{"id":21834,"date":"2025-02-28T11:24:58","date_gmt":"2025-02-28T02:24:58","guid":{"rendered":"https:\/\/mobilus.co.jp\/lab\/?p=21834"},"modified":"2025-04-22T11:53:32","modified_gmt":"2025-04-22T02:53:32","slug":"ivr-2","status":"publish","type":"post","link":"https:\/\/mobilus.co.jp\/lab\/cx\/ivr-2\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eIVR\u3068\u306f\uff1f\u5c0e\u5165\u30dd\u30a4\u30f3\u30c8\u30fb\u8a2d\u8a087\u8853\u3068\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u307e\u3067"},"content":{"rendered":"\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\uff08\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\uff09\u3067\u306f\u3001\u96fb\u8a71\u304c\u3064\u306a\u304c\u3089\u306a\u3044\u30fb\u5f85\u305f\u305b\u3066\u3057\u307e\u3046\u3068\u3044\u3063\u305f\u5fdc\u7b54\u7387\u306e\u4f4e\u3055\u3084\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u8ca0\u8377\u304c\u9ad8\u3044\u3053\u3068\u306b\u3088\u308b\u96e2\u8077\u7387\u306e\u9ad8\u3055\u306a\u3069\u306e\u8ab2\u984c\u3092\u62b1\u3048\u3066\u3044\u307e\u3059\u3002\u3053\u3046\u3057\u305f\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u65b9\u6cd5\u306e\u4e00\u3064\u304c\u3001\u96fb\u8a71\u5fdc\u7b54\u3092\u81ea\u52d5\u5316\u3059\u308bIVR\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5f53\u8a18\u4e8b\u3067\u306f\u3001IVR\u306e\u6982\u8981\u304b\u3089\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bIVR\u306e\u5f79\u5272\u3001\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3001\u52b9\u679c\u7684\u306aIVR\u306e\u8a2d\u8a08\u65b9\u6cd5\u3084\u5c0e\u5165\u6642\u306e\u5177\u4f53\u7684\u306a\u30b9\u30c6\u30c3\u30d7\u307e\u3067\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3><a id=\"post-21834-_tsirllr62jt\"><\/a>\u76ee\u6b21<\/h3>\n\n\n\n<ul>\n<li><a href=\"#01-ivr\">IVR(\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u30b7\u30b9\u30c6\u30e0)\u3068\u306f\uff1f<\/a><\/li>\n<li><a href=\"#02-ivr\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bIVR\u306e\u5f79\u5272\u3068\u306f\uff1f<\/a><\/li>\n<li><a href=\"#03-ivr\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bIVR\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8\u3068\u306f\uff1f<\/a><\/li>\n<li><a href=\"#04-ivr\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u52b9\u679c\u7684\u306aIVR\u306e\u8a2d\u8a08\u65b9\u6cd5\u3068\u306f\uff1f<\/a><\/li>\n<li><a href=\"#05-ivr\">\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306bIVR\u3092\u5c0e\u5165\u3059\u308b\u969b\u306e\u30b9\u30c6\u30c3\u30d7\u3068\u30dd\u30a4\u30f3\u30c8\u3068\u306f\uff1f<\/a><\/li>\n<\/ul>\n\n\n\n<p id=\"01-ivr\"><br><\/p>\n\n\n\n<h2><a id=\"post-21834-_btihbrblfex4\"><\/a>IVR(\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u30b7\u30b9\u30c6\u30e0)\u3068\u306f\uff1f<\/h2>\n\n\n\n<h3><a id=\"post-21834-_xxvrjyp4058h\"><\/a>\u5b9a\u7fa9\u3068\u57fa\u672c\u6a5f\u80fd<\/h3>\n\n\n\n<p>IVR\uff08Interactive Voice Response\uff09\u306f\u3001\u96fb\u8a71\u3092\u4ecb\u3057\u3066\u9867\u5ba2\u3068\u81ea\u52d5\u7684\u306b\u5bfe\u8a71\u3057\u3001\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3092\u7406\u89e3\u30fb\u5206\u985e\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u9867\u5ba2\u306f\u81ea\u52d5\u97f3\u58f0\u306e\u6848\u5185\u306b\u5f93\u3063\u3066\u30d7\u30c3\u30b7\u30e5\u30dc\u30bf\u30f3\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u3067\u3001\u76ee\u7684\u306e\u30b5\u30fc\u30d3\u30b9\u3084\u60c5\u5831\u306b\u8fc5\u901f\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002\u57fa\u672c\u7684\u306a\u6a5f\u80fd\u3068\u3057\u3066\u306f\u3001\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u3001\u30c0\u30a4\u30e4\u30eb\u30d1\u30c3\u30c9\u5165\u529b\uff08DTMF\uff09\u3001\u97f3\u58f0\u8a8d\u8b58\u3001\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u9023\u643a\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u4e3b\u306a\u4f7f\u3044\u65b9\u306f\u3001\u9069\u5207\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3078\u306e\u632f\u308a\u5206\u3051\u3084\u3001\u81ea\u52d5\u53d7\u4ed8\u30fb\u55b6\u696d\u6642\u9593\u5916\u306e\u81ea\u52d5\u5fdc\u7b54\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5177\u4f53\u7684\u306b\u306f\u3001\u9867\u5ba2\u304c\u96fb\u8a71\u3092\u304b\u3051\u308b\u3068\u3001\u3042\u3089\u304b\u3058\u3081\u9332\u97f3\u3057\u3066\u304a\u3044\u305f\u81ea\u52d5\u97f3\u58f0\u306e\u6848\u5185\u304c\u6d41\u308c\u3001\u30e1\u30cb\u30e5\u30fc\u30aa\u30d7\u30b7\u30e7\u30f3\u304c\u63d0\u793a\u3055\u308c\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u300e\u6280\u8853\u30b5\u30dd\u30fc\u30c8\u306b\u95a2\u3059\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u300c1\u300d\u3001\u3054\u8acb\u6c42\u306b\u95a2\u3059\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u300c2\u300d\u3001\u305d\u306e\u4ed6\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u300c3\u300d\u3092\u62bc\u3057\u3066\u304f\u3060\u3055\u3044\u300f\u3068\u3044\u3063\u305f\u6d41\u308c\u3067\u3059\u3002\u9867\u5ba2\u304c\u30d7\u30c3\u30b7\u30e5\u30dc\u30bf\u30f3\u756a\u53f7\u3092\u62bc\u3057\u3066\u9078\u629e\u3059\u308b\u3068\u3001\u9069\u5207\u306a\u90e8\u7f72\u3084\u62c5\u5f53\u8005\u306b\u63a5\u7d9a\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h3><a