{"id":22612,"date":"2020-12-14T18:30:09","date_gmt":"2020-12-14T09:30:09","guid":{"rendered":"https:\/\/mobilus.co.jp\/lab\/?p=22612"},"modified":"2025-06-02T20:07:37","modified_gmt":"2025-06-02T11:07:37","slug":"v-ivr-2-2","status":"publish","type":"post","link":"https:\/\/mobilus.co.jp\/lab\/chat-support\/v-ivr-2-2\/","title":{"rendered":"\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3068\u306f\uff1f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3084\u6d3b\u7528\u4e8b\u4f8b\u30fb\u9078\u3073\u65b9\u3001\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54(IVR)\u3068\u306e\u9055\u3044\u3092\u7d39\u4ecb"},"content":{"rendered":"\n<p>\u9867\u5ba2\u306e\u5229\u4fbf\u6027\u5411\u4e0a\u3084\u696d\u52d9\u52b9\u7387\u5316\u3092\u76ee\u7684\u306b\u3001\u96fb\u8a71\u3060\u3051\u3067\u306a\u304f\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u3001\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u306a\u3069\u554f\u3044\u5408\u308f\u305b\u30c1\u30e3\u30cd\u30eb\u306e\u62e1\u5145\u3092\u56f3\u308b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\uff08\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\uff09\u304c\u5897\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3067\u3001\u300cWeb\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u5c0e\u7dda\u304c\u308f\u304b\u308a\u3065\u3089\u304f\u3001\u7b54\u3048\u304c\u898b\u3064\u304b\u3089\u306a\u3044\u306e\u3067\u89e3\u6c7a\u3092\u3042\u304d\u3089\u3081\u308b\u300d\u300c\u3088\u3046\u3084\u304f\u63a2\u3057\u51fa\u3057\u305f\u96fb\u8a71\u756a\u53f7\u306b\u304b\u3051\u3066\u3082\u3064\u306a\u304c\u3089\u306a\u3044\u300d\u3068\u3044\u3063\u305f\u9867\u5ba2\u304b\u3089\u306e\u4e0d\u6e80\u306e\u58f0\u3084\u3001\u300cWeb\u554f\u3044\u5408\u308f\u305b\u306e\u5c0e\u7dda\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u3057\u305f\u304f\u3066\u3082\u62c5\u5f53\u90e8\u9580\u304c\u5225\u3067\u7c21\u5358\u306b\u5909\u66f4\u3067\u304d\u306a\u3044\u300d\u3068\u3044\u3063\u305f\u8ab2\u984c\u3092\u62b1\u3048\u3066\u3044\u308b\u4f01\u696d\u3082\u5c11\u306a\u304f\u306a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002\u3053\u3046\u3057\u305f\u8ab2\u984c\u306e\u89e3\u6c7a\u306b\u6700\u9069\u306a\u5c0e\u7dda\u6539\u5584\u306e\u30c4\u30fc\u30eb\u304c\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5f53\u8a18\u4e8b\u3067\u306f\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u6982\u8981\u3092\u59cb\u3081\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u6d3b\u7528\u4e8b\u4f8b\u304b\u3089\u9078\u3073\u65b9\u307e\u3067\u8a73\u3057\u304f\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<hr 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class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p id=\"01-vivr\"><br><\/p>\n\n\n\n<h2>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3068\u306f\uff1f\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u30b7\u30b9\u30c6\u30e0\uff08IVR\uff09\u3068\u306e\u9055\u3044<\/h2>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3068\u306f\u3001Web\u30d6\u30e9\u30a6\u30b6\u3084\u30a2\u30d7\u30ea\u4e0a\u306bIVR\uff08Interactive Voice Response\uff1a\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u30b7\u30b9\u30c6\u30e0\uff09\u30e1\u30cb\u30e5\u30fc\u3092\u53ef\u8996\u5316\u3057\u3001\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306b\u5fdc\u3058\u3066\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084FAQ\u306a\u3069\u6700\u9069\u306a\u7a93\u53e3\u3078\u8a98\u5c0e\u3067\u304d\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002&nbsp;<\/p>\n\n\n\n<p>\u4e00\u65b9\u3001\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\u30b7\u30b9\u30c6\u30e0\uff08IVR\uff09\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u3057\u3042\u3089\u304b\u3058\u3081\u9332\u97f3\u3057\u305f\u97f3\u58f0\u306b\u3088\u3063\u3066\u81ea\u52d5\u7684\u306b\u5fdc\u5bfe\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002\u300c\u3007\u3007\u306e\u65b9\u306f1\u756a\u3001\u25b3\u25b3\u306e\u65b9\u306f2\u756a\u3001XX\u306e\u65b9\u306f3\u756a\u30fb\u30fb\u30fb\u3092\u62bc\u3057\u3066\u304f\u3060\u3055\u3044\u300d\u3068\u3044\u3063\u305f\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u306b\u6cbf\u3063\u3066\u3001\u30dc\u30bf\u30f3\u3092\u30d7\u30c3\u30b7\u30e5\u64cd\u4f5c\u3059\u308b\u3053\u3068\u3067\u7528\u4ef6\u306b\u5fdc\u3058\u305f\u7a93\u53e3\u3078\u53d6\u308a\u6b21\u304c\u308c\u307e\u3059\u3002\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u5c0e\u5165\u3055\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u805e\u3044\u305f\u3053\u3068\u304c\u3042\u308b\u65b9\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<p>\u300c\u9577\u3044\u30ac\u30a4\u30c0\u30f3\u30b9\u3067\u5f85\u305f\u3055\u308c\u308b\u300d\u300c\u4f55\u5ea6\u3082\u30d7\u30c3\u30b7\u30e5\u64cd\u4f5c\u304c\u5fc5\u8981\u300d\u300c\u64cd\u4f5c\u3092\u8aa4\u3063\u305f\u5834\u5408\u306f\u4e00\u304b\u3089\u5168\u3066\u805e\u304d\u76f4\u3059\u5fc5\u8981\u304c\u3042\u308b\u300d\u3068\u3044\u3063\u305f\u3001IVR\u3078\u306e\u9867\u5ba2\u306e\u4e0d\u6e80\u3092\u89e3\u6d88\u3059\u308b\u624b\u6bb5\u3068\u3057\u3066\u767b\u5834\u3057\u305f\u306e\u304c\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306f\u3001FAQ\u3084\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306a\u3069\u3067\u81ea\u5df1\u89e3\u6c7a\u3092\u4fc3\u3059\u3053\u3068\u3067\u3001\u7e41\u5fd9\u671f\u3084\u6025\u306a\u969c\u5bb3\u306a\u3069\u306e\u547c\u91cf\u6025\u5897\u306e\u5909\u5316\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u67d4\u8edf\u306a\u6848\u5185\u3084\u30c1\u30e3\u30cd\u30eb\u8a98\u5c0e\u304c\u53ef\u80fd\u306b\u306a\u308a\u3001\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3068\u540c\u6642\u306b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u547c\u91cf\u3092\u6e1b\u3089\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" loading=\"lazy\" width=\"1600\" height=\"873\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/overview_img01-1600x873.jpg\" alt=\"\" class=\"wp-image-22614\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/overview_img01-1600x873.jpg 1600w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/overview_img01-800x437.