{"id":28427,"date":"2026-07-31T12:35:22","date_gmt":"2026-07-31T03:35:22","guid":{"rendered":"https:\/\/mobilus.co.jp\/lab\/?p=28427"},"modified":"2026-07-31T15:11:35","modified_gmt":"2026-07-31T06:11:35","slug":"callcenter-dx-poc","status":"publish","type":"post","link":"https:\/\/mobilus.co.jp\/lab\/cx\/callcenter-dx-poc\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306eDX\u306b\u304a\u3051\u308bPoC\u3068\u306f\uff1f\u691c\u8a3c\u9805\u76ee\u304b\u3089\u9032\u3081\u65b9\u307e\u3067"},"content":{"rendered":"\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\uff08\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\uff09\u306e\u696d\u52d9\u52b9\u7387\u5316\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u3092\u76ee\u6307\u3057\u3001AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u306a\u3069\u306e\u65b0\u3057\u3044\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3059\u308b\u52d5\u304d\u304c\u52a0\u901f\u3057\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u65b0\u3057\u3044\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3057\u3066\u3082\u3001\u5fc5\u305a\u3057\u3082\u60f3\u5b9a\u3069\u304a\u308a\u306b\u52b9\u679c\u304c\u51fa\u308b\u3068\u306f\u9650\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u3053\u3046\u3057\u305f\u5931\u6557\u3092\u9632\u3050\u305f\u3081\u306b\u6b20\u304b\u305b\u306a\u3044\u306e\u304c\u300cPoC\uff08\u6982\u5ff5\u5b9f\u8a3c\uff09\u300d\u3067\u3059\u3002\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bPoC\u306e\u57fa\u672c\u304b\u3089\u3001\u5b9f\u65bd\u3059\u3079\u304d\u30b1\u30fc\u30b9\u3001\u5177\u4f53\u7684\u306a\u691c\u8a3c\u9805\u76ee\u3084\u9032\u3081\u65b9\u3001\u6210\u529f\u3092\u6e2c\u308b\u6307\u6a19\u3001\u305d\u3057\u3066\u5931\u6557\u3057\u3084\u3059\u3044\u539f\u56e0\u307e\u3067\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\uff1c\u76ee\u6b21\uff1e<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#callcenter-dx-poc1\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bPoC\u3068\u306f\uff1f<\/a><\/li>\n\n\n\n<li><a href=\"#callcenter-dx-poc2\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067PoC\u3092\u5b9f\u65bd\u3059\u3079\u304d\u4e3b\u306a\u30b1\u30fc\u30b9\u3068\u306f\uff1f<\/a><\/li>\n\n\n\n<li><a href=\"#callcenter-dx-poc3\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306ePoC\u3067\u691c\u8a3c\u3059\u3079\u304d\u9805\u76ee\u3068\u306f\uff1f<\/a><\/li>\n\n\n\n<li><a href=\"#callcenter-dx-poc4\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306ePoC\u306e\u9032\u3081\u65b9\u3068\u306f\uff1f<\/a><\/li>\n\n\n\n<li><a href=\"#callcenter-dx-poc5\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fcPoC\u306e\u6210\u529f\u6307\u6a19\u3068\u306f\uff1f<\/a><\/li>\n\n\n\n<li><a href=\"#callcenter-dx-poc6\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fcPoC\u3067\u5931\u6557\u3057\u3084\u3059\u3044\u539f\u56e0\u3068\u306f\uff1f<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"callcenter-dx-poc1\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bPoC\u3068\u306f\uff1f<\/h2>\n\n\n\n<p>\u305d\u3082\u305d\u3082\u300cPoC\u300d\u3068\u306f\u3069\u306e\u3088\u3046\u306a\u610f\u5473\u3092\u6301\u3061\u3001\u30c8\u30e9\u30a4\u30a2\u30eb\u3084\u30c6\u30b9\u30c8\u5c0e\u5165\u3068\u4f55\u304c\u9055\u3046\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u3053\u3053\u3067\u306f\u3001PoC\u306e\u57fa\u672c\u7684\u306a\u610f\u5473\u3068\u3001\u9867\u5ba2\u5bfe\u5fdc\u306e\u54c1\u8cea\u3084\u696d\u52d9\u52b9\u7387\u304c\u8907\u96d1\u306b\u7d61\u307f\u5408\u3046\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u7279\u6709\u306e\u4e8b\u60c5\u304b\u3089\u3001\u306a\u305c\u672c\u756a\u5c0e\u5165\u524d\u306ePoC\u304c\u5fc5\u8981\u3068\u3055\u308c\u308b\u306e\u304b\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1118\" height=\"712\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_107540212_M.jpg\" alt=\"\" class=\"wp-image-28540\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_107540212_M.jpg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_107540212_M-800x509.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_107540212_M-768x489.jpg 768w\" sizes=\"auto, (max-width: 1118px) 100vw, 1118px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>PoC\u306e\u610f\u5473<\/h3>\n\n\n\n<p>PoC\u3068\u306f\u300cProof of Concept\u300d\u306e\u7565\u3067\u3001\u65e5\u672c\u8a9e\u3067\u306f\u300c\u6982\u5ff5\u5b9f\u8a3c\u300d\u3068\u8a33\u3055\u308c\u307e\u3059\u3002\u7c21\u5358\u306b\u3044\u3048\u3070\u3001\u65b0\u3057\u3044\u6280\u8853\u3084\u30b5\u30fc\u30d3\u30b9\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u304c\u5b9f\u969b\u306e\u73fe\u5834\u3067\u6709\u52b9\u304b\u3069\u3046\u304b\u3092\u691c\u8a3c\u3059\u308b\u53d6\u308a\u7d44\u307f\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bPoC\u3067\u306f\u3001AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3001FAQ\u691c\u7d22\u30b7\u30b9\u30c6\u30e0\u3001\u901a\u8a71\u8981\u7d04\u30c4\u30fc\u30eb\u3001\u30af\u30e9\u30a6\u30c9CTI\uff08\u96fb\u8a71\u6a5f\u80fd\u3068\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u30b7\u30b9\u30c6\u30e0\u3092\u9023\u643a\u3055\u305b\u308b\u6280\u8853\uff09\u306a\u3069\u3092\u672c\u683c\u5c0e\u5165\u3059\u308b\u524d\u306b\u3001\u9650\u5b9a\u7684\u306a\u7bc4\u56f2\u3067\u52b9\u679c\u3084\u8ab2\u984c\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002\u3002\u305f\u3068\u3048\u3070\u300cAI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u304c\u5b9f\u969b\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u6b63\u3057\u304f\u56de\u7b54\u3067\u304d\u308b\u304b\u300d\u300c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5f8c\u51e6\u7406\u6642\u9593\u3092\u3069\u306e\u7a0b\u5ea6<\/p>\n\n\n\n<p>\u524a\u6e1b\u3067\u304d\u308b\u304b\u300d\u300c\u65e2\u5b58\u306eCRM\uff08\u9867\u5ba2\u7ba1\u7406\uff09\u3084FAQ\uff08\u3088\u304f\u3042\u308b\u8cea\u554f\uff09\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3067\u304d\u308b\u304b\u300d\u3068\u3044\u3063\u305f\u70b9\u306e\u691c\u8a3c\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u91cd\u8981\u306a\u306e\u306f\u3001PoC\u306f\u5358\u306a\u308b\u304a\u8a66\u3057\u5229\u7528\u3067\u306f\u306a\u304f\u3001\u672c\u756a\u5c0e\u5165\u306e\u53ef\u5426\u3092\u5224\u65ad\u3059\u308b\u305f\u3081\u306e\u691c\u8a3c\u30d7\u30ed\u30bb\u30b9\u3067\u3042\u308b\u3068\u3044\u3046\u70b9\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u3042\u3089\u304b\u3058\u3081\u76ee\u7684\u3084\u6210\u529f\u6761\u4ef6\u3092\u660e\u78ba\u306b\u3057\u305f\u3046\u3048\u3067\u5b9f\u65bd\u3059\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>PoC\u3068\u30c8\u30e9\u30a4\u30a2\u30eb\u30fb\u30c6\u30b9\u30c8\u5c0e\u5165\u306e\u9055\u3044<\/h3>\n\n\n\n<p>PoC\u3068\u4f3c\u305f\u8a00\u8449\u306b\u3001\u5b9f\u8a3c\u5b9f\u9a13\u3001\u30c8\u30e9\u30a4\u30a2\u30eb\u3001\u30c6\u30b9\u30c8\u5c0e\u5165\u306a\u3069\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u3089\u306f\u3044\u305a\u308c\u3082\u672c\u683c\u5c0e\u5165\u524d\u306e\u691c\u8a3c\u3092\u6307\u3059\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u53b3\u5bc6\u306b\u306f\u76ee\u7684\u3084\u78ba\u8a8d\u3059\u308b\u7bc4\u56f2\u304c\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>PoC\u306f\u300c\u305d\u306e\u6280\u8853\u3084\u4ed5\u7d44\u307f\u304c\u3001\u81ea\u793e\u306e\u8ab2\u984c\u89e3\u6c7a\u306b\u5f79\u7acb\u3064\u304b\u300d\u3092\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306e\u6982\u5ff5\u5b9f\u8a3c\u3067\u3059\u3002\u4e00\u65b9\u3001\u30c8\u30e9\u30a4\u30a2\u30eb\u306f\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u4f7f\u3044\u52dd\u624b\u3092\u8a66\u3059\u610f\u5473\u5408\u3044\u304c\u5f37\u304f\u3001\u30c6\u30b9\u30c8\u5c0e\u5165\u306f\u672c\u756a\u306b\u8fd1\u3044\u74b0\u5883\u3067\u904b\u7528\u4e0a\u306e\u554f\u984c\u3092\u78ba\u8a8d\u3059\u308b\u610f\u5473\u5408\u3044\u304c\u5f37\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fcDX\u3067\u306f\u3001\u307e\u305aPoC\u3067\u52b9\u679c\u306e\u898b\u8fbc\u307f\u3092\u78ba\u8a8d\u3057\u3001\u305d\u306e\u5f8c\u306b\u30c6\u30b9\u30c8\u5c0e\u5165\u3084\u6bb5\u968e\u5c0e\u5165\u3078\u9032\u3081\u308b\u6d41\u308c\u304c\u4e00\u822c\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>\u306a\u305c\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067PoC\u304c\u5fc5\u8981\u306a\u306e\u304b<\/h3>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u9867\u5ba2\u5bfe\u5fdc\u306e\u54c1\u8cea\u3001\u696d\u52d9\u52b9\u7387\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u8907\u96d1\u306b\u7d61\u307f\u5408\u3046\u696d\u52d9\u9818\u57df\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u65b0\u3057\u3044\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3057\u3066\u3082\u3001\u60f3\u5b9a\u3069\u304a\u308a\u306b\u52b9\u679c\u304c\u51fa\u308b\u3068\u306f\u9650\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u5c0e\u5165\u3057\u3066\u3082\u3001\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3068FAQ\u304c\u5408\u3063\u3066\u3044\u306a\u3051\u308c\u3070\u81ea\u5df1\u89e3\u6c7a\u7387\u306f\u4e0a\u304c\u3089\u305a\u3001\u304b\u3048\u3063\u3066\u9867\u5ba2\u306e\u4e0d\u6e80\u306b\u3064\u306a\u304c\u308b\u30ea\u30b9\u30af\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3084IVR\uff08\u81ea\u52d5\u97f3\u58f0\u5fdc\u7b54\uff09\u3082\u3001\u97f3\u58f0\u8a8d\u8b58\u7cbe\u5ea6\u3084\u30b7\u30ca\u30ea\u30aa\u8a2d\u8a08\u304c\u4e0d\u5341\u5206\u3067\u3042\u308c\u3070\u3001\u9867\u5ba2\u304c\u76ee\u7684\u306e\u7a93\u53e3\u306b\u305f\u3069\u308a\u7740\u3051\u305a\u3001\u6709\u4eba\u5bfe\u5fdc\u3078\u306e\u8ee2\u9001\u304c\u5897\u3048\u3066\u3057\u307e\u3046\u3053\u3068\u304c\u3042\u308a\u5f97\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u652f\u63f4\u30c4\u30fc\u30eb\u3084\u901a\u8a71\u8981\u7d04\u30c4\u30fc\u30eb\u306f\u3001\u73fe\u5834\u306e\u696d\u52d9\u30d5\u30ed\u30fc\u306b\u5408\u308f\u306a\u3051\u308c\u3070\u5b9a\u7740\u3057\u306b\u304f\u304f\u3001\u5c0e\u5165\u52b9\u679c\u304c\u9650\u5b9a\u7684\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u3046\u3057\u305f\u5931\u6557\u3092\u9632\u3050\u305f\u3081\u306b\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u672c\u756a\u5c0e\u5165\u524d\u306bPoC\u3092\u884c\u3044\u3001\u52b9\u679c\u30fb\u8ab2\u984c\u30fb\u904b\u7528\u8ca0\u8377\u3092\u73fe\u5b9f\u7684\u306b\u898b\u6975\u3081\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n<div class='related-post-container'><div class='related-post-heading'>\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u95a2\u9023\u8a18\u4e8b<\/div><a href='https:\/\/mobilus.co.jp\/lab\/chatbot\/support\/' class='related-post-link'><div class='post-image'><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"385\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/img_LabTop-5-800x385.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" style=\"width: 180px; height: auto;\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/img_LabTop-5-800x385.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/img_LabTop-5-768x370.jpg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/img_LabTop-5.jpg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/img_LabTop-5-733x353.jpg 733w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/img_LabTop-5-544x262.jpg 544w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u5c0e\u5165\u5f8c\u306e\u8ab2\u984c\u3068\u89e3\u6c7a\u7b56\u3001\u52b9\u679c\u3092\u51fa\u3059\u904b\u7528\u65b9\u6cd5\u3068\u904b\u7528\u30b5\u30dd\u30fc\u30c8<\/div><\/a><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"callcenter-dx-poc2\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067PoC\u3092\u5b9f\u65bd\u3059\u3079\u304d\u4e3b\u306a\u30b1\u30fc\u30b9\u3068\u306f\uff1f<\/h2>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306eDX\u306b\u304a\u3044\u3066\u3001\u3069\u306e\u3088\u3046\u306a\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u969b\u306bPoC\u304c\u6709\u52b9\u306a\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u3053\u3053\u3067\u306f\u3001AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u30fbIVR\u3001FAQ\u691c\u7d22\u30b7\u30b9\u30c6\u30e0\u3001\u901a\u8a71\u5185\u5bb9\u306e\u81ea\u52d5\u8981\u7d04\u306a\u3069\u3001\u5177\u4f53\u7684\u306a\u30b7\u30b9\u30c6\u30e0\u5c0e\u5165\u306e\u30b1\u30fc\u30b9\u3092\u6319\u3052\u306a\u304c\u3089\u691c\u8a3c\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1118\" height=\"712\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_131380525_M.jpg\" alt=\"\" class=\"wp-image-28530\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_131380525_M.jpg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_131380525_M-800x509.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_131380525_M-768x489.jpg 768w\" sizes=\"auto, (max-width: 1118px) 100vw, 1118px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3092AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3067\u81ea\u52d5\u5316\u3057\u305f\u3044\u5834\u5408<\/h3>\n\n\n\n<p>AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u5c0e\u5165\u3059\u308b\u969b\u306f\u3001PoC\u306b\u3088\u3063\u3066\u5b9f\u969b\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u3069\u3053\u307e\u3067\u5bfe\u5fdc\u3067\u304d\u308b\u304b\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u7279\u306b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u306f\u3001\u5b9a\u578b\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u3060\u3051\u3067\u306a\u304f\u3001\u9867\u5ba2\u3054\u3068\u306b\u524d\u63d0\u6761\u4ef6\u304c\u7570\u306a\u308b\u76f8\u8ac7\u3084\u3001\u8907\u6570\u306e\u8981\u4ef6\u304c\u6df7\u5728\u3057\u305f\u554f\u3044\u5408\u308f\u305b\u3082\u591a\u304f\u5bc4\u305b\u3089\u308c\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001FAQ\u3092\u767b\u9332\u3057\u305f\u3060\u3051\u3067\u5341\u5206\u306b\u56de\u7b54\u3067\u304d\u308b\u3068\u306f\u9650\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>PoC\u3067\u306f\u3001\u904e\u53bb\u306e\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3084FAQ\u3092\u3082\u3068\u306b\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u304c\u6b63\u3057\u3044\u56de\u7b54\u3092\u8fd4\u305b\u308b\u304b\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u6709\u4eba\u5bfe\u5fdc\u3078\u81ea\u7136\u306b\u5f15\u304d\u7d99\u3050\u3053\u3068\u304c\u3067\u304d\u308b\u304b\u3092\u691c\u8a3c\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u9867\u5ba2\u304c\u3069\u306e\u3088\u3046\u306a\u8a00\u3044\u56de\u3057\u3067\u8cea\u554f\u3057\u3066\u3082\u610f\u56f3\u3092\u7406\u89e3\u3067\u304d\u308b\u304b\u3001\u56de\u7b54\u304c\u9577\u3059\u304e\u305f\u308a\u5206\u304b\u308a\u306b\u304f\u304b\u3063\u305f\u308a\u3057\u306a\u3044\u304b\u3082\u78ba\u8a8d\u3059\u3079\u304d\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n\n\n\n<p>PoC\u3092\u901a\u3058\u3066\u3001\u81ea\u52d5\u5316\u306b\u5411\u3044\u3066\u3044\u308b\u554f\u3044\u5408\u308f\u305b\u3068\u3001\u6709\u4eba\u5bfe\u5fdc\u304c\u5fc5\u8981\u306a\u554f\u3044\u5408\u308f\u305b\u3092\u5207\u308a\u5206\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n<div class='related-post-container'><div class='related-post-heading'>\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u95a2\u9023\u8a18\u4e8b<\/div><a href='https:\/\/mobilus.co.jp\/lab\/chatbot\/cx-chatbot\/' class='related-post-link'><div class='post-image'><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"385\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/04\/Lab_FV_01-5-1-800x385.png\" class=\"attachment-medium size-medium wp-post-image\" alt=\"MO BILIS branding banner in Japanese, promoting CX enhancement through chatbot design and operation, with a chat UI illustration on the right.