id=\"post-21834-_vg6fv9bs4avp\"><\/a>IVR\u306e\u6b74\u53f2\u3068\u9032\u5316<\/h3>\n\n\n\n<p>IVR\u306e\u8d77\u6e90\u306f1960\u5e74\u4ee3\u306b\u9061\u308a\u307e\u3059\u3002\u5f53\u6642\u306f\u7c21\u5358\u306a\u96fb\u8a71\u5fdc\u7b54\u30b7\u30b9\u30c6\u30e0\u3068\u3057\u3066\u5229\u7528\u3055\u308c\u3066\u3044\u307e\u3057\u305f\u304c\u3001\u6280\u8853\u306e\u9032\u5316\u3068\u3068\u3082\u306b\u305d\u306e\u6a5f\u80fd\u306f\u98db\u8e8d\u7684\u306b\u5411\u4e0a\u3057\u307e\u3057\u305f\u30021980\u5e74\u4ee3\u306b\u306f\u57fa\u672c\u7684\u306aDTMF\uff08\u30c0\u30a4\u30e4\u30eb\u30d1\u30c3\u30c9\u5165\u529b\uff09\u306b\u3088\u308b\u30e1\u30cb\u30e5\u30fc\u9078\u629e\u304c\u53ef\u80fd\u3068\u306a\u308a\u30011990\u5e74\u4ee3\u306b\u306f\u97f3\u58f0\u8a8d\u8b58\u6280\u8853\u304c\u5c0e\u5165\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>21\u4e16\u7d00\u306b\u5165\u308b\u3068\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3068\u30af\u30e9\u30a6\u30c9\u6280\u8853\u306e\u767a\u5c55\u306b\u4f34\u3044\u3001IVR\u30b7\u30b9\u30c6\u30e0\u306f\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u3078\u3068\u79fb\u884c\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5c0e\u5165\u30b3\u30b9\u30c8\u306e\u4f4e\u6e1b\u3084\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3\u306e\u5411\u4e0a\u304c\u5b9f\u73fe\u3057\u3001\u4e2d\u5c0f\u4f01\u696d\u3067\u3082\u624b\u8efd\u306bIVR\u3092\u6d3b\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u306e\u3067\u3059\u3002\u307e\u305f\u3001AI\u3084\u6a5f\u68b0\u5b66\u7fd2\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u3088\u308a\u9ad8\u5ea6\u306a\u97f3\u58f0\u8a8d\u8b58\u3084\u81ea\u7136\u8a00\u8a9e\u51e6\u7406\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u9867\u5ba2\u3068\u306e\u5bfe\u8a71\u304c\u3088\u308a\u30b9\u30e0\u30fc\u30ba\u3067\u76f4\u611f\u7684\u306a\u3082\u306e\u3078\u3068\u9032\u5316\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" loading=\"lazy\" width=\"1118\" height=\"739\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-2.jpeg\" alt=\"\" class=\"wp-image-21836\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-2.jpeg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-2-800x529.jpeg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-2-768x508.jpeg 768w\" sizes=\"(max-width: 1118px) 100vw, 1118px\" \/><\/figure>\n\n\n\n<h3><a id=\"post-21834-_xgsa3k1l795e\"><\/a>IVR\u306e3\u3064\u306e\u7a2e\u985e<\/h3>\n\n\n\n<h4><a 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id=\"post-21834-_arqb4t7q47t9\"><\/a>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u52b9\u7387\u5316<\/h3>\n\n\n\n<p>IVR\u304c\u57fa\u672c\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u3092\u81ea\u52d5\u51e6\u7406\u3059\u308b\u3053\u3068\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u3088\u308a\u8907\u96d1\u306a\u554f\u984c\u3084\u5c02\u9580\u7684\u306a\u5bfe\u5fdc\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u5bfe\u5fdc\u52b9\u7387\u304c\u5411\u4e0a\u3057\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5168\u4f53\u306e\u751f\u7523\u6027\u5411\u4e0a\u306b\u3082\u52b9\u679c\u7684\u3067\u3059\u3002\u307e\u305f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u304c\u8efd\u6e1b\u3055\u308c\u308b\u3053\u3068\u3067\u30b9\u30c8\u30ec\u30b9\u304c\u8efd\u6e1b\u3057\u3001\u96e2\u8077\u7387\u306e\u4f4e\u4e0b\u3082\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u3001IVR\u30b7\u30b9\u30c6\u30e0\u306f\u554f\u3044\u5408\u308f\u305b\u30c7\u30fc\u30bf\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u53ce\u96c6\u30fb\u5206\u6790\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u308b\u305f\u3081\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u5411\u4e0a\u3084\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u6539\u5584\u306b\u3082\u5f79\u7acb\u3061\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u7279\u5b9a\u306e\u554f\u3044\u5408\u308f\u305b\u304c\u591a\u3044\u6642\u9593\u5e2f\u3084\u983b\u51fa\u3059\u308b\u554f\u984c\u70b9\u3092\u628a\u63e1\u3057\u3001\u9069\u5207\u306a\u5bfe\u7b56\u3092\u8b1b\u3058\u308b\u3053\u3068\u3067\u3001\u5168\u4f53\u306e\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" loading=\"lazy\" width=\"1118\" height=\"670\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-3.jpeg\" alt=\"\" class=\"wp-image-21837\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-3.jpeg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-3-800x479.jpeg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-3-768x460.jpeg 768w\" sizes=\"(max-width: 1118px) 100vw, 1118px\" \/><\/figure>\n\n\n\n<p id=\"03-ivr\"><br><\/p>\n\n\n\n<h2><a id=\"post-21834-_t6ddntvteur8\"><\/a>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bIVR\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8\u3068\u306f\uff1f<\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306bIVR\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u306f\u3001\u3055\u307e\u3056\u307e\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u4e00\u65b9\u3001\u6c17\u3092\u4ed8\u3051\u306a\u3044\u3068\u3044\u3051\u306a\u3044\u70b9\u3082\u3042\u308a\u307e\u3059\u3002\u4e3b\u306a\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8\u306f\u4ee5\u4e0b\u3067\u3059\u3002<\/p>\n\n\n\n<p><strong>\u3010\u30e1\u30ea\u30c3\u30c8\u3011<\/strong><\/p>\n\n\n\n<p>\u30fb\u30b3\u30b9\u30c8\u524a\u6e1b<br>\u30fb24\u6642\u9593365\u65e5\u5bfe\u5fdc<br>\u30fb\u5f85\u3061\u6642\u9593\u306e\u77ed\u7e2e<br>\u30fb\u30c7\u30fc\u30bf\u53ce\u96c6<br>\u30fb\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3<\/p>\n\n\n\n<p><strong>\u3010\u30c7\u30e1\u30ea\u30c3\u30c8\u3011<\/strong><\/p>\n\n\n\n<p>\u30fb\u521d\u671f\u5c0e\u5165\u30b3\u30b9\u30c8<br>\u30fb\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u4f4e\u4e0b<br>\u30fb\u6280\u8853\u7684\u8ab2\u984c<br>\u30fb\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u306e\u9650\u754c<\/p>\n\n\n\n<p>\u6b21\u306b\u4e00\u3064\u305a\u3064\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3><a