{"id":20821,"date":"2024-11-25T10:00:00","date_gmt":"2024-11-25T01:00:00","guid":{"rendered":"https:\/\/mobilus.co.jp\/lab\/?p=20821"},"modified":"2026-03-23T13:01:29","modified_gmt":"2026-03-23T04:01:29","slug":"customer-support-report2024-2","status":"publish","type":"post","link":"https:\/\/mobilus.co.jp\/lab\/chat-support\/customer-support-report2024-2\/","title":{"rendered":"\u3010\u304a\u5ba2\u3055\u307e\u7a93\u53e3\u306e\u5229\u7528\u5b9f\u614b\u8abf\u67fb2024\u3011\u30ab\u30b9\u30cf\u30e9\u96fb\u8a71\u5897\u52a0\u306e\u8981\u56e0\uff1f\u3064\u306a\u304c\u3089\u306a\u3044\u3001\u5f85\u305f\u3055\u308c\u308b\u304c\u4e0d\u6e80\u30c8\u30c3\u30d7\u3001\u5bfe\u5fdc\u3078\u306e\u4e0d\u6e80\u30675\u5272\u5f37\u304c\u8cfc\u5165\u3084\u3081\u305f\u7d4c\u9a13\u30017\u5272\u5f37\u304c\u554f\u3044\u5408\u308f\u305b\u3067\u30c1\u30e3\u30c3\u30c8\u5229\u7528\u306e\u7d4c\u9a13\u3042\u308a\u300160\u30fb70\u4ee3\u4ee5\u4e0a\u3067\u30826\u5272\u304c\u5229\u7528"},"content":{"rendered":"\n<div class=\"related-survey-container\" style=\"background-color: #ffffff; \/* \u767d\u80cc\u666f\u3092\u8ffd\u52a0 *\/ width: 100%; display: block; clear: both; box-sizing: border-box; margin: 20px 0; padding: 0;\">\n    <a href=\"https:\/\/mobilus.co.jp\/lab\/report\/customer-support-report\/\" style=\"text-decoration: none; color: inherit; display: block; outline: none;\">\n        <div class=\"survey-post-wrapper\" style=\"display: flex; align-items: center; background: #f9f9f9; padding: 15px; border-radius: 8px; border: 1px solid #eee;\">\n            <figure style=\"margin: 0; flex: 0 0 120px; line-height: 0;\">\n                <img decoding=\"async\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/cssurvey2026banner_s.png\" alt=\"\u304a\u5ba2\u3055\u307e\u7a93\u53e3\u8abf\u67fb\u306e\u5229\u7528\u5b9f\u614b\u8abf\u67fb2025-2026\" style=\"width: 100%; height: auto; border-radius: 4px;\">\n            <\/figure>\n            \n            <div class=\"related-post-flexbox-right\" style=\"margin-left: 20px; flex: 1;\">\n                <div class=\"related-survey-heading\" style=\"font-size: 0.85em; color: #666; margin-bottom: 5px; font-weight: bold;\">\u6700\u65b0\u306e\u8abf\u67fb\u30ec\u30dd\u30fc\u30c8\u306f\u3053\u3061\u3089<\/div>\n                <p class=\"survey-post-title\" style=\"margin: 0; font-weight: bold; color: #333; line-height: 1.4;\">\u304a\u5ba2\u3055\u307e\u7a93\u53e3\u8abf\u67fb\u306e\u5229\u7528\u5b9f\u614b\u8abf\u67fb2025-2026<\/p>\n            <\/div>\n        <\/div>\n    <\/a>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<h5>\u904e\u53bb\u306e\u8abf\u67fb\u30ec\u30dd\u30fc\u30c8\u306f\u3053\u3061\u3089<\/h5>\n\n\n\n<ul>\n<li><a