{"id":23390,"date":"2025-08-29T11:00:00","date_gmt":"2025-08-29T02:00:00","guid":{"rendered":"https:\/\/mobilus.co.jp\/lab\/?p=23390"},"modified":"2025-08-29T14:38:21","modified_gmt":"2025-08-29T05:38:21","slug":"kpi-2","status":"publish","type":"post","link":"https:\/\/mobilus.co.jp\/lab\/cx\/kpi-2\/","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306b\u304a\u3051\u308b\u300c\u89e3\u6c7a\u7387\u300d\u3068\u306f\uff1f\u8a08\u7b97\u65b9\u6cd5\u30fb\u6539\u5584\u8853\u307e\u3067"},"content":{"rendered":"\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\uff08\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\uff09\u306a\u3069\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3067\u91cd\u8996\u3055\u308c\u308bKPI\u306e\u4e00\u3064\u304c\u300c\u89e3\u6c7a\u7387\u300d\u3067\u3059\u3002\u5f53\u8a18\u4e8b\u3067\u306f\u3001\u89e3\u6c7a\u7387\u306e\u57fa\u672c\u77e5\u8b58\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3067\u89e3\u6c7a\u7387\u304c\u91cd\u8996\u3055\u308c\u308b\u7406\u7531\u3092\u306f\u3058\u3081\u3001\u89e3\u6c7a\u7387\u306e\u5411\u4e0a\u306b\u3088\u308b\u30e1\u30ea\u30c3\u30c8\u3084\u4f4e\u304f\u306a\u308b\u539f\u56e0\u3068\u6539\u5584\u306e\u305f\u3081\u306e\u65b9\u6cd5\u307e\u3067\u8a73\u3057\u304f\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\uff1c\u76ee\u6b21\uff1e<\/p>\n\n\n\n<ul>\n<li><a href=\"#kaiketu-01\">\u89e3\u6c7a\u7387\u3068\u306f\uff1f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3067\u91cd\u8996\u3055\u308c\u308b\u7406\u7531<\/a><\/li>\n<li><a href=\"#kaiketu-02\">\u89e3\u6c7a\u7387\u306e\u8a08\u7b97\u5f0f\u30fb\u5e73\u5747\u3068\u306f\uff1f\n<\/a><\/li>\n<li><a href=\"#kaiketu-03\">\u89e3\u6c7a\u7387\u306e\u5411\u4e0a\u304c\u3082\u305f\u3089\u3059\u30e1\u30ea\u30c3\u30c8\u3068\u306f\uff1f<\/a><\/li>\n<li><a href=\"#kaiketu-04\">\u89e3\u6c7a\u7387\u304c\u4f4e\u304f\u306a\u308b\u539f\u56e0\u3068\u306f\uff1f\n<\/a><\/li>\n<li><a href=\"#kaiketu-05\">\u89e3\u6c7a\u7387\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306e\u65b9\u6cd5\u3068\u306f\uff1f\n<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><br><\/p>\n\n\n\n<h2 id=\"kaiketu-01\">\u89e3\u6c7a\u7387\u3068\u306f\uff1f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3067\u91cd\u8996\u3055\u308c\u308b\u7406\u7531<\/h2>\n\n\n\n<p>\u89e3\u6c7a\u7387\u3068\u306f\u3001\u9867\u5ba2\u304b\u3089\u53d7\u3051\u305f\u554f\u3044\u5408\u308f\u305b\u3092\u89e3\u6c7a\u3067\u304d\u305f\u5272\u5408\u306e\u3053\u3068\u3067\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306eKPI\u3092\u8a2d\u5b9a\u3059\u308b\u4e0a\u3067\u3001\u89e3\u6c7a\u7387\u306f\u975e\u5e38\u306b\u91cd\u8981\u306a\u6307\u6a19\u3068\u306a\u308a\u307e\u3059\u3002\u9867\u5ba2\u304c\u554f\u3044\u5408\u308f\u305b\u3092\u3059\u308b\u969b\u306b\u6700\u3082\u671b\u3093\u3067\u3044\u308b\u3053\u3068\u306f\u3001\u300c\u62b1\u3048\u3066\u3044\u308b\u554f\u984c\u3084\u7591\u554f\u304c\u89e3\u6c7a\u3059\u308b\u3053\u3068\u300d\u3060\u304b\u3089\u3067\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3067\u89e3\u