\" style=\"width: 180px; height: auto;\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/04\/Lab_FV_01-5-1-800x385.png 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/04\/Lab_FV_01-5-1-768x370.png 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/04\/Lab_FV_01-5-1.png 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/04\/Lab_FV_01-5-1-733x353.png 733w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/04\/Lab_FV_01-5-1-544x262.png 544w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>CX\u6539\u5584\u306b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u6709\u52b9\uff1f\u52b9\u679c\u30fbKPI\u30fb\u8a2d\u8a08\u30dd\u30a4\u30f3\u30c8\u307e\u3067<\/div><\/a><\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed\">\n    <a href=\"https:\/\/mobilus.co.jp\/service\/bot\" class=\"mobilus-service-card\" target=\"_blank\" style=\"text-decoration:none;\" rel=\"noopener noreferrer\">\n      <div class=\"service-card-content\">\n        <div class=\"service-logo-left\">\n          <div class=\"info__content_image_wrap\">\n            <img decoding=\"async\" src=\"https:\/\/mobilus.co.jp\/wp-content\/themes\/mobilus2024\/img\/case\/detail\/profile_item_service_item_image_bot.svg\" alt=\"\" class=\"info__content_image\">\n          <\/div>\n        <\/div>\n        <div class=\"service-text-block\">\n          <div class=\"service-title\">MOBI BOT\uff5c\u30b7\u30a7\u30a2No.1 \u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u5411\u3051\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<\/div>\n          <div class=\"service-description\">\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u300cMOBI BOT\uff08\u30e2\u30d3\u30dc\u30c3\u30c8\u00ae\uff09\u300d\u306f\u30017\u5e74\u9023\u7d9a\u56fd\u5185\u58f2\u4e0a\u30b7\u30a7\u30a2No.1\u203b\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002AI\u3001CRM\u3084RPA\u306a\u3069\u5916\u90e8\u30b7\u30b9\u30c6\u30e0\u3068\u67d4\u8edf\u306b\u9023\u643a\u3067\u304d\u3001\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u304b\u3089\u624b\u7d9a\u304d\u51e6\u7406\u307e\u3067\u81ea\u52d5\u5316\u3067\u304d\u307e\u3059\u3002<\/div>\n          <div class=\"service-logo\">\n            <div class=\"brand-left\">\n              <img decoding=\"async\" src=\"https:\/\/mobilus.co.jp\/wp-content\/uploads\/2021\/02\/cropped-fabicon-32x32.png\" alt=\"\u30e2\u30d3\u30eb\u30b9\u682a\u5f0f\u4f1a\u793e\">\n              <span class=\"service-brand-name\">\u30e2\u30d3\u30eb\u30b9\u682a\u5f0f\u4f1a\u793e<\/span>\n            <\/div>\n          <\/div>\n        <\/div>\n        <div class=\"service-decoration\"><\/div>\n      <\/div>\n    <\/a><\/figure>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed\">\n    <a href=\"https:\/\/mobilus.co.jp\/service\/agent\" class=\"mobilus-service-card\" target=\"_blank\" style=\"text-decoration:none;\" rel=\"noopener noreferrer\">\n      <div class=\"service-card-content\">\n        <div class=\"service-logo-left\">\n          <div class=\"info__content_image_wrap\">\n            <img decoding=\"async\" src=\"https:\/\/mobilus.co.jp\/wp-content\/themes\/mobilus2024\/img\/case\/detail\/profile_item_service_item_image_agent.svg\" alt=\"\" class=\"info__content_image\">\n          <\/div>\n        <\/div>\n        <div class=\"service-text-block\">\n          <div class=\"service-title\">MOBI AGENT\uff5c\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u5411\u3051\u30c1\u30e3\u30c3\u30c8\u30b7\u30b9\u30c6\u30e0<\/div>\n          <div class=\"service-description\">\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u30b7\u30b9\u30c6\u30e0\u300cMOBI AGENT\uff08\u30e2\u30d3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u00ae\uff09\u300d\u306f\u3001\u56de\u7b54\u652f\u63f4\u6a5f\u80fd\u3084\u751f\u6210AI\u306b\u3088\u308b\u5f8c\u51e6\u7406\u696d\u52d9\uff08ACW\uff09\u306e\u77ed\u7e2e\u3001\u500b\u4eba\u60c5\u5831\u3078\u306e\u914d\u616e\u3001\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u6a5f\u80fd\u306a\u3069\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u512a\u3057\u3044\u652f\u63f4\u6a5f\u80fd\u304c\u5145\u5b9f\u3057\u305f\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002<\/div>\n          <div class=\"service-logo\">\n            <div class=\"brand-left\">\n              <img decoding=\"async\" src=\"https:\/\/mobilus.co.jp\/wp-content\/uploads\/2021\/02\/cropped-fabicon-32x32.png\" alt=\"\u30e2\u30d3\u30eb\u30b9\u682a\u5f0f\u4f1a\u793e\">\n              <span class=\"service-brand-name\">\u30e2\u30d3\u30eb\u30b9\u682a\u5f0f\u4f1a\u793e<\/span>\n            <\/div>\n          <\/div>\n        <\/div>\n        <div class=\"service-decoration\"><\/div>\n      <\/div>\n    <\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>\u96fb\u8a71\u5bfe\u5fdc\u3092\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u30fbIVR\u3067\u52b9\u7387\u5316\u3057\u305f\u3044\u5834\u5408<\/h3>\n\n\n\n<p>\u96fb\u8a71\u5bfe\u5fdc\u306e\u52b9\u7387\u5316\u3092\u76ee\u7684\u306b\u3001\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3084IVR\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3059\u308b\u30b1\u30fc\u30b9\u3067\u3082PoC\u306f\u6709\u52b9\u3067\u3059\u3002\u96fb\u8a71\u7a93\u53e3\u3067\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306e\u805e\u304d\u53d6\u308a\u3001\u672c\u4eba\u78ba\u8a8d\u3001\u62c5\u5f53\u7a93\u53e3\u3078\u306e\u632f\u308a\u5206\u3051\u306a\u3069\u3001\u591a\u304f\u306e\u696d\u52d9\u304c\u767a\u751f\u3057\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u4e00\u90e8\u3092\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3084IVR\u3067\u81ea\u52d5\u5316\u3067\u304d\u308c\u3070\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u8efd\u6e1b\u3084\u5f85\u3061\u6642\u9593\u306e\u77ed\u7e2e\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3067\u3001\u97f3\u58f0\u8a8d\u8b58\u306e\u7cbe\u5ea6\u304c\u4f4e\u3044\u5834\u5408\u3084\u3001\u5206\u5c90\u30b7\u30ca\u30ea\u30aa\u304c\u8907\u96d1\u3059\u304e\u308b\u5834\u5408\u3001\u9867\u5ba2\u306b\u3068\u3063\u3066\u4f7f\u3044\u306b\u304f\u3044\u7a93\u53e3\u306b\u306a\u3063\u3066\u3057\u307e\u3046\u304a\u305d\u308c\u304c\u3042\u308a\u307e\u3059\u3002PoC\u3067\u306f\u3001\u5b9f\u969b\u306e\u767a\u8a71\u30d1\u30bf\u30fc\u30f3\u306b\u5bfe\u3059\u308b\u8a8d\u8b58\u7cbe\u5ea6\u3001\u76ee\u7684\u306e\u7a93\u53e3\u3078\u306e\u632f\u308a\u5206\u3051\u7cbe\u5ea6\u3001\u6709\u4eba\u8ee2\u9001\u307e\u3067\u306e\u5c0e\u7dda\u306a\u3069\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002\u7279\u306b\u9ad8\u9f62\u8005\u5bfe\u5fdc\u3084\u5c02\u9580\u7528\u8a9e\u304c\u591a\u3044\u696d\u52d9\u3067\u306f\u3001\u5229\u7528\u8005\u306e\u8a71\u3057\u65b9\u3084\u8a00\u8449\u306e\u63fa\u308c\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u304b\u3092\u691c\u8a3c\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n<div class='related-post-container'><div class='related-post-heading'>\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u95a2\u9023\u8a18\u4e8b<\/div><a href='https:\/\/mobilus.co.jp\/lab\/voicebot\/voicebot_tips\/' class='related-post-link'><div class='post-image'><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"385\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/img_LabTop_voicebot_tips-800x385.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" style=\"width: 180px; height: auto;\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/img_LabTop_voicebot_tips-800x385.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/img_LabTop_voicebot_tips-768x370.jpg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/img_LabTop_voicebot_tips.jpg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/img_LabTop_voicebot_tips-733x353.jpg 733w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/img_LabTop_voicebot_tips-544x262.jpg 544w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>\u52b9\u679c\u306e\u51fa\u308b\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3068\u306f\uff1f\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u3084\u751f\u6210AI\u9023\u643a\u3067\u5e83\u304c\u308b\u6700\u65b0\u6d3b\u7528\u4e8b\u4f8b\u304b\u3089\u3001KPI\u8a2d\u5b9a\u3084\u904b\u7528\u6539\u5584\u30dd\u30a4\u30f3\u30c8\u307e\u3067\u89e3\u8aac<\/div><\/a><\/div>\n\n\n<div class=\"related-case\">\n  <div class=\"heading\">\u95a2\u9023\u3059\u308b\u5c0e\u5165\u4e8b\u4f8b<\/div>\n  <a href=\"https:\/\/mobilus.co.jp\/?p=51132\" class=\"link\">\n    <div class=\"image\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"144\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2026\/05\/img_LabTop-14-300x144.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2026\/05\/img_LabTop-14-300x144.jpg 300w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2026\/05\/img_LabTop-14-1024x493.jpg 1024w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2026\/05\/img_LabTop-14-768x370.jpg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2026\/05\/img_LabTop-14.jpg 1118w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/div>\n    <div class=\"texts\">\n      <div class=\"title\">\u682a\u5f0f\u4f1a\u793e\u6a2a\u6d5c\u9280\u884c\uff5cAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u578b\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u5c0e\u5165\u3067\u4f4f\u5b85\u30ed\u30fc\u30f3\u5e74\u672b\u6b8b\u9ad8\u8a3c\u660e\u66f8\u306e\u518d\u767a\u884c\u306a\u3069\u306e\u53d7\u4ed8\u306e\u3046\u3061\u7d049\u5272\u306b\u3064\u3044\u3066\u6298\u308a\u8fd4\u3057\u96fb\u8a71\u304c\u4e0d\u8981\u306b<\/div>\n      <div class=\"arrow\">\n        <svg width=\"42\" height=\"42\" viewBox=\"0 0 42 42\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path d=\"M33.6 20.8757H6.71997V22.5557H33.6V20.8757Z\" fill=\"#333333\"\/>\n          <path d=\"M35.4067 21.3901L28.2966 14.28L27.1087 15.468L34.2188 22.5781L35.4067 21.3901Z\" fill=\"#333333\"\/>\n          <path d=\"M34.1428 20.1885L27.0327 27.2986L28.261 28.5268L35.3711 21.4167L34.1428 20.1885Z\" fill=\"#333333\"\/>\n        <\/svg>\n      <\/div>\n    <\/div>\n  <\/a>\n<\/div>\n\n\n<div class=\"related-case\">\n  <div class=\"heading\">\u95a2\u9023\u3059\u308b\u5c0e\u5165\u4e8b\u4f8b<\/div>\n  <a href=\"https:\/\/mobilus.co.jp\/?p=49287\" class=\"link\">\n    <div class=\"image\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"144\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2025\/11\/img_LabTop_2-1-1-300x144.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2025\/11\/img_LabTop_2-1-1-300x144.jpg 300w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2025\/11\/img_LabTop_2-1-1-1024x493.jpg 1024w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2025\/11\/img_LabTop_2-1-1-768x370.jpg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2025\/11\/img_LabTop_2-1-1.jpg 1118w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/div>\n    <div class=\"texts\">\n      <div class=\"title\">SBI\u3044\u304d\u3044\u304d\u5c11\u984d\u77ed\u671f\u4fdd\u967a\u682a\u5f0f\u4f1a\u793e\uff5c\u751f\u6210AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u578b\u306e\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3067\u53d7\u4ed8\u5b8c\u7d50\u738770\uff05\u8d85\u3092\u5b9f\u73fe<\/div>\n      <div class=\"arrow\">\n        <svg width=\"42\" height=\"42\" viewBox=\"0 0 42 42\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path d=\"M33.6 20.8757H6.71997V22.5557H33.6V20.8757Z\" fill=\"#333333\"\/>\n          <path d=\"M35.4067 21.3901L28.2966 14.28L27.1087 15.468L34.2188 22.5781L35.4067 21.3901Z\" fill=\"#333333\"\/>\n          <path d=\"M34.1428 20.1885L27.0327 27.2986L28.261 28.5268L35.3711 21.4167L34.1428 20.1885Z\" fill=\"#333333\"\/>\n        <\/svg>\n      <\/div>\n    <\/div>\n  <\/a>\n<\/div>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed\">\n    <a href=\"https:\/\/mobilus.co.jp\/service\/voice\" class=\"mobilus-service-card\" target=\"_blank\" style=\"text-decoration:none;\" rel=\"noopener noreferrer\">\n      <div class=\"service-card-content\">\n        <div class=\"service-logo-left\">\n          <div class=\"info__content_image_wrap\">\n            <img decoding=\"async\" src=\"https:\/\/mobilus.co.jp\/wp-content\/themes\/mobilus2024\/img\/case\/detail\/profile_item_service_item_image_voice.svg\" alt=\"\" class=\"info__content_image\">\n          <\/div>\n        <\/div>\n        <div class=\"service-text-block\">\n          <div class=\"service-title\">MOBI VOICE \uff5cAI\u96fb\u8a71\u81ea\u52d5\u5fdc\u7b54\u3001\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8<\/div>\n          <div class=\"service-description\">MOBI VOICE\uff08\u30e2\u30d3\u30dc\u30a4\u30b9\u00ae\uff09\u306f\u3001\u96fb\u8a71\u306e\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3092AI\u3067\u81ea\u52d5\u5316\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u306b\u512a\u308c\u305f\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002AI\u9023\u643a\u306b\u3088\u308b\u9ad8\u5ea6\u306a\u81ea\u52d5\u5fdc\u7b54\u3068\u3001PBX\u3084CRM\u3001\u500b\u5225DB\u9023\u643a\u306a\u3069\u3001\u62e1\u5f35\u6027\u306b\u5bcc\u3093\u3060\u904b\u7528\u306b\u3088\u3063\u3066\u3001CX\u5411\u4e0a\u304c\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/div>\n          <div class=\"service-logo\">\n            <div class=\"brand-left\">\n              <img decoding=\"async\" src=\"https:\/\/mobilus.co.jp\/wp-content\/uploads\/2021\/02\/cropped-fabicon-32x32.png\" alt=\"\u30e2\u30d3\u30eb\u30b9\u682a\u5f0f\u4f1a\u793e\">\n              <span class=\"service-brand-name\">\u30e2\u30d3\u30eb\u30b9\u682a\u5f0f\u4f1a\u793e<\/span>\n            <\/div>\n          <\/div>\n        <\/div>\n        <div class=\"service-decoration\"><\/div>\n      <\/div>\n    <\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>FAQ\u691c\u7d22\u3084\u56de\u7b54\u5019\u88dc\u63d0\u793a\u3092\u5c0e\u5165\u3057\u305f\u3044\u5834\u5408<\/h3>\n\n\n\n<p>FAQ\u691c\u7d22\u3084\u56de\u7b54\u5019\u88dc\u63d0\u793a\u30c4\u30fc\u30eb\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5fdc\u5bfe\u54c1\u8cea\u3092\u5e73\u6e96\u5316\u3057\u3001\u56de\u7b54\u6642\u9593\u3092\u77ed\u7e2e\u3059\u308b\u305f\u3081\u306b\u6709\u52b9\u3067\u3059\u3002\u305f\u3060\u3057\u3001\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308c\u3070\u5fc5\u305a\u73fe\u5834\u306e\u751f\u7523\u6027\u304c\u4e0a\u304c\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u300cFAQ\u306e\u69cb\u9020\u304c\u5206\u304b\u308a\u306b\u304f\u3044\u300d\u300c\u691c\u7d22\u7d50\u679c\u304c\u591a\u3059\u304e\u308b\u300d\u300c\u56de\u7b54\u5019\u88dc\u304c\u5b9f\u969b\u306e\u554f\u3044\u5408\u308f\u305b\u3068\u5408\u3063\u3066\u3044\u306a\u3044\u300d\u3068\u3044\u3063\u305f\u72b6\u614b\u3067\u306f\u3001\u304b\u3048\u3063\u3066\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u306b\u306a\u308a\u304b\u306d\u307e\u305b\u3093\u3002PoC\u3067\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3092\u5165\u529b\u3057\u305f\u969b\u306b\u3001\u9069\u5207\u306aFAQ\u3084\u56de\u7b54\u5019\u88dc\u304c\u3059\u3050\u306b\u8868\u793a\u3055\u308c\u308b\u304b\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u8868\u793a\u3055\u308c\u305f\u56de\u7b54\u3092\u305d\u306e\u307e\u307e\u4f7f\u3048\u308b\u306e\u304b\u3001\u4fee\u6b63\u304c\u5fc5\u8981\u306a\u306e\u304b\u3001\u5b9f\u969b\u306e\u5fdc\u5bfe\u6642\u9593\u77ed\u7e2e\u306b\u3064\u306a\u304c\u308b\u306e\u304b\u3082\u691c\u8a3c\u3059\u3079\u304d\u70b9\u3067\u3059\u3002\u73fe\u5834\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u4f7f\u3063\u3066\u3082\u3089\u3044\u3001\u691c\u7d22\u3057\u3084\u3059\u3055\u3084\u56de\u7b54\u5019\u88dc\u306e\u59a5\u5f53\u6027\u306b\u3064\u3044\u3066\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u5f97\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n<div 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https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/05\/word-image-26782-1-544x262.jpeg 544w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>FAQ\u306e\u4f5c\u308a\u65b9\u3068\u306f\uff1f\u4f5c\u6210\u524d\u5f8c\u306e\u30dd\u30a4\u30f3\u30c8\u3068\u3088\u304f\u3042\u308b\u5931\u6557\u30fb\u6539\u5584\u65b9\u6cd5\u3082<\/div><\/a><\/div>\n\n\n\n<h3 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Week \u767b\u58c7\u30ec\u30dd\u30fc\u30c8\u3011AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u5207\u308a\u62d3\u304f\u3001\u6b21\u4e16\u4ee3\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u5fc5\u9808\u8981\u4ef6\u301c\u30b3\u30b9\u30c8\u524a\u6e1b\u306e\u5148\u306b\u3042\u308b\u3001VOC\u57fa\u8ef8\u306e\u7d44\u7e54\u5909\u9769\u3068CX\u6295\u8cc7\u306e\u771f\u4fa1\u301c<\/div><\/a><\/div>\n\n\n<div class=\"related-case\">\n  <div class=\"heading\">\u95a2\u9023\u3059\u308b\u5c0e\u5165\u4e8b\u4f8b<\/div>\n  <a href=\"https:\/\/mobilus.co.jp\/?p=43781\" class=\"link\">\n    <div class=\"image\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"144\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2025\/01\/lab_ntt-nexia_01-1-1-300x144.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2025\/01\/lab_ntt-nexia_01-1-1-300x144.jpg 300w, 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15.468L34.2188 22.5781L35.4067 21.3901Z\" fill=\"#333333\"\/>\n          <path d=\"M34.1428 20.1885L27.0327 27.2986L28.261 28.5268L35.3711 21.4167L34.1428 20.1885Z\" fill=\"#333333\"\/>\n        <\/svg>\n      <\/div>\n    <\/div>\n  <\/a>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"callcenter-dx-poc3\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306ePoC\u3067\u691c\u8a3c\u3059\u3079\u304d\u9805\u76ee\u3068\u306f\uff1f<\/h2>\n\n\n\n<p>PoC\u3092\u5b9f\u65bd\u3059\u308b\u969b\u3001\u672c\u756a\u5c0e\u5165\u5f8c\u306b\u78ba\u5b9f\u306a\u52b9\u679c\u3092\u51fa\u3059\u305f\u3081\u306b\u306f\u591a\u89d2\u7684\u306a\u8996\u70b9\u3067\u306e\u691c\u8a3c\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u696d\u52d9\u9069\u5408\u6027\u3084\u56de\u7b54\u7cbe\u5ea6\u3092\u306f\u3058\u3081\u3001\u89e3\u6c7a\u7387\u3001\u9867\u5ba2\u30fb\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u4f53\u9a13\u3001\u904b\u7528\u8ca0\u8377\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3001\u30b3\u30b9\u30c8\u306e\u59a5\u5f53\u6027\u306a\u3069\u3001\u4e8b\u524d\u306b\u78ba\u8a8d\u3057\u3066\u304a\u304f\u3079\u304d\u91cd\u8981\u306a\u691c\u8a3c\u9805\u76ee\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1118\" height=\"712\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_140902876_M.jpg\" alt=\"\" class=\"wp-image-28531\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_140902876_M.jpg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_140902876_M-800x509.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_140902876_M-768x489.jpg 768w\" sizes=\"auto, (max-width: 1118px) 100vw, 1118px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>\u696d\u52d9\u9069\u5408\u6027\uff5c\u73fe\u5834\u306e\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u304b<\/h3>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306ePoC\u3067\u306f\u3001\u307e\u305a\u5c0e\u5165\u4e88\u5b9a\u306e\u30b7\u30b9\u30c6\u30e0\u3084\u30c4\u30fc\u30eb\u304c\u73fe\u5834\u306e\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306b\u9069\u5408\u3057\u3066\u3044\u308b\u304b\u3092\u78ba\u8a8d\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3069\u308c\u3060\u3051\u9ad8\u6a5f\u80fd\u306a\u30c4\u30fc\u30eb\u3067\u3042\u3063\u3066\u3082\u3001\u81ea\u793e\u306b\u5bc4\u305b\u3089\u308c\u308b\u554f\u3044\u5408\u308f\u305b\u306e\u7279\u5fb4\u306b\u5408\u3063\u3066\u3044\u306a\u3051\u308c\u3070\u5341\u5206\u306a\u52b9\u679c\u306f\u5f97\u3089\u308c\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u5b9a\u578b\u7684\u306aFAQ\u5bfe\u5fdc\u304c\u591a\u3044\u7a93\u53e3\u3067\u3042\u308c\u3070\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u3088\u308b\u81ea\u52d5\u5316\u304c\u6709\u52b9\u3067\u3059\u304c\u3001\u500b\u5225\u5224\u65ad\u304c\u591a\u3044\u76f8\u8ac7\u7a93\u53e3\u3067\u306f\u6709\u4eba\u5bfe\u5fdc\u3068\u306e\u9023\u643a\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>PoC\u3067\u306f\u3001\u904e\u53bb\u306e\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3092\u5206\u6790\u3057\u3001\u3069\u306e\u554f\u3044\u5408\u308f\u305b\u304c\u81ea\u52d5\u5316\u30fb\u52b9\u7387\u5316\u306e\u5bfe\u8c61\u306b\u306a\u308b\u306e\u304b\u3092\u898b\u6975\u3081\u307e\u3059\u3002\u307e\u305f\u3001\u696d\u52d9\u4e0a\u306e\u4f8b\u5916\u5bfe\u5fdc\u3084\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u304c\u591a\u3044\u5834\u5408\u306f\u3001\u305d\u308c\u3089\u3092\u3069\u306e\u3088\u3046\u306b\u6271\u3046\u304b\u3082\u78ba\u8a8d\u3059\u3079\u304d\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002\u696d\u52d9\u9069\u5408\u6027\u3092\u691c\u8a3c\u3059\u308b\u3053\u3068\u3067\u3001\u672c\u756a\u5c0e\u5165\u5f8c\u306b\u300c\u73fe\u5834\u3067\u306f\u4f7f\u3048\u306a\u304b\u3063\u305f\u300d\u3068\u3044\u3046\u5931\u6557\u3092\u9632\u304e\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n<div 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class=\"wp-block-heading\"><a><\/a>\u56de\u7b54\u7cbe\u5ea6\uff5c\u6b63\u3057\u3044\u56de\u7b54\u30fb\u9069\u5207\u306a\u6848\u5185\u304c\u3067\u304d\u308b\u304b<\/h3>\n\n\n\n<p>AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001FAQ\u691c\u7d22\u3001\u56de\u7b54\u5019\u88dc\u63d0\u793a\u3001\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u306a\u3069\u3092\u5c0e\u5165\u3059\u308b\u5834\u5408\u3001\u56de\u7b54\u7cbe\u5ea6\u306f\u7279\u306b\u91cd\u8981\u306a\u691c\u8a3c\u9805\u76ee\u3067\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u8aa4\u3063\u305f\u6848\u5185\u304c\u9867\u5ba2\u306e\u4e0d\u6e80\u3084\u30af\u30ec\u30fc\u30e0\u306b\u3064\u306a\u304c\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u4f01\u696d\u306e\u4fe1\u983c\u3092\u640d\u306a\u3046\u304a\u305d\u308c\u3082\u4f34\u3044\u307e\u3059\u3002PoC\u3067\u306f\u3001\u5b9f\u969b\u306e\u554f\u3044\u5408\u308f\u305b\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u3001\u6b63\u3057\u3044\u56de\u7b54\u304c\u8fd4\u305b\u308b\u304b\u3001\u6848\u5185\u5185\u5bb9\u304c\u6700\u65b0\u306e\u30eb\u30fc\u30eb\u3084\u30de\u30cb\u30e5\u30a2\u30eb\u306b\u6cbf\u3063\u3066\u3044\u308b\u304b\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u985e\u4f3c\u3057\u305f\u8cea\u554f\u3084\u66d6\u6627\u306a\u8868\u73fe\u306b\u5bfe\u3057\u3066\u3001\u9069\u5207\u306b\u610f\u56f3\u3092\u5224\u5225\u3067\u304d\u308b\u304b\u3082\u691c\u8a3c\u3057\u307e\u3059\u3002\u56de\u7b54\u3067\u304d\u306a\u3044\u5834\u5408\u306b\u3001\u7121\u7406\u306b\u56de\u7b54\u305b\u305a\u6709\u4eba\u5bfe\u5fdc\u3078\u5f15\u304d\u7d99\u3052\u308b\u304b\u3082\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002\u56de\u7b54\u7cbe\u5ea6\u306f\u3001\u5358\u306a\u308b\u6b63\u7b54\u7387\u3060\u3051\u3067\u306a\u304f\u3001\u9867\u5ba2\u306b\u3068\u3063\u3066\u5206\u304b\u308a\u3084\u3059\u304f\u8aa4\u89e3\u306e\u306a\u3044\u6848\u5185\u306b\u306a\u3063\u3066\u3044\u308b\u304b\u307e\u3067\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\n\n\n<div 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https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/11\/Untitled-design-3-733x353.png 733w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/11\/Untitled-design-3-544x262.png 544w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\uff08\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\uff09\u306e\u56de\u7b54\u7cbe\u5ea6\u30fb\u6b63\u7b54\u7387\u5411\u4e0a\u306e\u5bfe\u7b56\u8853<\/div><\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>\u89e3\u6c7a\u7387\uff5c\u4eba\u306b\u5f15\u304d\u7d99\u304c\u305a\u306b\u3069\u3053\u307e\u3067\u5b8c\u7d50\u3067\u304d\u308b\u304b<\/h3>\n\n\n\n<p>PoC\u3067\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u3092\u4eba\u306b\u5f15\u304d\u7d99\u304c\u305a\u306b\u3069\u3053\u307e\u3067\u5b8c\u7d50\u3067\u304d\u308b\u304b\u3092\u793a\u3059\u89e3\u6c7a\u7387\u3082\u78ba\u8a8d\u3057\u307e\u3059\u3002\u7279\u306bAI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3092\u5c0e\u5165\u3059\u308b\u5834\u5408\u3001\u5358\u306b\u5229\u7528\u3055\u308c\u305f\u56de\u6570\u3060\u3051\u3092\u898b\u3066\u3082\u52b9\u679c\u3092\u5224\u65ad\u3067\u304d\u307e\u305b\u3093\u3002\u91cd\u8981\u306a\u306e\u306f\u3001\u9867\u5ba2\u304c\u6c42\u3081\u3066\u3044\u308b\u60c5\u5831\u3092\u5f97\u3089\u308c\u305f\u304b\u3001\u554f\u3044\u5408\u308f\u305b\u3092\u5b8c\u4e86\u3067\u304d\u305f\u304b\u3001\u6709\u4eba\u5bfe\u5fdc\u306b\u8ee2\u9001\u3055\u308c\u305a\u306b\u6e08\u3093\u3060\u304b\u3068\u3044\u3046\u70b9\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u5229\u7528\u6570\u304c\u591a\u304f\u3066\u3082\u3001\u6700\u7d42\u7684\u306b\u591a\u304f\u306e\u9867\u5ba2\u304c\u96fb\u8a71\u7a93\u53e3\u3078\u554f\u3044\u5408\u308f\u305b\u3066\u3044\u308b\u5834\u5408\u3001\u5341\u5206\u306a\u89e3\u6c7a\u306b\u306f\u81f3\u3063\u3066\u3044\u306a\u3044\u3068\u8a00\u3048\u307e\u3059\u3002PoC\u3067\u306f\u3001\u81ea\u5df1\u89e3\u6c7a\u7387\u3001\u6709\u4eba\u8ee2\u9001\u7387\u3001\u518d\u554f\u3044\u5408\u308f\u305b\u7387\u306a\u3069\u3092\u3042\u308f\u305b\u3066\u78ba\u8a8d\u3059\u308b\u3068\u5b9f\u614b\u3092\u628a\u63e1\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u89e3\u6c7a\u7387\u3092\u691c\u8a3c\u3059\u308b\u3053\u3068\u3067\u3001\u81ea\u52d5\u5316\u306b\u3088\u3063\u3066\u672c\u5f53\u306b\u554f\u3044\u5408\u308f\u305b\u524a\u6e1b\u3084\u696d\u52d9\u52b9\u7387\u5316\u306b\u3064\u306a\u304c\u308b\u304b\u306e\u5224\u65ad\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n<div 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class=\"wp-block-heading\"><a><\/a>\u9867\u5ba2\u4f53\u9a13\uff5c\u5229\u7528\u8005\u304c\u30b9\u30c8\u30ec\u30b9\u306a\u304f\u4f7f\u3048\u308b\u304b<\/h3>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306ePoC\u3067\u306f\u3001\u9867\u5ba2\u4f53\u9a13\uff08CX\uff09\u306e\u89b3\u70b9\u3082\u6b20\u304b\u305b\u307e\u305b\u3093\u3002\u696d\u52d9\u52b9\u7387\u5316\u3092\u76ee\u7684\u306b\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3057\u3066\u3082\u3001\u9867\u5ba2\u306b\u3068\u3063\u3066\u4f7f\u3044\u306b\u304f\u3044\u4ed5\u7d44\u307f\u306b\u306a\u3063\u3066\u3057\u307e\u3048\u3070\u3001\u6e80\u8db3\u5ea6\u306e\u4f4e\u4e0b\u3084\u96e2\u8131\u306b\u3064\u306a\u304c\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u300c\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u56de\u7b54\u304c\u5206\u304b\u308a\u306b\u304f\u3044\u300d\u300cIVR\u306e\u9078\u629e\u80a2\u304c\u591a\u3059\u304e\u308b\u300d\u300c\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u304c\u767a\u8a71\u3092\u8a8d\u8b58\u3057\u306a\u3044\u300d\u3068\u3044\u3063\u305f\u72b6\u614b\u3067\u306f\u3001\u9867\u5ba2\u306f\u5f37\u3044\u30b9\u30c8\u30ec\u30b9\u3092\u611f\u3058\u307e\u3059\u3002PoC\u3067\u306f\u3001\u300c\u9867\u5ba2\u304c\u8ff7\u308f\u305a\u5229\u7528\u3067\u304d\u308b\u304b\u300d\u300c\u5fc5\u8981\u306a\u60c5\u5831\u306b\u77ed\u6642\u9593\u3067\u305f\u3069\u308a\u7740\u3051\u308b\u304b\u300d\u300c\u6709\u4eba\u5bfe\u5fdc\u3078\u306e\u5207\u308a\u66ff\u3048\u304c\u30b9\u30e0\u30fc\u30ba\u304b\u300d\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u5229\u7528\u5f8c\u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u5fdc\u5bfe\u5f8c\u8a55\u4fa1\u3092\u6d3b\u7528\u3057\u3001\u9867\u5ba2\u306e\u4e0d\u6e80\u3084\u3064\u307e\u305a\u304d\u304c\u3069\u3053\u306b\u3042\u308b\u306e\u304b\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u3082\u6709\u52b9\u3067\u3059\u3002\u9867\u5ba2\u4f53\u9a13\u3092\u8efd\u8996\u3057\u305fPoC\u306f\u3001\u5c0e\u5165\u5f8c\u306b\u554f\u3044\u5408\u308f\u305b\u5897\u52a0\u3084\u30af\u30ec\u30fc\u30e0\u5897\u52a0\u3092\u62db\u304f\u5834\u5408\u304c\u3042\u308b\u305f\u3081\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n<div 