id=\"post-21834-_300gcdkxcb90\"><\/a>\u30e1\u30ea\u30c3\u30c8<\/h3>\n\n\n\n<h4><a id=\"post-21834-_bcmvvf6hkwp9\"><\/a>\u30b3\u30b9\u30c8\u524a\u6e1b<\/h4>\n\n\n\n<p>IVR\u306f\u591a\u304f\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u81ea\u52d5\u5316\u3059\u308b\u305f\u3081\u3001\u4eba\u4ef6\u8cbb\u306e\u5927\u5e45\u306a\u524a\u6e1b\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u7279\u306b\u5927\u91cf\u306e\u57fa\u672c\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u3092\u51e6\u7406\u3059\u308b\u969b\u306b\u52b9\u679c\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_6dfdnby3kwxq\"><\/a>24\u6642\u9593365\u65e5\u5bfe\u5fdc<\/h4>\n\n\n\n<p>IVR\u306f\u5e38\u6642\u7a3c\u50cd\u53ef\u80fd\u306a\u305f\u3081\u3001\u9867\u5ba2\u306f\u3044\u3064\u3067\u3082\u554f\u3044\u5408\u308f\u305b\u3084\u624b\u7d9a\u304d\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_d6uirunlhpau\"><\/a>\u5f85\u3061\u6642\u9593\u306e\u77ed\u7e2e<\/h4>\n\n\n\n<p>\u81ea\u5df1\u89e3\u6c7a\u578b\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u304c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u76f4\u63a5\u5bfe\u8a71\u3059\u308b\u524d\u306b\u554f\u984c\u3092\u89e3\u6c7a\u3067\u304d\u3001\u5f85\u3061\u6642\u9593\u3092\u5927\u5e45\u306b\u77ed\u7e2e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_cgnq6cp6r4ez\"><\/a>\u30c7\u30fc\u30bf\u53ce\u96c6<\/h4>\n\n\n\n<p>IVR\u306f\u9867\u5ba2\u306e\u554f\u3044\u5408\u308f\u305b\u30c7\u30fc\u30bf\u3092\u81ea\u52d5\u7684\u306b\u53ce\u96c6\u30fb\u5206\u6790\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u308b\u305f\u3081\u3001\u9867\u5ba2\u30cb\u30fc\u30ba\u306e\u628a\u63e1\u3084\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_37y3wvksmojf\"><\/a>\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3<\/h4>\n\n\n\n<p>\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306eIVR\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u9700\u8981\u306b\u5fdc\u3058\u3066\u67d4\u8edf\u306b\u30b9\u30b1\u30fc\u30eb\u30a2\u30c3\u30d7\u30fb\u30c0\u30a6\u30f3\u304c\u53ef\u80fd\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5b63\u7bc0\u7684\u306a\u9700\u8981\u306e\u5909\u52d5\u306b\u3082\u5bfe\u5fdc\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3><a id=\"post-21834-_qcpteas6he8h\"><\/a>\u30c7\u30e1\u30ea\u30c3\u30c8<\/h3>\n\n\n\n<h4><a id=\"post-21834-_atniity04zpe\"><\/a>\u521d\u671f\u5c0e\u5165\u30b3\u30b9\u30c8<\/h4>\n\n\n\n<p>\u9ad8\u5ea6\u306aIVR\u30b7\u30b9\u30c6\u30e0\u306e\u5c0e\u5165\u306b\u306f\u3001\u521d\u671f\u6295\u8cc7\u304c\u5fc5\u8981\u3067\u3059\u3002\u7279\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3084\u5c02\u9580\u7684\u306a\u6a5f\u80fd\u3092\u8ffd\u52a0\u3059\u308b\u5834\u5408\u3001\u30b3\u30b9\u30c8\u304c\u5897\u52a0\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_p5i19n43lw75\"><\/a>\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u4f4e\u4e0b<\/h4>\n\n\n\n<p>\u4e0d\u9069\u5207\u306a\u8a2d\u8a08\u3084\u8907\u96d1\u306a\u30e1\u30cb\u30e5\u30fc\u69cb\u6210\u306b\u3088\u308a\u3001\u9867\u5ba2\u304c\u8ff7\u3044\u3084\u3059\u304f\u306a\u308a\u3001\u30d5\u30e9\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u611f\u3058\u3066\u3057\u307e\u3046\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u4f4e\u4e0b\u3059\u308b\u30ea\u30b9\u30af\u3082\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_b6c34uq1r6zm\"><\/a>\u6280\u8853\u7684\u8ab2\u984c<\/h4>\n\n\n\n<p>\u97f3\u58f0\u8a8d\u8b58\u306e\u7cbe\u5ea6\u3084\u30b7\u30b9\u30c6\u30e0\u306e\u5b89\u5b9a\u6027\u304c\u4e0d\u5341\u5206\u306a\u5834\u5408\u3001\u8aa4\u8a8d\u8b58\u3084\u63a5\u7d9a\u969c\u5bb3\u304c\u767a\u751f\u3057\u3001\u9867\u5ba2\u5bfe\u5fdc\u306b\u652f\u969c\u3092\u304d\u305f\u3059\u304a\u305d\u308c\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_taom9djit9ip\"><\/a>\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u306e\u9650\u754c<\/h4>\n\n\n\n<p>IVR\u3067\u5168\u3066\u306e\u9867\u5ba2\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u306f\u96e3\u3057\u304f\u3001\u4e00\u90e8\u306e\u8907\u96d1\u306a\u554f\u3044\u5408\u308f\u305b\u3084\u7279\u5225\u306a\u5bfe\u5fdc\u304c\u5fc5\u8981\u306a\u5834\u5408\u3001IVR\u3060\u3051\u3067\u306f\u5bfe\u5fdc\u3067\u304d\u306a\u3044\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" loading=\"lazy\" width=\"1118\" height=\"670\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-4.jpeg\" alt=\"\" class=\"wp-image-21838\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-4.jpeg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-4-800x479.jpeg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-4-768x460.jpeg 768w\" sizes=\"(max-width: 1118px) 100vw, 1118px\" \/><\/figure>\n\n\n\n<p id=\"04-ivr\"><br><\/p>\n\n\n\n<h2><a id=\"post-21834-_pplr3i951111\"><\/a>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u52b9\u679c\u7684\u306aIVR\u306e\u8a2d\u8a08\u65b9\u6cd5\u3068\u306f\uff1f<\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067IVR\u3092\u52b9\u679c\u7684\u306b\u6d3b\u7528\u3059\u308b\u305f\u3081\u306e\u8a2d\u8a08\u65b9\u6cd5\u306e\u30dd\u30a4\u30f3\u30c8\u306f\u4ee5\u4e0b\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30fb\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306e\u6700\u9069\u5316<br>\u30fb\u30e1\u30cb\u30e5\u30fc\u69cb\u6210\u306e\u6700\u9069\u5316<br>\u30fb\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u306e\u6d3b\u7528<\/p>\n\n\n\n<p>\u4e00\u3064\u305a\u3064\u8a73\u3057\u304f\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3><a