6c7a\u7387\u304c\u91cd\u8996\u3055\u308c\u308b\u7406\u7531\u3084\u3001FCR\uff08\u521d\u56de\u89e3\u6c7a\u7387\uff09\u306e\u9055\u3044\u306b\u3064\u3044\u3066\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u9867\u5ba2\u306e\u672c\u5f53\u306e\u30b4\u30fc\u30eb\u306f\u300c\u5bfe\u5fdc\u300d\u3067\u306f\u306a\u304f\u300c\u89e3\u6c7a\u300d<\/h3>\n\n\n\n<p>\u591a\u304f\u306e\u4f01\u696d\u3067\u306f\u3001\u300c\u5fdc\u7b54\u7387\u300d\u3084\u300c\u5e73\u5747\u5bfe\u5fdc\u6642\u9593\u300d\u3068\u3044\u3063\u305f\u6307\u6a19\u3092\u7528\u3044\u3066\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u8a55\u4fa1\u3057\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u76ee\u7684\u306f\u300c\u8ab0\u304b\u306b\u5bfe\u5fdc\u3055\u308c\u308b\u3053\u3068\u300d\u3067\u306f\u306a\u304f\u3001\u300c\u554f\u984c\u304c\u89e3\u6c7a\u3059\u308b\u3053\u3068\u300d\u3067\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u6700\u5927\u306e\u4f7f\u547d\u306f\u3001\u9867\u5ba2\u306e\u62b1\u3048\u308b\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u3053\u3068\u306b\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u610f\u5473\u3067\u3001\u89e3\u6c7a\u7387\u306f\u975e\u5e38\u306b\u5b9f\u614b\u306b\u8fd1\u3044\u6307\u6a19\u3060\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u300c\u5bfe\u5fdc\u306f\u4e01\u5be7\u3060\u3063\u305f\u304c\u3001\u6700\u7d42\u7684\u306b\u5225\u306e\u90e8\u7f72\u306b\u305f\u3089\u3044\u56de\u3057\u306b\u3055\u308c\u305f\u300d\u300c\u56de\u7b54\u304c\u66d6\u6627\u3067\u3001\u81ea\u5206\u3067\u8abf\u3079\u76f4\u3059\u3053\u3068\u306b\u306a\u3063\u305f\u300d\u306a\u3069\u306e\u30b1\u30fc\u30b9\u3067\u306f\u3001CSAT\uff08\u9867\u5ba2\u6e80\u8db3\u5ea6\uff09\u306f\u4f4e\u4e0b\u3057\u3001\u89e3\u6c7a\u7387\u3082\u4e0b\u304c\u3063\u3066\u3044\u308b\u3068\u8003\u3048\u3089\u308c\u307e\u3059\u3002<br><a href=\"https:\/\/www.transcosmos-cotra.jp\/report\/customer-needs-survey-2022-for-customer-support\" target=\"_blank\" rel=\"noopener\" title=\"\">2022\u5e74\u306b\u30c8\u30e9\u30f3\u30b9\u30b3\u30b9\u30e2\u30b9\u304c\u5b9f\u65bd\u3057\u305f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u5229\u7528\u306b\u304a\u3051\u308b\u30b9\u30c8\u30ec\u30b9\u3092\u611f\u3058\u308b\u72b6\u6cc1\u306e\u8abf\u67fb\u7d50\u679c<\/a>\u3067\u3082\u3001\u300c\u9577\u6642\u9593\u5f85\u305f\u3055\u308c\u308b\u300d\u300c\u624b\u9593\u304c\u304b\u304b\u308b\u300d\u3068\u4e26\u3093\u3067\u300c\u89e3\u6c7a\u3057\u306a\u3044\u300d\u304c\u4e0a\u4f4d\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1440\" height=\"475\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/trans3.png\" alt=\"\" class=\"wp-image-23444\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/trans3.png 1440w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/trans3-800x264.png 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/trans3-768x253.png 768w\" sizes=\"(max-width: 1440px) 100vw, 