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/overview_img01-768x419.jpg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/overview_img01-1536x838.jpg 1536w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/overview_img01.jpg 1700w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/><figcaption class=\"wp-element-caption\">\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u5229\u7528\u30a4\u30e1\u30fc\u30b8<\/figcaption><\/figure>\n\n\n\n<p id=\"02-vivr\"><br><\/p>\n\n\n\n<h2>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u304c\u5fc5\u8981\u3068\u3055\u308c\u308b\u80cc\u666f<\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u52b4\u50cd\u74b0\u5883\u306e\u5909\u5316\u306b\u3088\u308b\u696d\u52d9\u52b9\u7387\u5316\u3084CX\uff08\u9867\u5ba2\u4f53\u9a13\uff09\u306e\u91cd\u8981\u6027\u306e\u9ad8\u307e\u308a\u304b\u3089\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u6d3b\u7528\u304c\u6ce8\u76ee\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u4eba\u6750\u4e0d\u8db3\u306b\u3088\u308b\u696d\u52d9\u52b9\u7387\u5316\u306e\u4fc3\u9032<\/h3>\n\n\n\n<p>\u65e5\u672c\u5168\u4f53\u3067\u52b4\u50cd\u4eba\u53e3\u306e\u6e1b\u5c11\u306b\u3088\u308b\u4eba\u6750\u4e0d\u8db3\u304c\u53eb\u3070\u308c\u308b\u4e2d\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u754c\u3067\u306f\u3001\u534a\u6570\u4ee5\u4e0a\u306e\u4f01\u696d\u304c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u63a1\u7528\u306b\u8ab2\u984c\u3092\u62b1\u3048\u3066\u304a\u308a\u3001\u4eba\u6750\u4e0d\u8db3\u304c\u6df1\u523b\u306a\u8ab2\u984c\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300c\u4eca\u5f8c\u5b9f\u65bd\u4e88\u5b9a\u306e\u63a1\u7528\u96e3\u306b\u5411\u3051\u305f\u65bd\u7b56\u300d\u306b\u3064\u3044\u3066\u805e\u3044\u305f\u8abf\u67fb\u7d50\u679c\u3067\u306f\u3001\u300cWEB\u3078\u306e\u8a98\u5c0e\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u5c0e\u5165\u306a\u3069\u81ea\u5df1\u89e3\u6c7a\u4fc3\u9032\u306b\u3088\u308b\u547c\u91cf\u524a\u6e1b\u300d\uff0843.4%\uff09\u3084\u300c\u751f\u7523\u6027\u5411\u4e0a\u300d\uff0837.4%\uff09\u304c\u4e0a\u4f4d\u3092\u5360\u3081\u3001\u4eba\u6750\u4e0d\u8db3\u3092\u80cc\u666f\u306b\u52b9\u7387\u5316\u3078\u306e\u610f\u8b58\u304c\u9ad8\u307e\u3063\u3066\u3044\u308b\u3053\u3068\u304c\u4f3a\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1391\" height=\"782\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-05-21-234624.png\" alt=\"\" class=\"wp-image-22615\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-05-21-234624.png 1391w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-05-21-234624-800x450.png 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-05-21-234624-768x432.png 768w\" sizes=\"(max-width: 1391px) 100vw, 1391px\" \/><\/figure>\n\n\n\n<p>\u300c\u81ea\u5df1\u89e3\u6c7a\u4fc3\u9032\u306b\u3088\u308b\u547c\u91cf\u524a\u6e1b\u300d\u300c\u751f\u7523\u6027\u5411\u4e0a\u300d\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u904b\u7528\u4f53\u5236\u3084\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306b\u5408\u308f\u305b\u305f\u7a93\u53e3\u3078\u306e\u8a98\u5c0e\u3067\u6539\u5584\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u96fb\u8a71\u304b\u3089\u30c1\u30e3\u30c3\u30c8\u3078\u306e\u30b7\u30d5\u30c8\u3001\u6574\u5099\u3057\u305fFAQ\u3078\u306e\u8a98\u5c0e\u3001\u7dca\u6025\u5ea6\u306e\u4f4e\u3044\u554f\u3044\u5408\u308f\u305b\u306e\u81ea\u52d5\u5bfe\u5fdc\u306a\u3069\u3001\u554f\u3044\u5408\u308f\u305b\u306b\u81f3\u308b\u5c0e\u7dda\u3092\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u6d3b\u7528\u3057\u3066\u6574\u7406\u3059\u308b\u3053\u3068\u3067\u3001\u547c\u91cf\u524a\u6e1b\u3092\u5b9f\u73fe\u3057\u751f\u7523\u6027\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>CX\u5411\u4e0a\u306b\u6b20\u304b\u305b\u306a\u3044\u554f\u3044\u5408\u308f\u305b\u3057\u3084\u3059\u3044\u74b0\u5883<\/h3>\n\n\n\n<p>CX\u5411\u4e0a\u306f\u4f01\u696d\u306e\u7d4c\u55b6\u8ab2\u984c\u3068\u3057\u3066\u91cd\u8996\u3055\u308c\u3066\u304a\u308a\u3001\u9867\u5ba2\u63a5\u70b9\u3092\u6301\u3064\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u4f01\u696d\u306eCX\u5411\u4e0a\u3092\u62c5\u3046\u91cd\u8981\u306a\u5f79\u5272\u3068\u3057\u3066\u898b\u76f4\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u304c\u91cd\u8996\u3059\u3079\u304dCX\u5411\u4e0a\u306f\u5bfe\u5fdc\u4e2d\u3060\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u300c\u304a\u5ba2\u3055\u307e\u7a93\u53e3\u3078\u306e\u554f\u3044\u5408\u308f\u305b\u306e\u969b\u306b\u4e0d\u6e80\u306b\u601d\u3063\u305f\u3053\u3068\u300d\u3092\u805e\u3044\u305f\u8abf\u67fb\u7d50\u679c\u3067\u306f\u3001\u300c\u62c5\u5f53\u8005\u306b\u3064\u306a\u304c\u3089\u306a\u3044\u30fb\u5f85\u305f\u3055\u308c\u308b\u300d\uff0840.9%\uff09\u3001\u300c\u554f\u3044\u5408\u308f\u305b\u65b9\u6cd5\u30fb\u554f\u3044\u5408\u308f\u305b\u5148\u304c\u308f\u304b\u308a\u306b\u304f\u3044\u300d\uff0831.8%\uff09\u304c\u4e0a\u4f4d\u3092\u5360\u3081\u3066\u304a\u308a\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u524d\u6bb5\u968e\u3067CX\u3092\u640d\u306d\u3066\u3044\u308b\u30b1\u30fc\u30b9\u3082\u5c11\u306a\u304f\u306a\u3044\u3053\u3068\u304c\u4f3a\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1393\" height=\"784\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-05-21-235645.png\" alt=\"\" class=\"wp-image-22616\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-05-21-235645.png 1393w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-05-21-235645-800x450.png 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-05-21-235645-768x432.png 768w\" sizes=\"(max-width: 1393px) 100vw, 1393px\" \/><\/figure>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u5f85\u305f\u305a\u306b\u3064\u306a\u304c\u308b\u30c1\u30e3\u30c3\u30c8\u3078\u306e\u8a98\u5c0e\u3084\u3001\u969c\u5bb3\u767a\u751f\u306a\u3069\u6025\u5897\u3059\u308b\u554f\u3044\u5408\u308f\u305b\u3078\u306e\u67d4\u8edf\u306a\u6848\u5185\u3001\u7dca\u6025\u5ea6\u306b\u5fdc\u3058\u305f\u96fb\u8a71\u3084\u30c1\u30e3\u30c3\u30c8\u3001FAQ\u3078\u306e\u9069\u5207\u306a\u632f\u308a\u5206\u3051\u306b\u3088\u3063\u3066\u3001\u554f\u3044\u5408\u308f\u305b\u3092\u3059\u308b\u8ca0\u62c5\u3092\u8efd\u6e1b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u524d\u6bb5\u968e\u3067\u306eCX\u5411\u4e0a\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p