href=\"https:\/\/mobilus.co.jp\/lab\/trend\/customer-support-report2023\/\">\u304a\u5ba2\u3055\u307e\u7a93\u53e3\u306e\u5229\u7528\u5b9f\u614b\u8abf\u67fb\u30ec\u30dd\u30fc\u30c82023<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mobilus.co.jp\/lab\/research\/customer-support-survey2022\/\">\u304a\u5ba2\u3055\u307e\u7a93\u53e3\u306e\u5229\u7528\u5b9f\u614b\u8abf\u67fb\u30ec\u30dd\u30fc\u30c82022<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/mobilus.co.jp\/lab\/chat-support\/customer-support-survey\/\">\u304a\u5ba2\u3055\u307e\u7a93\u53e3\u306e\u5229\u7528\u5b9f\u614b\u8abf\u67fb\u30ec\u30dd\u30fc\u30c82021<\/a><\/li>\n<\/ul>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30cf\u30e9\u30b9\u30e1\u30f3\u30c8\uff08\u30ab\u30b9\u30cf\u30e9\uff09\u306e\u554f\u984c\u306f\u3001\u304a\u5ba2\u3055\u307e\u306e\u58f0\u3092\u76f4\u63a5\u53d7\u3051\u308b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\uff08\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\uff09\u3067\u3082\u6df1\u523b\u306a\u8ab2\u984c\u3067\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u5bc4\u305b\u3089\u308c\u308b\u96fb\u8a71\u306f\u3001\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u7591\u554f\u3084\u30af\u30ec\u30fc\u30e0\u306e\u5834\u5408\u3082\u591a\u304f\u3001\u96fb\u8a71\u8d8a\u3057\u3060\u3068\u5f37\u3044\u53e3\u8abf\u3067\u30af\u30ec\u30fc\u30e0\u3092\u53d7\u3051\u308b\u3053\u3068\u3082\u3042\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u8377\u304c\u9ad8\u304f\u96e2\u8077\u7387\u304c\u9ad8\u3044\u539f\u56e0\u306b\u3082\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30ab\u30b9\u30cf\u30e9\u306f\u306a\u305c\u8d77\u304d\u3066\u3057\u307e\u3046\u306e\u304b\u3002CX-Branding Tech. Lab\u3067\u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u306f\u3058\u3081\u3068\u3057\u305f\u304a\u5ba2\u3055\u307e\u7a93\u53e3\u306e\u5229\u7528\u52d5\u5411\u3092\u660e\u3089\u304b\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u30ab\u30b9\u30cf\u30e9\u306b\u3064\u306a\u304c\u308b\u80cc\u666f\u3084\u89e3\u6c7a\u65b9\u6cd5\u3092\u63a2\u308a\u3001\u6d88\u8cbb\u8005\u3068\u4f01\u696d\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u5728\u308a\u65b9\u3092\u8003\u3048\u308b\u76ee\u7684\u3067\u8abf\u67fb\u3092\u884c\u3044\u307e\u3057\u305f\u30022019\u5e74\u306b\u521d\u3081\u3066\u5b9f\u65bd\u3057\u3001\u4eca\u5e74\u30675\u56de\u76ee\u306e\u8abf\u67fb\u3067\u3059\u3002\u5f53\u8a18\u4e8b\u3067\u306f\u8abf\u67fb\u7d50\u679c\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h2>\u8abf\u67fb\u6982\u8981<\/h2>\n\n\n\n<p>\u8abf\u67fb\u540d\uff1a\u304a\u5ba2\u3055\u307e\u7a93\u53e3\u306e\u5229\u7528\u5b9f\u614b\u8abf\u67fb2024<\/p>\n\n\n\n<p>\u8abf\u67fb\u65b9\u6cd5\uff1a\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u8abf\u67fb<\/p>\n\n\n\n<p>\u8abf\u67fb\u671f\u9593\uff1a2024\u5e748\u670814\u65e5\uff5e8\u670815\u65e5<\/p>\n\n\n\n<p>\u8abf\u67fb\u5bfe\u8c61\uff1a\u5168\u56fd\u306e15\u6b73\uff5e70\u6b73\u4ee5\u4e0a\u306e\u7537\u5973729\u540d<\/p>\n\n\n\n<p>\u8abf\u67fb\u65b9\u6cd5\uff1aFastask\uff08\u682a\u5f0f\u4f1a\u793e\u30b8\u30e3\u30b9\u30c8\u30b7\u30b9\u30c6\u30e0\u63d0\u4f9b\uff09\u3067\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u30a2\u30f3\u30b1\u30fc\u30c8\u8abf\u67fb\u3092\u5b9f\u65bd<\/p>\n\n\n\n<p>\u6709\u52b9\u56de\u7b54\u6570\uff1a729\u30b5\u30f3\u30d7\u30eb<\/p>\n\n\n\n<p>\u8abf\u67fb\u4f01\u753b\uff1aCX-Branding