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<br>\u6d77\u5916\u306b\u306f\u65e5\u672c\u4ee5\u4e0a\u306b\u500b\u4eba\u60c5\u5831\u306e\u53d6\u308a\u6271\u3044\u306b\u53b3\u3057\u3044\u5730\u57df\u304c\u591a\u3044\u306e\u3067\u3001\u305d\u3046\u3044\u3046\u5b89\u5168\u9762\u3092\u30a2\u30d4\u30fc\u30eb\u30dd\u30a4\u30f3\u30c8\u306b\u3057\u3066\u30af\u30e9\u30a6\u30c9\u306b\u5168\u3066\u30a2\u30c3\u30d7\u3057\u305f\u3044\u3068\u3044\u3046\u601d\u3044\u304c\u3042\u308b\u3088\u3046\u3067\u3059\u3002\u65e5\u672c\u3067\u306f\u901a\u8a71\u3084\u30d3\u30c7\u30aa\u4f1a\u8b70\u3067\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3057\u3066\u3044\u3066\u3082\u3001\u305d\u306e\u30c7\u30fc\u30bf\u306f\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u304b\u30c7\u30fc\u30bf\u30bb\u30f3\u30bf\u30fc\u306e\u30b5\u30fc\u30d0\u30fc\u3067\u4fdd\u5b58\u3057\u305f\u3044\u610f\u5411\u304c\u5f37\u304f\u3001\u307e\u3060\u3057\u3070\u3089\u304f\u306f\u30aa\u30f3\u30d7\u30ec\u30df\u30b9\u304b\u3089\u30ac\u30e9\u30c3\u3068\u5909\u308f\u3089\u306a\u3044\u3067\u3057\u3087\u3046\u304c\u3001\u6765\u305f\u308b\u5c06\u6765\u306b\u5099\u3048\u3066\u304a\u304b\u306a\u3051\u308c\u3070\u3044\u3051\u306a\u3044\u3068\u306f\u601d\u3044\u307e\u3059\u306d\u3002<\/p>\n\n\n\n<p class=\"has-text-color has-vivid-cyan-blue-color\"><strong>\u2015\u4eca\u3001\u30d9\u30ea\u30f3\u30c8\u3055\u3093\u3067\u306f\u3001AI\u3092\u3069\u306e\u3088\u3046\u306b\u6d3b\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u304b\uff1f<\/strong><\/p>\n\n\n\n<p><strong>\u68ee\u8107\u6c0f\uff1a<\/strong><br>\u5f53\u793e\u306eAI\u306e\u53d6\u308a\u7d44\u307f\u3067\u9762\u767d\u3044\u306e\u306f\u3001\u751f\u6210\u578b\u3084\u30c7\u30a3\u30fc\u30d7\u30e9\u30fc\u30cb\u30f3\u30b0\u578b\u3082\u542b\u3081\u3066\u3001\u72ec\u81ea\u30e2\u30c7\u30eb\u306e\u5c0f\u578bAI\u3092\u8907\u6570\u6301\u3063\u3066\u3044\u308b\u3053\u3068\u3067\u3059\u3002\u3053\u308c\u306f\u3069\u3046\u3044\u3046\u3053\u3068\u304b\u3068\u8a00\u3046\u3068\u3001\u4f8b\u3048\u3070Azure\u306a\u3069\u306fAGI\uff08\u6c4e\u7528\u4eba\u5de5\u77e5\u80fd\uff09\u3068\u8a00\u3048\u308b\u307b\u3069\u306e\u5927\u898f\u6a21\u306aAI\u3092\u4f7f\u3063\u3066\u304a\u308a\u3001\u305d\u3053\u306b\u7686\u304c\u30a2\u30af\u30bb\u30b9\u3059\u308b\u5f62\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u304c\u3001\u4f01\u696d\u3068\u3057\u3066\u306f\u300c\u696d\u52d9\u3067\u306f\u3082\u3063\u3068AI\u3092\u4f7f\u3044\u305f\u3044\u3051\u3069\u3001\u30ac\u30d0\u30ca\u30f3\u30b9\u3084\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u4e0a\u3001\u3080\u3084\u307f\u3084\u305f\u3089\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u306e\u306f\u3069\u3046\u304b\u2026\u300d\u3068\u3044\u3063\u305f\u61f8\u5ff5\u306e\u58f0\u3082\u805e\u304b\u308c\u3066\u3044\u307e\u3059\u3002<br> \u306a\u306e\u3067\u3001\u5f53\u793e\u3067\u306f\u300cVerint