1440px\" \/><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/www.transcosmos-cotra.jp\/report\/customer-needs-survey-2022-for-customer-support\" target=\"_blank\" rel=\"noopener\" title=\"\">\u3010\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306b\u5bfe\u3059\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30cb\u30fc\u30ba\u8abf\u67fb2022\u3011<\/a>\u3088\u308a\u5f15\u7528<br>\u203b \u51fa\u5178\uff1a\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306b\u5bfe\u3059\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30cb\u30fc\u30ba\u8abf\u67fb2022 \u30c8\u30e9\u30f3\u30b9\u30b3\u30b9\u30e2\u30b9\u682a\u5f0f\u4f1a\u793e\uff08<a href=\"https:\/\/www.transcosmos-cotra.jp\/\" target=\"_blank\" rel=\"noopener\" title=\"\">https:\/\/www.transcosmos-cotra.jp\/<\/a>\uff09<br><\/figcaption><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3>FCR\uff08\u521d\u56de\u89e3\u6c7a\u7387\uff09\u3068\u306e\u9055\u3044\u3068\u306f\uff1f<\/h3>\n\n\n\n<p>\u300c\u89e3\u6c7a\u300d\u306e\u6307\u6a19\u3067\u3088\u304f\u6df7\u540c\u3055\u308c\u304c\u3061\u306a\u3082\u306e\u306b\u300cFCR\uff08First Contact Resolution=\u521d\u56de\u89e3\u6c7a\u7387\uff09\u300d\u3068\u300c\u89e3\u6c7a\u7387\u300d\u304c\u3042\u308a\u307e\u3059\u3002FCR\u306f\u6700\u521d\u306e\u554f\u3044\u5408\u308f\u305b\u3067\u89e3\u6c7a\u3067\u304d\u305f\u304b\u3092\u6e2c\u308b\u306e\u306b\u5bfe\u3057\u3001\u89e3\u6c7a\u7387\u306f\u6700\u7d42\u7684\u306b\u89e3\u6c7a\u3057\u305f\u304b\u3069\u3046\u304b\u3092\u6e2c\u308b\u6307\u6a19\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3064\u307e\u308a\u3001FCR\u306f\u30b9\u30d4\u30fc\u30c9\u3068\u52b9\u7387\u6027\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u305f\u6307\u6a19\u3067\u3042\u308a\u3001\u89e3\u6c7a\u7387\u306f\u300c\u7d50\u679c\u3068\u3057\u3066\u9867\u5ba2\u304c\u554f\u984c\u3092\u89e3\u6d88\u3067\u304d\u305f\u304b\u300d\u306b\u91cd\u304d\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u3002\u3069\u3061\u3089\u3082\u91cd\u8981\u306aKPI\u3067\u3059\u304c\u3001\u7279\u306b\u696d\u52d9\u6539\u5584\u3084CX\u5411\u4e0a\u306e\u89b3\u70b9\u3067\u306f\u3001\u307e\u305a\u201c\u89e3\u6c7a\u7387\u201d\u306e\u5b89\u5b9a\u3092\u76ee\u6307\u3059\u3068\u826f\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u306a\u304a\u3001\u89e3\u6c7a\u3057\u305f\u304b\u3069\u3046\u304b\u306e\u5224\u65ad\u306f\u9867\u5ba2\u306e\u4e3b\u89b3\u306b\u3088\u308b\u305f\u3081\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u4e2d\u3067\u3001\u89e3\u6c7a\u3057\u305f\u304b\u3069\u3046\u304b\u306e\u5b9a\u7fa9\u3092\u660e\u78ba\u306b\u3057\u3001\u5b9a\u91cf\u7684\u306b\u6e2c\u5b9a\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u3066\u304a\u304f\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u4ed6\u90e8\u7f72\u3078\u306e\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3084\u66f8\u985e\u306e\u3084\u308a\u53d6\u308a\u306a\u3069\u304c\u5fc5\u8981\u3067\u5373\u6642\u89e3\u6c7a\u3067\u304d\u306a\u3044\u5834\u5408\u3001\u4e00\u56de\u306e\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3067\u89e3\u6c7a\u3067\u304d\u308b\u7bc4\u56f2\u3092\u6c7a\u3081\u3001\u89e3\u6c7a\u6271\u3044\u3068\u3059\u308b\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 