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class=\"wp-block-heading\"><a><\/a>\u904b\u7528\u8ca0\u8377\uff5cFAQ\u66f4\u65b0\u30fb\u30b7\u30ca\u30ea\u30aa\u4fee\u6b63\u30fb\u30c1\u30e5\u30fc\u30cb\u30f3\u30b0\u304c\u7d99\u7d9a\u3067\u304d\u308b\u304b<\/h3>\n\n\n\n<p>PoC\u3067\u306f\u3001\u5c0e\u5165\u5f8c\u306e\u904b\u7528\u8ca0\u8377\u3082\u5fc5\u305a\u78ba\u8a8d\u3059\u3079\u304d\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3001FAQ\u691c\u7d22\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u5c0e\u5165\u3057\u3066\u7d42\u308f\u308a\u3067\u306f\u306a\u304f\u3001\u7d99\u7d9a\u7684\u306a\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002\u5546\u54c1\u60c5\u5831\u3084\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u5185\u5bb9\u3001\u624b\u7d9a\u304d\u30eb\u30fc\u30eb\u3084\u554f\u3044\u5408\u308f\u305b\u50be\u5411\u304c\u5909\u308f\u308c\u3070\u3001FAQ\u3084\u30b7\u30ca\u30ea\u30aa\u3082\u66f4\u65b0\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>PoC\u3067\u306f\u3001\u300cFAQ\u306e\u8ffd\u52a0\u30fb\u4fee\u6b63\u304c\u7c21\u5358\u306b\u3067\u304d\u308b\u304b\u300d\u300c\u56de\u7b54\u7cbe\u5ea6\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306e\u30c1\u30e5\u30fc\u30cb\u30f3\u30b0\u304c\u73fe\u5b9f\u7684\u306b\u904b\u7528\u3067\u304d\u308b\u304b\u300d\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u300c\u3069\u306e\u90e8\u7f72\u304c\u904b\u7528\u3092\u62c5\u5f53\u3059\u308b\u306e\u304b\u300d\u300c\u66f4\u65b0\u4f5c\u696d\u306b\u3069\u308c\u304f\u3089\u3044\u306e\u5de5\u6570\u304c\u304b\u304b\u308b\u306e\u304b\u300d\u306b\u3064\u3044\u3066\u3082\u898b\u7a4d\u308a\u307e\u3057\u3087\u3046\u3002\u904b\u7528\u8ca0\u8377\u3092\u898b\u843d\u3068\u3059\u3068\u3001\u672c\u756a\u5c0e\u5165\u5f8c\u306b\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u304c\u8ffd\u3044\u3064\u304b\u305a\u3001\u56de\u7b54\u54c1\u8cea\u306e\u4f4e\u4e0b\u306b\u3082\u3064\u306a\u304c\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n\n\n<div 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https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/11\/word-image-24268-1-544x262.jpeg 544w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>FAQ\u3068\u306f\uff1f\u52b9\u679c\u7684\u306a\u4f5c\u6210\u30fb\u904b\u7528\u65b9\u6cd5\u3001\u52b9\u679c\u6e2c\u5b9a\u306e\u30dd\u30a4\u30f3\u30c8\u307e\u3067<\/div><\/a><\/div>\n\n\n<div class=\"related-case\">\n  <div class=\"heading\">\u95a2\u9023\u3059\u308b\u5c0e\u5165\u4e8b\u4f8b<\/div>\n  <a href=\"https:\/\/mobilus.co.jp\/?p=44225\" class=\"link\">\n    <div class=\"image\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"144\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2025\/02\/word-image-44216-1-300x144.jpeg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2025\/02\/word-image-44216-1-300x144.jpeg 300w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2025\/02\/word-image-44216-1-1024x493.jpeg 1024w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2025\/02\/word-image-44216-1-768x370.jpeg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2025\/02\/word-image-44216-1.jpeg 1118w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/div>\n    <div class=\"texts\">\n      <div class=\"title\">\u682a\u5f0f\u4f1a\u793e\u30d5\u30a1\u30f3\u30b1\u30eb\uff5c\u500b\u4eba\u60c5\u5831\u5165\u529b\u30d5\u30a9\u30fc\u30e0\u30fbFAQ\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3057\u305f\u30c1\u30e3\u30c3\u30c8\u7a93\u53e3\u3092\u69cb\u7bc9\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u304c\u671b\u3080\u624b\u6bb5\u3067\u6700\u9ad8\u306eCX\u3092\u63d0\u4f9b\u3059\u308b<\/div>\n      <div class=\"arrow\">\n        <svg width=\"42\" height=\"42\" viewBox=\"0 0 42 42\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path d=\"M33.6 20.8757H6.71997V22.5557H33.6V20.8757Z\" fill=\"#333333\"\/>\n          <path d=\"M35.4067 21.3901L28.2966 14.28L27.1087 15.468L34.2188 22.5781L35.4067 21.3901Z\" fill=\"#333333\"\/>\n          <path d=\"M34.1428 20.1885L27.0327 27.2986L28.261 28.5268L35.3711 21.4167L34.1428 20.1885Z\" fill=\"#333333\"\/>\n        <\/svg>\n      <\/div>\n    <\/div>\n  <\/a>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>\u30b7\u30b9\u30c6\u30e0\u9023\u643a\uff5cCRM\u30fbFAQ\u30fbCTI\u30fb\u57fa\u5e79\u30b7\u30b9\u30c6\u30e0\u3068\u63a5\u7d9a\u3067\u304d\u308b\u304b<\/h3>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306ePoC\u3067\u306f\u3001\u65e2\u5b58\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u53ef\u5426\u3082\u91cd\u8981\u306a\u691c\u8a3c\u9805\u76ee\u3067\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3067\u306f\u3001CRM\u3001FAQ\u3001CTI\u3001\u30c1\u30e3\u30c3\u30c8\u30c4\u30fc\u30eb\u3001\u57fa\u5e79\u30b7\u30b9\u30c6\u30e0\u306a\u3069\u3001\u8907\u6570\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u4f7f\u3063\u3066\u9867\u5ba2\u5bfe\u5fdc\u3092\u884c\u3046\u3053\u3068\u304c\u4e00\u822c\u7684\u3067\u3059\u3002\u65b0\u3057\u3044\u30c4\u30fc\u30eb\u304c\u5358\u72ec\u3067\u306f\u4fbf\u5229\u3067\u3082\u3001\u65e2\u5b58\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3067\u304d\u306a\u3051\u308c\u3070\u3001\u4e8c\u91cd\u5165\u529b\u3084\u78ba\u8a8d\u4f5c\u696d\u304c\u5897\u3048\u3066\u3057\u307e\u3046\u304a\u305d\u308c\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>PoC\u3067\u306f\u3001\u300c\u9867\u5ba2\u60c5\u5831\u306e\u53c2\u7167\u300d\u300c\u5fdc\u5bfe\u5c65\u6b74\u306e\u767b\u9332\u300d\u300c\u901a\u8a71\u30ed\u30b0\u306e\u9023\u643a\u300d\u300cFAQ\u30c7\u30fc\u30bf\u306e\u540c\u671f\u300d\u306a\u3069\u304c\u5b9f\u73fe\u3067\u304d\u308b\u304b\u3092\u78ba\u8a8d\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u300cAPI\u9023\u643a\u306e\u53ef\u5426\u300d\u300c\u9023\u643a\u306b\u5fc5\u8981\u306a\u958b\u767a\u5de5\u6570\u300d\u300c\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u8981\u4ef6\u3092\u6e80\u305f\u305b\u308b\u304b\u300d\u306b\u3064\u3044\u3066\u3082\u691c\u8a3c\u3057\u307e\u3057\u3087\u3046\u3002\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u3092\u4e8b\u524d\u306b\u78ba\u8a8d\u3059\u308b\u3053\u3068\u3067\u3001\u672c\u756a\u5c0e\u5165\u6642\u306e\u624b\u623b\u308a\u3084\u8ffd\u52a0\u30b3\u30b9\u30c8\u3092\u6291\u3048\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fb\u500b\u4eba\u60c5\u5831\u4fdd\u8b77\uff5c\u9867\u5ba2\u60c5\u5831\u3092\u5b89\u5168\u306b\u6271\u3048\u308b\u304b<\/h3>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u6c0f\u540d\u3001\u4f4f\u6240\u3001\u96fb\u8a71\u756a\u53f7\u3001\u5951\u7d04\u60c5\u5831\u3001\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306a\u3069\u3001\u591a\u304f\u306e\u500b\u4eba\u60c5\u5831\u3092\u6271\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001PoC\u306e\u6bb5\u968e\u3067\u3082\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3084\u500b\u4eba\u60c5\u5831\u4fdd\u8b77\u306e\u89b3\u70b9\u3092\u8efd\u8996\u3057\u3066\u306f\u3044\u3051\u307e\u305b\u3093\u3002\u7279\u306bAI\u30c4\u30fc\u30eb\u3084\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3059\u308b\u5834\u5408\u3001\u300c\u3069\u306e\u30c7\u30fc\u30bf\u3092\u5916\u90e8\u30b5\u30fc\u30d3\u30b9\u306b\u9023\u643a\u3059\u308b\u306e\u304b\u300d\u300c\u4fdd\u5b58\u671f\u9593\u306f\u3069\u3046\u306a\u3063\u3066\u3044\u308b\u306e\u304b\u300d\u300c\u5b66\u7fd2\u30c7\u30fc\u30bf\u3068\u3057\u3066\u5229\u7528\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u306e\u304b\u300d\u3092\u78ba\u8a8d\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>PoC\u3067\u306f\u3001\u672c\u756a\u30c7\u30fc\u30bf\u3092\u305d\u306e\u307e\u307e\u5229\u7528\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u30de\u30b9\u30ad\u30f3\u30b0\u3084\u533f\u540d\u5316\u3092\u884c\u3046\u3053\u3068\u3082\u691c\u8a0e\u3059\u3079\u304d\u3067\u3059\u3002\u307e\u305f\u3001\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u3001\u30ed\u30b0\u7ba1\u7406\u3001\u30c7\u30fc\u30bf\u4fdd\u7ba1\u5834\u6240\u3001\u901a\u4fe1\u306e\u6697\u53f7\u5316\u306a\u3069\u3082\u78ba\u8a8d\u5bfe\u8c61\u306b\u306a\u308a\u307e\u3059\u3002\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u8981\u4ef6\u3092\u6e80\u305f\u305b\u306a\u3044\u30c4\u30fc\u30eb\u306f\u3001\u672c\u756a\u5c0e\u5165\u306e\u6bb5\u968e\u3067\u5229\u7528\u3067\u304d\u306a\u304f\u306a\u308b\u5834\u5408\u304c\u3042\u308b\u305f\u3081\u3001PoC\u521d\u671f\u304b\u3089\u78ba\u8a8d\u3057\u3066\u304a\u304f\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n<div 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class=\"title\">\u3010\u524d\u7de8\u3011SBI\u3044\u304d\u3044\u304d\u5c11\u984d\u77ed\u671f\u4fdd\u967a\uff5c\u300cSBI\u3044\u304d\u3044\u304d\u5c11\u77ed\u306e\u30da\u30c3\u30c8\u4fdd\u967a\u300d\uff5c\u5f8c\u7d9a\u4e8b\u52d9\u4f53\u5236\u307e\u3067\u8003\u616e\u3057\u305fDX\u5316\u3067\u30da\u30c3\u30c8\u4fdd\u967a\u306eLINE\u306b\u3088\u308b\u4fdd\u967a\u91d1\u8acb\u6c42\u3092\u958b\u59cb\u3002\u8acb\u6c42\uff5e\u652f\u6255\u3044\u307e\u3067\u306e\u6240\u8981\u65e5\u6570\u5927\u5e45\u524a\u6e1b\u3092\u5b9f\u73fe\u3057\u3001\u3055\u3089\u306a\u308b\u304a\u5ba2\u3055\u307e\u306e\u5229\u4fbf\u6027\u30fb\u904b\u55b6\u52b9\u7387\u5411\u4e0a\u3092\u76ee\u6307\u3059\u3002<\/div>\n      <div class=\"arrow\">\n        <svg width=\"42\" height=\"42\" viewBox=\"0 0 42 42\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path d=\"M33.6 20.8757H6.71997V22.5557H33.6V20.8757Z\" fill=\"#333333\"\/>\n          <path d=\"M35.4067 21.3901L28.2966 14.28L27.1087 15.468L34.2188 22.5781L35.4067 21.3901Z\" fill=\"#333333\"\/>\n          <path d=\"M34.1428 20.1885L27.0327 27.2986L28.261 28.5268L35.3711 21.4167L34.1428 20.1885Z\" fill=\"#333333\"\/>\n        <\/svg>\n      <\/div>\n    <\/div>\n  <\/a>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>\u30b3\u30b9\u30c8\u59a5\u5f53\u6027\uff5c\u672c\u756a\u5c0e\u5165\u6642\u306e\u8cbb\u7528\u5bfe\u52b9\u679c\u304c\u898b\u8fbc\u3081\u308b\u304b<\/h3>\n\n\n\n<p>PoC\u3067\u306f\u3001\u5c0e\u5165\u306b\u3088\u3063\u3066\u671f\u5f85\u3067\u304d\u308b\u52b9\u679c\u3068\u3001\u5b9f\u969b\u306b\u304b\u304b\u308b\u30b3\u30b9\u30c8\u306e\u30d0\u30e9\u30f3\u30b9\u306e\u691c\u8a3c\u3082\u884c\u3044\u307e\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fcDX\u3067\u306f\u3001\u30c4\u30fc\u30eb\u5229\u7528\u6599\u3060\u3051\u3067\u306a\u304f\u3001\u521d\u671f\u8a2d\u5b9a\u8cbb\u7528\u3001\u30c7\u30fc\u30bf\u6574\u5099\u8cbb\u7528\u3001\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u8cbb\u7528\u3001\u904b\u7528\u62c5\u5f53\u8005\u306e\u5de5\u6570\u306a\u3069\u3082\u767a\u751f\u3057\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001PoC\u306e\u6bb5\u968e\u3067\u524a\u6e1b\u3067\u304d\u308b\u5fdc\u5bfe\u4ef6\u6570\u3001\u77ed\u7e2e\u3067\u304d\u308b\u51e6\u7406\u6642\u9593\u3001\u524a\u6e1b\u3067\u304d\u308b\u5f8c\u51e6\u7406\u5de5\u6570\u306a\u3069\u3092\u8a66\u7b97\u3057\u3066\u304a\u304f\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3067\u4e00\u5b9a\u6570\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u81ea\u5df1\u89e3\u6c7a\u3067\u304d\u308c\u3070\u3001\u96fb\u8a71\u5bfe\u5fdc\u4ef6\u6570\u306e\u524a\u6e1b\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u8efd\u6e1b\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u4e00\u65b9\u3067\u3001\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u5de5\u6570\u304c\u5927\u304d\u3059\u304e\u308b\u5834\u5408\u3084\u3001\u6709\u4eba\u5bfe\u5fdc\u3078\u306e\u8ee2\u9001\u304c\u591a\u3044\u5834\u5408\u306f\u3001\u671f\u5f85\u3057\u305f\u8cbb\u7528\u5bfe\u52b9\u679c\u304c\u5f97\u3089\u308c\u306a\u3044\u3053\u3068\u3082\u8003\u3048\u3089\u308c\u307e\u3059\u3002PoC\u3067\u306f\u3001\u672c\u756a\u5c0e\u5165\u6642\u306e\u8cbb\u7528\u5bfe\u52b9\u679c\u3092\u73fe\u5b9f\u7684\u306b\u5224\u65ad\u3067\u304d\u308b\u6750\u6599\u3092\u96c6\u3081\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n\n\n<div 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800px) 100vw, 800px\" \/><\/div><div class='post-title'>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3068\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u3092\u6bd4\u8f03\u3057\u305f\u969b\u306e\u8cbb\u7528\u306e\u9055\u3044\u3068\u306f<\/div><\/a><\/div>\n\n\n<div class=\"related-case\">\n  <div class=\"heading\">\u95a2\u9023\u3059\u308b\u5c0e\u5165\u4e8b\u4f8b<\/div>\n  <a href=\"https:\/\/mobilus.co.jp\/?p=43509\" class=\"link\">\n    <div class=\"image\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"144\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2025\/01\/IMG_0083-1118x538-2-300x144.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\u30bb\u30be\u30f3\u81ea\u52d5\u8eca\u706b\u707d\u4fdd\u967a\u682a\u5f0f\u4f1a\u793e\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2025\/01\/IMG_0083-1118x538-2-300x144.jpg 300w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2025\/01\/IMG_0083-1118x538-2-1024x493.jpg 1024w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2025\/01\/IMG_0083-1118x538-2-768x370.jpg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/2025\/01\/IMG_0083-1118x538-2.jpg 1118w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/div>\n    <div class=\"texts\">\n      <div class=\"title\">\u30bb\u30be\u30f3\u81ea\u52d5\u8eca\u706b\u707d\u4fdd\u967a\u682a\u5f0f\u4f1a\u793e\uff5c\u5951\u7d04\u8005\u306b\u3088\u308bLINE\u53cb\u3060\u3061\u6570\u5897\u52a0\u3068\u53ce\u76ca\u8ca2\u732e\u3092\u5b9f\u73fe\u3057\u306a\u304c\u3089\u3001\u904b\u7528\u8cbb\u3082\u7d044\u5272\u524a\u6e1b<\/div>\n      <div class=\"arrow\">\n        <svg width=\"42\" height=\"42\" viewBox=\"0 0 42 42\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n          <path d=\"M33.6 20.8757H6.71997V22.5557H33.6V20.8757Z\" fill=\"#333333\"\/>\n          <path d=\"M35.4067 21.3901L28.2966 14.28L27.1087 15.468L34.2188 22.5781L35.4067 21.3901Z\" fill=\"#333333\"\/>\n          <path d=\"M34.1428 20.1885L27.0327 27.2986L28.261 28.5268L35.3711 21.4167L34.1428 20.1885Z\" fill=\"#333333\"\/>\n        <\/svg>\n      <\/div>\n    <\/div>\n  <\/a>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"callcenter-dx-poc4\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306ePoC\u306e\u9032\u3081\u65b9\u3068\u306f\uff1f<\/h2>\n\n\n\n<p>PoC\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001\u4e8b\u524d\u306e\u6e96\u5099\u304b\u3089\u691c\u8a3c\u5f8c\u306e\u8a55\u4fa1\u307e\u3067\u9069\u5207\u306a\u30b9\u30c6\u30c3\u30d7\u3092\u8e0f\u3080\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u73fe\u72b6\u8ab2\u984c\u306e\u6574\u7406\u304b\u3089\u3001\u76ee\u7684\u3068\u6210\u529f\u6761\u4ef6\u306e\u6c7a\u5b9a\u3001\u5c0f\u898f\u6a21\u74b0\u5883\u3067\u306e\u691c\u8a3c\u3001\u305d\u3057\u3066\u6bb5\u968e\u5c0e\u5165\u3078\u3064\u306a\u3052\u308b\u307e\u3067\u306e\u5177\u4f53\u7684\u306a9\u3064\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u9806\u756a\u306b\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1118\" height=\"712\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_124399331_M.jpg\" alt=\"\" class=\"wp-image-28534\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_124399331_M.jpg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_124399331_M-800x509.