Specialized Bots\u203b2\uff08\u901a\u79f0\uff1a\u30dc\u30c3\u30c8\uff09\u300d\u3068\u3044\u3046\u5404\u5206\u91ce\u306b\u7279\u5316\u3057\u305f\u30b3\u30f3\u30d1\u30af\u30c8\u306aAI\u3092\u7528\u610f\u3057\u3066\u3001\u305d\u308c\u3089\u3092\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u5f79\u7acb\u3066\u3066\u3044\u3053\u3046\u3068\u3044\u3046\u65b9\u91dd\u3092\u3068\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\uff08\u203b2 <a href=\"https:\/\/www.verint.com\/ja\/verint-specialized-bots\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"https:\/\/www.verint.com\/ja\/verint-specialized-bots\/ (\u65b0\u3057\u3044\u30bf\u30d6\u3067\u958b\u304f)\">https:\/\/www.verint.com\/ja\/verint-specialized-bots\/<\/a>\uff09<\/p>\n\n\n\n<p class=\"has-text-color has-vivid-cyan-blue-color\"><strong>\u2015\u5404\u5206\u91ce\u306b\u7279\u5316\u3057\u305f\u500b\u5225\u306e\u30dc\u30c3\u30c8\u3092\u8907\u6570\u7528\u610f\u3055\u308c\u3066\u3044\u308b\u610f\u56f3\u306f\u3001\u7bc4\u56f2\u3092\u9650\u5b9a\u3057\u3066\u7cbe\u5ea6\u3092\u3088\u308a\u9ad8\u3081\u308b\u305f\u3081\u3067\u3057\u3087\u3046\u304b\uff1f<\/strong><\/p>\n\n\n\n<p><strong>\u68ee\u8107\u6c0f\uff1a<\/strong><br>\u305d\u3046\u3067\u3059\u3002\u8981\u306f\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u3042\u3063\u3066\u3001\u305d\u3053\u306b\u5fc5\u8981\u306a\u30dc\u30c3\u30c8\u3092\u6a5f\u80fd\u3068\u3057\u3066\u63d0\u4f9b\u3057\u3066\u3044\u308b\u3068\u3044\u3046\u3053\u3068\u306a\u306e\u3067\u3001\u5fc5\u8981\u306a\u6a5f\u80fd\u3060\u3051\u3092\u9ad8\u7cbe\u5ea6\u5316\u3059\u308b\u306e\u304c\u6700\u5584\u306a\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p><strong>\u77f3\u4e95\uff1a<\/strong><br>\u3069\u3046\u3044\u3046\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u3057\u305fAI\u30dc\u30c3\u30c8\u306b\u306a\u3063\u3066\u3044\u308b\u306e\u3067\u3059\u304b\uff1f<\/p>\n\n\n\n<p><strong>\u68ee\u8107\u6c0f\uff1a<\/strong><br>\u30d9\u30ea\u30f3\u30c8\u3067\u306f\u201c\u3088\u308a\u826f\u3044\u30c7\u30fc\u30bf\u304c\u3088\u308a\u826f\u3044 AI \u3092\u751f\u307f\u51fa\u3059\u201d\u3068\u3044\u3046\u8003\u3048\u65b9\u306e\u3082\u3068\u3001\u300cVerint Engagement Data Hub\u203b3\u300d\u306b\u5168\u3066\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u3057\u3066\u3044\u307e\u3059\u3002\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30c7\u30fc\u30bf\u3068\u306f\u3001\u30c1\u30e3\u30cd\u30eb\u9593\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u30c7\u30fc\u30bf\u3084\u3001\u9867\u5ba2\u3068\u5f93\u696d\u54e1\u306e\u4e21\u65b9\u304b\u3089\u306e\u4f53\u9a13\u30c7\u30fc\u30bf\u3001\u5f93\u696d\u54e1\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u30c7\u30fc\u30bf\u7b49\u3067\u3001\u3053\u3046\u3057\u305f\u30c7\u30fc\u30bf\u304c\u30d9\u30fc\u30b9\u3068\u306a\u3063\u3066\u7279\u5316\u578bAI\u30dc\u30c3\u30c8\u304c\u69cb\u6210\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\uff08\u203b3 <a href=\"https:\/\/www.verint.com\/ja\/engagement-data\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"https:\/\/www.verint.com\/ja\/engagement-data\/ (\u65b0\u3057\u3044\u30bf\u30d6\u3067\u958b\u304f)\">https:\/\/www.verint.com\/ja\/engagement-data\/<\/a>\uff09<\/p>\n\n\n\n<p><strong>\u77f3\u4e95\uff1a<\/strong><br>\u305d\u3046\u306a\u3093\u3067\u3059\u306d\u3002\u8cb4\u793e\u306f\u7279\u306b\u5206\u6790\u3092\u5f97\u610f\u3068\u3055\u308c\u3066\u3044\u307e\u3059\u304c\u3001\u30dc\u30c3\u30c8\u306f\u3069\u3093\u306a\u5206\u6790\u3084\u4f5c\u696d\u3092\u3057\u3066\u304f\u308c\u308b\u306e\u304b\u3001\u5177\u4f53\u4f8b\u3092\u6559\u3048\u3066\u3044\u305f\u3060\u3051\u307e\u3059\u304b\uff1f<\/p>\n\n\n\n<p><strong>\u68ee\u8107\u6c0f\uff1a<\/strong><br>\u4f8b\u3048\u3070\u3001\u300c\u6628\u65e5\u306eAHT\uff08\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5e73\u5747\u51e6\u7406\u6642\u9593\uff09\u304c\u9577\u3044\u8981\u56e0\u306f\u4f55\uff1f\u300d\u3068\u805e\u304f\u3068\u3001AI\u304c\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u3057\u3001\u305d\u308c\u3092\u914d\u5e03\u3059\u308b\u307e\u3067\u3092\u5168\u3066\u81ea\u52d5\u3067\u884c\u3063\u3066\u304f\u308c\u307e\u3059\u3002\u307b\u304b\u306b\u3082\u3001\u97f3\u58f0\u5206\u6790\u3067\u3042\u308c\u3070\u4e00\u756a\u554f\u3044\u5408\u308f\u305b\u306e\u591a\u304b\u3063\u305f\u9805\u76ee\u3084\u3001\u305d\u306e\u9805\u76ee\u3068\u73fe\u8c61\u306e\u30de\u30c3\u30c1\u30f3\u30b0\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u5206\u6790\u304c\u53ef\u80fd\u3067\u3001\u4f55\u304b\u547d\u4ee4\u3092\u51fa\u3057\u305f\u3089\u3001\u305d\u306e\u5185\u5bb9\u3092\u8003\u3048\u306a\u304c\u3089\u5fc5\u8981\u306a\u30d1\u30e9\u30e1\u30fc\u30bf\u3092\u4f7f\u3063\u3066\u30ec\u30dd\u30fc\u30c8\u3092\u4f5c\u6210\u30fb\u8868\u793a\u3059\u308b\u4ed5\u7d44\u307f\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<br><br>\u307e\u305f\u3001\u6d77\u5916\u3067\u306f\u3001\u30dc\u30c3\u30c8\u306b\u3088\u3063\u3066\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3067\u5bfe\u5fdc\u3057\u3001\u5165\u96fb\u30fb\u8cea\u554f\u3092\u56de\u907f\u3059\u308b\u306a\u3069\u3001\u3059\u3067\u306b\u3044\u308d\u3093\u306a\u3068\u3053\u308d\u3067\u30dc\u30c3\u30c8\u304c\u4f7f\u308f\u308c\u3066\u3044\u308b\u3088\u3046\u3067\u3059\u3002<br><br>\u3042\u3068\u306f\u3001\u5148\u307b\u3069\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30c7\u30fc\u30bf\u306