id=\"03-vivr\"><br><\/p>\n\n\n\n<h2>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u4e3b\u306b\u4ee5\u4e0b\u306e\u4e09\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30fb\u6a5f\u4f1a\u640d\u5931\u306e\u9632\u6b62<\/p>\n\n\n\n<p>\u30fb\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u8efd\u6e1b\u3068\u696d\u52d9\u52b9\u7387\u5316<\/p>\n\n\n\n<p>\u30fb\u9867\u5ba2\u306e\u5229\u4fbf\u6027\u30fb\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u6a5f\u4f1a\u640d\u5931\u306e\u9632\u6b62<\/h3>\n\n\n\n<p>\u96fb\u8a71\u4ee5\u5916\u306b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084FAQ\u306a\u3069\u8907\u6570\u306e\u7a93\u53e3\u3092\u7528\u610f\u3057\u3066\u3044\u3066\u3082\u3001\u3059\u3050\u306b\u89e3\u6c7a\u3067\u304d\u306a\u3044\u5834\u5408\u3084\u6700\u9069\u306a\u7a93\u53e3\u304c\u308f\u304b\u308a\u306b\u304f\u3044\u5834\u5408\u306a\u3069\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u304c\u96fb\u8a71\u306b\u96c6\u4e2d\u3057\u547c\u91cf\u304c\u6e1b\u3089\u305a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3064\u306a\u304c\u308b\u524d\u306b\u96fb\u8a71\u304c\u5207\u65ad\u3055\u308c\u308b\u653e\u68c4\u547c\u304c\u767a\u751f\u3057\u3001\u4f01\u696d\u306b\u3068\u3063\u3066\u306f\u6a5f\u4f1a\u640d\u5931\u306b\u306a\u308a\u304b\u306d\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u5185\u5bb9\u306b\u5fdc\u3058\u3066\u9069\u5207\u306a\u7a93\u53e3\u3078\u8a98\u5c0e\u3067\u304d\u308b\u305f\u3081\u3001\u9867\u5ba2\u306f\u8ab2\u984c\u3092\u81ea\u5206\u3067\u89e3\u6c7a\u3067\u304d\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5bfe\u5fdc\u3092\u5f85\u3064\u5fc5\u8981\u304c\u3042\u308a\u307e\u305b\u3093\u3002\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u3092\u5275\u51fa\u3057\u3001\u6a5f\u4f1a\u640d\u5931\u3092\u9632\u3050\u3053\u3068\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u8efd\u6e1b\u3068\u696d\u52d9\u52b9\u7387\u5316<\/h3>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u6d3b\u7528\u3057\u81ea\u5df1\u89e3\u6c7a\u7387\u304c\u5411\u4e0a\u3059\u308b\u3053\u3068\u3067\u5165\u96fb\u6570\u304c\u524a\u6e1b\u3055\u308c\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u96fb\u8a71\u5bfe\u5fdc\u306e\u8ca0\u62c5\u8efd\u6e1b\u3092\u56f3\u308c\u307e\u3059\u3002\u9069\u5207\u306a\u7a93\u53e3\u306b\u8a98\u5c0e\u3059\u308b\u3053\u3068\u3067\u3001\u7a93\u53e3\u9055\u3044\u306b\u3088\u308b\u53d6\u308a\u6b21\u304e\u306a\u3069\u306e\u5bfe\u5fdc\u3084\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306e\u5fc5\u8981\u304c\u306a\u304f\u306a\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u5de5\u6570\u306e\u524a\u6e1b\u3084\u7cbe\u795e\u7684\u306a\u8ca0\u8377\u306e\u8efd\u6e1b\u306b\u3082\u52b9\u679c\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u81ea\u5df1\u89e3\u6c7a\u7387\u306e\u5411\u4e0a\u306b\u3088\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u8907\u96d1\u306a\u554f\u3044\u5408\u308f\u305b\u3078\u306e\u5bfe\u5fdc\u3084\u3001\u91cd\u8981\u306a\u696d\u52d9\u306b\u6ce8\u529b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u696d\u52d9\u30ea\u30bd\u30fc\u30b9\u306e\u6700\u9069\u5316\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3>\u9867\u5ba2\u306e\u5229\u4fbf\u6027\u30fb\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/h3>\n\n\n\n<p>\u554f\u3044\u5408\u308f\u305b\u7a93\u53e3\u304cWeb\u30b5\u30a4\u30c8\u306e\u5965\u306e\u968e\u5c64\u306b\u96a0\u3055\u308c\u3066\u3044\u305f\u308a\u3001\u8907\u6570\u306e\u7a93\u53e3\u304c\u3042\u3063\u3066\u3082\u9069\u5207\u306a\u7a93\u53e3\u304c\u308f\u304b\u3089\u305a\u305f\u3089\u3044\u307e\u308f\u3057\u306b\u3055\u308c\u305f\u308a\u3001\u3068\u3044\u3063\u305f\u8ab2\u984c\u306e\u89e3\u6c7a\u306b\u3082\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306f\u6709\u52b9\u3067\u3059\u3002\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3067\u8907\u96d1\u306a\u554f\u3044\u5408\u308f\u305b\u7a93\u53e3\u3078\u306e\u5c0e\u7dda\u3092\u4e00\u5143\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306f\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306b\u5fdc\u3058\u3066\u6700\u9069\u306a\u7a93\u53e3\u306b\u305f\u3069\u308a\u3064\u304f\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u9069\u5207\u306a\u554f\u3044\u5408\u308f\u305b\u7a93\u53e3\u306b\u8a98\u5c0e\u3055\u308c\u308b\u3053\u3068\u3067\u3001\u89e3\u6c7a\u307e\u3067\u306e\u30b9\u30d4\u30fc\u30c9\u304c\u901f\u307e\u308a\u3001\u9867\u5ba2\u306e\u5229\u4fbf\u6027\u30fb\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3092\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306f\u3001\u5f93\u6765\u306e\u97f3\u58f0IVR\u306e\u3088\u3046\u306b\u9577\u3044\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u3067\u4e00\u65b9\u7684\u306b\u5f85\u305f\u3055\u308c\u308b\u3053\u3068\u304c\u306a\u304f\u3001\u6642\u9593\u3084\u5834\u6240\u3092\u554f\u308f\u305a\u5fc5\u8981\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u3001\u81ea\u5206\u306e\u30da\u30fc\u30b9\u3067\u30e1\u30cb\u30e5\u30fc\u3092\u64cd\u4f5c\u3067\u304d\u308b\u305f\u3081\u3001\u9867\u5ba2\u306e\u30b9\u30c8\u30ec\u30b9\u306e\u4f4e\u6e1b\u306b\u3082\u52b9\u679c\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1118\" height=\"712\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/Lab_img_01-8.jpg\" alt=\"\" class=\"wp-image-22617\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/Lab_img_01-8.jpg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/Lab_img_01-8-800x509.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/Lab_img_01-8-768x489.jpg 768w\" sizes=\"(max-width: 1118px) 100vw, 1118px\" \/><\/figure>\n\n\n\n<p id=\"04-vivr\"><br><\/p>\n\n\n\n<h2>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u5c0e\u5165\u3059\u308b\u30c7\u30e1\u30ea\u30c3\u30c8<\/h2>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306b\u306f\u696d\u52d9\u52b9\u7387\u5316\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3068\u3044\u3063\u305f\u591a\u304f\u306e\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u4e00\u65b9\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u30c7\u30e1\u30ea\u30c3\u30c8\u3082\u5b58\u5728\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30fb\u56de\u7b54\u307e\u3067\u306e\u6240\u8981\u6642\u9593\u304c\u9577\u3044<\/p>\n\n\n\n<p>\u30fb\u9867\u5ba2\u304c\u64cd\u4f5c\u3059\u308b\u624b\u9593\u304c\u5897\u3048\u308b<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u56de\u7b54\u307e\u3067\u306e\u6240\u8981\u6642\u9593\u304c\u9577\u3044<\/h3>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u96fb\u8a71\u3092\u304b\u3051\u3066\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u306b\u5f93\u3063\u3066\u5165\u529b\u3057\u3001SMS\u3067\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306eURL\u3092\u53d7\u3051\u53d6\u308a\u3001URL\u3092\u958b\u3044\u3066\u8868\u793a\u3055\u308c\u305fWeb\u30b5\u30a4\u30c8\u306e\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u30e1\u30cb\u30e5\u30fc\u3092\u9078\u629e\u3057\u3001\u9069\u5207\u306a\u56de\u7b54\u3078\u305f\u3069\u308a\u7740\u304f\u3001\u3068\u3044\u3046\u6d41\u308c\u304c\u4e00\u822c\u7684\u3067\u3059\u304c\u3001\u56de\u7b54\u307e\u3067\u306e\u6642\u9593\u304c\u9577\u304b\u3063\u305f\u308a\u3001\u96fb\u8a71\u304