id=\"post-21834-_6ol6ffxw4qhk\"><\/a>\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306e\u6700\u9069\u5316<\/h3>\n\n\n\n<p>\u9867\u5ba2\u304c\u8ff7\u308f\u305a\u306b\u76ee\u7684\u306e\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u3001\u30b7\u30f3\u30d7\u30eb\u3067\u76f4\u611f\u7684\u306a\u30e1\u30cb\u30e5\u30fc\u69cb\u6210\u304c\u91cd\u8981\u3067\u3059\u3002\u30e1\u30cb\u30e5\u30fc\u9805\u76ee\u306f\u660e\u78ba\u304b\u3064\u5177\u4f53\u7684\u306b\u3057\u3001\u4e0d\u8981\u306a\u9078\u629e\u80a2\u3092\u6392\u9664\u3059\u308b\u3053\u3068\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u30dd\u30a4\u30f3\u30c8\u306b\u6ce8\u610f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_kowz60td2l53\"><\/a>\u8a00\u8449\u9063\u3044\u3092\u660e\u78ba\u306b\u3059\u308b<\/h4>\n\n\n\n<p>\u5c02\u9580\u7528\u8a9e\u3084\u8907\u96d1\u306a\u8868\u73fe\u3092\u907f\u3051\u3001\u8ab0\u3067\u3082\u7406\u89e3\u3057\u3084\u3059\u3044\u8a00\u8449\u3092\u4f7f\u7528\u3057\u307e\u3059\u3002\u96e3\u3057\u3044\u8868\u73fe\u306f\u3001\u8033\u3067\u805e\u304f\u3060\u3051\u3060\u3068\u6587\u5b57\u3067\u8aad\u3080\u4ee5\u4e0a\u306b\u7406\u89e3\u3057\u306b\u304f\u3044\u3082\u306e\u3067\u3059\u3002\u8a00\u8449\u9078\u3073\u306f\u3088\u308a\u4e01\u5be7\u306b\u884c\u3044\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_vq2ltnvmp91m\"><\/a>\u9069\u5207\u306a\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u3092\u6d41\u3059<\/h4>\n\n\n\n<p>\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u306f\u30af\u30ea\u30a2\u3067\u805e\u304d\u53d6\u308a\u3084\u3059\u304f\u3001\u9867\u5ba2\u304c\u8ff7\u308f\u306a\u3044\u3088\u3046\u306b\u69cb\u6210\u3057\u307e\u3059\u3002\u306a\u308b\u3079\u304f\u7c21\u6f54\u306b\u307e\u3068\u3081\u3001\u9867\u5ba2\u304c\u96c6\u4e2d\u3057\u3066\u805e\u3051\u308b\u9577\u3055\u306b\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_l50am44kwdbi\"><\/a>\u9078\u629e\u80a2\u306e\u6570\u3092\u9650\u5b9a\u3059\u308b<\/h4>\n\n\n\n<p>\u4e00\u5ea6\u306b\u63d0\u4f9b\u3059\u308b\u9078\u629e\u80a2\u306e\u6570\u306f3\u301c5\u500b\u7a0b\u5ea6\u306b\u6291\u3048\u3001\u904e\u5ea6\u306a\u9078\u629e\u80a2\u306b\u3088\u308b\u6df7\u4e71\u3092\u907f\u3051\u307e\u3059\u3002\u9078\u629e\u80a2\u304c\u591a\u3044\u3068\u9593\u9055\u3044\u3084\u805e\u304d\u9003\u3057\u306e\u30ea\u30b9\u30af\u304c\u9ad8\u307e\u308b\u305f\u3081\u3001\u3067\u304d\u308b\u3060\u3051\u5c11\u306a\u3044\u9078\u629e\u80a2\u306b\u7d5e\u3063\u305f\u65b9\u304c\u52b9\u679c\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3><a id=\"post-21834-_uh2u4rq7uvo2\"><\/a>\u30e1\u30cb\u30e5\u30fc\u69cb\u6210\u306e\u6700\u9069\u5316<\/h3>\n\n\n\n<p>\u30e1\u30cb\u30e5\u30fc\u69cb\u6210\u3092\u6700\u9069\u5316\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u300c\u968e\u5c64\u3092\u30b7\u30f3\u30d7\u30eb\u306b\u3059\u308b\u3053\u3068\u300d\u300c\u6848\u5185\u3092\u660e\u77ad\u5316\u3059\u308b\u3053\u3068\u300d\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_f6udp9r15xnx\"><\/a><br>\u968e\u5c64\u69cb\u9020\u3092\u6df1\u304f\u306a\u308a\u3059\u304e\u306a\u3044\u3088\u3046\u306b\u3059\u308b<\/h4>\n\n\n\n<p>\u30e1\u30cb\u30e5\u30fc\u306e\u968e\u5c64\u304c\u6df1\u304f\u306a\u308a\u3059\u304e\u306a\u3044\u3088\u3046\u306b\u6ce8\u610f\u3057\u307e\u3059\u3002\u4e00\u822c\u7684\u306b\u306f3\u968e\u5c64\u4ee5\u5185\u306b\u53ce\u3081\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u304c\u76ee\u7684\u306e\u30b5\u30fc\u30d3\u30b9\u306b\u8fc5\u901f\u306b\u5230\u9054\u3067\u304d\u308b\u3068\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_zb2prk3370eu\"><\/a>\u6848\u5185\u3092\u660e\u77ad\u5316\u3059\u308b<\/h4>\n\n\n\n<p>\u5404\u30e1\u30cb\u30e5\u30fc\u306e\u8aac\u660e\u3092\u5206\u304b\u308a\u3084\u3059\u304f\u3057\u3001\u9867\u5ba2\u304c\u4f55\u3092\u9078\u629e\u3059\u3079\u304d\u304b\u8ff7\u308f\u306a\u3044\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u300c\u8acb\u6c42\u306b\u95a2\u3059\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u306e\u5834\u5408\u306f\u300e1\u300f\u3092\u3001\u8fd4\u54c1\u65b9\u6cd5\u306b\u95a2\u3059\u308b\u304a\u554f\u3044\u5408\u308f\u305b\u306e\u5834\u5408\u306f\u300e2\u300f\u3092\u3001\u305d\u306e\u4ed6\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306e\u5834\u5408\u306f\u300e3\u300f\u3092\u62bc\u3057\u3066\u304f\u3060\u3055\u3044\u300d\u3068\u5177\u4f53\u7684\u306b\u6307\u793a\u3059\u308b\u306a\u3069\u3067\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3><a id=\"post-21834-_2bid1tst0x9y\"><\/a>\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u306e\u6d3b\u7528<\/h3>\n\n\n\n<p>\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30e1\u30cb\u30e5\u30fc\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u904e\u53bb\u306e\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3084\u8cfc\u8cb7\u5c65\u6b74\u306b\u57fa\u3065\u3044\u3066\u3001\u95a2\u9023\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3084\u60c5\u5831\u3092\u512a\u5148\u7684\u306b\u63d0\u793a\u3059\u308b\u306a\u3069\u3067\u3059\u3002\u5177\u4f53\u7684\u306a\u65b9\u6cd5\u306f\u4e0b\u8a18\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_j1upazmjgl97\"><\/a>\u9867\u5ba2\u8b58\u5225<\/h4>\n\n\n\n<p>\u96fb\u8a71\u756a\u53f7\u3084\u30a2\u30ab\u30a6\u30f3\u30c8\u60c5\u5831\u3092\u57fa\u306b\u9867\u5ba2\u3092\u8b58\u5225\u3057\u3001\u500b\u5225\u306e\u30e1\u30cb\u30e5\u30fc\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_b9ywl6gh6yju\"><\/a>\u5c65\u6b74\u30d9\u30fc\u30b9\u306e\u63d0\u6848<\/h4>\n\n\n\n<p>\u904e\u53bb\u306e\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3084\u8cfc\u8cb7\u5c65\u6b74\u3092\u5206\u6790\u3057\u3001\u95a2\u9023\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3084\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u6848\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" loading=\"lazy\" width=\"1118\" height=\"670\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-5.jpeg\" alt=\"\" class=\"wp-image-21839\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-5.jpeg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-5-800x479.jpeg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-5-768x460.jpeg 