e\u7a2e\u985e\u306b\u5f93\u696d\u54e1\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u30c7\u30fc\u30bf\u3092\u6319\u3052\u305f\u3088\u3046\u306b\u3001\u300c\u30aa\u30da\u30ec\u30fc\u30bf\u30fcA\u3055\u3093\u306e\u6628\u65e5\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u51fa\u3057\u3066\u300d\u3068\u805e\u304f\u3068\u3001A\u3055\u3093\u3068\u307b\u304b\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u306e\u6bd4\u8f03\u306a\u3069\u3082\u30c7\u30fc\u30bf\u3067\u898b\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u77f3\u4e95\uff1a<\/strong><br>\u305d\u308c\u306f\u3059\u3054\u3044\u3067\u3059\u306d\u3002KPI\u306e\u7b56\u5b9a\u3084\u9054\u6210\u306b\u76f4\u7d50\u3059\u308b\u5206\u6790\u30c7\u30fc\u30bf\u304c\u898b\u3089\u308c\u305f\u308a\u3001\u904e\u53bb\u306e\u901a\u8a71\u9332\u97f3\u304b\u3089\u6539\u5584\u70b9\u3092\u898b\u51fa\u305b\u305f\u308a\u3068\u3044\u3063\u305f\u3053\u3068\u304c\u3001\u30d9\u30ea\u30f3\u30c8\u3055\u3093\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u901a\u3058\u3066\u53ef\u80fd\u306b\u306a\u308b\u306e\u3060\u308d\u3046\u3068\u601d\u3044\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p><strong>\u68ee\u8107\u6c0f\uff1a<\/strong><br>\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002\u65e5\u672c\u306f\u5404\u30e1\u30fc\u30ab\u30fc\u304c\u305d\u308c\u305e\u308c\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u4f5c\u3063\u3066\u300c\u70b9\u5728\u300d\u3057\u3066\u3044\u308b\u50be\u5411\u306b\u3042\u308a\u307e\u3059\u304c\u3001\u6d77\u5916\u767a\u306e\u5f53\u793e\u306e\u5834\u5408\u3001\u5148\u307b\u3069\u300c\u7dda\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u300d\u3068\u7533\u3057\u4e0a\u3052\u305f\u901a\u308a\u3001\u7dcf\u5408\u529b\u304c\u5f37\u307f\u306b\u306a\u3063\u3066\u3044\u308b\u3068\u601d\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2>\u50cd\u304d\u65b9\u6539\u9769\u3068\u52e4\u52d9\u4f53\u7cfb\u306e\u591a\u69d8\u5316\u3002WFM\uff08\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\uff09\u3092\u65e5\u672c\u3067\u3069\u3046\u6d78\u900f\u3055\u305b\u308b\uff1f<\/h2>\n\n\n\n<p><strong>\u68ee\u8107\u6c0f\uff1a<\/strong><br>\u30e2\u30d3\u30eb\u30b9\u3055\u3093\u3067\u306f\u3001\u751f\u6210AI\u3092\u3069\u3046\u6d3b\u7528\u3057\u3066\u3044\u307e\u3059\u304b\uff1f<\/p>\n\n\n\n<p><strong>\u77f3\u4e95\uff1a<\/strong><br>\u5f53\u793e\u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u30a2\u30d5\u30bf\u30fc\u30b3\u30fc\u30eb\u30ef\u30fc\u30af\u306e\u8981\u7d04\u3084\u3001\u30b5\u30b8\u30a7\u30b9\u30c8\u306e\u56de\u7b54\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u30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<br>\u65e5\u672c\u3067\u306f\u307e\u3060\u3001\u9762\u63a5\u3067\u306eAI\u6d3b\u7528