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_124399331_M-768x489.jpg 768w\" sizes=\"auto, (max-width: 1118px) 100vw, 1118px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>STEP1\uff5c\u73fe\u72b6\u8ab2\u984c\u3092\u6574\u7406\u3059\u308b<\/h3>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067PoC\u3092\u5b9f\u65bd\u3059\u308b\u969b\u306f\u3001\u307e\u305a\u73fe\u72b6\u306e\u8ab2\u984c\u306e\u6574\u7406\u304b\u3089\u59cb\u3081\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u300c\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u304c\u5897\u3048\u3066\u3044\u308b\u300d\u300c\u96fb\u8a71\u304c\u3064\u306a\u304c\u308a\u306b\u304f\u3044\u300d\u300c\u5fdc\u5bfe\u6642\u9593\u304c\u9577\u3044\u300d\u300c\u5f8c\u51e6\u7406\u306b\u6642\u9593\u304c\u304b\u304b\u308b\u300d\u300cFAQ\u304c\u6d3b\u7528\u3055\u308c\u3066\u3044\u306a\u3044\u300d\u306a\u3069\u3001\u73fe\u5834\u3067\u767a\u751f\u3057\u3066\u3044\u308b\u554f\u984c\u3092\u5177\u4f53\u7684\u306b\u6d17\u3044\u51fa\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u3068\u304d\u3001\u7ba1\u7406\u8005\u5074\u306e\u8a8d\u8b58\u3060\u3051\u3067\u306a\u304f\u3001\u5b9f\u969b\u306b\u9867\u5ba2\u5bfe\u5fdc\u3092\u884c\u3063\u3066\u3044\u308b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u58f0\u3092\u805e\u304f\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u73fe\u5834\u306e\u8ab2\u984c\u3092\u5341\u5206\u306b\u628a\u63e1\u3057\u306a\u3044\u307e\u307ePoC\u3092\u59cb\u3081\u308b\u3068\u3001\u6280\u8853\u691c\u8a3c\u3060\u3051\u3067\u7d42\u308f\u3063\u3066\u3057\u307e\u3044\u3001\u696d\u52d9\u6539\u5584\u306b\u3064\u306a\u304c\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u3001\u5fdc\u5bfe\u6642\u9593\u3001\u5f8c\u51e6\u7406\u6642\u9593\u3001\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u4ef6\u6570\u306a\u3069\u306e\u5b9a\u91cf\u30c7\u30fc\u30bf\u3082\u78ba\u8a8d\u3057\u3066\u304a\u304f\u3068\u3001PoC\u5f8c\u306e\u52b9\u679c\u6e2c\u5b9a\u304c\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u307e\u305a\u306f\u300c\u4f55\u306b\u56f0\u3063\u3066\u3044\u308b\u306e\u304b\u300d\u3092\u660e\u78ba\u306b\u3059\u308b\u3053\u3068\u304c\u3001PoC\u6210\u529f\u306e\u51fa\u767a\u70b9\u3067\u3059\u3002<\/p>\n\n\n<div class='related-post-container'><div class='related-post-heading'>\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u95a2\u9023\u8a18\u4e8b<\/div><a href='https:\/\/mobilus.co.jp\/lab\/trend\/contactcenter-kpi-1\/' class='related-post-link'><div class='post-image'><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"385\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/05\/img_LabTop_cc-kpi-800x385.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" style=\"width: 180px; height: auto;\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/05\/img_LabTop_cc-kpi-800x385.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/05\/img_LabTop_cc-kpi-768x370.jpg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/05\/img_LabTop_cc-kpi.jpg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/05\/img_LabTop_cc-kpi-733x353.jpg 733w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/05\/img_LabTop_cc-kpi-544x262.jpg 544w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\uff08\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\uff09\u306eKPI\u91cd\u898119\u6307\u6a19\u3068\u8a55\u4fa1\u57fa\u6e96\u3078\u306e\u843d\u3068\u3057\u8fbc\u307f\u65b9<\/div><\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>STEP2\uff5cPoC\u306e\u76ee\u7684\u3092\u660e\u78ba\u306b\u3059\u308b<\/h3>\n\n\n\n<p>\u73fe\u72b6\u8ab2\u984c\u3092\u6574\u7406\u3057\u305f\u3089\u3001\u6b21\u306fPoC\u306e\u76ee\u7684\u306e\u660e\u78ba\u5316\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u300c\u554f\u3044\u5408\u308f\u305b\u306e\u81ea\u5df1\u89e3\u6c7a\u7387\u3092\u9ad8\u3081\u305f\u3044\u300d\u300c\u96fb\u8a71\u306e\u5f85\u3061\u6642\u9593\u3092\u77ed\u7e2e\u3057\u305f\u3044\u300d\u300c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5f8c\u51e6\u7406\u6642\u9593\u3092\u524a\u6e1b\u3057\u305f\u3044\u300d\u300cFAQ\u691c\u7d22\u306e\u7cbe\u5ea6\u3092\u9ad8\u3081\u305f\u3044\u300d\u306a\u3069\u3001\u691c\u8a3c\u3057\u305f\u3044\u76ee\u7684\u3092\u5177\u4f53\u5316\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u76ee\u7684\u304c\u66d6\u6627\u306a\u307e\u307ePoC\u3092\u59cb\u3081\u308b\u3068\u3001\u691c\u8a3c\u5f8c\u306b\u6210\u529f\u3060\u3063\u305f\u306e\u304b\u5931\u6557\u3060\u3063\u305f\u306e\u304b\u5224\u65ad\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3059\u3002\u7279\u306b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fcDX\u3067\u306f\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u3001\u696d\u52d9\u52b9\u7387\u5316\u3001\u5fdc\u5bfe\u54c1\u8cea\u306e\u5e73\u6e96\u5316\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u306a\u3069\u3001\u8907\u6570\u306e\u76ee\u7684\u304c\u6df7\u5728\u3057\u3084\u3059\u3044\u305f\u3081\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>PoC\u3067\u306f\u3001\u3059\u3079\u3066\u306e\u8ab2\u984c\u3092\u4e00\u5ea6\u306b\u89e3\u6c7a\u3057\u3088\u3046\u3068\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u512a\u5148\u5ea6\u306e\u9ad8\u3044\u76ee\u7684\u306b\u7d5e\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u76ee\u7684\u304c\u660e\u78ba\u306b\u306a\u3063\u3066\u3044\u308c\u3070\u3001\u691c\u8a3c\u7bc4\u56f2\u3084KPI\u3001\u8a55\u4fa1\u65b9\u6cd5\u3082\u6c7a\u3081\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>STEP3\uff5c\u5bfe\u8c61\u696d\u52d9\u30fb\u5bfe\u8c61\u30c1\u30e3\u30cd\u30eb\u3092\u7d5e\u308b<\/h3>\n\n\n\n<p>PoC\u3092\u884c\u3046\u969b\u306f\u3001\u5bfe\u8c61\u696d\u52d9\u3084\u5bfe\u8c61\u30c1\u30e3\u30cd\u30eb\u3092\u7d5e\u3063\u3066\u691c\u8a3c\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u306f\u3001\u96fb\u8a71\u3001\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u3001FAQ\u30b5\u30a4\u30c8\u3001\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u30c1\u30e3\u30cd\u30eb\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3082\u3001\u624b\u7d9a\u304d\u6848\u5185\u3001\u6599\u91d1\u78ba\u8a8d\u3001\u64cd\u4f5c\u8aac\u660e\u3001\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u3001\u89e3\u7d04\u76f8\u8ac7\u306a\u3069\u591a\u5c90\u306b\u308f\u305f\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u6700\u521d\u304b\u3089\u3059\u3079\u3066\u306e\u696d\u52d9\u3084\u30c1\u30e3\u30cd\u30eb\u3092\u5bfe\u8c61\u306b\u3059\u308b\u3068\u3001\u691c\u8a3c\u7bc4\u56f2\u304c\u5e83\u304c\u308a\u3059\u304e\u3066\u3001\u52b9\u679c\u3084\u8ab2\u984c\u3092\u6b63\u3057\u304f\u8a55\u4fa1\u3067\u304d\u307e\u305b\u3093\u3002\u305f\u3068\u3048\u3070\u3001\u300c\u307e\u305a\u306f\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u304c\u591a\u304f\u3001\u56de\u7b54\u304c\u5b9a\u578b\u5316\u3057\u3084\u3059\u3044FAQ\u9818\u57df\u3060\u3051\u3092\u5bfe\u8c61\u306b\u3059\u308b\u300d\u306a\u3069\u3001PoC\u306b\u9069\u3057\u305f\u7bc4\u56f2\u3092\u9078\u3076\u3053\u3068\u304c\u73fe\u5b9f\u7684\u3067\u3059\u3002\u5bfe\u8c61\u3092\u7d5e\u308b\u3053\u3068\u3067\u3001\u77ed\u671f\u9593\u3067\u3082\u691c\u8a3c\u7d50\u679c\u3092\u5f97\u3084\u3059\u304f\u306a\u308a\u3001\u672c\u756a\u5c0e\u5165\u306b\u5411\u3051\u305f\u5224\u65ad\u3082\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>STEP4\uff5c\u691c\u8a3c\u7bc4\u56f2\u3068\u6210\u529f\u6761\u4ef6\u3092\u6c7a\u3081\u308b<\/h3>\n\n\n\n<p>PoC\u3067\u306f\u3001\u691c\u8a3c\u7bc4\u56f2\u3068\u6210\u529f\u6761\u4ef6\u3092\u4e8b\u524d\u306b\u6c7a\u3081\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u691c\u8a3c\u7bc4\u56f2\u3068\u306f\u3001\u3069\u306e\u696d\u52d9\u3001\u3069\u306e\u30c1\u30e3\u30cd\u30eb\u3001\u3069\u306e\u9867\u5ba2\u5c64\u3001\u3069\u306e\u554f\u3044\u5408\u308f\u305b\u30ab\u30c6\u30b4\u30ea\u3092\u5bfe\u8c61\u306b\u3059\u308b\u304b\u3092\u6307\u3057\u307e\u3059\u3002\u6210\u529f\u6761\u4ef6\u3068\u306f\u3001PoC\u306e\u7d50\u679c\u3068\u3057\u3066\u3069\u306e\u6c34\u6e96\u3092\u6e80\u305f\u305b\u3070\u672c\u756a\u5c0e\u5165\u3092\u691c\u8a0e\u3067\u304d\u308b\u306e\u304b\u3068\u3044\u3046\u5224\u65ad\u57fa\u6e96\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3067\u3042\u308c\u3070\u300c\u81ea\u5df1\u89e3\u6c7a\u7387\u304c\u4e00\u5b9a\u4ee5\u4e0a\u300d\u300c\u6709\u4eba\u8ee2\u9001\u7387\u304c\u60f3\u5b9a\u4ee5\u4e0b\u300d\u300c\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u4f4e\u4e0b\u3057\u306a\u3044\u300d\u306a\u3069\u304c\u6210\u529f\u6761\u4ef6\u306b\u306a\u308a\u5f97\u307e\u3059\u3002\u901a\u8a71\u8981\u7d04\u30c4\u30fc\u30eb\u3067\u3042\u308c\u3070\u300c\u5f8c\u51e6\u7406\u6642\u9593\u304c\u4f55\uff05\u524a\u6e1b\u3067\u304d\u308b\u304b\u300d\u300c\u8981\u7d04\u5185\u5bb9\u306e\u4fee\u6b63\u5de5\u6570\u304c\u8a31\u5bb9\u7bc4\u56f2\u304b\u300d\u3068\u3044\u3063\u305f\u57fa\u6e96\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u6210\u529f\u6761\u4ef6\u3092\u6c7a\u3081\u3066\u304a\u304f\u3053\u3068\u3067\u3001PoC\u5f8c\u306b\u611f\u899a\u7684\u306a\u8a55\u4fa1\u3067\u306f\u306a\u304f\u3001\u5ba2\u89b3\u7684\u306a\u5224\u65ad\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n<div 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class=\"wp-block-heading\"><a><\/a>STEP5\uff5cFAQ\u30fb\u5fdc\u5bfe\u5c65\u6b74\u30fb\u30de\u30cb\u30e5\u30a2\u30eb\u306a\u3069\u306e\u30c7\u30fc\u30bf\u3092\u6e96\u5099\u3059\u308b<\/h3>\n\n\n\n<p>AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001FAQ\u691c\u7d22\u3001\u56de\u7b54\u5019\u88dc\u63d0\u793a\u3001\u901a\u8a71\u8981\u7d04\u3001VOC\u5206\u6790\u306a\u3069\u306ePoC\u3067\u306f\u3001\u691c\u8a3c\u306b\u4f7f\u3046\u30c7\u30fc\u30bf\u306e\u6e96\u5099\u304c\u91cd\u8981\u3067\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u306f\u3001FAQ\u3001\u5fdc\u5bfe\u5c65\u6b74\u3001\u901a\u8a71\u9332\u97f3\u3001\u30c1\u30e3\u30c3\u30c8\u30ed\u30b0\u3001\u30e1\u30fc\u30eb\u5c65\u6b74\u3001\u696d\u52d9\u30de\u30cb\u30e5\u30a2\u30eb\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u30c7\u30fc\u30bf\u304c\u84c4\u7a4d\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u3053\u308c\u3089\u306e\u30c7\u30fc\u30bf\u304c\u300c\u53e4\u3044\u300d\u300c\u91cd\u8907\u3057\u3066\u3044\u308b\u300d\u300c\u8868\u73fe\u304c\u7d71\u4e00\u3055\u308c\u3066\u3044\u306a\u3044\u300d\u300c\u8aa4\u3063\u305f\u60c5\u5831\u3092\u542b\u3093\u3067\u3044\u308b\u300d\u3068\u3044\u3063\u305f\u5834\u5408\u3001PoC\u306e\u7d50\u679c\u306b\u3082\u60aa\u5f71\u97ff\u304c\u51fa\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070FAQ\u306e\u5185\u5bb9\u304c\u5b9f\u969b\u306e\u554f\u3044\u5408\u308f\u305b\u3068\u5408\u3063\u3066\u3044\u306a\u3051\u308c\u3070\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084FAQ\u691c\u7d22\u306e\u7cbe\u5ea6\u306f\u4e0a\u304c\u308a\u307e\u305b\u3093\u3002PoC\u524d\u306b\u306f\u3001\u5bfe\u8c61\u696d\u52d9\u306b\u95a2\u4fc2\u3059\u308b\u30c7\u30fc\u30bf\u3092\u6574\u7406\u3057\u3001\u4e0d\u8981\u306a\u60c5\u5831\u3092\u9664\u5916\u3057\u3001\u6700\u65b0\u306e\u30eb\u30fc\u30eb\u3084\u30de\u30cb\u30e5\u30a2\u30eb\u3068\u6574\u5408\u3055\u305b\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u30c7\u30fc\u30bf\u54c1\u8cea\u3092\u6574\u3048\u308b\u3053\u3068\u306f\u3001PoC\u306e\u7cbe\u5ea6\u3092\u9ad8\u3081\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u672c\u756a\u904b\u7528\u306e\u571f\u53f0\u3065\u304f\u308a\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n<div 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class=\"wp-block-heading\"><a><\/a>STEP7\uff5c\u5b9a\u91cf\u30fb\u5b9a\u6027\u306e\u4e21\u9762\u3067\u8a55\u4fa1\u3059\u308b<\/h3>\n\n\n\n<p>PoC\u306e\u8a55\u4fa1\u3067\u306f\u3001\u5b9a\u91cf\u30c7\u30fc\u30bf\u3068\u5b9a\u6027\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u4e21\u65b9\u3092\u898b\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u5b9a\u91cf\u30c7\u30fc\u30bf\u3068\u3057\u3066\u306f\u3001\u300c\u81ea\u5df1\u89e3\u6c7a\u7387\u300d\u300c\u6709\u4eba\u8ee2\u9001\u7387\u300d\u300c\u5fdc\u5bfe\u6642\u9593\u300d\u300c\u5f8c\u51e6\u7406\u6642\u9593\u300d\u300cFAQ\u691c\u7d22\u30d2\u30c3\u30c8\u7387\u300d\u300c\u9867\u5ba2\u6e80\u8db3\u5ea6\u300d\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u6570\u5024\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u3067\u3001\u5c0e\u5165\u306b\u3088\u3063\u3066\u3069\u306e\u7a0b\u5ea6\u306e\u52b9\u679c\u304c\u898b\u8fbc\u3081\u308b\u304b\u3092\u5ba2\u89b3\u7684\u306b\u5224\u65ad\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3067\u3001\u6570\u5024\u3060\u3051\u3067\u306f\u898b\u3048\u306b\u304f\u3044\u8ab2\u984c\u3082\u3042\u308a\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u300c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u4f7f\u3044\u306b\u304f\u3044\u3068\u611f\u3058\u3066\u3044\u308b\u300d\u300c\u9867\u5ba2\u304c\u56de\u7b54\u5185\u5bb9\u306b\u4e0d\u5b89\u3092\u611f\u3058\u3066\u3044\u308b\u300d\u300c\u7ba1\u7406\u8005\u306e\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u8ca0\u8377\u304c\u9ad8\u3044\u300d\u3068\u3044\u3063\u305f\u70b9\u306f\u3001\u30d2\u30a2\u30ea\u30f3\u30b0\u3084\u30a2\u30f3\u30b1\u30fc\u30c8\u306b\u3088\u308b\u628a\u63e1\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002PoC\u3067\u306f\u3001\u6570\u5024\u4e0a\u306e\u6539\u5584\u3060\u3051\u3067\u306a\u304f\u3001\u73fe\u5834\u304c\u7d99\u7d9a\u7684\u306b\u4f7f\u3048\u308b\u304b\u3001\u9867\u5ba2\u4f53\u9a13\u3092\u640d\u306a\u3063\u3066\u3044\u306a\u3044\u304b\u3082\u542b\u3081\u3066\u8a55\u4fa1\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n\n\n<div 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class=\"wp-block-heading\"><a><\/a>STEP8\uff5c\u672c\u756a\u5c0e\u5165\u306b\u5411\u3051\u305f\u8ab2\u984c\u3092\u6574\u7406\u3059\u308b<\/h3>\n\n\n\n<p>PoC\u304c\u7d42\u308f\u3063\u305f\u3089\u3001\u691c\u8a3c\u7d50\u679c\u3092\u3082\u3068\u306b\u672c\u756a\u5c0e\u5165\u306b\u5411\u3051\u305f\u8ab2\u984c\u3092\u6574\u7406\u3057\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u300c\u56de\u7b54\u7cbe\u5ea6\u3092\u9ad8\u3081\u308b\u305f\u3081\u306eFAQ\u6539\u5584\u300d\u300c\u6709\u4eba\u8ee2\u9001\u30d5\u30ed\u30fc\u306e\u898b\u76f4\u3057\u300d\u300cCRM\u9023\u643a\u306e\u8ffd\u52a0\u958b\u767a\u300d\u300c\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u78ba\u8a8d\u300d\u300c\u904b\u7528\u4f53\u5236\u306e\u6574\u5099\u300d\u306a\u3069\u304c\u8ab2\u984c\u3068\u3057\u3066\u6319\u304c\u308b\u3053\u3068\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u6bb5\u968e\u3067\u91cd\u8981\u306a\u306e\u306f\u3001PoC\u306e\u7d50\u679c\u3092\u300c\u6210\u529f\u300d\u300c\u5931\u6557\u300d\u3060\u3051\u3067\u5224\u65ad\u3057\u306a\u3044\u3053\u3068\u3067\u3059\u3002\u671f\u5f85\u3057\u305f\u52b9\u679c\u304c\u4e00\u90e8\u3057\u304b\u51fa\u306a\u304b\u3063\u305f\u5834\u5408\u3067\u3082\u3001\u5bfe\u8c61\u696d\u52d9\u3092\u7d5e\u308c\u3070\u6709\u52b9\u306b\u4f7f\u3048\u308b\u30b1\u30fc\u30b9\u3084\u3001\u30c7\u30fc\u30bf\u6574\u5099\u306b\u3088\u3063\u3066\u6539\u5584\u3067\u304d\u308b\u30b1\u30fc\u30b9\u3082\u591a\u3044\u3067\u3059\u3002\u307e\u305f\u3001\u672c\u756a\u5c0e\u5165\u6642\u306b\u5fc5\u8981\u306a\u8cbb\u7528\u3001\u5de5\u6570\u3001\u62c5\u5f53\u90e8\u7f72\u3001\u904b\u7528\u30eb\u30fc\u30eb\u3082\u6574\u7406\u3057\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002PoC\u3067\u898b\u3064\u304b\u3063\u305f\u8ab2\u984c\u3092\u5177\u4f53\u7684\u306a\u6539\u5584\u30a2\u30af\u30b7\u30e7\u30f3\u306b\u843d\u3068\u3057\u8fbc\u3080\u3053\u3068\u3067\u3001\u6b21\u306e\u5c0e\u5165\u30d5\u30a7\u30fc\u30ba\u3078\u9032\u307f\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>STEP9\uff5cMVP\u30fb\u6bb5\u968e\u5c0e\u5165\u3078\u3064\u306a\u3052\u308b<\/h3>\n\n\n\n<p>PoC\u3067\u4e00\u5b9a\u306e\u52b9\u679c\u304c\u78ba\u8a8d\u3067\u304d\u305f\u5834\u5408\u306f\u3001\u3044\u304d\u306a\u308a\u5168\u9762\u5c0e\u5165\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u5fc5\u8981\u6700\u4f4e\u9650\u306e\u6a5f\u80fd\u3084\u7bc4\u56f2\u3067\u904b\u7528\u3092\u958b\u59cb\u3057\u3001\u5b9f\u969b\u306e\u5229\u7528\u72b6\u6cc1\u3092\u898b\u306a\u304c\u3089\u6539\u5584\u3057\u3066\u3044\u304f\u300cMVP\uff08Minimum