b\u3089\u30c6\u30ad\u30b9\u30c8\u3078\u8a98\u5c0e\u3055\u308c\u308b\u3053\u3068\u3078\u306e\u4e0d\u6e80\u3092\u611f\u3058\u308b\u9867\u5ba2\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<p>\u5bfe\u7b56\u3068\u3057\u3066\u3001\u96fb\u8a71\u3092\u304b\u3051\u308b\u524d\u306b\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306b\u305f\u3069\u308a\u7740\u304f\u3088\u3046\u306a\u554f\u3044\u5408\u308f\u305b\u5c0e\u7dda\u3092\u4f5c\u308b\u3053\u3068\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002Web\u30b5\u30a4\u30c8\u4e0a\u3067\u3001\u300c\u96fb\u8a71\u306f\u3053\u3061\u3089\u300d\u306e\u8868\u793a\u3092\u306a\u304f\u3057\u3001\u300c\u304a\u554f\u5408\u305b\u3053\u3061\u3089\u300d\u306e\u30dc\u30bf\u30f3\u3092\u8a2d\u7f6e\u3002\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u304c\u7acb\u3061\u4e0a\u304c\u308b\u30a4\u30e1\u30fc\u30b8\u3067\u3059\u3002\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u8a2d\u8a08\u3059\u308b\u969b\u306b\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u304c\u591a\u3044\u5185\u5bb9\u304b\u3089\u9806\u756a\u306b\u8868\u793a\u3059\u308b\u306a\u3069\u3001\u9867\u5ba2\u304c\u8ff7\u308f\u306a\u3044\u5de5\u592b\u3092\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u9867\u5ba2\u304c\u64cd\u4f5c\u3059\u308b\u624b\u9593\u304c\u5897\u3048\u308b<\/h3>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306f\u753b\u9762\u4e0a\u306e\u30e1\u30cb\u30e5\u30fc\u3092\u9867\u5ba2\u304c\u9078\u629e\u3057\u3001\u305d\u306e\u5185\u5bb9\u306b\u5fdc\u3058\u3066\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084FAQ\u306a\u3069\u3078\u8a98\u5c0e\u3059\u308b\u305f\u3081\u3001\u96fb\u8a71\u3084\u97f3\u58f0IVR\u3068\u6bd4\u3079\u3066\u9867\u5ba2\u304c\u64cd\u4f5c\u3059\u308b\u624b\u9593\u304c\u591a\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u64cd\u4f5c\u304c\u624b\u9593\u3060\u3068\u611f\u3058\u306a\u3044\u305f\u3081\u306b\u306f\u3001\u7c21\u5358\u306b\u308f\u304b\u308a\u3084\u3059\u304f\u64cd\u4f5c\u3067\u304d\u308b\u30e1\u30cb\u30e5\u30fc\u8868\u793a\u3084\u64cd\u4f5c\u65b9\u6cd5\u306e\u89e3\u8aac\u3001\u8996\u899a\u7684\u306b\u4f1d\u308f\u308a\u3084\u3059\u3044\u30c7\u30b6\u30a4\u30f3\u8a2d\u8a08\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002\u9867\u5ba2\u306e\u4f7f\u3044\u3084\u3059\u3055\u3092\u8003\u3048\u305f\u8a2d\u8a08\u3092\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u624b\u9593\u3092\u8efd\u6e1b\u3057\u64cd\u4f5c\u30df\u30b9\u3084\u9014\u4e2d\u96e2\u8131\u3092\u6e1b\u3089\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p id=\"05-vivr\"><br><\/p>\n\n\n\n<h2>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u6d3b\u7528\u4e8b\u4f8b<\/h2>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u52b9\u679c\u7684\u306b\u6d3b\u7528\u3057\u3066\u3044\u308b\u4e8b\u4f8b\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u660e\u6cbb\u5b89\u7530\u751f\u547d\u4fdd\u967a\u76f8\u4e92\u4f1a\u793e\uff5c\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3067\u6700\u9069\u306a\u7a93\u53e3\u3078\u3001\u547c\u91cf\u524a\u6e1b\u30fb\u5fdc\u5bfe\u6642\u9593\u77ed\u7e2e<\/h3>\n\n\n\n<p>\u660e\u6cbb\u5b89\u7530\u751f\u547d\u4fdd\u967a\u76f8\u4e92\u4f1a\u793e\u3067\u306f\u3001\u97f3\u58f0\u306eIVR\u3092\u5c0e\u5165\u3057\u3066\u3044\u307e\u3057\u305f\u304c\u3001<strong>\u97f3\u58f0\u6848\u5185\u3092\u805e\u304b\u305a\u306b\u30d7\u30c3\u30b7\u30e5\u30dc\u30bf\u30f3\u3092\u62bc\u3059\u4eba\u3084\u3001\u81ea\u5206\u306e\u7528\u4ef6\u304c\u3069\u306eIVR\u306b\u8a72\u5f53\u3059\u308b\u304b\u304c\u308f\u304b\u3089\u305a\u306b\u300c\u305d\u306e\u4ed6\u300d\u3092\u9078\u629e\u3059\u308b\u4eba\u3082\u304a\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u3046\u307e\u304f\u914d\u7f6e\u3067\u304d\u306a\u3044\u3053\u3068\u3084\u3001\u304a\u5ba2\u3055\u307e\u306e\u7528\u4ef6\u3092\u4e8b\u524d\u306b\u628a\u63e1\u3067\u304d\u306a\u3044\u8ab2\u984c<\/strong>\u3092\u62b1\u3048\u3066\u3044\u307e\u3057\u305f\u3002\u307e\u305f\u3001<strong>\u30b3\u30fc\u30eb\u30ea\u30fc\u30ba\u30f3\uff08\u554f\u3044\u5408\u308f\u305b\u7528\u4ef6\uff09\u9055\u3044\u306e\u5165\u96fb\u306b\u3088\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u304b\u3051\u76f4\u3057\u4f9d\u983c\u3084\u8ee2\u9001\u4f5c\u696d\u306a\u3069\u304c\u983b\u51fa<\/strong>\u3057\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>FAQ\u3084\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u3001\u304a\u624b\u7d9a\u304d\u30d5\u30a9\u30fc\u30e0\u306a\u3069\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u306e\u62e1\u5145\u30fb\u6539\u5584\u3092\u884c\u3046\u4e00\u65b9\u30012023\u5e7410\u6708\u3088\u308a\u300cVisual IVR\uff08\u30d3\u30b8\u30e5\u30a2\u30ebIVR\uff09\u300d\u3092\u5c0e\u5165\u3057\u3001\u304a\u5ba2\u3055\u307e\u304c\u300c\u3084\u308a\u305f\u3044\u3053\u3068\u30fb\u56f0\u308a\u3054\u3068\u300d\u3092\u9078\u629e\u3057\u3001\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306b\u5fdc\u3058\u3066\u6700\u9069\u306a\u7a93\u53e3\u306b\u305f\u3069\u308a\u7740\u3051\u308b\u5c0e\u7dda\u8a2d\u8a08\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002<br>\u3053\u308c\u306b\u3088\u308a\u3001<strong>\u300c\u30b3\u30fc\u30eb\u30ea\u30fc\u30ba\u30f3\u9055\u3044\u306e\u5165\u96fb\u304c\u6e1b\u5c11\u3057\u3001\u547c\u91cf\u524a\u6e1b\u30fb\u8ee2\u9001\u6570\u524a\u6e1b\u306b\u3064\u306a\u304c\u3063\u305f\u300d\u300c\u5fdc\u5bfe\u524d\u306b\u30b3\u30fc\u30eb\u30ea\u30fc\u30ba\u30f3\u3092\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u4e00\u901a\u8a71\u3042\u305f\u308a\u7d0435\u79d2\u306e\u5fdc\u5bfe\u6642\u9593\u306e\u77ed\u7e2e\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u8377\u8efd\u6e1b\u3092\u5b9f\u73fe\u300d\u300cFAQ\u3084\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u306a\u3069\u30c7\u30b8\u30bf\u30eb\u30c1\u30e3\u30cd\u30eb\u306e\u5229\u7528\u5897\u52a0\u306b\u8ca2\u732e\u300d<\/strong>\u3068\u3044\u3063\u305f\u52b9\u679c\u304c\u51fa\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"478\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/meijiyasuda_fig1-1-1024x478-1.png\" alt=\"\" class=\"wp-image-22618\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/meijiyasuda_fig1-1-1024x478-1.png 1024w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/meijiyasuda_fig1-1-1024x478-1-800x373.png 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/meijiyasuda_fig1-1-1024x478-1-768x359.