\u306f\u30b9\u30b1\u30b8\u30e5\u30fc\u30ea\u30f3\u30b0\u307e\u3067\u304c\u591a\u3044\u3068\u601d\u3044\u307e\u3059\u304c\u3001\u9ad8\u5ea6\u306a\u6d3b\u7528\u65b9\u6cd5\u304c\u3044\u3064\u51fa\u3066\u304d\u3066\u3082\u304a\u304b\u3057\u304f\u306a\u3044\u3067\u3059\u3057\u3001\u65e5\u672c\u3067\u5c55\u958b\u3067\u304d\u305d\u3046\u306a\u30d2\u30f3\u30c8\u306f\u305f\u304f\u3055\u3093\u3042\u308a\u307e\u3059\u3002\u6d77\u5916\u306eAI\u6d3b\u7528\u7bc4\u56f2\u3092\u898b\u308b\u3068\u3001\u4f7f\u3048\u308b\u5834\u9762\u306f\u305f\u304f\u3055\u3093\u3042\u308b\u3068\u5b9f\u611f\u3057\u307e\u3059\u306d\u3002<\/p>\n\n\n\n<p><strong>\u77f3\u4e95\uff1a<\/strong><br>\u305d\u3046\u306a\u3093\u3067\u3059\u306d\u3002\u672c\u65e5\u306f\u305b\u3063\u304b\u304f\u30d9\u30ea\u30f3\u30c8\u306e\u68ee\u8107\u3055\u3093\u306b\u304a\u8d8a\u3057\u3044\u305f\u3060\u3044\u305f\u306e\u3067\u3001\u305c\u3072WFM\u306b\u3064\u3044\u3066\u3082\u304a\u805e\u304d\u3057\u305f\u3044\u306e\u3067\u3059\u304c\u3001WFM\u304c\u65e5\u672c\u3067\u306a\u304b\u306a\u304b\u6d78\u900f\u3057\u306a\u3044\u306e\u306f\u306a\u305c\u3060\u3068\u601d\u3044\u307e\u3059\u304b\uff1f<\/p>\n\n\n\n<p><strong>\u68ee\u8107\u6c0f\uff1a<\/strong><br>\u307e\u305a\u306f\u3001\u300c\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u300d\u3068\u3044\u3046\u8a00\u8449\u3092\u77e5\u3089\u306a\u3044\u304b\u3089\u3002\u3042\u3068\u306f\u3001Excel\u3067\u4f55\u3068\u304b\u306a\u3063\u3066\u3044\u308b\u3068\u601d\u3063\u3066\u3044\u3066\u3001\u300c\u304a\u91d1\u3092\u304b\u3051\u306a\u304f\u3066\u3082\u9811\u5f35\u308c\u3070\u3044\u3044\u300d\u3068\u3044\u3046\u610f\u8b58\u304c\u5f37\u3044\u304b\u3089\u3067\u3059\u306d\u3002\u307e\u305f\u3001WFM\u3092\u77e5\u3063\u305f\u4eba\u304b\u3089\u306f\u300c\u65e5\u672c\u306e\u52b4\u50cd\u74b0\u5883\u306b\u9069\u5408\u3067\u304d\u306a\u3044\u306e\u3067\u306f\uff1f\u300d\u300cROI\u304c\u4e0d\u660e\u300d\u3068\u3044\u3063\u305f\u58f0\u304c\u805e\u304b\u308c\u3066\u3044\u307e\u3059\u3002<br><br>\u305f\u3060\u3001\u4eca\u306f\u50cd\u304d\u65b9\u6539\u9769\u304c\u9032\u3081\u3089\u308c\u3066\u3044\u308b\u3088\u3046\u306b\u3001\u5973\u6027\u306e\u6d3b\u8e8d\u63a8\u9032\u3060\u3051\u3067\u306a\u304f\u3001\u4eca\u5ea6\u306f\u30b7\u30cb\u30a2\u5c64\u3082\u305d\u306e\u30be\u30fc\u30f3\u306b\u5165\u3063\u3066\u304f\u308b\u306f\u305a\u3067\u3059\u3002\u305d\u3046\u306a\u3063\u305f\u3068\u304d\u306f\u5168\u54e1\u304c\u30d5\u30eb\u30bf\u30a4\u30e0\u3067\u50cd\u304f\u3053\u3068\u304c\u96e3\u3057\u304f\u306a\u308a\u3001\u300c1\u65e53\uff5e4\u6642\u9593\u3060\u3051\u50cd\u304d\u305f\u3044\u300d\u300c\u4eca\u65e5\u306f\u30c1\u30e3\u30c3\u30c8\u5bfe\u5fdc\u3060\u3051\u306b\u3057\u305f\u3044\u300d\u306a\u3069\u3001\u52e4\u52d9\u4f53\u7cfb\u3078\u306