Tech. Lab\uff08\u30e2\u30d3\u30eb\u30b9\u682a\u5f0f\u4f1a\u793e\uff09<\/p>\n\n\n\n<p>\u203b\u4e8b\u524d\u8abf\u67fb\uff0815\u6b73\uff5e70\u6b73\u4ee5\u4e0a\u306e\u7537\u59736,173\u540d\u3092\u5bfe\u8c61\uff09\u3067\u3001\u300c\u3042\u306a\u305f\u306f\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u3064\u3044\u3066\u3001\u7591\u554f\u70b9\u306a\u3069\u3092\u4f01\u696d\u306b\u554f\u3044\u5408\u308f\u305b\u3092\u3057\u305f\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u304b\uff1f\u300d\u306e\u8cea\u554f\u306b\u300c\u3042\u308b\u300d\u3068\u56de\u7b54\u3057\u305f\u4eba\u3092\u5bfe\u8c61\u306b\u672c\u8abf\u67fb\u3092\u884c\u3044\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<h2>\u8abf\u67fb\u306e\u7d50\u679c\uff08\u4e00\u90e8\u629c\u7c8b\uff09<\/h2>\n\n\n\n<h3><strong>(1)\u304a\u5ba2\u3055\u307e\u7a93\u53e3\u3078\u306e\u554f\u3044\u5408\u308f\u305b\u624b\u6bb5\u3068\u3057\u30666\u5272\u4ee5\u4e0a\u304c\u96fb\u8a71\u4ee5\u5916\u306e\u30ce\u30f3\u30dc\u30a4\u30b9\u3092\u5229\u7528\u300160\u4ee3\u30fb70\u4ee3\u4ee5\u4e0a\u306e\u9ad8\u9f62\u5c64\u3082\u96fb\u8a71\u5229\u7528\u306f\u534a\u6570\u4ee5\u4e0b\u306b<\/strong><\/h3>\n\n\n\n<p>\u5f93\u6765\u306f\u304a\u5ba2\u3055\u307e\u7a93\u53e3\u3078\u306e\u554f\u3044\u5408\u308f\u305b\u624b\u6bb5\u306f\u96fb\u8a71\u304c\u4e3b\u6d41\u3067\u3057\u305f\u304c\u3001\u73fe\u5728\u306f4\u5272\u306b\u3068\u3069\u307e\u308a\u3001\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u3084\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u306a\u3069\u306e\u96fb\u8a71\u4ee5\u5916\u306e\u624b\u6bb5\u304c6\u5272\u3092\u5360\u3081\u3066\u3044\u308b\u5b9f\u614b\u304c\u660e\u3089\u304b\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1339\" height=\"535\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q3_toiawaseshudann.png\" alt=\"\" class=\"wp-image-20823\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q3_toiawaseshudann.png 1339w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q3_toiawaseshudann-800x320.png 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q3_toiawaseshudann-768x307.png 768w\" sizes=\"(max-width: 1339px) 100vw, 1339px\" \/><figcaption class=\"wp-element-caption\">[\u56f31-1]<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1392\" height=\"565\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q3_toiawaseshudann_nendai.png\" alt=\"\" class=\"wp-image-20824\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q3_toiawaseshudann_nendai.png 1392w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q3_toiawaseshudann_nendai-800x325.png 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q3_toiawaseshudann_nendai-768x312.png 768w\" sizes=\"(max-width: 1392px) 100vw, 1392px\" \/><figcaption