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Visual IVR\u5c0e\u7dda\u306e\u30a4\u30e1\u30fc\u30b8\u3002\u304a\u5ba2\u3055\u307e\u81ea\u3089\u300c\u3084\u308a\u305f\u3044\u3053\u3068\u30fb\u56f0\u308a\u3054\u3068\u300d\u304b\u3089\u9078\u629e\u80a2\u3057\u3066\u3044\u304f\u3068\u3001\u6700\u9069\u306a\u89e3\u6c7a\u65b9\u6cd5\u306b\u305f\u3069\u308a\u7740\u3051\u308b\u3002\u5c02\u9580\u7528\u8a9e\u306e\u96e3\u3057\u3044\u4fdd\u967a\u6848\u5185\u3092\u3001\u30d3\u30b8\u30e5\u30a2\u30eb\u30e1\u30cb\u30e5\u30fc\u3067\u308f\u304b\u308a\u3084\u3059\u304f\u5c0e\u7dda\u8a2d\u8a08\u3092\u884c\u3063\u3066\u3044\u308b\u3002<\/figcaption><\/figure>\n\n\n<div class='related-post-container'><div class='related-post-heading'>\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u95a2\u9023\u8a18\u4e8b<\/div><a href='https:\/\/mobilus.co.jp\/lab\/client-case\/meijiyasudalifeinsurance\/' class='related-post-link'><div class='post-image'><img width=\"800\" height=\"385\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/08\/word-image-19597-1-1-800x385.jpeg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" decoding=\"async\" loading=\"lazy\" style=\"width: 180px; height: auto;\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/08\/word-image-19597-1-1-800x385.jpeg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/08\/word-image-19597-1-1-768x370.jpeg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/08\/word-image-19597-1-1.jpeg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/08\/word-image-19597-1-1-733x353.jpeg 733w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/08\/word-image-19597-1-1-544x262.jpeg 544w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>\u660e\u6cbb\u5b89\u7530\u751f\u547d\u4fdd\u967a\u76f8\u4e92\u4f1a\u793e\uff5c\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3067\u6700\u9069\u306a\u7a93\u53e3\u3078\u3001\u547c\u91cf\u524a\u6e1b\u30fb\u5fdc\u5bfe\u6642\u9593\u77ed\u7e2e<\/div><\/a><\/div>\n\n\n\n<h3>SOMPO\u3072\u307e\u308f\u308a\u751f\u547d\uff5cVisual IVR\u5c0e\u5165\u3067\u300c\u304a\u5ba2\u3055\u307e\u306b\u3068\u3063\u3066\u672c\u5f53\u306b\u4f7f\u3044\u3084\u3059\u3044\u554f\u3044\u5408\u308f\u305b\u5c0e\u7dda\u300d\u306e\u69cb\u7bc9\u3092\u76ee\u6307\u3059<\/h3>\n\n\n\n<p>SOMPO\u3072\u307e\u308f\u308a\u751f\u547d\u4fdd\u967a\u682a\u5f0f\u4f1a\u793e\u306f\u3001\u8a2d\u7acb40\u5468\u5e74\u3092\u8fce\u3048\u308b\u751f\u547d\u4fdd\u967a\u4f1a\u793e\u3067\u4fdd\u6709\u5951\u7d04\u4ef6\u6570\u306f400\u4e07\u4ef6\u3092\u8d85\u3048\u307e\u3059\uff082022\u5e744\u6708\u6642\u70b9\uff09\u3002\u30c6\u30ec\u30ef\u30fc\u30af\u306b\u3088\u308b\u50cd\u304d\u65b9\u306e\u5909\u5316\u306a\u3069\u304b\u3089\u4e8b\u52d9\u4f53\u5236\u306e\u898b\u76f4\u3057\u304c\u5fc5\u8981\u3068\u306a\u308a\u3001<strong>\u300c\u3044\u304b\u306b\u7d19\u3092\u306a\u304f\u3059\u304b\u300d<\/strong>\u304c\u691c\u8a0e\u30dd\u30a4\u30f3\u30c8\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u4fdd\u967a\u4f1a\u793e\u3067\u306f\u3055\u307e\u3056\u307e\u306a\u624b\u7d9a\u304d\u304c\u767a\u751f\u3057\u3001\u624b\u7d9a\u304d\u306f\u66f8\u985e\u306e\u307b\u304b\u30de\u30a4\u30da\u30fc\u30b8\u3067\u3082\u884c\u3048\u307e\u3059\u304c\u3001\u66f8\u985e\u3092\u8acb\u6c42\u3059\u308b\u65b9\u304c\u591a\u3044\u72b6\u6cc1\u3067\u3057\u305f\u3002\u305d\u306e\u305f\u3081<strong>\u300c\u304a\u5ba2\u3055\u307e\u304c\u30de\u30a4\u30da\u30fc\u30b8\u304b\u3089\u624b\u7d9a\u304d\u3092\u3057\u3084\u3059\u304f\u306a\u308b\u3088\u3046\u306a\u3001Web\u3067\u306e\u554f\u3044\u5408\u308f\u305b\u6848\u5185\u3092\u4f5c\u308b\u306b\u306f\u3069\u3046\u3059\u308c\u3070\u3088\u3044\u304b\u300d\u304c\u8ab2\u984c<\/strong>\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u5951\u7d04\u8005\u306b\u3068\u3063\u3066\u5206\u304b\u308a\u3084\u3059\u3044\u554f\u3044\u5408\u308f\u305b\u5c0e\u7dda\u306e\u69cb\u7bc9\u3092\u76ee\u7684\u306b\u300cVisual IVR\u300d\uff08\u30d3\u30b8\u30e5\u30a2\u30ebIVR\uff09\u3092\u5c0e\u5165\u3057\u3001\u5951\u7d04\u8005\u3078\u306e\u554f\u3044\u5408\u308f\u305b\u6848\u5185\u306b\u6d3b\u7528\u3057\u3066\u3044\u307e\u3059\u3002<strong>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u7d4c\u7531\u3067\u306e\u554f\u3044\u5408\u308f\u305b<\/strong>\u306f\u3001\u300c\u96fb\u8a71\u3067\u306e\u304a\u624b\u7d9a\u304d\u300d\u30dc\u30bf\u30f3\u3092\u9078\u629e\u3059\u308b\u65b9\u306f18\uff05\u3001\u300c\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3067\u306e\u304a\u624b\u7d9a\u304d\u300d\u3092\u9078\u629e\u3055\u308c\u308b\u65b9\u306f45\uff05\u3068\u3001<strong>\u300c\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3067\u306e\u304a\u624b\u7d9a\u304d\u300d\u3092\u9078\u629e\u3055\u308c\u308b\u65b9\u304c\u5727\u5012\u7684\u306b\u591a\u304f\u3001\u5165\u96fb\u6570\u524a\u6e1b\u3078\u3082\u8ca2\u732e<\/strong>\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"424\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/sompohimawari-zu-1600x662-1-1024x424-1.png\" alt=\"\" class=\"wp-image-22619\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/sompohimawari-zu-1600x662-1-1024x424-1.png 1024w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/sompohimawari-zu-1600x662-1-1024x424-1-800x331.png 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/sompohimawari-zu-1600x662-1-1024x424-1-768x318.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">SOMPO\u3072\u307e\u308f\u308a\u306e\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u5229\u7528\u30a4\u30e1\u30fc\u30b8<\/figcaption><\/figure>\n\n\n<div class='related-post-container'><div class='related-post-heading'>\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u95a2\u9023\u8a18\u4e8b<\/div><a href='https:\/\/mobilus.co.jp\/lab\/client-case\/sompohimawari-visualivr\/' class='related-post-link'><div class='post-image'><img width=\"800\" height=\"378\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2022\/05\/Himawari-entrance-800x378.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" decoding=\"async\" loading=\"lazy\" style=\"width: 180px; height: auto;\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2022\/05\/Himawari-entrance-800x378.