768w\" sizes=\"(max-width: 1118px) 100vw, 1118px\" \/><\/figure>\n\n\n\n<p id=\"05-ivr\"><br><\/p>\n\n\n\n<h2><a id=\"post-21834-_hfywnz1e7jsw\"><\/a>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306bIVR\u3092\u5c0e\u5165\u3059\u308b\u969b\u306e\u30b9\u30c6\u30c3\u30d7\u3068\u30dd\u30a4\u30f3\u30c8\u3068\u306f\uff1f<\/h2>\n\n\n\n<p>\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306bIVR\u3092\u5c0e\u5165\u3059\u308b\u969b\u306b\u306f\u3001\u3069\u306e\u3088\u3046\u306a\u30b9\u30c6\u30c3\u30d7\u3092\u8e0f\u3080\u3068\u826f\u3044\u3067\u3057\u3087\u3046\u304b\u3002\u5c0e\u5165\u6642\u306b\u5fc5\u8981\u306a\u30b9\u30c6\u30c3\u30d7\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30fb\u30cb\u30fc\u30ba\u5206\u6790<br>\u30fb\u30d9\u30f3\u30c0\u30fc\u9078\u5b9a<br>\u30fb\u30b7\u30b9\u30c6\u30e0\u8a2d\u8a08\u3068\u958b\u767a<br>\u30fb\u30c6\u30b9\u30c8\u3068\u5c0e\u5165<br>\u30fb\u904b\u7528\u3068\u6539\u5584<\/p>\n\n\n\n<p>\u5c0e\u5165\u6642\u306b\u5fc5\u8981\u306a\u30b9\u30c6\u30c3\u30d7\u3068\u30dd\u30a4\u30f3\u30c8\u306b\u3064\u3044\u3066\u3001\u4e00\u3064\u305a\u3064\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3><a id=\"post-21834-_7vtobdkw4pa\"><\/a>\u30cb\u30fc\u30ba\u5206\u6790<\/h3>\n\n\n\n<p>\u307e\u305a\u3001\u81ea\u793e\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u8ab2\u984c\u3084\u6539\u5584\u70b9\u3092\u660e\u78ba\u306b\u3057\u3001IVR\u5c0e\u5165\u306e\u76ee\u7684\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002\u9867\u5ba2\u306e\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3084\u983b\u5ea6\u3092\u5206\u6790\u3057\u3001\u6700\u9069\u306aIVR\u8a2d\u8a08\u3092\u691c\u8a0e\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u8e0f\u307f\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_dbe005l1x8pa\"><\/a>\u73fe\u72b6\u306e\u628a\u63e1<\/h4>\n\n\n\n<p>\u73fe\u5728\u306e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u7528\u72b6\u6cc1\u3092\u5206\u6790\u3057\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u7a2e\u985e\u3084\u30dc\u30ea\u30e5\u30fc\u30e0\u3001\u5bfe\u5fdc\u6642\u9593\u306a\u3069\u3092\u628a\u63e1\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_iz0pttnufoy2\"><\/a>\u8ab2\u984c\u306e\u7279\u5b9a<\/h4>\n\n\n\n<p>\u73fe\u72b6\u306e\u904b\u7528\u3067\u62b1\u3048\u3066\u3044\u308b\u8ab2\u984c\u3092\u660e\u78ba\u306b\u3057\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u5f85\u3061\u6642\u9593\u306e\u9577\u3055\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u4f4e\u4e0b\u306a\u3069\u3067\u3059\u3002<\/p>\n\n\n\n<h4><a 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id=\"post-21834-_cij7weanohwt\"><\/a>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306e\u67d4\u8edf\u6027<\/h4>\n\n\n\n<p>\u81ea\u793e\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u30b7\u30b9\u30c6\u30e0\u3092\u67d4\u8edf\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u304b\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002\u7279\u306b\u3001\u30e1\u30cb\u30e5\u30fc\u69cb\u6210\u3084\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_yilcr2ci36sa\"><\/a>\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/h4>\n\n\n\n<p>\u5c0e\u5165\u5f8c\u306e\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u304c\u5145\u5b9f\u3057\u3066\u3044\u308b\u304b\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002\u6280\u8853\u7684\u306a\u30c8\u30e9\u30d6\u30eb\u6642\u306e\u5bfe\u5fdc\u3084\u5b9a\u671f\u7684\u306a\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u304c\u63d0\u4f9b\u3055\u308c\u3066\u3044\u308b\u304b\u304c\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_12kfzsw43zns\"><\/a>\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9<\/h4>\n\n\n\n<p>\u5c0e\u5165\u30b3\u30b9\u30c8\u3084\u904b\u7528\u30b3\u30b9\u30c8\u304c\u4e88\u7b97\u306b\u5408\u81f4\u3057\u3066\u3044\u308b\u304b\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002\u5c0e\u5165\u306e\u76ee\u7684\u3068\u7167\u3089\u3057\u5408\u308f\u305b\u3066\u30b3\u30b9\u30c8\u304c\u898b\u5408\u3046\u304b\u3082\u8003\u3048\u308b\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3><a