class=\"wp-element-caption\">[\u56f31-2]<\/figcaption><\/figure>\n\n\n\n<p>\u304a\u5ba2\u3055\u307e\u7a93\u53e3\u306b\u554f\u3044\u5408\u308f\u305b\u3092\u3059\u308b\u969b\u306b\u6700\u3082\u3088\u304f\u4f7f\u3046\u624b\u6bb5\u3092\u805e\u3044\u305f\u3068\u3053\u308d\u3001\u5168\u4f53\u3067\u306f\u300c\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\uff0831.6%\uff09\u300d\u300c\u30e1\u30fc\u30eb(13.3%)\u300d\u300c\u30c1\u30e3\u30c3\u30c8\uff0814%\uff09\u300d\u300cDM\uff082.2%\uff09\u300d\u3068\u306a\u308a\u30016\u5272\u4ee5\u4e0a(61.1%)\u306e\u65b9\u304c\u96fb\u8a71\u4ee5\u5916\u306e\u30ce\u30f3\u30dc\u30a4\u30b9\u3092\u5229\u7528\u3057\u3066\u304a\u308a\u3001\u30ce\u30f3\u30dc\u30a4\u30b9\u3067\u306e\u554f\u3044\u5408\u308f\u305b\u304c\u6d78\u900f\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u4f3a\u3048\u307e\u3059[\u56f31-1]\u3002<\/p>\n\n\n\n<p>\u5e74\u4ee3\u5225\u306b\u307f\u308b\u3068\u3001\u82e5\u5e74\u5c64\u306e\u554f\u3044\u5408\u308f\u305b\u624b\u6bb5\u306f\u5206\u6563\u50be\u5411\u306b\u3042\u308a\u307e\u3059\u3002\u82e5\u5e74\u5c64\u3067\u306e\u96fb\u8a71\u96e2\u308c\u306f\u3084\u306f\u308a\u9032\u3093\u3067\u3044\u307e\u3059\u304c\u3001\u610f\u5916\u306b\u308260\u4ee3\u300170\u6b73\u4ee5\u4e0a\u3082\u3001\u96fb\u8a71\u306f\u534a\u6570\u4ee5\u4e0b\u3067\u3057\u305f\u30022023\u5e74\u306e\u8abf\u67fb\u3067\u306f\u300170\u6b73\u4ee5\u4e0a\u306f\u96fb\u8a71\u304c\u534a\u6570\u4ee5\u4e0a(55%)\u3092\u5360\u3081\u3066\u3044\u307e\u3057\u305f\u304c\u3001\u4eca\u56de\u306f43.8%\u306810\uff05\u4ee5\u4e0a\u6e1b\u5c11\u3057\u307e\u3057\u305f[\u56f31-2]\u3002<\/p>\n\n\n\n<h3><strong>(2)\u4e0d\u6e80\u30c8\u30c3\u30d7\u306f\u300c\u3064\u306a\u304c\u3089\u306a\u3044\u30fb\u5f85\u305f\u3055\u308c\u308b\u300d\u3001\u7d046\u5272\u304c\u8cfc\u5165\u3084\u5229\u7528\u306b\u5f71\u97ff\u3057\u305f\u7d4c\u9a13\u6709\u3001\u3046\u30615\u5272\u4ee5\u4e0a\u304c\u5bfe\u5fdc\u306b\u4e0d\u6e80\u3067\u8cfc\u5165\u30fb\u5229\u7528\u3092\u3084\u3081\u305f\u7d4c\u9a13\u6709<\/strong><\/h3>\n\n\n\n<p>\u7a93\u53e3\u3078\u306e\u4e0d\u6e80\u306f\u300c\u3064\u306a\u304c\u3089\u306a\u3044\u30fb\u5f85\u305f\u3055\u308c\u308b\u300d\u304c4\u5272\u3067\u6700\u591a\u3067\u3057\u305f\u3002\u307e\u305f\u3001\u7a93\u53e3\u306e\u5bfe\u5fdc\u306b\u4e0d\u6e80\u304c\u3042\u308a\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8cfc\u5165\u30fb\u5229\u7528\u3092\u3084\u3081\u305f\u3053\u3068\u304c\u3042\u308b\u4eba\u306f5\u5272\u3092\u8d85\u3048\u3001\u7a93\u53e3\u5bfe\u5fdc\u306e\u91cd\u8981\u6027\u304c\u3046\u304b\u304c\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1339\" height=\"535\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q4_fuman.png\" alt=\"\" class=\"wp-image-20825\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q4_fuman.png 1339w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q4_fuman-800x320.png 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q4_fuman-768x307.png 768w\" sizes=\"(max-width: 1339px) 100vw, 1339px\" \/><figcaption