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2022\/05\/Himawari-entrance-768x363.jpg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2022\/05\/Himawari-entrance.jpg 1138w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>\uff33\uff2f\uff2d\uff30\uff2f\u3072\u307e\u308f\u308a\u751f\u547d\uff5cVisual IVR\u5c0e\u5165\u3067\u300c\u304a\u5ba2\u3055\u307e\u306b\u3068\u3063\u3066\u672c\u5f53\u306b\u4f7f\u3044\u3084\u3059\u3044\u554f\u3044\u5408\u308f\u305b\u5c0e\u7dda\u300d\u306e\u69cb\u7bc9\u3092\u76ee\u6307\u3059\u3002<\/div><\/a><\/div>\n\n\n\n<p id=\"06-vivr\"><br><\/p>\n\n\n\n<h2>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u9078\u3073\u65b9<\/h2>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306f\u3001\u88fd\u54c1\u306b\u3088\u3063\u3066\u6a5f\u80fd\u3084\u7279\u5fb4\u304c\u7570\u306a\u308a\u307e\u3059\u3002\u6700\u5f8c\u306b\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u5c0e\u5165\u3059\u308b\u969b\u306e\u9078\u3073\u65b9\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u8a2d\u8a08\u3084\u7de8\u96c6\u3001\u516c\u958b\u4f5c\u696d\u306e\u3057\u3084\u3059\u3055<\/h3>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u52b9\u679c\u7684\u306b\u6d3b\u7528\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u9867\u5ba2\u304c\u4f7f\u3044\u3084\u3059\u3044\u753b\u9762\u8a2d\u8a08\u3084\u9069\u5207\u3067\u308f\u304b\u308a\u3084\u3059\u3044\u30e1\u30cb\u30e5\u30fc\u8868\u793a\u3092\u59cb\u3081\u3001\u72b6\u6cc1\u306b\u5fdc\u3058\u305f\u5185\u5bb9\u3092\u5909\u66f4\u3059\u308b\u306a\u3069\u81e8\u6a5f\u5fdc\u5909\u306a\u66f4\u65b0\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u5f93\u6765\u306eIVR\u306f\u3001\u5185\u5bb9\u306e\u4e00\u90e8\u3092\u5909\u66f4\u3059\u308b\u969b\u3082\u30d9\u30f3\u30c0\u30fc\u3078\u306e\u4f9d\u983c\u304c\u5fc5\u8981\u3067\u3059\u3050\u5909\u3048\u3089\u308c\u306a\u3044\u3068\u3044\u3063\u305f\u8ab2\u984c\u3082\u3042\u308a\u307e\u3057\u305f\u3002\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306f\u3001\u57fa\u672c\u7684\u306b\u306f\u5c0e\u5165\u4f01\u696d\u5185\u3067\u8a2d\u8a08\u304b\u3089\u7de8\u96c6\u307e\u3067\u884c\u3046\u3053\u3068\u304c\u591a\u3044\u88fd\u54c1\u3067\u3059\u3002\u9867\u5ba2\u76ee\u7dda\u306b\u7acb\u3063\u305f\u4f7f\u3044\u3084\u3059\u3044\u753b\u9762\u306e\u8a2d\u8a08\u3084\u7de8\u96c6\u304c\u7c21\u5358\u306b\u884c\u3048\u308b\u304b\u3001\u30da\u30fc\u30b8\u306e\u30c7\u30b6\u30a4\u30f3\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u304c\u3067\u304d\u308b\u304b\u3001\u516c\u958b\u307e\u3067\u306e\u753b\u9762\u78ba\u8a8d\u3084\u4fee\u6b63\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u884c\u3048\u308b\u304b\u3001\u3068\u3044\u3063\u305f\u70b9\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u5229\u7528\u65b9\u6cd5\u3067\u3082\u9867\u5ba2\u306b\u3068\u3063\u3066\u306e\u4f7f\u3044\u3084\u3059\u3055\u306b\u5dee\u304c\u751f\u307e\u308c\u307e\u3059\u3002\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u5229\u7528\u65b9\u6cd5\u306f\u4e3b\u306b\u4ee5\u4e0b\u306e\u4e8c\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u2460\u96fb\u8a71\u2192SMS\u3067URL\u3092\u9001\u4fe1\u307e\u305f\u306f\u30a2\u30d7\u30ea\u306e\u6848\u5185\u2192URL\u3092\u958b\u3044\u3066Web\u30b5\u30a4\u30c8\u3092\u8868\u793a\u307e\u305f\u306f\u30a2\u30d7\u30ea\u3092\u8d77\u52d5\u2192\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u304c\u8868\u793a\u3055\u308c\u308b<\/p>\n\n\n\n<p>\u2461Web\u30b5\u30a4\u30c8\u4e0a\u306e\u300c\u554f\u3044\u5408\u308f\u305b\u96fb\u8a71\u756a\u53f7\u300d\u3092\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u8d77\u52d5\u30dc\u30bf\u30f3\u306b\u5909\u66f4\u3057\u3001\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u304c\u8868\u793a\u3055\u308c\u308b<\/p>\n\n\n\n<p>\u96fb\u8a71\u3092\u304b\u3051\u305f\u306e\u306b\u30c6\u30ad\u30b9\u30c8\u3078\u8a98\u5c0e\u3055\u308c\u308b\u3053\u3068\u3092\u624b\u9593\u3068\u601d\u3046\u9867\u5ba2\u3082\u5c11\u306a\u304f\u306a\u3044\u305f\u3081\u3001Web\u30b5\u30a4\u30c8\u4e0a\u306b\u7c21\u5358\u306b\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u8d77\u52d5\u30dc\u30bf\u30f3\u3092\u8a2d\u7f6e\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u3082\u3001\u9867\u5ba2\u306b\u3068\u3063\u3066\u4f7f\u3044\u3084\u3059\u3044\u8a2d\u8a08\u3092\u884c\u3046\u4e0a\u3067\u8003\u616e\u3057\u305f\u3044\u70b9\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u65e2\u5b58\u306eWeb\u30da\u30fc\u30b8\u306e\u69cb\u6210\u3092\u5909\u3048\u308b\u3053\u3068\u306a\u304f\u3001\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u3084\u5c0f\u7a93\u5f62\u5f0f\u3067\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u8868\u793a\u3067\u304d\u308b\u88fd\u54c1\u3060\u3068\u3001Web\u62c5\u5f53\u90e8\u9580\u306a\u3069\u3068\u306e\u793e\u5185\u8abf\u6574\u3082\u4e0d\u8981\u3067\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u73fe\u5834\u3067\u8a2d\u8a08\u3084\u4fee\u6b63\u304c\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1191\" height=\"655\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-05-25-180454.png\" alt=\"\" class=\"wp-image-22621\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-05-25-180454.png 1191w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-05-25-180454-800x440.png 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-05-25-180454-768x422.png 768w\" sizes=\"(max-width: 1191px) 100vw, 1191px\" \/><figcaption class=\"wp-element-caption\">\u30e2\u30d3\u30eb\u30b9\u306e\u300cVisual IVR\u300d\u306e\u30b7\u30ca\u30ea\u30aa\u8a2d\u8a08\u753b\u9762\u306e\u30a4\u30e1\u30fc\u30b8\u3002\u308f\u304b\u308a\u3084\u3059\u3044\u753b\u9762\u3067\u76f4\u611f\u7684\u306a\u30b7\u30ca\u30ea\u30aa\u7de8\u96c6\u304c\u3067\u304d\u308b\u3002<\/figcaption><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u5916\u90e8\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a<\/h3>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306b\u5fdc\u3058\u3066\u3001FAQ\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u3001\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3001\u6709\u4eba\u96fb\u8a71\u3001CRM\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306a\u3069\u306e\u8a98\u5c0e\u5148\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u304c\u5fc5\u8981\u3067\u3059\u3002\u96fb\u8a71\u7a93\u53e3\u3078\u8a98\u5c0e\u3059\u308b\u969b\u306b\u3001CTI\u30b7\u30b9\u30c6\u30e0\uff08Computer Telephony