Viable Product\uff09\u300d\u958b\u767a\u3084\u6bb5\u968e\u5c0e\u5165\u3078\u3064\u306a\u3052\u308b\u306e\u304c\u73fe\u5b9f\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u306f\u3001\u307e\u305a\u300c\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u306e\u591a\u3044FAQ\u9818\u57df\u3060\u3051\u3092\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u5316\u3059\u308b\u300d\u300c\u7279\u5b9a\u7a93\u53e3\u3060\u3051\u3067\u901a\u8a71\u8981\u7d04\u3092\u4f7f\u3046\u300d\u300c\u4e00\u90e8\u30c1\u30fc\u30e0\u3067FAQ\u691c\u7d22\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u300d\u306a\u3069\u306e\u9032\u3081\u65b9\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u6bb5\u968e\u5c0e\u5165\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u73fe\u5834\u3078\u306e\u8ca0\u8377\u3092\u6291\u3048\u306a\u304c\u3089\u3001\u904b\u7528\u4e0a\u306e\u8ab2\u984c\u3092\u7d99\u7d9a\u7684\u306b\u6539\u5584\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u5c0f\u3055\u306a\u6210\u529f\u4e8b\u4f8b\u3092\u4f5c\u308b\u3053\u3068\u3067\u3001\u793e\u5185\u306e\u7406\u89e3\u3084\u5354\u529b\u3092\u5f97\u3084\u3059\u304f\u306a\u308b\u70b9\u3082\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002PoC\u306f\u30b4\u30fc\u30eb\u3067\u306f\u306a\u304f\u3001\u672c\u756a\u904b\u7528\u306b\u5411\u3051\u305f\u7b2c\u4e00\u6b69\u3068\u3057\u3066\u4f4d\u7f6e\u3065\u3051\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n<div class='related-post-container'><div class='related-post-heading'>\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u95a2\u9023\u8a18\u4e8b<\/div><a href='https:\/\/mobilus.co.jp\/lab\/cx\/ai-agent-1\/' class='related-post-link'><div class='post-image'><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"385\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/img_LabTop-3-800x385.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" style=\"width: 180px; height: auto;\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/img_LabTop-3-800x385.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/img_LabTop-3-768x370.jpg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/img_LabTop-3.jpg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/img_LabTop-3-733x353.jpg 733w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/05\/img_LabTop-3-544x262.jpg 544w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>\u30102025\u5e74\u5ea6\u7248\u3011AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u30fb\u30b9\u30c6\u30c3\u30d7\u30fb\u30ea\u30b9\u30af<\/div><\/a><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"callcenter-dx-poc5\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fcPoC\u306e\u6210\u529f\u6307\u6a19\u3068\u306f\uff1f<\/h2>\n\n\n\n<p>PoC\u306e\u7d50\u679c\u3092\u8a55\u4fa1\u3057\u3001\u672c\u756a\u5c0e\u5165\u306e\u53ef\u5426\u3092\u5224\u65ad\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u660e\u78ba\u306a\u6307\u6a19\u306e\u8a2d\u5b9a\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002\u3053\u3053\u3067\u306f\u3001\u4e00\u6b21\u89e3\u6c7a\u7387\u3084AI\u89e3\u6c7a\u7387\u3001\u5e73\u5747\u5fdc\u7b54\u6642\u9593\u3068\u3044\u3063\u305f\u52b9\u7387\u5316\u306e\u6307\u6a19\u304b\u3089\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4f5c\u696d\u524a\u6e1b\u6642\u9593\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3001\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u5de5\u6570\u307e\u3067\u3001PoC\u3067\u8ffd\u3046\u3079\u304d\u4e3b\u306a\u6210\u529f\u6307\u6a19\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1118\" height=\"712\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_124399154_M.jpg\" alt=\"\" class=\"wp-image-28537\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_124399154_M.jpg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_124399154_M-800x509.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/07\/pixta_124399154_M-768x489.jpg 768w\" sizes=\"auto, (max-width: 1118px) 100vw, 1118px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>\u4e00\u6b21\u89e3\u6c7a\u7387\u30fb\u81ea\u5df1\u89e3\u6c7a\u7387<\/h3>\n\n\n\n<p>\u4e00\u6b21\u89e3\u6c7a\u7387\uff08FCR\uff1aFirst Call Resolution\uff09\u3084\u81ea\u5df1\u89e3\u6c7a\u7387\u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fcPoC\u306b\u304a\u3051\u308b\u91cd\u8981\u306aKPI\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u4e00\u6b21\u89e3\u6c7a\u7387\uff1a\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u304c\u521d\u56de\u5bfe\u5fdc\u3067\u89e3\u6c7a\u3057\u305f\u5272\u5408<\/li>\n\n\n\n<li>\u81ea\u5df1\u89e3\u6c7a\u7387\uff1a\u9867\u5ba2\u304c\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001FAQ\u30b5\u30a4\u30c8\u3001\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u306a\u3069\u3092\u5229\u7528\u3057\u3066\u3001\u6709\u4eba\u5bfe\u5fdc\u3092\u4ecb\u3055\u305a\u306b\u554f\u984c\u3092\u89e3\u6c7a\u3067\u304d\u305f\u5272\u5408<\/li>\n<\/ul>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u6307\u6a19\u304c\u5411\u4e0a\u3059\u308c\u3070\u3001\u9867\u5ba2\u306e\u518d\u554f\u3044\u5408\u308f\u305b\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5bfe\u5fdc\u4ef6\u6570\u3092\u6e1b\u3089\u305b\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u81ea\u5df1\u89e3\u6c7a\u7387\u3060\u3051\u3092\u8ffd\u3044\u3059\u304e\u308b\u3068\u3001\u672c\u6765\u306f\u6709\u4eba\u5bfe\u5fdc\u304c\u5fc5\u8981\u306a\u554f\u3044\u5408\u308f\u305b\u307e\u3067\u81ea\u52d5\u5bfe\u5fdc\u306b\u5bc4\u305b\u3066\u3057\u307e\u3046\u30ea\u30b9\u30af\u304c\u751f\u3058\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3084\u518d\u554f\u3044\u5408\u308f\u305b\u7387\u3068\u3042\u308f\u305b\u3066\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n<div class='related-post-container'><div class='related-post-heading'>\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u95a2\u9023\u8a18\u4e8b<\/div><a href='https:\/\/mobilus.co.jp\/lab\/cx\/kpi-2\/' class='related-post-link'><div class='post-image'><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"385\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/img_LabTop_02-1-800x385.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" style=\"width: 180px; height: auto;\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/img_LabTop_02-1-800x385.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/img_LabTop_02-1-768x370.jpg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/img_LabTop_02-1.jpg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/img_LabTop_02-1-733x353.jpg 733w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/08\/img_LabTop_02-1-544x262.jpg 544w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306b\u304a\u3051\u308b\u300c\u89e3\u6c7a\u7387\u300d\u3068\u306f\uff1f\u8a08\u7b97\u65b9\u6cd5\u30fb\u6539\u5584\u8853\u307e\u3067<\/div><\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>AI\u89e3\u6c7a\u7387\u30fb\u6709\u4eba\u8ee2\u9001\u7387<\/h3>\n\n\n\n<p>AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3092\u5c0e\u5165\u3059\u308bPoC\u3067\u306f\u3001AI\u89e3\u6c7a\u7387\u3068\u6709\u4eba\u8ee2\u9001\u7387\u3082\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>AI\u89e3\u6c7a\u7387\uff1aAI\u304c\u5bfe\u5fdc\u3057\u305f\u554f\u3044\u5408\u308f\u305b\u306e\u3046\u3061\u3001\u9867\u5ba2\u306e\u554f\u984c\u3092\u5b8c\u7d50\u3067\u304d\u305f\u5272\u5408<\/li>\n\n\n\n<li>\u6709\u4eba\u8ee2\u9001\u7387\uff1aAI\u5bfe\u5fdc\u304b\u3089\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5bfe\u5fdc\u306b\u5207\u308a\u66ff\u308f\u3063\u305f\u5272\u5408<\/li>\n<\/ul>\n\n\n\n<p>AI\u89e3\u6c7a\u7387\u304c\u9ad8\u304f\u3001\u6709\u4eba\u8ee2\u9001\u7387\u304c\u4f4e\u3051\u308c\u3070\u3001\u81ea\u52d5\u5316\u306b\u3088\u308b\u696d\u52d9\u524a\u6e1b\u52b9\u679c\u304c\u898b\u8fbc\u3081\u307e\u3059\u3002\u4e00\u65b9\u3067\u3001\u6709\u4eba\u8ee2\u9001\u7387\u304c\u9ad8\u3044\u5834\u5408\u306f\u3001\u300cAI\u304c\u5bfe\u5fdc\u3067\u304d\u308b\u554f\u3044\u5408\u308f\u305b\u7bc4\u56f2\u304c\u72ed\u3044\u300d\u300cFAQ\u3084\u30b7\u30ca\u30ea\u30aa\u304c\u4e0d\u8db3\u3057\u3066\u3044\u308b\u300d\u300c\u56de\u7b54\u7cbe\u5ea6\u304c\u4f4e\u3044\u300d\u3068\u3044\u3063\u305f\u8ab2\u984c\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002PoC\u3067\u306f\u3001\u3069\u306e\u554f\u3044\u5408\u308f\u305b\u304cAI\u3067\u89e3\u6c7a\u3067\u304d\u3001\u3069\u306e\u554f\u3044\u5408\u308f\u305b\u306f\u6709\u4eba\u5bfe\u5fdc\u304c\u5fc5\u8981\u306a\u306e\u304b\u3092\u5206\u985e\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n<div class='related-post-container'><div class='related-post-heading'>\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u95a2\u9023\u8a18\u4e8b<\/div><a href='https:\/\/mobilus.co.jp\/lab\/chatbot\/mannedchat\/' class='related-post-link'><div class='post-image'><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"385\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/12\/img_LabTop-2-800x385.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" style=\"width: 180px; height: auto;\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/12\/img_LabTop-2-800x385.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/12\/img_LabTop-2-768x370.jpg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/12\/img_LabTop-2.jpg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/12\/img_LabTop-2-733x353.jpg 733w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/12\/img_LabTop-2-544x262.jpg 544w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u3068\u306f\uff1f\u7a2e\u985e\u3084\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3068\u5c0e\u5165\u306e\u30dd\u30a4\u30f3\u30c8\u307e\u3067<\/div><\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>\u5e73\u5747\u5fdc\u7b54\u6642\u9593\u30fb\u5e73\u5747\u51e6\u7406\u6642\u9593\u30fb\u5e73\u5747\u5f8c\u51e6\u7406\u6642\u9593<\/h3>\n\n\n\n<p>\u5e73\u5747\u5fdc\u7b54\u6642\u9593\uff08ASA\uff1aAverage Speed of Answer\uff09\u3001\u5e73\u5747\u51e6\u7406\u6642\u9593\uff08AHT\uff1aAverage Handling Time\uff09\u3001\u5e73\u5747\u5f8c\u51e6\u7406\u6642\u9593\uff08ACW\uff1aAfter Call Work\uff09\u306f\u3001\u696d\u52d9\u52b9\u7387\u5316\u306e\u52b9\u679c\u3092\u6e2c\u308b\u3046\u3048\u3067\u91cd\u8981\u306aKPI\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u5e73\u5747\u5fdc\u7b54\u6642\u9593\uff1a\u9867\u5ba2\u304c\u554f\u3044\u5408\u308f\u305b\u3092\u958b\u59cb\u3057\u3066\u304b\u3089\u5bfe\u5fdc\u304c\u59cb\u307e\u308b\u307e\u3067\u306e\u6642\u9593<\/li>\n\n\n\n<li>\u5e73\u5747\u51e6\u7406\u6642\u9593\uff1a\u554f\u3044\u5408\u308f\u305b1\u4ef6\u3042\u305f\u308a\u306e\u5bfe\u5fdc\u306b\u304b\u304b\u308b\u6642\u9593<\/li>\n\n\n\n<li>\u5e73\u5747\u5f8c\u51e6\u7406\u6642\u9593\uff1a\u901a\u8a71\u5f8c\u306e\u5c65\u6b74\u5165\u529b\u3084\u4e8b\u52d9\u51e6\u7406\u306b\u304b\u304b\u308b\u6642\u9593<\/li>\n<\/ul>\n\n\n\n<p>\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3084IVR\u3067\u554f\u3044\u5408\u308f\u305b\u3092\u9069\u5207\u306b\u632f\u308a\u5206\u3051\u3089\u308c\u308c\u3070\u3001\u5f85\u3061\u6642\u9593\u306e\u77ed\u7e2e\u306b\u3064\u306a\u304c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002FAQ\u691c\u7d22\u3084\u56de\u7b54\u5019\u88dc\u63d0\u793a\u30c4\u30fc\u30eb\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u56de\u7b54\u3092\u63a2\u3059\u6642\u9593\u306e\u77ed\u7e2e\u306b\u52b9\u679c\u7684\u3067\u3059\u3002\u901a\u8a71\u8981\u7d04\u30c4\u30fc\u30eb\u306f\u3001\u5fdc\u5bfe\u5c65\u6b74\u306e\u4f5c\u6210\u6642\u9593\u3092\u524a\u6e1b\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u304c\u5927\u304d\u306a\u8a55\u4fa1\u30dd\u30a4\u30f3\u30c8\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n<div class='related-post-container'><div class='related-post-heading'>\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u95a2\u9023\u8a18\u4e8b<\/div><a href='https:\/\/mobilus.co.jp\/lab\/chat-support\/aht-2\/' class='related-post-link'><div class='post-image'><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/06\/word-image-19071-1-800x533.jpeg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" style=\"width: 180px; height: auto;\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/06\/word-image-19071-1-800x533.jpeg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/06\/word-image-19071-1-768x512.jpeg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/06\/word-image-19071-1-1600x1066.jpeg 1600w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/06\/word-image-19071-1.jpeg 2000w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>AHT\uff08\u5e73\u5747\u51e6\u7406\u6642\u9593\uff09\u3068\u306f\uff1f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u6307\u6a19\u6539\u5584\u30fb\u52b9\u7387\u53164\u7b56<\/div><\/a><\/div>\n\n\n<div class='related-post-container'><div class='related-post-heading'>\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u95a2\u9023\u8a18\u4e8b<\/div><a href='https:\/\/mobilus.co.jp\/lab\/chat-support\/acw\/' class='related-post-link'><div class='post-image'><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"385\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/06\/lab_ACW_01-800x385.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" style=\"width: 180px; height: auto;\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/06\/lab_ACW_01-800x385.