id=\"kaiketu-02\">\u89e3\u6c7a\u7387\u306e\u8a08\u7b97\u5f0f\u30fb\u5e73\u5747\u3068\u306f\uff1f<\/h2>\n\n\n\n<p>\u89e3\u6c7a\u7387\u306f\u9ad8\u3051\u308c\u3070\u9ad8\u3044\u307b\u3069\u671b\u307e\u3057\u3044\u3067\u3059\u304c\u3001\u3069\u306e\u6c34\u6e96\u3092\u201c\u9ad8\u3044\u201d\u3068\u307f\u306a\u3059\u304b\u306f\u696d\u754c\u3084\u30c1\u30e3\u30cd\u30eb\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3>\u89e3\u6c7a\u7387\u306e\u8a08\u7b97\u5f0f<\/h3>\n\n\n\n<p>\u4e00\u822c\u7684\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u7b97\u51fa\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u89e3\u6c7a\u7387\uff08\uff05\uff09\uff1d \u89e3\u6c7a\u6e08\u307f\u3068\u5224\u65ad\u3055\u308c\u305f\u4ef6\u6570 \u00f7 \u7dcf\u5bfe\u5fdc\u4ef6\u6570 \u00d7 100<\/strong><\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u30011000\u4ef6\u306e\u554f\u3044\u5408\u308f\u305b\u306e\u3046\u3061800\u4ef6\u304c\u300c\u89e3\u6c7a\u6e08\u307f\u300d\u3068\u5224\u65ad\u3055\u308c\u305f\u306a\u3089\u3001\u89e3\u6c7a\u7387\u306f80\uff05\u3067\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u696d\u754c\u5225\u306e\u5e73\u5747\u76ee\u5b89<\/h3>\n\n\n\n<p>\u4e00\u822c\u7684\u306a\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u300c70\u301c85%\u300d\u3001\u5c0f\u58f2\u30fbEC\u3067\u306f\u300c65\u301c80%\u300d\u3001\u91d1\u878d\u696d\u3067\u306f\u300c80\u301c90%\u300d\u304c\u89e3\u6c7a\u7387\u306e\u5e73\u5747\u76ee\u5b89\u3068\u8a00\u308f\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u30c1\u30e3\u30cd\u30eb\u5225\u306e\u5e73\u5747\u76ee\u5b89<\/h3>\n\n\n\n<p>\u96fb\u8a71\u4ee5\u5916\u306e\u30c1\u30e3\u30cd\u30eb\u5225\u306b\u898b\u308b\u3068\u3001\u30e1\u30fc\u30eb\u30b5\u30dd\u30fc\u30c8\u3067\u306f\u300c60\u301c70%\u300d\u3001\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u3067\u306f\u300c50\u301c70%\u300d\u3001AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u5358\u4f53\u3067\u306f\u300c30\u301c50%\u300d\u304c\u89e3\u6c7a\u7387\u306e\u5e73\u5747\u76ee\u5b89\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u96fb\u8a71\u5bfe\u5fdc\u3068\u6bd4\u3079\u6570\u5024\u304c\u4f4e\u304f\u306a\u3063\u3066\u3044\u308b\u306e\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u3060\u3068\u5bfe\u5fdc\u3067\u304d\u308b\u554f\u3044\u5408\u308f\u305b\u7bc4\u56f2\u304c\u9650\u3089\u308c\u3066\u3044\u308b\u3053\u3068\u3084\u3001AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u5358\u4f53\u3067\u306f\u5b8c\u7d50\u3067\u304d\u306a\u3044\u5185\u5bb9\u304c\u591a\u3044\u3053\u3068\u304c\u80cc\u666f\u306b\u3042\u308b\u305f\u3081\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1118\" height=\"670\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/Lab_img_01-11.jpg\" alt=\"\" class=\"wp-image-23484\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/Lab_img_01-11.jpg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/Lab_img_01-11-800x479.