id=\"post-21834-_jpfobu73shwi\"><\/a>\u30b7\u30b9\u30c6\u30e0\u8a2d\u8a08\u3068\u958b\u767a<\/h3>\n\n\n\n<p>\u30d9\u30f3\u30c0\u30fc\u9078\u5b9a\u3092\u7d42\u3048\u305f\u3089\u6b21\u306f\u30b7\u30b9\u30c6\u30e0\u8a2d\u8a08\u3068\u958b\u767a\u3067\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306e\u8a2d\u8a08\u3084\u30e1\u30cb\u30e5\u30fc\u69cb\u6210\u3092\u5177\u4f53\u5316\u3057\u3001\u5fc5\u8981\u306a\u6a5f\u80fd\u3092\u5b9f\u88c5\u3057\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u4ee5\u4e0b\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u8e0f\u3093\u3067\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_c1lk3i85fl1x\"><\/a>\u30e1\u30cb\u30e5\u30fc\u8a2d\u8a08<\/h4>\n\n\n\n<p>\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306b\u57fa\u3065\u304d\u3001\u9069\u5207\u306a\u30e1\u30cb\u30e5\u30fc\u69cb\u6210\u3092\u8a2d\u8a08\u3057\u307e\u3059\u3002\u30b7\u30f3\u30d7\u30eb\u304b\u3064\u76f4\u611f\u7684\u306a\u30e1\u30cb\u30e5\u30fc\u3092\u76ee\u6307\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_pdo8mcp81ktb\"><\/a>\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u306e\u4f5c\u6210<\/h4>\n\n\n\n<p>\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u306a\u30ca\u30ec\u30fc\u30bf\u30fc\u306b\u3088\u308b\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u3092\u4f5c\u6210\u3057\u3001\u30af\u30ea\u30a2\u3067\u805e\u304d\u53d6\u308a\u3084\u3059\u3044\u97f3\u58f0\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_7echprzh9ua\"><\/a>\u30b7\u30b9\u30c6\u30e0\u958b\u767a<\/h4>\n\n\n\n<p>\u9078\u5b9a\u3057\u305f\u30d9\u30f3\u30c0\u30fc\u3068\u9023\u643a\u3057\u3001IVR\u30b7\u30b9\u30c6\u30e0\u306e\u958b\u767a\u3092\u9032\u3081\u307e\u3059\u3002\u5fc5\u8981\u306aAPI\u3084\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3068\u306e\u9023\u643a\u3092\u5b9f\u88c5\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_93892pau58ky\"><\/a>\u30c6\u30b9\u30c8\u74b0\u5883\u3067\u306e\u691c\u8a3c<\/h4>\n\n\n\n<p>\u958b\u767a\u304c\u5b8c\u4e86\u3057\u305f\u3089\u3001\u30c6\u30b9\u30c8\u74b0\u5883\u3067\u30b7\u30b9\u30c6\u30e0\u306e\u52d5\u4f5c\u3092\u691c\u8a3c\u3057\u307e\u3059\u3002\u97f3\u58f0\u8a8d\u8b58\u306e\u7cbe\u5ea6\u3084\u30e1\u30cb\u30e5\u30fc\u306e\u9069\u5207\u3055\u3092\u78ba\u8a8d\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" loading=\"lazy\" width=\"1118\" height=\"670\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-6.jpeg\" alt=\"\" class=\"wp-image-21840\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-6.jpeg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-6-800x479.jpeg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/02\/word-image-21834-6-768x460.jpeg 768w\" sizes=\"(max-width: 1118px) 100vw, 1118px\" \/><\/figure>\n\n\n\n<h3><a id=\"post-21834-_3sfgvl114vxt\"><\/a>\u30c6\u30b9\u30c8\u3068\u5c0e\u5165<\/h3>\n\n\n\n<p>\u30b7\u30b9\u30c6\u30e0\u8a2d\u8a08\u3068\u958b\u767a\u304c\u5b8c\u4e86\u3057\u305f\u6b21\u306f\u3001\u5b9f\u969b\u306e\u904b\u7528\u74b0\u5883\u3067\u30c6\u30b9\u30c8\u3092\u884c\u3044\u3001\u5b9f\u904b\u7528\u306e\u524d\u306b\u554f\u984c\u70b9\u3092\u6d17\u3044\u51fa\u3057\u3066\u4fee\u6b63\u3057\u307e\u3059\u3002\u5177\u4f53\u7684\u306a\u30b9\u30c6\u30c3\u30d7\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_p7z3csqfdm4\"><\/a>\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u30c6\u30b9\u30c8<\/h4>\n\n\n\n<p>\u5b9f\u969b\u306e\u9867\u5ba2\u3092\u5bfe\u8c61\u306b\u3001IVR\u30b7\u30b9\u30c6\u30e0\u306e\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u306e\u30c6\u30b9\u30c8\u3092\u884c\u3044\u307e\u3059\u3002\u4f7f\u3044\u52dd\u624b\u3084\u5206\u304b\u308a\u3084\u3059\u3055\u3092\u8a55\u4fa1\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a 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id=\"post-21834-_urc0229tgzmv\"><\/a>\u6bb5\u968e\u7684\u5c0e\u5165<\/h4>\n\n\n\n<p>\u5168\u793e\u7684\u306b\u4e00\u6589\u5c0e\u5165\u3059\u308b\u524d\u306b\u3001\u307e\u305a\u4e00\u90e8\u306e\u90e8\u7f72\u3084\u30e6\u30fc\u30b6\u30fc\u30b0\u30eb\u30fc\u30d7\u3067\u5c0e\u5165\u3057\u3001\u904b\u7528\u72b6\u6cc1\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_i3kemqx5wfqs\"><\/a>\u30b9\u30bf\u30c3\u30d5\u3078\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0<\/h4>\n\n\n\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3084\u30b5\u30dd\u30fc\u30c8\u30b9\u30bf\u30c3\u30d5\u306b\u5bfe\u3057\u3066\u3001IVR\u30b7\u30b9\u30c6\u30e0\u306e\u4f7f\u3044\u65b9\u3084\u904b\u7528\u65b9\u6cd5\u306b\u3064\u3044\u3066\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u5b9f\u65bd\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3><a id=\"post-21834-_y1xvdim8jlrw\"><\/a>\u904b\u7528\u3068\u6539\u5584<\/h3>\n\n\n\n<p>\u5c0e\u5165\u5f8c\u306f\u3001\u5b9a\u671f\u7684\u306a\u30c7\u30fc\u30bf\u5206\u6790\u3068\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u57fa\u306b\u3001\u30b7\u30b9\u30c6\u30e0\u306e\u6539\u5584\u3092\u7d9a\u3051\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u6d3b\u52d5\u3092\u884c\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_d088uj7204c\"><\/a>\u30c7\u30fc\u30bf\u5206\u6790<\/h4>\n\n\n\n<p>IVR\u30b7\u30b9\u30c6\u30e0\u304b\u3089\u53ce\u96c6\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u50be\u5411\u3084\u9867\u5ba2\u306e\u5229\u7528\u72b6\u6cc1\u3092\u628a\u63e1\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_duzpjn47ejld\"><\/a>\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u53ce\u96c6<\/h4>\n\n\n\n<p>\u9867\u5ba2\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53ce\u96c6\u3057\u3001\u30b7\u30b9\u30c6\u30e0\u306e\u6539\u5584\u70b9\u3092\u7279\u5b9a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_8f83qgjh01h7\"><\/a>\u30b7\u30b9\u30c6\u30e0\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8<\/h4>\n\n\n\n<p>\u6700\u65b0\u306e\u6280\u8853\u3084\u9867\u5ba2\u30cb\u30fc\u30ba\u306b\u5fdc\u3058\u3066\u3001IVR\u30b7\u30b9\u30c6\u30e0\u3092\u5b9a\u671f\u7684\u306b\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3057\u307e\u3059\u3002\u4f8b\u3048\u3070<\/p>\n\n\n\n<p>\u65b0\u3057\u3044\u6a5f\u80fd\u306e\u8ffd\u52a0\u3084\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u306e\u6539\u5584\u306a\u3069\u3067\u3059\u3002<\/p>\n\n\n\n<h4><a