e\u30cb\u30fc\u30ba\u304c\u591a\u69d8\u5316\u3057\u3001\u30b7\u30d5\u30c8\u7ba1\u7406\u306f\u3082\u306e\u3059\u3054\u304f\u7169\u96d1\u306b\u306a\u3063\u3066\u304d\u307e\u3059\u3002\u52b9\u7387\u5316\u3092\u56f3\u308b\u305f\u3081\u306b\u306f\u3001\u3084\u306f\u308aWFM\u304c\u5fc5\u8981\u3060\u308d\u3046\u3068\u3044\u3046\u3053\u3068\u3067\u3001\u6700\u8fd1\u306b\u306a\u3063\u3066\u3088\u3046\u3084\u304f\u5c11\u3057\u7406\u89e3\u5ea6\u304c\u5411\u4e0a\u3057\u305f\u3088\u3046\u306b\u3082\u601d\u3063\u3066\u3044\u307e\u3059\u3002<br> <br>\u4eca\u3082\u306a\u304a\u3001WFM\u3092\u521d\u3081\u3066\u77e5\u3063\u305f\u3068\u3044\u3046\u4eba\u306f\u591a\u3044\u3067\u3059\u304c\u3001\u305d\u306e\u65b9\u3005\u306b\u5b9f\u72b6\u3092\u805e\u304f\u3068\u3001Excel\u8077\u4eba\u306e\u793e\u54e1\u304c\u201c\u9b3c\u30de\u30af\u30ed\u201d\u3068\u8a00\u3048\u308b\u8868\u3092\u4f5c\u308a\u8fbc\u3093\u3067\u30b7\u30d5\u30c8\u7ba1\u7406\u3057\u3066\u3044\u308b\u305d\u3046\u306a\u3093\u3067\u3059\u3002\u305d\u306e\u793e\u54e1\u304c\u9000\u8077\u3059\u308b\u3068\u3001\u4e00\u6c17\u306b\u6df7\u4e71\u3059\u308b\u3068\u3044\u3046\u5371\u6a5f\u611f\u3092\u6301\u305f\u306a\u3051\u308c\u3070\u3044\u3051\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p><strong>\u77f3\u4e95\uff1a<\/strong><br>\u304a\u3063\u3057\u3083\u308b\u901a\u308a\u3067\u3059\u306d\u3002\u3061\u306a\u307f\u306b\u3001\u56fd\u5185\u3067WFM\u3092\u4f7f\u3063\u3066\u3044\u308b\u4f01\u696d\u3067\u306f\u3001\u696d\u754c\u3084\u898f\u6a21\u306a\u3069\u306e\u50be\u5411\u30fb\u5171\u901a\u70b9\u306f\u3042\u308a\u307e\u3059\u304b\uff1f<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/01\/vs2-3-1600x1068.jpg\" alt=\"\" class=\"wp-image-13874\" width=\"300\" height=\"267\"\/><\/figure><\/div>\n\n\n\n<p><strong>\u68ee\u8107\u6c0f\uff1a<\/strong><br>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u8a00\u3046\u3068\u3001WFM\u306e\u5c0e\u5165\u7387\u306f\u5fae\u5897\u306b\u3042\u308a\u306a\u304c\u3089\u3082\u3001\u307e\u306010\uff05\u306b\u6e80\u305f\u306a\u3044\u7a0b\u5ea6\u3060\u3068\u601d\u3044\u307e\u3059\u3002\u305d\u308c\u3082\u3001\u5c0e\u5165\u3057\u3066\u3044\u308b\u306e\u306f\u6570\u5343\u5e2d\u898f\u6a21\u306e\u5927\u624b\u3067\u3001\u306a\u304a\u304b\u3064\u3001\u5916\u8cc7\u4f01\u696d\u304c\u591a\u3044\u50be\u5411\u304c\u898b\u3089\u308c\u307e\u3059\u3002\u6d77\u5916\u3067\u306f\u5c0e\u5165\u3057\u3066\u3044\u308b\u306e\u3067\u3001\u65e5\u672c\u3067\u3082WFM\u3067\u7ba1\u7406\u3059\u308b\u3088\u3046\u4fc3\u3055\u308c\u3066\u3044\u308b\u306e\u3067\u3057\u3087\u3046\u306d\u3002\u3061\u306a\u307f\u306b\u3001\u6d77\u5916\u3067\u306f50\u5e2d\u4ee5\u4e0a\u3042\u308c\u3070\u5c0e\u5165\u3057\u3066\u5f53\u7136\u3068\u3044\u3046\u72b6\u6cc1\u306b\u306a\u3063\