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/Lab_img_01-11-768x460.jpg 768w\" sizes=\"(max-width: 1118px) 100vw, 1118px\" \/><\/figure>\n\n\n\n<h2 id=\"kaiketu-03\">\u89e3\u6c7a\u7387\u306e\u5411\u4e0a\u304c\u3082\u305f\u3089\u3059\u30e1\u30ea\u30c3\u30c8\u3068\u306f\uff1f\n<\/h2>\n\n\n\n<p>\u89e3\u6c7a\u7387\u3092\u5411\u4e0a\u3059\u308b\u3053\u3068\u306f\u3001\u300c\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u300d\u300c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5bfe\u5fdc\u8ca0\u8377\u306e\u8efd\u6e1b\u300d\u300c\u30b3\u30b9\u30c8\u306e\u524a\u6e1b\u300d\u3068\u3044\u3063\u305f\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002\u4e00\u3064\u305a\u3064\u8a73\u3057\u304f\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/h3>\n\n\n\n<p>\u89e3\u6c7a\u7387\u304c\u9ad8\u3044\u3068\u3044\u3046\u3053\u3068\u306f\u3001\u9867\u5ba2\u306e\u554f\u3044\u5408\u308f\u305b\u304c\u9069\u5207\u306b\u51e6\u7406\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u3092\u610f\u5473\u3057\u307e\u3059\u3002\u672a\u89e3\u6c7a\u306e\u307e\u307e\u7d42\u308f\u308b\u30b1\u30fc\u30b9\u304c\u5c11\u306a\u3051\u308c\u3070\u3001\u9867\u5ba2\u306f\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3057\u3066\u80af\u5b9a\u7684\u306a\u5370\u8c61\u3092\u6301\u3061\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3068\u3057\u3066\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\uff08\u4f01\u696d\u30fb\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u611b\u7740\uff09\u304c\u5411\u4e0a\u3057\u3001\u7d99\u7d9a\u5229\u7528\u3084\u30ea\u30d4\u30fc\u30c8\u7387\u306e\u5411\u4e0a\u3001\u30af\u30ec\u30fc\u30e0\u306e\u6e1b\u5c11\u306a\u3069\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5bfe\u5fdc\u8ca0\u8377\u306e\u8efd\u6e1b<\/h3>\n\n\n\n<p>\u554f\u3044\u5408\u308f\u305b\u304c\u4e00\u56de\u3067\u89e3\u6c7a\u3067\u304d\u306a\u304b\u3063\u305f\u5834\u5408\u3001\u9867\u5ba2\u306f\u518d\u5ea6\u30b3\u30f3\u30bf\u30af\u30c8\u3092\u53d6\u308b\u5834\u5408\u304c\u591a\u3044\u3067\u3059\u3002\u3053\u306e\u300c\u518d\u5bfe\u5fdc\u300d\u304c\u5897\u3048\u308b\u3053\u3068\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u7a3c\u50cd\u304c\u903c\u8feb\u3057\u3001\u7d50\u679c\u7684\u306b\u4e00\u4ef6\u3042\u305f\u308a\u306e\u5bfe\u5fdc\u6642\u9593\u3082\u5897\u52a0\u3057\u307e\u3059\u3002\u89e3\u6c7a\u7387\u304c\u9ad8\u3051\u308c\u3070\u3001\u4e00\u56de\u306e\u554f\u3044\u5408\u308f\u305b\u3067\u306e\u5b8c\u7d50\u5272\u5408\u304c\u5897\u3048\u3001\u5bfe\u5fdc\u52b9\u7387\u304c\u4e0a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u540c\u3058\u554f\u3044\u5408\u308f\u305b\u306b\u4f55\u5ea6\u3082\u5bfe\u5fdc\u3059\u308b\u5fc5\u8981\u304c\u306a\u304f\u306a\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5fc3\u7406\u7684\u8ca0\u8377\u3084\u5bfe\u5fdc\u9045\u5ef6\u306e\u30ea\u30b9\u30af\u306e\u8efd\u6e1b\u306b\u3082\u52b9\u679c\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u30b3\u30b9\u30c8\u306e\u524a\u6e1b<\/h3>\n\n\n\n<p>\u89e3\u6c7a\u7387\u304c\u4f4e\u3044\u72b6\u614b\u3067\u306f\u3001\u4e00\u4ef6\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