id=\"post-21834-_4epcjlinp3v8\"><\/a>\u7d99\u7d9a\u7684\u306a\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0<\/h4>\n\n\n\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3084\u30b9\u30bf\u30c3\u30d5\u306b\u5bfe\u3057\u3066\u3001\u7d99\u7d9a\u7684\u306a\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u5b9f\u65bd\u3057\u3001\u30b7\u30b9\u30c6\u30e0\u306e\u52b9\u679c\u7684\u306a\u904b\u7528\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2><a id=\"post-21834-_ycu873lnkokl\"><\/a>\u307e\u3068\u3081<\/h2>\n\n\n\n<p>\u96fb\u8a71\u5fdc\u7b54\u3092\u81ea\u52d5\u5316\u3059\u308bIVR\u3092\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5c0e\u5165\u3059\u308b\u3053\u3068\u306f\u3001\u9867\u5ba2\u4f53\u9a13\uff08CX\uff09\u306e\u5411\u4e0a\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u52b9\u7387\u5316\u306b\u5f79\u7acb\u3061\u3001\u5f85\u3061\u6642\u9593\u306e\u77ed\u7e2e\u3084\u554f\u984c\u89e3\u6c7a\u306e\u8fc5\u901f\u5316\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u8efd\u6e1b\u306b\u3088\u308b\u96e2\u8077\u7387\u306e\u4f4e\u4e0b\u306a\u3069\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u304c\u62b1\u3048\u308b\u3055\u307e\u3056\u307e\u306a\u8ab2\u984c\u89e3\u6c7a\u306b\u52b9\u679c\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<p>IVR\u306e\u5c0e\u5165\u306f\u3053\u3046\u3057\u305f\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u4e00\u65b9\u3001\u521d\u671f\u5c0e\u5165\u30b3\u30b9\u30c8\u3084\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306e\u4f4e\u4e0b\u306a\u3069\u306e\u30c7\u30e1\u30ea\u30c3\u30c8\u3082\u8003\u616e\u3059\u308b\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002\u305d\u306e\u4e0a\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306e\u6700\u9069\u5316\u3084\u30e1\u30cb\u30e5\u30fc\u69cb\u6210\u306e\u6700\u9069\u5316\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u306e\u6d3b\u7528\u3068\u3044\u3063\u305f\u30dd\u30a4\u30f3\u30c8\u3092\u6291\u3048\u305f\u8a2d\u8a08\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u52b9\u679c\u7684\u306aIVR\u306e\u6d3b\u7528\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002IVR\u5c0e\u5165\u6642\u306b\u5fc5\u8981\u306a\u30b9\u30c6\u30c3\u30d7\u306b\u3064\u3044\u3066\u3082\u53c2\u8003\u306b\u3057\u3066\u3044\u305f\u3060\u3051\u307e\u3059\u3068\u5e78\u3044\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5f53\u8a18\u4e8b\u3092\u57f7\u7b46\u3059\u308b\u30e2\u30d3\u30eb\u30b9\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u904b\u7528\u306e\u809d\u3068\u3082\u306a\u308b\u3001\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u306e\u69cb\u7bc9\u306b\u3088\u308b\u56de\u7b54\u30b5\u30b8\u30a7\u30b9\u30c8\u3084\u30de\u30cb\u30e5\u30a2\u30eb\u691c\u7d22\u3092\u53ef\u80fd\u306b\u3059\u308b\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u652f\u63f4AI\u300cMooA\u300d\u3092\u306f\u3058\u3081\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\uff08\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\uff09\u306eCX\u5411\u4e0a\u3092\u901a\u3058\u3066\u4f01\u696d\u306e\u7af6\u4e89\u529b\u3092\u9ad8\u3081\u3001\u53ce\u76ca\u3092\u6700\u5927\u5316\u3059\u308b\u305f\u3081\u306e\u7dcf\u5408\u7684\u306a\u652f\u63f4\u3092\u63d0\u4f9b\u3057\u3066\u304a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>AI\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3084AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u81ea\u5df1\u89e3\u6c7a\u3092\u4fc3\u3059\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306a\u3069\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306b\u3064\u306a\u304c\u308b\u5e45\u5e83\u3044\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u958b\u767a\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u305c\u3072\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h2><a id=\"post-21834-_fzhn57pvo0yc\"><\/a>\u81ea\u5df1\u89e3\u6c7a\u3092\u4fc3\u3059\u3001\u554f\u3044\u5408\u308f\u305b\u5c0e\u7dda\u8a2d\u8a08\u300cVisual IVR\u300d\u88fd\u54c1\u8cc7\u6599<\/h2>\n\n\n\n<p>\u30e2\u30d3\u30eb\u30b9\u306e\u300cVisual IVR\uff08\u30d3\u30b8\u30e5\u30a2\u30ebIVR\uff09\u300d\u306f\u3001\u30dc\u30bf\u30f3\u304bQR\u30b3\u30fc\u30c9\u3092\u914d\u7f6e\u3059\u308b\u3060\u3051\u3067\u3001\u96fb\u8a71\u306b\u96c6\u4e2d\u3057\u304c\u3061\u306a\u554f\u3044\u5408\u308f\u305b\u3092\u3001\u9069\u5207\u306a\u5bfe\u5fdc\u7a93\u53e3\u306b\u8a98\u5c0e\u3067\u304d\u307e\u3059\u3002FAQ\u3084\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306a\u3069\u3067\u81ea\u5df1\u89e3\u6c7a\u3092\u4fc3\u3059\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3068\u540c\u6642\u306b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u547c\u91cf\u3092\u6e1b\u3089\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u6a5f\u80fd\u3001\u89e3\u6c7a\u3067\u304d\u308b\u3053\u3068\u3084\u5c0e\u5165\u4e8b\u4f8b\u306a\u3069\u3092\u7d39\u4ecb\u8cc7\u6599\u306b\u3066\u63b2\u8f09\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e0b\u8a18\u3088\u308a\u3001\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3044\u305f\u3060\u3051\u307e\u3059\u3002\u305c\u3072\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-mobilus-cx-branding-tech-lab-\u30e2\u30d3\u30eb\u30b9-cx\u30d6\u30e9\u30f3\u30c7\u30a3\u30f3\u30b0\u30c6\u30c3\u30af\u30e9\u30dc-\u3059\u3079\u3066\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u3001\u4e00\u6b69\u5148\u884c\u304fcx\u3092\u3002 