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/06\/lab_ACW_01-768x370.jpg 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class=\"wp-block-list\">\n<li>FAQ\u691c\u7d22\u30d2\u30c3\u30c8\u7387\uff1a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3084\u9867\u5ba2\u304c\u691c\u7d22\u3057\u305f\u969b\u306b\u3001\u6c42\u3081\u308b\u60c5\u5831\u306b\u305f\u3069\u308a\u7740\u3051\u305f\u5272\u5408<\/li>\n\n\n\n<li>\u56de\u7b54\u5019\u88dc\u306e\u63a1\u7528\u7387\uff1a\u30b7\u30b9\u30c6\u30e0\u304c\u63d0\u793a\u3057\u305f\u56de\u7b54\u5019\u88dc\u304c\u5b9f\u969b\u306e\u5fdc\u5bfe\u3067\u4f7f\u308f\u308c\u305f\u5272\u5408<\/li>\n<\/ul>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u6570\u5024\u304c\u4f4e\u3044\u5834\u5408\u3001\u300cFAQ\u306e\u5185\u5bb9\u304c\u4e0d\u8db3\u3057\u3066\u3044\u308b\u300d\u300c\u691c\u7d22\u30ad\u30fc\u30ef\u30fc\u30c9\u3068FAQ\u8868\u73fe\u304c\u5408\u3063\u3066\u3044\u306a\u3044\u300d\u300c\u56de\u7b54\u5019\u88dc\u306e\u7cbe\u5ea6\u304c\u4f4e\u3044\u300d\u3068\u3044\u3063\u305f\u8ab2\u984c\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002\u307e\u305f\u3001\u30d2\u30c3\u30c8\u3057\u3066\u3044\u3066\u3082\u5185\u5bb9\u304c\u53e4\u3044\u30fb\u9577\u3059\u304e\u308b\u30fb\u73fe\u5834\u3067\u4f7f\u3044\u306b\u304f\u3044\u5834\u5408\u306f\u3001\u5b9f\u969b\u306e\u5fdc\u5bfe\u54c1\u8cea\u5411\u4e0a\u306b\u306f\u3064\u306a\u304c\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>PoC\u3067\u306f\u3001\u691c\u7d22\u7d50\u679c\u306e\u4ef6\u6570\u3060\u3051\u3067\u306a\u304f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5b9f\u52d9\u3067\u4f7f\u3048\u308b\u56de\u7b54\u306b\u306a\u3063\u3066\u3044\u308b\u304b\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n\n\n<div 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https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/05\/Lab_FV_a-544x262.jpg 544w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>FAQ\u306b\u304a\u3051\u308bAI\u6d3b\u7528\u306e\u7528\u9014\u30fb\u30e1\u30ea\u30c3\u30c8\u3068\u306f\uff1f\u4f5c\u6210\u306e\u6d41\u308c\u30fb\u6ce8\u610f\u70b9\u3082<\/div><\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4f5c\u696d\u524a\u6e1b\u6642\u9593<\/h3>\n\n\n\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4f5c\u696d\u524a\u6e1b\u6642\u9593\u306f\u3001PoC\u306e\u8cbb\u7528\u5bfe\u52b9\u679c\u3092\u5224\u65ad\u3059\u308b\u3046\u3048\u3067\u5206\u304b\u308a\u3084\u3059\u3044\u6307\u6a19\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u300cFAQ\u691c\u7d22\u306b\u304b\u304b\u308b\u6642\u9593\u300d\u300c\u5fdc\u5bfe\u5c65\u6b74\u306e\u5165\u529b\u6642\u9593\u300d\u300c\u9867\u5ba2\u60c5\u5831\u306e\u78ba\u8a8d\u6642\u9593\u300d\u300c\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u6642\u306e\u60c5\u5831\u6574\u7406\u6642\u9593\u300d\u306a\u3069\u304c\u524a\u6e1b\u5bfe\u8c61\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul 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class=\"wp-block-heading\"><a><\/a>\u9867\u5ba2\u6e80\u8db3\u5ea6\u30fbNPS\u30fb\u6709\u4eba\u5bfe\u5fdc\u5f8c\u306e\u8a55\u4fa1<\/h3>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fcPoC\u3067\u306f\u3001\u52b9\u7387\u5316\u3060\u3051\u3067\u306a\u304f\u9867\u5ba2\u6e80\u8db3\u5ea6\u3082\u91cd\u8981\u306a\u8a55\u4fa1\u6307\u6a19\u3067\u3059\u3002\u3069\u308c\u3060\u3051\u5fdc\u5bfe\u6642\u9593\u3092\u77ed\u7e2e\u3067\u304d\u3066\u3082\u3001\u9867\u5ba2\u304c\u4e0d\u6e80\u3092\u611f\u3058\u3066\u3044\u308c\u3070\u672c\u756a\u5c0e\u5165\u306f\u614e\u91cd\u306b\u5224\u65ad\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u6e80\u8db3\u5ea6\u3001NPS\uff08Net Promoter Score\uff09\u3001\u5fdc\u5bfe\u5f8c\u30a2\u30f3\u30b1\u30fc\u30c8\u3001\u30c1\u30e3\u30c3\u30c8\u7d42\u4e86\u5f8c\u306e\u8a55\u4fa1\u306a\u3069\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u4f53\u9a13\u3078\u306e\u5f71\u97ff\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u7279\u306b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3067\u306f\u3001\u9867\u5ba2\u304c\u554f\u984c\u3092\u89e3\u6c7a\u3067\u304d\u305f\u304b\u3060\u3051\u3067\u306a\u304f\u3001\u300c\u56de\u7b54\u304c\u5206\u304b\u308a\u3084\u3059\u304b\u3063\u305f\u304b\u300d\u300c\u6709\u4eba\u5bfe\u5fdc\u3078\u30b9\u30e0\u30fc\u30ba\u306b\u5207\u308a\u66ff\u3048\u3089\u308c\u305f\u304b\u300d\u3082\u91cd\u8981\u3067\u3059\u3002\u307e\u305f\u3001\u6709\u4eba\u5bfe\u5fdc\u5f8c\u306e\u8a55\u4fa1\u3092\u898b\u308b\u3053\u3068\u3067\u3001AI\u3084IVR\u3067\u4e8b\u524d\u306b\u60c5\u5831\u6574\u7406\u3055\u308c\u305f\u3053\u3068\u304c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5bfe\u5fdc\u306e\u54c1\u8cea\u5411\u4e0a\u306b\u3064\u306a\u304c\u3063\u305f\u304b\u3082\u78ba\u304b\u3081\u3089\u308c\u307e\u3059\u3002\u696d\u52d9\u52b9\u7387\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u4e21\u65b9\u3092\u898b\u306a\u304c\u3089\u3001\u5c0e\u5165\u53ef\u5426\u3092\u5224\u65ad\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n\n\n<div 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https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/11\/img_00.jpg 1118w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>\u9867\u5ba2\u6e80\u8db3\u5ea6(CS)\u3068\u306f\uff1f\u8a08\u6e2c\u65b9\u6cd5\u304b\u3089\u5411\u4e0a\u30fb\u6539\u5584\u8853\u3001\u30c8\u30ec\u30f3\u30c9\u307e\u3067<\/div><\/a><\/div>\n\n\n<div class='related-post-container'><div class='related-post-heading'>\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u95a2\u9023\u8a18\u4e8b<\/div><a href='https:\/\/mobilus.co.jp\/lab\/cx\/nps\/' class='related-post-link'><div class='post-image'><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"385\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/06\/Lab_FV_v3_b-800x385.png\" class=\"attachment-medium size-medium wp-post-image\" alt=\"Flow: unhappy customer questioned why NPS is low, then changes into a satisfied CX solution cloud with team insights (Mobilis brand).\" style=\"width: 180px; height: auto;\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/06\/Lab_FV_v3_b-800x385.png 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/06\/Lab_FV_v3_b-768x370.png 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/06\/Lab_FV_v3_b-733x353.png 733w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/06\/Lab_FV_v3_b-544x262.png 544w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2026\/06\/Lab_FV_v3_b.png 1118w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>NPS\u3092\u6539\u5584\u3059\u308b\u65b9\u6cd5\u3068\u306f\uff1f\u4f4e\u304f\u306a\u308b\u8981\u56e0\u304b\u3089AI\u306b\u3088\u308b\u65bd\u7b56\u6848\u307e\u3067<\/div><\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>\u8aa4\u56de\u7b54\u7387\u30fb\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u7387<\/h3>\n\n\n\n<p>\u8aa4\u56de\u7b54\u7387\u3084\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u7387\u306f\u3001PoC\u306b\u304a\u3051\u308b\u30ea\u30b9\u30af\u8a55\u4fa1\u306e\u6307\u6a19\u3068\u3057\u3066\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u8aa4\u56de\u7b54\u7387\uff1aAI\u3084\u30b7\u30b9\u30c6\u30e0\u304c\u4e0d\u9069\u5207\u306a\u56de\u7b54\u3092\u8fd4\u3057\u305f\u5272\u5408<\/li>\n\n\n\n<li>\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u7387\uff1a\u4e00\u6b21\u5bfe\u5fdc\u3067\u89e3\u6c7a\u3067\u304d\u305a\u3001\u4e0a\u4f4d\u62c5\u5f53\u8005\u3084\u5225\u90e8\u7f72\u306b\u5f15\u304d\u7d99\u304c\u308c\u305f\u5272\u5408<\/li>\n<\/ul>\n\n\n\n<p>\u8aa4\u56de\u7b54\u304c\u591a\u3044\u5834\u5408\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u4f4e\u4e0b\u3084\u30af\u30ec\u30fc\u30e0\u5897\u52a0\u306b\u3064\u306a\u304c\u308a\u3084\u3059\u3044\u3067\u3059\u3002\u307e\u305f\u3001\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u7387\u304c\u9ad8\u3044\u5834\u5408\u306f\u3001\u300c\u5bfe\u8c61\u696d\u52d9\u304c\u81ea\u52d5\u5316\u306b\u5411\u3044\u3066\u3044\u306a\u3044\u300d\u300cFAQ\u3084\u30de\u30cb\u30e5\u30a2\u30eb\u304c\u4e0d\u8db3\u3057\u3066\u3044\u308b\u300d\u300c\u5224\u65ad\u57fa\u6e96\u304c\u8907\u96d1\u3059\u304e\u308b\u300d\u3068\u3044\u3063\u305f\u8ab2\u984c\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002PoC\u3067\u306f\u3001\u52b9\u7387\u5316\u306e\u52b9\u679c\u3060\u3051\u3067\u306a\u304f\u3001\u8aa4\u6848\u5185\u3084\u5fdc\u5bfe\u54c1\u8cea\u4f4e\u4e0b\u306e\u30ea\u30b9\u30af\u3082\u5fc5\u305a\u78ba\u8a8d\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>\u904b\u7528\u62c5\u5f53\u8005\u306e\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u5de5\u6570<\/h3>\n\n\n\n<p>PoC\u3067\u306f\u3001\u904b\u7528\u62c5\u5f53\u8005\u306e\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u5de5\u6570\u3082KPI\u3068\u3057\u3066\u78ba\u8a8d\u3057\u3066\u304a\u304f\u3079\u304d\u70b9\u3067\u3059\u3002\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3001FAQ\u691c\u7d22\u3001VOC\u5206\u6790\u306a\u3069\u306e\u30c4\u30fc\u30eb\u306f\u3001\u5c0e\u5165\u5f8c\u3082\u7d99\u7d9a\u7684\u306a\u66f4\u65b0\u3084\u6539\u5584\u304c\u5fc5\u8981\u3067\u3059\u3002\u300cFAQ\u306e\u8ffd\u52a0\u300d\u300c\u56de\u7b54\u5185\u5bb9\u306e\u4fee\u6b63\u300d\u300c\u30b7\u30ca\u30ea\u30aa\u8abf\u6574\u300d\u300c\u5206\u985e\u30ab\u30c6\u30b4\u30ea\u306e\u898b\u76f4\u3057\u300d\u300c\u30ec\u30dd\u30fc\u30c8\u78ba\u8a8d\u300d\u306a\u3069\u306b\u306f\u4e00\u5b9a\u306e\u5de5\u6570\u304c\u304b\u304b\u308a\u307e\u3059\u3002PoC\u306e\u6bb5\u968e\u3067\u3001\u3069\u306e\u4f5c\u696d\u306b\u3069\u308c\u304f\u3089\u3044\u6642\u9593\u304c\u304b\u304b\u308b\u306e\u304b\u3092\u628a\u63e1\u3057\u3066\u304a\u304f\u3053\u3068\u3067\u3001\u672c\u756a\u5c0e\u5165\u5f8c\u306e\u904b\u7528\u4f53\u5236\u3092\u691c\u8a0e\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u5de5\u6570\u304c\u904e\u5927\u306a\u5834\u5408\u3001\u5c0e\u5165\u76f4\u5f8c\u306f\u6a5f\u80fd\u3057\u3066\u3082\u3001\u6642\u9593\u304c\u7d4c\u3064\u306b\u3064\u308c\u3066\u60c5\u5831\u304c\u53e4\u304f\u306a\u308a\u3001\u56de\u7b54\u54c1\u8cea\u306e\u4f4e\u4e0b\u306e\u304a\u305d\u308c\u304c\u3042\u308a\u307e\u3059\u3002\u672c\u756a\u904b\u7528\u3092\u898b\u636e\u3048\u308b\u306a\u3089\u3001\u52b9\u679c\u3060\u3051\u3067\u306a\u304f\u300c\u7d99\u7d9a\u3057\u3066\u904b\u7528\u3067\u304d\u308b\u304b\u300d\u3092\u8a55\u4fa1\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"callcenter-dx-poc6\">\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fcPoC\u3067\u5931\u6557\u3057\u3084\u3059\u3044\u539f\u56e0\u3068\u306f\uff1f<\/h2>\n\n\n\n<p>\u5341\u5206\u306b\u6e96\u5099\u3092\u3057\u305f\u3064\u3082\u308a\u3067\u3082\u3001PoC\u304c\u601d\u3046\u3088\u3046\u306a\u7d50\u679c\u306b\u3064\u306a\u304c\u3089\u306a\u3044\u30b1\u30fc\u30b9\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u300c\u76ee\u7684\u304c\u66d6\u6627\u306a\u307e\u307e\u59cb\u3081\u3066\u3044\u308b\u300d\u300c\u73fe\u5834\u306e\u696d\u52d9\u8ab2\u984c\u3067\u306f\u306a\u304f\u6280\u8853\u691c\u8a3c\u3060\u3051\u306b\u306a\u3063\u3066\u3044\u308b\u300d\u300c\u73fe\u5834\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u5dfb\u304d\u8fbc\u3081\u3066\u3044\u306a\u3044\u300d\u306a\u3069\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306ePoC\u3067\u9665\u308a\u304c\u3061\u306a\u5931\u6557\u539f\u56e0\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>\u76ee\u7684\u304c\u66d6\u6627\u306a\u307e\u307e\u300c\u3068\u308a\u3042\u3048\u305aPoC\u300d\u3092\u59cb\u3081\u3066\u3057\u307e\u3046<\/h3>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fcPoC\u3067\u3088\u304f\u3042\u308b\u5931\u6557\u306e\u4e00\u3064\u304c\u3001\u76ee\u7684\u304c\u66d6\u6627\u306a\u307e\u307e\u59cb\u3081\u3066\u3057\u307e\u3046\u30b1\u30fc\u30b9\u3067\u3059\u3002\u300cAI\u3092\u8a66\u3057\u3066\u307f\u305f\u3044\u300d\u300c\u4ed6\u793e\u3082\u5c0e\u5165\u3057\u3066\u3044\u308b\u304b\u3089\u691c\u8a0e\u3057\u305f\u3044\u300d\u3068\u3044\u3063\u305f\u7406\u7531\u3060\u3051\u3067PoC\u3092\u59cb\u3081\u308b\u3068\u3001\u4f55\u3092\u3082\u3063\u3066\u6210\u529f\u3068\u3059\u308b\u306e\u304b\u5224\u65ad\u3067\u304d\u307e\u305b\u3093\u3002\u305d\u306e\u7d50\u679c\u3001\u691c\u8a3c\u5f8c\u306b\u52b9\u679c\u3092\u5224\u65ad\u3067\u304d\u305a\u3001\u5c0e\u5165\u53ef\u5426\u306e\u8b70\u8ad6\u3082\u9032\u307f\u306b\u304f\u3044\u3067\u3059\u3002<\/p>\n\n\n\n<p>PoC\u306f\u3001\u672c\u756a\u5c0e\u5165\u306b\u5411\u3051\u305f\u5224\u65ad\u6750\u6599\u3092\u5f97\u308b\u305f\u3081\u306e\u53d6\u308a\u7d44\u307f\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u300c\u554f\u3044\u5408\u308f\u305b\u524a\u6e1b\u300d\u300c\u5fdc\u5bfe\u6642\u9593\u77ed\u7e2e\u300d\u300c\u5f8c\u51e6\u7406\u524a\u6e1b\u300d\u300c\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u300d\u306a\u3069\u3001\u76ee\u7684\u3092\u5177\u4f53\u7684\u306b\u8a2d\u5b9a\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u76ee\u7684\u304c\u660e\u78ba\u3067\u3042\u308c\u3070\u3001\u691c\u8a3c\u7bc4\u56f2\u3084KPI\u3082\u81ea\u7136\u3068\u6c7a\u3081\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n<div class='related-post-container'><div class='related-post-heading'>\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u95a2\u9023\u8a18\u4e8b<\/div><a href='https:\/\/mobilus.co.jp\/lab\/chat-support\/improvement-of-self-solving-rate\/' class='related-post-link'><div class='post-image'><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"653\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2021\/10\/pixta_24231754_S-800x653.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" style=\"width: 180px; height: auto;\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2021\/10\/pixta_24231754_S-800x653.