u3057\u3066\u8907\u6570\u56de\u306e\u5bfe\u5fdc\u304c\u767a\u751f\u3059\u308b\u305f\u3081\u3001\u5fc5\u8981\u306a\u4eba\u54e1\u3084\u5bfe\u5fdc\u6642\u9593\u304c\u5897\u52a0\u3057\u307e\u3059\u3002\u7279\u306b\u518d\u554f\u3044\u5408\u308f\u305b\u304c\u591a\u3044\u5834\u5408\u3001\u5fdc\u7b54\u6570\u304c\u81a8\u3089\u307f\u3001\u30b7\u30b9\u30c6\u30e0\u8cbb\u7528\u3084\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u5de5\u6570\u306e\u5897\u52a0\u306b\u3082\u3064\u306a\u304c\u308a\u304b\u306d\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u89e3\u6c7a\u7387\u304c\u9ad8\u307e\u308c\u3070\u3001\u4e00\u4ef6\u3042\u305f\u308a\u306e\u5e73\u5747\u5bfe\u5fdc\u56de\u6570\u304c\u6e1b\u308b\u305f\u3081\u3001\u7dcf\u5de5\u6570\u306e\u524a\u6e1b\u3082\u671f\u5f85\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4eba\u4ef6\u8cbb\u3060\u3051\u3067\u306a\u304f\u3001\u6559\u80b2\u30fb\u7ba1\u7406\u30fb\u30a4\u30f3\u30d5\u30e9\u7dad\u6301\u306a\u3069\u306e\u30b3\u30b9\u30c8\u306b\u3082\u6ce2\u53ca\u52b9\u679c\u304c\u898b\u8fbc\u3081\u307e\u3059\u3002<\/p>\n\n\n\n<h2 id=\"kaiketu-04\">\u89e3\u6c7a\u7387\u304c\u4f4e\u304f\u306a\u308b\u539f\u56e0\u3068\u306f\uff1f\n<\/h2>\n\n\n\n<p>\u89e3\u6c7a\u7387\u3092\u5411\u4e0a\u3059\u308b\u3053\u3068\u306f\u69d8\u3005\u306a\u30e1\u30ea\u30c3\u30c8\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002\u4e00\u65b9\u3067\u3001\u89e3\u6c7a\u7387\u304c\u4f4e\u304f\u306a\u308b\u4e3b\u306a\u539f\u56e0\u3068\u3057\u3066\u300c\u30ca\u30ec\u30c3\u30b8\u30fb\u30de\u30cb\u30e5\u30a2\u30eb\u306e\u6574\u5099\u4e0d\u8db3\u300d\u300c\u30c1\u30e3\u30cd\u30eb\u9593\u306e\u60c5\u5831\u9023\u643a\u4e0d\u8db3\u300d\u300c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u6559\u80b2\u4e0d\u8db3\u30fb\u696d\u52d9\u306e\u96e3\u6613\u5ea6\u300d\u304c\u3042\u308a\u307e\u3059\u3002\u6b21\u306b\u8a73\u3057\u304f\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u30ca\u30ec\u30c3\u30b8\u30fb\u30de\u30cb\u30e5\u30a2\u30eb\u306e\u6574\u5099\u4e0d\u8db3<\/h3>\n\n\n\n<p>\u89e3\u6c7a\u7387\u3092\u4f4e\u4e0b\u3055\u305b\u308b\u539f\u56e0\u306e\u4e00\u3064\u306f\u3001\u30ca\u30ec\u30c3\u30b8\u3084\u30de\u30cb\u30e5\u30a2\u30eb\u306e\u6574\u5099\u4e0d\u8db3\u3067\u3059\u3002\u5bfe\u5fdc\u306b\u5fc5\u8981\u306a\u60c5\u5831\u304c\u5171\u6709\u3055\u308c\u3066\u3044\u306a\u3044\u3001\u3042\u308b\u3044\u306f\u660e\u6587\u5316\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3088\u308b\u5bfe\u5fdc\u306e\u3070\u3089\u3064\u304d\u3092\u767a\u751f\u3055\u305b\u308b\u539f\u56e0\u3068\u306a\u308a\u5f97\u307e\u3059\u3002\u7d50\u679c\u3068\u3057\u3066\u3001\u6b63\u78ba\u306a\u60c5\u5831\u3092\u63d0\u4f9b\u3067\u304d\u305a\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u89e3\u6c7a\u306b\u6642\u9593\u304c\u304b\u304b\u3063\u305f\u308a\u3001\u8aa4\u3063\u305f\u6848\u5185\u3092\u3057\u3066\u3057\u307e\u3063\u305f\u308a\u3059\u308b\u6050\u308c\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u7279\u5b9a\u306e\u793e\u54e1\u3057\u304b\u5bfe\u5fdc\u3067\u304d\u306a\u3044\u5185