wp-block-embed-mobilus-cx-branding-tech-lab-\u30e2\u30d3\u30eb\u30b9-cx\u30d6\u30e9\u30f3\u30c7\u30a3\u30f3\u30b0\u30c6\u30c3\u30af\u30e9\u30dc-\u3059\u3079\u3066\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u3001\u4e00\u6b69\u5148\u884c\u304fcx\u3092\u3002\"><div class=\"wp-block-embed__wrapper\">\n<a href=\"https:\/\/mobilus.co.jp\/lab\/report\/visual-ivr\/\">https:\/\/mobilus.co.jp\/lab\/report\/visual-ivr\/<\/a>\n<\/div><\/figure>\n\n\n\n<h2><a id=\"post-21834-_xl7xjj7p8qyh\"><\/a>\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u652f\u63f4AI\u300cMooA\u300d\u7d39\u4ecb\u8cc7\u6599<\/h2>\n\n\n\n<p>MooA\u00ae\uff08\u30e0\u30fc\u30a2\uff09\u306f\u751f\u6210AI\u3084\u72ec\u81ea\u306eAI\u6280\u8853\u3092\u53d6\u308a\u5165\u308c\u305f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5fdc\u5bfe\u696d\u52d9\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3057\u3001\u5fdc\u5bfe\u696d\u52d9\u5168\u4f53\u306e\u77ed\u7e2e\u5316\u3068VOC\u306e\u6d3b\u7528\u3092\u4fc3\u9032\u3059\u308b\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u652f\u63f4AI\u3067\u3059\u3002\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3068\u9023\u643a\u3057\u306a\u304c\u3089\u3001\u5fdc\u5bfe\u4e2d\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u56de\u7b54\u696d\u52d9\u3092\u652f\u63f4\u3057\u307e\u3059\u3002\u6a5f\u80fd\u3001\u89e3\u6c7a\u3067\u304d\u308b\u3053\u3068\u306a\u3069\u3092\u7d39\u4ecb\u8cc7\u6599\u306b\u3066\u63b2\u8f09\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e0b\u8a18\u3088\u308a\u3001\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3044\u305f\u3060\u3051\u307e\u3059\u3002\u305c\u3072\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div class=\"is-layout-flex wp-block-buttons\">\n<div class=\"wp-block-button aligncenter\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/go.mobilus.co.jp\/l\/843543\/2024-04-30\/by8ypg\">MooA\u88fd\u54c1\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b<\/a><\/div>\n<\/div>\n\n\n\n<h2><a id=\"post-21834-_dfvt5j1uwba2\"><\/a>\u9867\u5ba2\u4f53\u9a13\u3092\u6700\u5927\u5316\u3059\u308bCX\u6226\u7565\u652f\u63f4\u3000CX 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class=\"service-description\">\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u9867\u5ba2\u4f53\u9a13\u3092\u6700\u5927\u5316\u3059\u308b\u305f\u3081\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u4f5c\u6210\u3084\u5b9a\u91cf\u7684\u8abf\u67fb\u3092\u901a\u3058\u305f\u8ab2\u984c\u62bd\u51fa\u3068CX\u6226\u7565\u7acb\u6848\u30fb\u7b56\u5b9a\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/div>\n          <div class=\"service-logo\">\n            <div class=\"brand-left\">\n              <img decoding=\"async\" src=\"https:\/\/mobilus.co.jp\/wp-content\/uploads\/2021\/02\/cropped-fabicon-32x32.png\" alt=\"\u30e2\u30d3\u30eb\u30b9\u682a\u5f0f\u4f1a\u793e\">\n              <span class=\"service-brand-name\">\u30e2\u30d3\u30eb\u30b9\u682a\u5f0f\u4f1a\u793e<\/span>\n            <\/div>\n          <\/div>\n        <\/div>\n        <div class=\"service-decoration\"><\/div>\n      <\/div>\n    <\/a><\/figure>\n\n\n\n<h2><a id=\"post-21834-_ce3ox7gprczm\"><\/a>CX\u5411\u4e0a\u306b\u5c0e\u304f\u30e2\u30d3\u30eb\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30e1\u30cb\u30e5\u30fc<\/h2>\n\n\n\n<p>\u30e2\u30d3\u30eb\u30b9\u3067\u306f\u3001\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30b5\u30dd\u30fc\u30c8\u3067\u4f01\u696d\u3092\u6210\u529f\u306b\u5c0e\u304f\u305f\u3081\u3001CX\u3092\u5411\u4e0a\u3055\u305b\u308b\u4f34\u8d70\u578b\u306e\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\uff08\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30e1\u30cb\u30e5\u30fc\uff09\u3092\u6574\u3048\u3066\u304a\u308a\u3001\u5c0e\u5165\u524d\u304b\u3089\u5c0e\u5165\u5f8c\u307e\u3067\u306e\u5168\u30d5\u30a7\u30fc\u30ba\u3092\u652f\u63f4\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u3092\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e0b\u8a18\u306e\u8a18\u4e8b\u3067\u8a73\u3057\u304f\u7d39\u4ecb\u3057\u3066\u304a\u308a\u307e\u3059\u3002\u305c\u3072\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/mobilus.co.jp\/lab\/trend\/cx_customersuccess\/\">CX\u5411\u4e0a\u306b\u5fc5\u8981\u3068\u3055\u308c\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u652f\u63f4\u3068\u306f<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\uff08\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\uff09\u3067\u306f\u3001\u96fb\u8a71\u304c\u3064\u306a\u304c\u3089\u306a\u3044\u30fb\u5f85\u305f\u305b\u3066\u3057\u307e\u3046\u3068\u3044<\/p>\n","protected":false},"author":32,"featured_media":21835,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_wp_rev_ctl_limit":""},"categories":[156],"tags":[88,49,50,51,78,71,52,74,65],"_links":{"self":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts\/21834"}],"collection":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/comments?post=21834"}],"version-history":[{"count":11,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts\/21834\/revisions"}],"predecessor-version":[{"id":22315,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts\/21834\/revisions\/22315"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/media\/21835"}],"wp:attachment":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/media?parent=21834"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/categories?post=21834"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/tags?post=21834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}