class=\"wp-element-caption\">[\u56f32-1]<\/figcaption><\/figure>\n\n\n\n<p>\u304a\u5ba2\u3055\u307e\u7a93\u53e3\u306b\u554f\u3044\u5408\u308f\u305b\u3092\u3057\u305f\u969b\u306b\u4e0d\u6e80\u306b\u601d\u3063\u305f\u3053\u3068\u3092\u805e\u3044\u305f\u3068\u3053\u308d\u3001\u5168\u4f53\u3067\u306f\u3001\u300c\u3064\u306a\u304c\u3089\u306a\u3044\u30fb\u5f85\u305f\u3055\u308c\u308b\u300d\uff0840.9%\uff09\u304c\u6700\u591a\u3067\u3001\u300c\u901a\u8a71\u6599\u30fb\u901a\u4fe1\u6599\u304c\u304b\u304b\u308b\u300d\uff0835.9%\uff09\u300c\u554f\u3044\u5408\u308f\u305b\u65b9\u6cd5\u30fb\u554f\u3044\u5408\u308f\u305b\u5148\u304c\u308f\u304b\u308a\u306b\u304f\u3044\u300d\uff0831.8%\uff09\u304c\u7d9a\u304d\u307e\u3057\u305f[\u56f32-1]\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1344\" height=\"525\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q13_14_koubaihenoeikyou.png\" alt=\"\" class=\"wp-image-20826\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q13_14_koubaihenoeikyou.png 1344w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q13_14_koubaihenoeikyou-800x313.png 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q13_14_koubaihenoeikyou-768x300.png 768w\" sizes=\"(max-width: 1344px) 100vw, 1344px\" \/><figcaption class=\"wp-element-caption\">[\u56f32-2]<\/figcaption><\/figure>\n\n\n\n<p>\u304a\u5ba2\u3055\u307e\u7a93\u53e3\u306e\u5bfe\u5fdc\u306b\u3088\u3063\u3066\u3001\u305d\u306e\u4f01\u696d\u306e\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8cfc\u5165\u3084\u5229\u7528\u306b\u5f71\u97ff\u3057\u305f\u3053\u3068\u304c\u3042\u308b\u4eba\u306f\u7d046\u5272\u306b\u4e0a\u308a\u307e\u3057\u305f\u3002\u5f71\u97ff\u3057\u305f\u3053\u3068\u304c\u3042\u308b\u3068\u56de\u7b54\u3057\u305f430\u540d\u306b\u5177\u4f53\u7684\u306a\u5185\u5bb9\u3092\u805e\u304f\u3068\u3001\u300c\u5bfe\u5fdc\u306b\u4e0d\u6e80\u304c\u3042\u308a\u3001\u305d\u306e\u4f01\u696d\u306e\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8cfc\u5165\u30fb\u5229\u7528\u3092\u3084\u3081\u305f\uff0852.8%\uff09\u300d\u304c\u6700\u591a\u30672\u4eba\u306b1\u4eba\u4ee5\u4e0a\u306b\u4e0a\u308a\u307e\u3057\u305f\u3002\u300c\u5bfe\u5fdc\u306b\u6e80\u8db3\u3057\u3001\u305d\u306e\u4f01\u696d\u306e\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u8cfc\u5165\u30fb\u5229\u7528\u3092\u7d99\u7d9a\u3057\u3066\u3044\u308b\uff0837.0%\uff09\u300d\u3068\u56de\u7b54\u3057\u305f\u4eba\u306f\u7d044\u5272\u3067\u3057\u305f[\u56f32-2]\u3002<\/p>\n\n\n\n<h3><strong>(3)7\u5272\u4ee5\u4e0a\u304c\u30c1\u30e3\u30c3\u30c8\u3067\u306e\u554f\u3044\u5408\u308f\u305b\u7d4c\u9a13\u304c\u3042\u308a\u3001\u9ad8\u9f62\u5c64\u30826\u5272\u4ee5\u4e0a\u3067\u6628\u5e74\u304b\u30891\u5272\u5f37\u5897\u52a0\u3002\u4e00\u65b9\u3001AI\u306b\u82db\u7acb\u3064\u58f0\u3082\u6709\u308a<\/strong><\/h3>\n\n\n\n<p>\u96fb\u8a71\u4ee5\u5916\u306e\u554f\u3044\u5408\u308f\u305b\u624b\u6bb5\u304c\u4e3b\u6d41\u3068\u306a\u308b\u4e2d\u3001\u30c1\u30e3\u30c3\u30c8\u3092\u5229\u7528\u3057\u305f\u3053\u3068\u304c\u3042\u308b\u4eba\u306f7\u5272\u3067\u300160\u4ee3\u30fb70\u4ee3\u4ee5\u4e0a\u306b\u304a\u3044\u3066\u30826\u5272\u3068\u5168\u5e74\u4ee3\u3067\u666e\u53ca\u3057\u3066\u3044\u308b\u5b9f\u614b\u304c\u660e\u3089\u304b\