u3066\u3044\u308b\u305d\u3046\u3067\u3059\u3002<br> <br>\u65e5\u672c\u3082\u50cd\u304d\u65b9\u6539\u9769\u306e\u6d41\u308c\u304b\u3089\u3001\u3042\u308b\u7a0b\u5ea6\u306e\u5e2d\u6570\u304c\u3042\u308c\u3070\u5c0e\u5165\u306f\u5fc5\u9808\u3068\u8a00\u3048\u307e\u3059\u304c\u3001\u3059\u3050\u306b\u6295\u8cc7\u5bfe\u52b9\u679c\u304c\u5206\u304b\u3063\u305f\u308a\u3001\u30c9\u30e9\u30b9\u30c6\u30a3\u30c3\u30af\u306b\u5909\u5316\u304c\u8d77\u304d\u305f\u308a\u3059\u308b\u3082\u306e\u3067\u306f\u306a\u3044\u306e\u3067\u3001\u666e\u53ca\u304c\u9045\u308c\u3066\u3044\u308b\u306e\u3060\u3068\u601d\u3044\u307e\u3059\u3002<br> <br>\u3057\u304b\u3057\u3001\u50cd\u304d\u3084\u3059\u3044\u8077\u5834\u306b\u306a\u3063\u3066\u5f93\u696d\u54e1\u304c\u5b9a\u7740\u3057\u3001\u7d99\u7d9a\u7684\u306b\u50cd\u3044\u3066\u304f\u3060\u3055\u308b\u72b6\u614b\u3092\u4f5c\u308a\u51fa\u3059\u3053\u3068\u306f\u3001\u4f01\u696d\u306b\u3068\u3063\u3066\u4eca\u307e\u3055\u306b\u4fa1\u5024\u306e\u9ad8\u3044\u53d6\u308a\u7d44\u307f\u3067\u3042\u308b\u306b\u9055\u3044\u3042\u308a\u307e\u305b\u3093\u3002\u7d4c\u55b6\u30c8\u30c3\u30d7\u306e\u65b9\u3005\u304c\u305d\u3053\u306e\u7406\u89e3\u3092\u6df1\u3081\u3066\u3044\u305f\u3060\u3051\u308b\u3068\u3044\u3044\u306e\u3067\u3059\u304c\u3002<\/p>\n\n\n\n<p><strong>\u77f3\u4e95\uff1a<\/strong><br>WFM\u3092\u30b7\u30d5\u30c8\u7ba1\u7406\u306e\u5074\u9762\u3060\u3051\u3067\u898b\u3066\u3057\u307e\u3046\u3068\u6a5f\u80fd\u306f\u9650\u5b9a\u7684\u3067\u3059\u304c\u3001\u5148\u307b\u3069\u306e\u6d77\u5916\u4e8b\u4f8b\u306b\u3042\u3063\u305f\u3088\u3046\u306a\u3001\u63a1\u7528\u304b\u3089\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3001\u3055\u3089\u306b\u306f\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u7ba1\u7406\u306a\u3069\u306eEX\u306b\u3082\u52b9\u679c\u3092\u898b\u51fa\u305b\u308b\u3068\u3001\u3082\u3063\u3068\u4ed8\u52a0\u4fa1\u5024\u304c\u9ad8\u3081\u3089\u308c\u308b\u306e\u3067\u3057\u3087\u3046\u306d\u3002<\/p>\n\n\n\n<p><strong>\u68ee\u8107\u6c0f\uff1a<\/strong><br>\u305d\u3046\u3060\u3068\u601d\u3044\u307e\u3059\u3002\u3042\u3068\u306f\u3001\u56fd\u5185\u4f01\u696d\u3082\u5c0e\u5165\u3057\u3084\u3059\u3044\u4fa1\u683c\u3084\u52b9\u679c\u304c\u8a8d\u77e5\u3055\u308c\u308c\u3070\u5e02\u5834\u306f\u62e1\u5927\u3057\u3066\u3044\u304f\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft is-resized\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/01\/vs2-4-1600x1068.jpg\" alt=\"\" class=\"wp-image-13875\" width=\"300\" height=\"267\"\/><\/figure><\/div>\n\n\n\n<p><strong>\u77f3\u4e95\uff1a<\/strong><br>\u4ee5\u524d\u3001\u5916\u8cc7\u7cfbBPO\u3067\u52e4\u52d9\u3057\u3066\u3044\u305f\u4eba\u304c\u3001\u300c\u65e5\u672c\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306fSV\u306e\u5f79\u5272\u304c\u8d85\u30bc\u30cd\u30e9\u30ea\u30b9\u30c8\u3067\u3001\u6a5f\u80fd\u5206\u5316\u3055\u308c\u3066\u3044\u306a\u3044\u300d\u3068\u304a\u3063\u3057\u3083\u3063\u3066\u3044\u305f\u3053\u3068\u3092\u601d\u3044\u51fa\u3057\u307e\u3057\u305f\u3002\u6d77\u5916\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u306f\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u306b\u7279\u5316\u3057\u305f\u5c02\u9580\u306e\u30a2\u30ca\u30ea\u30b9\u30c8\u304c\u3044\u3066\u3001\u305d\u306e\u5c02\u9580\u5bb6\u304c\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30c4\u30fc\u30eb\u3092\u6709\u52b9\u7684\u306b\u5229\u7528\u3057\u3066\u3044\u308b\u4e00\u65b9\u3067\u3001\u65e5\u672c\u306f\u305d\u3046\u3044\u3046\u5b58\u5728\u304c\u3044\u306a\u3044\u306e\u3060\u3068\u3002\u305d\u308c\u3092\u805e\u3044\u3066\u300c\u306a\u308b\u307b\u3069\u306a\u300d\u3068\u601d\u3044\u307e\u3057\u305f\u306d\u3002<\/p>\n\n\n\n<p><strong>\u68ee\u8107\u6c0f\uff1a<\/strong><br>\u305d\u308c\u306f\u7684\u3092\u5c04\u305f\u3054\u610f\u898b\u3060\u3068\u601d\u3044\u307e\u3059\u3002WFM\u81ea\u4f53\u304c\u3088\u304f\u5206\u304b\u3089\u306a\u3044\u306e\u306b\u3001\u305d\u3053\u306b\u4eba\u3092\u5f35\u308a\u4ed8\u3051\u308b\u306a\u3093\u3066\u3001\u3088\u308a\u60f3\u50cf\u306e\u3064\u304b\u306a\u3044\u4e16\u754c\u306b\u306a\u3063\u3066\u3057\u307e\u3046\u306e\u3067\u3057\u3087\u3046\u3002\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u306f\u7d50\u69cb\u8907\u96d1\u3067\u3001\u696d\u52d9\u3068\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3088\u304f\u77e5\u3063\u3066\u3044\u306a\u3044\u3068\u3067\u304d\u307e\u305b\u3093\u3002\u3060\u304b\u3089\u3053\u305d\u3001\u5f53\u793e\u3067\u306f\u30b3\u30f3\u30b5\u30eb\u30bf\u30f3\u30c8\u3092\u4ed8\u3051\u3066\u7acb\u3061\u4e0a\u3052\u307e\u3067\u3092\u652f\u63f4\u3057\u3066\u3044\u308b\u3050\u3089\u3044\u3067\u3059\u304b\u3089\u3002<\/p>\n\n\n\n<p><strong>\u77f3\u4e95\uff1a<\/strong><br>WFM\u306b\u3088\u3063\u3066\u7a3c\u50cd\u7387\u304c\u6700\u5927\u5316\u3057\u3066\u30b3\u30b9\u30c8\u304c\u524a\u6e1b\u3067\u304d\u308b\u3068\u304b\u3001\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u304c\u4f55\u30dd\u30a4\u30f3\u30c8\u5411\u4e0a\u3059\u308b\u3068\u304b\u3001\u305d\u3046\u3044\u3063\u305fROI\u306e\u8996\u70b9\u3067\u898b\u305b\u308b\u3053\u3068\u3068\u3001\u5c02\u9580\u4eba\u6750\u306e\u5b58\u5728\u304c\u3001WFM\u306e\u6d78\u900f\u3092\u5de6\u53f3\u3059\u308b\u30ab\u30ae\u306b\u306a\u308b\u3088\u3046\u3067\u3059\u306d\u3002<\/p>\n\n\n\n<h2>CX\u30fbCE\u3078\u306e\u6295\u8cc7\u306f\u3001\u9593\u9055\u3044\u306a\u304f\u7d4c\u55b6\u30c8\u30c3\u30d7\u306e\u6700\u512a\u5148\u8ab2\u984c\u3060<\/h2>\n\n\n\n<p 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