\u5bb9\u304c\u591a\u3044\u5834\u5408\u3001\u5c5e\u4eba\u5316\u304c\u9032\u307f\u3001\u89e3\u6c7a\u7387\u306f\u5b89\u5b9a\u3057\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u30c1\u30e3\u30cd\u30eb\u9593\u306e\u60c5\u5831\u9023\u643a\u4e0d\u8db3<\/h3>\n\n\n\n<p>\u96fb\u8a71\u3001\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u306a\u3069\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u7528\u3044\u3066\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u5834\u5408\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u5bfe\u5fdc\u5c65\u6b74\u3084\u6587\u8108\u304c\u5171\u6709\u3055\u308c\u3066\u3044\u306a\u3044\u3068\u3001\u5bfe\u5fdc\u306e\u4e00\u8cab\u6027\u3092\u4fdd\u3066\u307e\u305b\u3093\u3002\u524d\u56de\u306e\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3092\u78ba\u8a8d\u3067\u304d\u306a\u3044\u307e\u307e\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u306b\u306a\u308c\u3070\u3001\u9867\u5ba2\u306b\u3068\u3063\u3066\u306f\u300c\u307e\u305f\u4e00\u304b\u3089\u8aac\u660e\u3059\u308b\u300d\u5fc5\u8981\u304c\u3042\u308a\u3001\u30b9\u30c8\u30ec\u30b9\u3068\u306a\u308a\u307e\u3059\u3002\u3053\u306e\u3088\u3046\u306a\u74b0\u5883\u3067\u306f\u3001\u9867\u5ba2\u304c\u5bfe\u5fdc\u3092\u9014\u4e2d\u3067\u65ad\u5ff5\u3057\u305f\u308a\u3001\u89e3\u6c7a\u307e\u3067\u306b\u6642\u9593\u304c\u304b\u304b\u3063\u305f\u308a\u3059\u308b\u305f\u3081\u3001\u89e3\u6c7a\u7387\u306e\u4f4e\u4e0b\u3092\u62db\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u6559\u80b2\u4e0d\u8db3\u30fb\u696d\u52d9\u306e\u96e3\u6613\u5ea6<\/h3>\n\n\n\n<p>\u5bfe\u5fdc\u7bc4\u56f2\u304c\u5e83\u3059\u304e\u305f\u308a\u3001\u5185\u5bb9\u304c\u8907\u96d1\u3067\u5224\u65ad\u57fa\u6e96\u304c\u66d6\u6627\u306a\u696d\u52d9\u306b\u304a\u3044\u3066\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u529b\u91cf\u306b\u5fdc\u3058\u3066\u5bfe\u5fdc\u306e\u54c1\u8cea\u304c\u5909\u52d5\u3057\u307e\u3059\u3002\u7279\u306b\u65b0\u4eba\u3084\u975e\u6b63\u898f\u30b9\u30bf\u30c3\u30d5\u306e\u5834\u5408\u3001\u5224\u65ad\u306b\u8ff7\u3063\u3066\u9867\u5ba2\u306b\u660e\u78ba\u306a\u56de\u7b54\u304c\u3067\u304d\u305a\u3001\u672a\u89e3\u6c7a\u306e\u307e\u307e\u7d42\u4e86\u3057\u3066\u3057\u307e\u3046\u30ea\u30b9\u30af\u304c\u9ad8\u3044\u3067\u3059\u3002\u307e\u305f\u3001\u5c5e\u4eba\u7684\u306a\u5224\u65ad\u306b\u4f9d\u5b58\u3057\u3066\u3044\u308b\u5834\u5408\u306f\u3001\u500b\u4eba\u3054\u3068\u306e\u77e5\u8b58\u5dee\u306b\u3088\u3063\u3066\u89e3\u6c7a\u7387\u304c\u5de6\u53f3\u3055\u308c\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"1118\" height=\"670\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/Lab_img_02-8.jpg\" alt=\"\" class=\"wp-image-23485\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/Lab_img_02-8.jpg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/Lab_img_02-8-800x479.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/Lab_img_02-8-768x460.jpg 768w\" sizes=\"(max-width: 1118px) 100vw, 1118px\" \/><\/figure>\n\n\n\n<h2 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