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2021\/10\/pixta_24231754_S-768x627.jpg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2021\/10\/pixta_24231754_S-1600x1306.jpg 1600w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2021\/10\/pixta_24231754_S.jpg 2000w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>\u300c\u81ea\u5df1\u89e3\u6c7a\u7387\u306e\u5411\u4e0a\u300d\u300c\u96fb\u8a71\u5fdc\u5bfe\u306e\u547c\u91cf\u524a\u6e1b\u300d\u300c\u65b0\u3057\u3044\u30c1\u30e3\u30cd\u30eb\u306e\u5c0e\u5165\u300d\u3092\u8003\u3048\u305f\u3068\u304d\u3001\u30c4\u30fc\u30eb\u9078\u3073\u3067\u5931\u6557\u3057\u306a\u3044\u65b9\u6cd5\u3068\u306f<\/div><\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><a><\/a>\u73fe\u5834\u306e\u696d\u52d9\u8ab2\u984c\u3067\u306f\u306a\u304f\u6280\u8853\u691c\u8a3c\u3060\u3051\u306b\u306a\u3063\u3066\u3044\u308b<\/h3>\n\n\n\n<p>PoC\u304c\u6280\u8853\u691c\u8a3c\u3060\u3051\u3067\u7d42\u308f\u3063\u3066\u3057\u307e\u3046\u3053\u3068\u3082\u3001\u5931\u6557\u3057\u3084\u3059\u3044\u539f\u56e0\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u300cAI\u304c\u56de\u7b54\u3092\u751f\u6210\u3067\u304d\u308b\u304b\u300d\u300c\u97f3\u58f0\u8a8d\u8b58\u304c\u52d5\u4f5c\u3059\u308b\u304b\u300d\u300c\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u304c\u53ef\u80fd\u304b\u300d\u3068\u3044\u3063\u305f\u78ba\u8a8d\u306f\u3082\u3061\u308d\u3093\u91cd\u8981\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3067\u672c\u5f53\u306b\u91cd\u8981\u306a\u306e\u306f\u3001\u305d\u308c\u304c\u73fe\u5834\u306e\u696d\u52d9\u8ab2\u984c\u3092\u89e3\u6c7a\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u6280\u8853\u7684\u306b\u306f\u554f\u984c\u306a\u304f\u52d5\u3044\u3066\u3082\u3001\u300c\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u4f7f\u3044\u306b\u304f\u3044\u300d\u300c\u9867\u5ba2\u306e\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306b\u5408\u308f\u306a\u3044\u300d\u300c\u696d\u52d9\u30d5\u30ed\u30fc\u306b\u7d44\u307f\u8fbc\u3081\u306a\u3044\u300d\u3068\u3044\u3063\u305f\u5834\u5408\u306f\u3001\u672c\u756a\u5c0e\u5165\u3057\u3066\u3082\u9650\u5b9a\u7684\u306a\u52b9\u679c\u3057\u304b\u671b\u3081\u307e\u305b\u3093\u3002PoC\u3067\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u306e\u6a5f\u80fd\u3060\u3051\u3067\u306a\u304f\u3001\u5b9f\u969b\u306e\u5fdc\u5bfe\u696d\u52d9\u306e\u4e2d\u3067\u4f7f\u3048\u308b\u304b\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002\u73fe\u5834\u8ab2\u984c\u306b\u7d50\u3073\u3064\u3044\u3066\u3044\u306a\u3044PoC\u306f\u3001\u691c\u8a3c\u7d50\u679c\u304c\u826f\u304f\u3066\u3082\u5c0e\u5165\u5224\u65ad\u306b\u3064\u306a\u304c\u308a\u306b\u304f\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 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class=\"wp-block-heading\"><a><\/a>\u691c\u8a3c\u7bc4\u56f2\u3092\u5e83\u3052\u3059\u304e\u3066\u8a55\u4fa1\u3067\u304d\u306a\u304f\u306a\u308b<\/h3>\n\n\n\n<p>\u691c\u8a3c\u7bc4\u56f2\u3092\u5e83\u3052\u3059\u304e\u308b\u3053\u3068\u3082\u3001PoC\u3067\u5931\u6557\u3057\u3084\u3059\u3044\u539f\u56e0\u3067\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u306f\u591a\u69d8\u306a\u554f\u3044\u5408\u308f\u305b\u30ab\u30c6\u30b4\u30ea\u3084\u30c1\u30e3\u30cd\u30eb\u304c\u5b58\u5728\u3059\u308b\u305f\u3081\u3001\u6700\u521d\u304b\u3089\u3059\u3079\u3066\u3092\u5bfe\u8c61\u306b\u3059\u308b\u3068\u52b9\u679c\u304c\u898b\u3048\u306b\u304f\u304f\u306a\u308b\u304a\u305d\u308c\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u96fb\u8a71\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u30e1\u30fc\u30eb\u3001FAQ\u3068\u3044\u3063\u305f\u8907\u6570\u306e\u5546\u54c1\u9818\u57df\u3092\u540c\u6642\u306b\u6271\u3046\u3068\u3001\u691c\u8a3c\u7d50\u679c\u306e\u5206\u6790\u304c\u8907\u96d1\u5316\u3057\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u5bfe\u8c61\u7bc4\u56f2\u304c\u5e83\u3044\u307b\u3069\u300cFAQ\u6574\u5099\u300d\u300c\u30b7\u30ca\u30ea\u30aa\u8a2d\u8a08\u300d\u300c\u30c7\u30fc\u30bf\u6e96\u5099\u300d\u300c\u73fe\u5834\u8abf\u6574\u306b\u304b\u304b\u308b\u5de5\u6570\u300d\u3082\u5897\u5927\u3057\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001PoC\u671f\u9593\u5185\u306b\u5341\u5206\u306a\u691c\u8a3c\u304c\u3067\u304d\u305a\u3001\u7d50\u8ad6\u304c\u66d6\u6627\u306a\u307e\u307e\u7d42\u308f\u3063\u3066\u3057\u307e\u3046\u3053\u3068\u3082\u73cd\u3057\u304f\u3042\u308a\u307e\u305b\u3093\u3002\u305d\u306e\u305f\u3081\u3001\u307e\u305a\u306f\u52b9\u679c\u3092\u5b9f\u611f\u3057\u3084\u3059\u304f\u3001\u8a55\u4fa1\u304c\u5bb9\u6613\u306a\u9818\u57df\u306b\u7d5e\u3063\u3066\u5b9f\u65bd\u3059\u308b\u3053\u3068\u304c\u809d\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h3 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class=\"wp-block-heading\"><a><\/a>\u73fe\u5834\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u5dfb\u304d\u8fbc\u3081\u3066\u3044\u306a\u3044<\/h3>\n\n\n\n<p>\u73fe\u5834\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u5dfb\u304d\u8fbc\u3081\u3066\u3044\u306a\u3044PoC\u306f\u3001\u672c\u756a\u5c0e\u5165\u5f8c\u306b\u5b9a\u7740\u3057\u306b\u304f\u304f\u306a\u308a\u307e\u3059\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u30b7\u30b9\u30c6\u30e0\u3084\u30c4\u30fc\u30eb\u3092\u5b9f\u969b\u306b\u4f7f\u3046\u306e\u306f\u3001\u65e5\u3005\u9867\u5ba2\u5bfe\u5fdc\u3092\u884c\u3063\u3066\u3044\u308b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3067\u3059\u3002\u7ba1\u7406\u90e8\u9580\u3084\u30b7\u30b9\u30c6\u30e0\u90e8\u9580\u3060\u3051\u3067\u691c\u8a3c\u3092\u9032\u3081\u308b\u3068\u3001\u73fe\u5834\u306e\u696d\u52d9\u30d5\u30ed\u30fc\u3084\u4f7f\u3044\u52dd\u624b\u306b\u5408\u308f\u306a\u3044\u307e\u307e\u5c0e\u5165\u304c\u9032\u3093\u3067\u3057\u307e\u3046\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u300cFAQ\u691c\u7d22\u306e\u64cd\u4f5c\u304c\u624b\u9593\u300d\u300c\u56de\u7b54\u5019\u88dc\u304c\u73fe\u5834\u306e\u8a00\u3044\u56de\u3057\u3068\u9055\u3046\u300d\u300c\u901a\u8a71\u8981\u7d04\u306e\u4fee\u6b63\u306b\u6642\u9593\u304c\u304b\u304b\u308b\u300d\u3068\u3044\u3063\u305f\u8ab2\u984c\u306f\u3001\u73fe\u5834\u3067\u4f7f\u3063\u3066\u307f\u306a\u3051\u308c\u3070\u5206\u304b\u308a\u307e\u305b\u3093\u3002PoC\u306e\u6bb5\u968e\u304b\u3089\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u53c2\u52a0\u3057\u3066\u3082\u3089\u3044\u3001\u5b9f\u969b\u306e\u5229\u7528\u611f\u3084\u6539\u5584\u8981\u671b\u3092\u53ce\u96c6\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u73fe\u5834\u306e\u7d0d\u5f97\u611f\u3092\u5f97\u306a\u304c\u3089\u9032\u3081\u308b\u3053\u3068\u3067\u3001\u672c\u756a\u5c0e\u5165\u5f8c\u306e\u5229\u7528\u7387\u3084\u5b9a\u7740\u7387\u3092\u9ad8\u3081\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a><\/a>\u307e\u3068\u3081<\/h2>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306eDX\u306b\u304a\u3051\u308bPoC\u306e\u91cd\u8981\u6027\u3084\u691c\u8a3c\u9805\u76ee\u3001\u5177\u4f53\u7684\u306a\u9032\u3081\u65b9\u306a\u3069\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306f\u9867\u5ba2\u5bfe\u5fdc\u306e\u54c1\u8cea\u3084\u696d\u52d9\u52b9\u7387\u304c\u8907\u96d1\u306b\u7d61\u307f\u5408\u3046\u305f\u3081\u3001\u65b0\u3057\u3044\u30b7\u30b9\u30c6\u30e0\u304c\u81ea\u793e\u306e\u8ab2\u984c\u89e3\u6c7a\u306b\u5f79\u7acb\u3064\u304b\u3092PoC\u3067\u73fe\u5b9f\u7684\u306b\u898b\u6975\u3081\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>PoC\u3092\u6210\u529f\u3055\u305b\u308b\u30ab\u30ae\u306f\u3001\u4e8b\u524d\u306b\u76ee\u7684\u3084\u6210\u529f\u6761\u4ef6\u3092\u660e\u78ba\u306b\u3057\u3001\u5b9f\u969b\u306b\u30b7\u30b9\u30c6\u30e0\u3092\u5229\u7528\u3059\u308b\u73fe\u5834\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u5dfb\u304d\u8fbc\u3080\u3053\u3068\u3067\u3059\u3002PoC\u306f\u30b4\u30fc\u30eb\u3067\u306f\u306a\u304f\u3001\u672c\u756a\u904b\u7528\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306e\u7b2c\u4e00\u6b69\u3067\u3042\u308b\u3068\u4f4d\u7f6e\u3065\u3051\u3001\u81ea\u793e\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fcDX\u3092\u52b9\u679c\u7684\u306b\u9032\u3081\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3092\u57f7\u7b46\u3059\u308b\u30e2\u30d3\u30eb\u30b9\u3067\u306f\u3001CRM\uff08\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\uff09\u3084\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u30fb\u751f\u6210AI\u3068\u306e\u9023\u643a\u304c\u53ef\u80fd\u306aAI\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3084\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u904b\u7528\u306e\u809d\u3068\u3082\u306a\u308b\u3001\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u306e\u69cb\u7bc9\u306b\u3088\u308b\u56de\u7b54\u30b5\u30b8\u30a7\u30b9\u30c8\u3084\u30de\u30cb\u30e5\u30a2\u30eb\u691c\u7d22\u3092\u53ef\u80fd\u306b\u3059\u308b\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u652f\u63f4AI\u300cMooA\u00ae\uff08\u30e0\u30fc\u30a2\uff09\u300d\u3092\u306f\u3058\u3081\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\uff08\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\uff09\u306eDX\u63a8\u9032\u3092\u901a\u3058\u3066\u4f01\u696d\u306e\u7af6\u4e89\u529b\u3092\u9ad8\u3081\u3001\u53ce\u76ca\u3092\u6700\u5927\u5316\u3059\u308b\u305f\u3081\u306e\u7dcf\u5408\u7684\u306a\u652f\u63f4\u3092\u63d0\u4f9b\u3057\u3066\u304a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>AI\u30dc\u30a4\u30b9\u30dc\u30c3\u30c8\u3084AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u81ea\u5df1\u89e3\u6c7a\u3092\u4fc3\u3059\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306a\u3069\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306b\u3064\u306a\u304c\u308b\u5e45\u5e83\u3044\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u958b\u767a\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u305c\u3072\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n<div class=\"wp-block-create-block-cta-panel-block\">\n\t<div class=\"cta-panel --service\">\n\t\t<div class=\"head\">\n\t\t\t<div class=\"thumbnail --mooa\">\n\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/mobilus2024\/img\/service\/index\/solutions_item_icon01.svg\" alt=\"MooA\">\n\t\t\t<\/div>\n\t\t\t<div class=\"texts\">\n\t\t\t\t<h3 class=\"title\">MooA<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"description\">MooA\u00ae\uff08\u30e0\u30fc\u30a2\uff09\u306f\u751f\u6210AI\u3084\u72ec\u81ea\u306eAI\u6280\u8853\u3092\u53d6\u308a\u5165\u308c\u3066\u3001\u5bfe\u8a71\u30ed\u30b0\u304b\u3089AI\u304cQA\u30c9\u30e9\u30d5\u30c8\u3092\u81ea\u52d5\u751f\u6210\u3057\u3001\u30ca\u30ec\u30c3\u30b8\u306e\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u4f5c\u696d\u3092\u5927\u5e45\u306b\u52b9\u7387\u5316\u3059\u308b\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u652f\u63f4AI\u3067\u3059\u3002\u9ad8\u7cbe\u5ea6\u306a\u6587\u5b57\u8d77\u3053\u3057\u3067\u5fdc\u5bfe\u4e2d\u306e\u56de\u7b54\u3092\u652f\u63f4\u3057\u306a\u304c\u3089\u3001\u73fe\u5834\u306e\u6697\u9ed9\u77e5\u3092\u62bd\u51fa\u3057\u305f\u30ca\u30ec\u30c3\u30b8\u306e\u7d99\u7d9a\u6539\u5584\u3092\u81ea\u52d5\u5316\u3057\u3001\u5c5e\u4eba\u6027\u306b\u5de6\u53f3\u3055\u308c\u306a\u3044\u5fdc\u5bfe\u54c1\u8cea\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<br>\u307e\u305f\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3084\u5c02\u9580\u8981\u4ef6\u306b\u3042\u308f\u305b\u305f\u51fa\u529b\u3067\u5f8c\u51e6\u7406\u6642\u9593\uff08ACW\uff09\u3092\u5927\u5e45\u306b\u524a\u6e1b\u3057\u3001\u6539\u5584\u306b\u76f4\u7d50\u3059\u308bVOC\u5206\u6790\u3067CX\u5411\u4e0a\u3084\u30ea\u30b9\u30af\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3092\u5f37\u5316\u3057\u307e\u3059\u3002<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"buttons\">\n\t\t\t\t\t\t\t<a href=\"\/lab\/report\/mooa\/#form\" class=\"no-transform btn btn--download\">\n\t\t\t\t\t<span class=\"icon\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/lab\/wp-content\/themes\/emanon-business.1.6.1_2025\/emanon-business\/img\/common\/icon_cta_download.svg\" alt=\"\">\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\u30b5\u30fc\u30d3\u30b9\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a href=\"\/service\/mooa\" class=\"no-transform btn btn--service\">\n\t\t\t\t\t<span class=\"icon\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/lab\/wp-content\/themes\/emanon-business.1.6.1_2025\/emanon-business\/img\/common\/icon_cta_service.svg\" alt=\"\">\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\u30b5\u30fc\u30d3\u30b9\u30da\u30fc\u30b8\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a href=\"\/case_list?service%5B%5D=mooa\" class=\"no-transform btn btn--case\">\n\t\t\t\t\t<span class=\"icon\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/lab\/wp-content\/themes\/emanon-business.1.6.1_2025\/emanon-business\/img\/common\/icon_cta_case.svg\" alt=\"\">\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\u95a2\u9023\u3059\u308b\u4e8b\u4f8b\u4e00\u89a7\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"wp-block-create-block-cta-panel-block\">\n\t<div class=\"cta-panel --service\">\n\t\t<div class=\"head\">\n\t\t\t<div class=\"thumbnail --mobi-bot\">\n\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/mobilus2024\/img\/service\/index\/solutions_item_icon03.svg\" alt=\"MOBI BOT\">\n\t\t\t<\/div>\n\t\t\t<div class=\"texts\">\n\t\t\t\t<h3 class=\"title\">MOBI BOT<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"description\">MOBI 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alt=\"\">\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\u30b5\u30fc\u30d3\u30b9\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a href=\"\/service\/bot\/\" class=\"no-transform btn btn--service\">\n\t\t\t\t\t<span class=\"icon\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/lab\/wp-content\/themes\/emanon-business.1.6.1_2025\/emanon-business\/img\/common\/icon_cta_service.svg\" alt=\"\">\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\u30b5\u30fc\u30d3\u30b9\u30da\u30fc\u30b8\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a href=\"\/case_list?service%5B%5D=bot&#038;search=1\" class=\"no-transform btn btn--case\">\n\t\t\t\t\t<span class=\"icon\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/lab\/wp-content\/themes\/emanon-business.1.6.1_2025\/emanon-business\/img\/common\/icon_cta_case.svg\" alt=\"\">\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\u95a2\u9023\u3059\u308b\u4e8b\u4f8b\u4e00\u89a7\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\uff08\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\uff09\u306e\u696d\u52d9\u52b9\u7387\u5316\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u3092\u76ee\u6307\u3057\u3001AI\u30c1<\/p>\n","protected":false},"author":49,"featured_media":28543,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_wp_rev_ctl_limit":""},"categories":[156],"tags":[194,109,96,12,34,119,174,125,150],"class_list":{"0":"post-28427","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-cx","8":"tag-dx","9":"tag-ai","10":"tag-kpi","11":"tag-chatbot","12":"tag-voicebot","13":"tag-generation-ai","14":"tag-ai-agent","15":"tag-ai-voice-bot","16":"tag-mooa","17":"one-column","18":"ar-one-column","19":"au-one-column"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts\/28427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/users\/49"}],"replies":[{"embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/comments?post=28427"}],"version-history":[{"count":101,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts\/28427\/revisions"}],"predecessor-version":[{"id":28617,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts\/28427\/revisions\/28617"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/media\/28543"}],"wp:attachment":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/media?parent=28427"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/categories?post=28427"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/tags?post=28427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}