Integration\uff1a\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u3068\u96fb\u8a71\u6a5f\u80fd\u3092\u7d71\u5408\u3059\u308b\u30b7\u30b9\u30c6\u30e0\uff09\u3068\u9023\u643a\u3057\u3001\u9867\u5ba2\u306e\u4f1a\u54e1\u60c5\u5831\u306a\u3069\u3092\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u9023\u643a\u3067\u304d\u308b\u3053\u3068\u3067\u3001\u7740\u4fe1\u5f8c\u306e\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u52b9\u7387\u5316\u3059\u308b\u6a5f\u80fd\u3092\u642d\u8f09\u3057\u305f\u88fd\u54c1\u3082\u3042\u308a\u307e\u3059\u3002\u3053\u306e\u3088\u3046\u306b\u3001\u5916\u90e8\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u306e\u3057\u3084\u3059\u3055\u3082\u3001\u5c0e\u5165\u88fd\u54c1\u3092\u9078\u3076\u969b\u306b\u6291\u3048\u3066\u304a\u304d\u305f\u3044\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u5206\u6790\u3084\u7d71\u8a08\u6a5f\u80fd\u306e\u6709\u7121\u3068\u30b5\u30dd\u30fc\u30c8\u4f53\u5236<\/h3>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u52b9\u679c\u7684\u306b\u6d3b\u7528\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u5c0e\u5165\u5f8c\u306e\u904b\u7528\u6539\u5584\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002\u30a2\u30af\u30bb\u30b9\u96c6\u8a08\u30fb\u6d41\u5165\u5143\u30a2\u30af\u30bb\u30b9\u30fb\u30e6\u30fc\u30b6\u30fc\u884c\u52d5\u5206\u6790\u306e\u7d71\u8a08\u6a5f\u80fd\u304c\u3042\u308b\u3068\u3001\u3069\u306e\u30b7\u30ca\u30ea\u30aa\u306b\u3044\u3064\u3069\u306e\u304f\u3089\u3044\u30a2\u30af\u30bb\u30b9\u304c\u3042\u3063\u305f\u304b\u3001\u3069\u306e\u30da\u30fc\u30b8\u304b\u3089\u30a2\u30af\u30bb\u30b9\u3055\u308c\u305f\u304b\u3001\u30e1\u30cb\u30e5\u30fc\u306e\u5206\u5c90\u4e0a\u3067\u3069\u306e\u30b7\u30ca\u30ea\u30aa\u3078\u3069\u306e\u304f\u3089\u3044\u30a2\u30af\u30bb\u30b9\u304c\u3042\u3063\u305f\u304b\u3001\u3068\u3044\u3063\u305f\u3053\u3068\u304c\u308f\u304b\u308a\u307e\u3059\u3002\u5229\u7528\u72b6\u6cc1\u306e\u5206\u6790\u306b\u57fa\u3065\u3044\u3066\u30b7\u30ca\u30ea\u30aa\u3092\u6539\u5584\u3059\u308b\u3053\u3068\u3067\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u52b9\u679c\u3092\u6700\u5927\u9650\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u6700\u521d\u306e\u8a2d\u8a08\u3082\u542b\u3081\u3001\u904b\u7528\u958b\u59cb\u5f8c\u3001\u5229\u7528\u72b6\u6cc1\u304b\u3089\u3069\u306e\u3088\u3046\u306b\u6539\u5584\u304c\u5fc5\u8981\u304b\u3092\u8003\u3048\u308b\u969b\u306b\u3001\u904b\u7528\u30b5\u30dd\u30fc\u30c8\u304c\u624b\u539a\u3044\u304b\u3069\u3046\u304b\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u306b\u3064\u3044\u3066\u3082\u78ba\u8a8d\u3059\u308b\u3068\u826f\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1308\" height=\"249\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-05-22-023416.png\" alt=\"\" class=\"wp-image-22622\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-05-22-023416.png 1308w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-05-22-023416-800x152.png 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8-2025-05-22-023416-768x146.png 768w\" sizes=\"(max-width: 1308px) 100vw, 1308px\" \/><figcaption class=\"wp-element-caption\">\u30e2\u30d3\u30eb\u30b9\u306e\u300cVisual IVR\u300d\u306e\u7d71\u8a08\u6a5f\u80fd\u753b\u9762\u306e\u30a4\u30e1\u30fc\u30b8\u3002\u5de6\u304b\u3089\u3001\u30a2\u30af\u30bb\u30b9\u96c6\u8a08\u30fb\u30e6\u30fc\u30b6\u30fc\u884c\u52d5\u5206\u6790\u30fb\u6d41\u5165\u5143\u30a2\u30af\u30bb\u30b9<\/figcaption><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-\u30e2\u30d3\u30eb\u30b9\u682a\u5f0f\u4f1a\u793e wp-block-embed-\u30e2\u30d3\u30eb\u30b9\u682a\u5f0f\u4f1a\u793e\">\n    <a href=\"https:\/\/mobilus.co.jp\/service\/v-ivr\" class=\"mobilus-service-card\" target=\"_blank\" style=\"text-decoration:none;\" rel=\"noopener noreferrer\">\n      <div class=\"service-card-content\">\n        <div class=\"service-logo-left\">\n          <div class=\"info__content_image_wrap\">\n            <img decoding=\"async\" src=\"https:\/\/mobilus.co.jp\/wp-content\/themes\/mobilus2024\/img\/case\/detail\/profile_item_service_item_image_v-ivr.svg\" alt=\"\" class=\"info__content_image\">\n          <\/div>\n        <\/div>\n        <div class=\"service-text-block\">\n          <div class=\"service-title\">Visual IVR\uff5c\u554f\u3044\u5408\u308f\u305b\u3092\u3001\u6700\u9069\u306a\u30b5\u30dd\u30fc\u30c8\u30c1\u30e3\u30cd\u30eb\u306b\u8a98\u5c0e<\/div>\n          <div class=\"service-description\">Visual IVR\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u5c0e\u7dda\u306e\u5165\u53e3\u306b\u30dc\u30bf\u30f3\u304bQR\u30b3\u30fc\u30c9\u3092\u914d\u7f6e\u3059\u308b\u3060\u3051\u3067\u3001\u96fb\u8a71\u306b\u96c6\u4e2d\u3057\u304c\u3061\u306a\u554f\u3044\u5408\u308f\u305b\u3092\u3001FAQ\u3084\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306a\u3069\u306e\u9069\u5207\u306a\u5bfe\u5fdc\u7a93\u53e3\u306b\u8a98\u5c0e\u3067\u304d\u307e\u3059\u3002<\/div>\n          <div class=\"service-logo\">\n            <div class=\"brand-left\">\n              <img decoding=\"async\" src=\"https:\/\/mobilus.co.jp\/wp-content\/uploads\/2021\/02\/cropped-fabicon-32x32.png\" alt=\"\u30e2\u30d3\u30eb\u30b9\u682a\u5f0f\u4f1a\u793e\">\n              <span class=\"service-brand-name\">\u30e2\u30d3\u30eb\u30b9\u682a\u5f0f\u4f1a\u793e<\/span>\n            <\/div>\n          <\/div>\n        <\/div>\n        <div class=\"service-decoration\"><\/div>\n      <\/div>\n    <\/a><\/figure>\n\n\n\n<h2>\u307e\u3068\u3081<\/h2>\n\n\n\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u4eba\u6750\u4e0d\u8db3\u3084CX\u306e\u91cd\u8981\u6027\u306e\u9ad8\u307e\u308a\u3092\u80cc\u666f\u306b\u3001\u696d\u52d9\u52b9\u7387\u5316\u306e\u4fc3\u9032\u3084CX\u5411\u4e0a\u3092\u5b9f\u73fe\u3059\u308b\u624b\u6bb5\u306e\u4e00\u3064\u3068\u3057\u3066\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u6d3b\u7528\u304c\u6ce8\u76ee\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306f\u3001\u9069\u5207\u306a\u7a93\u53e3\u3078\u306e\u8a98\u5c0e\u3067\u81ea\u5df1\u89e3\u6c7a\u7387\u3092\u4fc3\u9032\u3059\u308b\u3053\u3068\u3067\u547c\u91cf\u524a\u6e1b\u3084\u696d\u52d9\u52b9\u7387\u5316\u3001CX\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u52b9\u679c\u7684\u3067\u3059\u3002\u4e00\u65b9\u3001\u56de\u7b54\u307e\u3067\u306e\u6240\u8981\u6642\u9593\u306e\u9577\u3055\u3084\u9867\u5ba2\u306e\u64cd\u4f5c\u3059\u308b\u624b\u9593\u3068\u3044\u3063\u305f\u30c7\u30e1\u30ea\u30c3\u30c8\u3082\u3042\u308b\u305f\u3081\u3001\u9069\u5207\u306a\u8a2d\u8a08\u3084\u904b\u7528\u6539\u5584\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u5f53\u8a18\u4e8b\u3067\u306f\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u6982\u8981\u304b\u3089\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3001\u6d3b\u7528\u4e8b\u4f8b\u3084\u5c0e\u5165\u6642\u306e\u30dd\u30a4\u30f3\u30c8\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u7d39\u4ecb\u3057\u307e\u3057\u305f\u3002\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u5c0e\u5165\u3059\u308b\u969b\u306e\u53c2\u8003\u306b\u3057\u3066\u3044\u305f\u3060\u3051\u307e\u3057\u305f\u3089\u5e78\u3044\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5f53\u8a18\u4e8b\u3092\u57f7\u7b46\u3059\u308b\u30e2\u30d3\u30eb\u30b9\u3067\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\uff08\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\uff09\u306e\u9867\u5ba2\u4f53\u9a13\uff08CX\uff09\u5411\u4e0a\u3092\u901a\u3058\u3066\u4f01\u696d\u306e\u7af6\u4e89\u529b\u3092\u9ad8\u3081\u3001\u53ce\u76ca\u3092\u6700\u5927\u5316\u3059\u308b\u305f\u3081\u306e\u7dcf\u5408\u7684\u306a\u652f\u63f4\u3092\u63d0\u4f9b\u3057\u3066\u304a\u308a\u307e\u3059\u3002AI\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3084AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u81ea\u5df1\u89e3\u6c7a\u3092\u4fc3\u3059\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306a\u3069\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306b\u3064\u306a\u304c\u308b\u5e45\u5e83\u3044\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u958b\u767a\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u305c\u3072\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h2>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u300cVisual