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u624b\u8efd\u3055\u3084\u3059\u3050\u306b\u56de\u7b54\u304c\u3082\u3089\u3048\u308b\u3053\u3068\u3092\u7406\u7531\u306b\u30c1\u30e3\u30c3\u30c8\u5229\u7528\u304c\u666e\u53ca\u3059\u308b\u4e00\u65b9\u3067\u3001\u300c\u56de\u7b54\u304c\u7684\u3092\u5c04\u3066\u3044\u306a\u3044\u300d\u300c\u8fd4\u4fe1\u304c\u9045\u3044\u300d\u3068\u3044\u3063\u305f\u4e0d\u6e80\u3082\u5bc4\u305b\u3089\u308c\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1342\" height=\"540\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q5_chattoiawasekeiken.png\" alt=\"\" class=\"wp-image-20827\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q5_chattoiawasekeiken.png 1342w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q5_chattoiawasekeiken-800x322.png 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q5_chattoiawasekeiken-768x309.png 768w\" sizes=\"(max-width: 1342px) 100vw, 1342px\" \/><figcaption class=\"wp-element-caption\">[\u56f33-1]<\/figcaption><\/figure>\n\n\n\n<p>\u30c1\u30e3\u30c3\u30c8\u3067\u554f\u3044\u5408\u308f\u305b\u3092\u3057\u305f\u3053\u3068\u304c\u3042\u308b\u304b\u805e\u3044\u305f\u3068\u3053\u308d\u3001\u5168\u4f53\u3067\u306f\uff17\u5272\u4ee5\u4e0a\uff0871.7%\uff09\u306b\u7d4c\u9a13\u304c\u3042\u308b\u3053\u3068\u304c\u308f\u304b\u308a\u307e\u3057\u305f\u3002\u524d\u56de\u8abf\u67fb\u304b\u30893.7%\u5897\u52a0\u3057\u307e\u3057\u305f\u3002\u5e74\u4ee3\u5225\u306b\u307f\u308b\u3068\u3001\u82e5\u5e74\u5c64\u306e\u5229\u7528\u7d4c\u9a13\u304c\u9ad8\u3044\u3067\u3059\u304c\u300160\u4ee3\uff0868.5%\uff09\u300170\u6b73\u4ee5\u4e0a\uff0864.1\uff05\uff09\u3068\u9ad8\u9f62\u5c64\u30826\u5272\u4ee5\u4e0a\u306b\u4e0a\u308a\u307e\u3057\u305f\u30022023\u5e74\u306e\u8abf\u67fb\u3068\u6bd4\u8f03\u3059\u308b\u3068\u300160\u4ee3\uff0857\uff05\u219268.5%\uff09\u300170\u6b73\u4ee5\u4e0a\uff0848%\u219264.1%\uff09\u3067\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u3067\u306e\u554f\u3044\u5408\u308f\u305b\u7d4c\u9a13\u8005\u304c10%\u4ee5\u4e0a\u5897\u52a0\u3057\u5168\u5e74\u4ee3\u3067\u666e\u53ca\u3057\u306f\u3058\u3081\u3066\u3044\u308b\u3053\u3068\u304c\u3046\u304b\u304c\u3048\u307e\u3059[\u56f33-1]\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1280\" height=\"720\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q11_chousa_chatriyousitai.png\" alt=\"\" class=\"wp-image-20828\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q11_chousa_chatriyousitai.png 1280w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q11_chousa_chatriyousitai-800x450.png 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q11_chousa_chatriyousitai-768x432.png 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><figcaption class=\"wp-element-caption\">[\u56f33-3]<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1280\" height=\"720\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/Q11_chousa_chatriyousitakunai.png\" alt=\"\" class=\"wp-image-20829\" 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