IVR\u300d<\/h2>\n\n\n\n<p>\u30e2\u30d3\u30eb\u30b9\u306e\u3001Visual IVR\uff08\u30d3\u30b8\u30e5\u30a2\u30ebIVR\uff09\u306f\u3001\u96fb\u8a71\u3001Web\u30c1\u30e3\u30c3\u30c8\u3001LINE\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\uff08\u96fb\u8a71\u81ea\u52d5\u5fdc\u7b54\uff09\u306a\u3069\u3001\u8907\u6570\u3042\u308b\u554f\u3044\u5408\u308f\u305b\u30c1\u30e3\u30cd\u30eb\u3092\u4e00\u89a7\u3067\u8868\u793a\u3001\u304a\u5ba2\u3055\u307e\u306e\u76ee\u7684\u3084\u53d7\u96fb\u72b6\u6cc1\u306b\u5fdc\u3058\u3066\u6700\u9069\u306a\u7a93\u53e3\u3078\u8a98\u5c0e\u3067\u304d\u308b\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4e0b\u8a18\u3088\u308a\u3001\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3044\u305f\u3060\u3051\u307e\u3059\u3002\u305c\u3072\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-mobilus-cx-branding-tech-lab-\u30e2\u30d3\u30eb\u30b9-cx\u30d6\u30e9\u30f3\u30c7\u30a3\u30f3\u30b0\u30c6\u30c3\u30af\u30e9\u30dc-\u3059\u3079\u3066\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u3001\u4e00\u6b69\u5148\u884c\u304fcx\u3092\u3002 wp-block-embed-mobilus-cx-branding-tech-lab-\u30e2\u30d3\u30eb\u30b9-cx\u30d6\u30e9\u30f3\u30c7\u30a3\u30f3\u30b0\u30c6\u30c3\u30af\u30e9\u30dc-\u3059\u3079\u3066\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u3001\u4e00\u6b69\u5148\u884c\u304fcx\u3092\u3002\"><div class=\"wp-block-embed__wrapper\">\n<a href=\"https:\/\/mobilus.co.jp\/lab\/report\/visual-ivr\/\">https:\/\/mobilus.co.jp\/lab\/report\/visual-ivr\/<\/a>\n<\/div><\/figure>\n\n\n\n<h2>\u9867\u5ba2\u4f53\u9a13\u3092\u6700\u5927\u5316\u3059\u308bCX\u6226\u7565\u652f\u63f4\u3000CX 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rel=\"noopener noreferrer\">\n      <div class=\"service-card-content\">\n        <div class=\"service-logo-left\">\n          <div class=\"info__content_image_wrap\">\n            <img decoding=\"async\" src=\"https:\/\/mobilus.co.jp\/wp-content\/themes\/mobilus2024\/img\/case\/detail\/profile_item_service_item_image_cxconsulting.svg\" alt=\"\" class=\"info__content_image\">\n          <\/div>\n        <\/div>\n        <div class=\"service-text-block\">\n          <div class=\"service-title\">CX Consulting\uff5c\u9867\u5ba2\u4f53\u9a13\u3092\u6700\u5927\u5316\u3059\u308b\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u30b5\u30fc\u30d3\u30b9<\/div>\n          <div class=\"service-description\">\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u9867\u5ba2\u4f53\u9a13\u3092\u6700\u5927\u5316\u3059\u308b\u305f\u3081\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u4f5c\u6210\u3084\u5b9a\u91cf\u7684\u8abf\u67fb\u3092\u901a\u3058\u305f\u8ab2\u984c\u62bd\u51fa\u3068CX\u6226\u7565\u7acb\u6848\u30fb\u7b56\u5b9a\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/div>\n          <div class=\"service-logo\">\n            <div class=\"brand-left\">\n              <img decoding=\"async\" src=\"https:\/\/mobilus.co.jp\/wp-content\/uploads\/2021\/02\/cropped-fabicon-32x32.png\" alt=\"\u30e2\u30d3\u30eb\u30b9\u682a\u5f0f\u4f1a\u793e\">\n              <span class=\"service-brand-name\">\u30e2\u30d3\u30eb\u30b9\u682a\u5f0f\u4f1a\u793e<\/span>\n            <\/div>\n          <\/div>\n        <\/div>\n        <div class=\"service-decoration\"><\/div>\n      <\/div>\n    <\/a><\/figure>\n\n\n\n<h2>CX\u5411\u4e0a\u306b\u5c0e\u304f\u30e2\u30d3\u30eb\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30e1\u30cb\u30e5\u30fc<\/h2>\n\n\n\n<p>\u30e2\u30d3\u30eb\u30b9\u3067\u306f\u3001\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30b5\u30dd\u30fc\u30c8\u3067\u4f01\u696d\u3092\u6210\u529f\u306b\u5c0e\u304f\u305f\u3081\u3001CX\u3092\u5411\u4e0a\u3055\u305b\u308b\u4f34\u8d70\u578b\u306e\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\uff08\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30e1\u30cb\u30e5\u30fc\uff09\u3092\u6574\u3048\u3066\u304a\u308a\u3001\u5c0e\u5165\u524d\u304b\u3089\u5c0e\u5165\u5f8c\u307e\u3067\u306e\u5168\u30d5\u30a7\u30fc\u30ba\u3092\u652f\u63f4\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u3092\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e0b\u8a18\u306e\u8a18\u4e8b\u3067\u8a73\u3057\u304f\u7d39\u4ecb\u3057\u3066\u304a\u308a\u307e\u3059\u3002\u305c\u3072\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/mobilus.co.jp\/lab\/trend\/cx_customersuccess\/\">CX\u5411\u4e0a\u306b\u5fc5\u8981\u3068\u3055\u308c\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u652f\u63f4\u3068\u306f<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u9867\u5ba2\u306e\u5229\u4fbf\u6027\u5411\u4e0a\u3084\u696d\u52d9\u52b9\u7387\u5316\u3092\u76ee\u7684\u306b\u3001\u96fb\u8a71\u3060\u3051\u3067\u306a\u304f\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u6709\u4eba\u30c1\u30e3\u30c3\u30c8<\/p>\n","protected":false},"author":32,"featured_media":4153,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_wp_rev_ctl_limit":""},"categories":[6,5,25],"tags":[88,49,50,51,114,35,65,85],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts\/22612"}],"collection":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/comments?post=22612"}],"version-history":[{"count":13,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts\/22612\/revisions"}],"predecessor-version":[{"id":22769,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts\/22612\/revisions\/22769"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/media\/4153"}],"wp:attachment":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/media?parent=22612"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/categories?post=22612"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/tags?post=22612"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}