{"id":4144,"date":"2020-12-14T18:30:09","date_gmt":"2020-12-14T09:30:09","guid":{"rendered":"https:\/\/mobilus.co.jp\/lab\/?p=4144"},"modified":"2025-02-26T13:42:12","modified_gmt":"2025-02-26T04:42:12","slug":"v-ivr-2","status":"publish","type":"post","link":"https:\/\/mobilus.co.jp\/lab\/chat-support\/v-ivr-2\/","title":{"rendered":"\u7a81\u7136\u306e\u547c\u91cf\u5897\u52a0\u3067\u3082\u5f85\u305f\u305b\u306a\u3044\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3067\u6700\u9069\u306a\u5c0e\u7dda\u8a2d\u8a08"},"content":{"rendered":"\n<p>\u7d66\u4ed8\u91d1\u7533\u8acb\u306e\u305f\u3081\u306b\u3001\u91d1\u878d\u6a5f\u95a2\u756a\u53f7\u3084\u652f\u5e97\u756a\u53f7\u554f\u3044\u5408\u308f\u305b\u304c\u6025\u5897\u3002<\/p>\n\n\n\n<p>\u88fd\u54c1\u306e\u30ea\u30b3\u30fc\u30eb\u306e\u30d7\u30ec\u30b9\u30ea\u30ea\u30fc\u30b9\u767a\u8868\u3067\u3001\u5bfe\u8c61\u5546\u54c1\u3084\u5bfe\u5fdc\u65b9\u6cd5\u306a\u3069\u306e\u554f\u3044\u5408\u308f\u305b\u304c\u6025\u5897\u3002<\/p>\n\n\n\n<p>\u707d\u5bb3\u6642\u306b\u30a4\u30f3\u30d5\u30e9\u65ad\u7dda\u306e\u9023\u7d61\u3084\u5bfe\u5fdc\u76f8\u8ac7\u304c\u6025\u5897\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306a\u7a81\u7136\u306e\u547c\u91cf\u5897\u52a0\u306b\u3001\u3069\u3046\u5bfe\u5fdc\u3059\u3079\u304d\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<h2>\u547c\u91cf\u306e\u5e73\u6e96\u5316\u304c\u5927\u4e8b<\/h2>\n\n\n\n<p><strong>\u7a81\u7136\u306e\u554f\u3044\u5408\u308f\u305b\u5897\u52a0\u306b\u3088\u308a\u3001\u307b\u304b\u306e\u5bfe\u5fdc\u696d\u52d9\u3078\u306e\u7a3c\u50cd\u304c\u53d6\u308c\u305a\u3001\u5168\u4f53\u306e\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u3092\u4e0b\u3052\u3066\u3057\u307e\u3046\u304a\u305d\u308c\u304c\u3042\u308a\u307e\u3059\u3002<\/strong>\u305d\u306e\u305f\u3081\u3001\u547c\u91cf\u3092\u5e73\u6e96\u5316\u3059\u308b\u3053\u3068\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u7a81\u7136\u5897\u52a0\u3057\u305f\u554f\u3044\u5408\u308f\u305b\u306f\u3001\u901a\u5e38\u306e\u554f\u3044\u5408\u308f\u305b\u3068\u5206\u3051\u3066\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u7406\u60f3\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u5e38\u306b\u91cd\u304f\u306e\u3057\u304b\u304b\u308b\u5b9a\u578b\u696d\u52d9\u306a\u3069\u306f\u3001\u30bb\u30f3\u30bf\u30fc\u306b\u7d99\u7d9a\u7684\u306a\u8ca0\u62c5\u3092\u304b\u3051\u3066\u3044\u307e\u3059\u3002<strong>\u7c21\u5358\u306a\u624b\u7d9a\u304d\u306fFAQ\u3084\u81ea\u52d5\u5316\u3078\u306e\u8a98\u5c0e\u3067\u3001\u5168\u4f53\u547c\u91cf\u3092\u6291\u3048\u3001\u5b89\u5b9a\u3057\u305f\u7a3c\u50cd\u3092\u78ba\u4fdd\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<p>\u3064\u307e\u308a\u3001<strong>\u30b3\u30fc\u30eb\u30ea\u30fc\u30ba\u30f3\u306b\u5fdc\u3058\u3066\u3001\u6700\u9069\u306a\u30c1\u30e3\u30cd\u30eb\u306b\u3001\u7684\u78ba\u306a\u5c0e\u7dda\u3067\u8a98\u5c0e\u3059\u308b\u3053\u3068\u304c\u5927\u4e8b\u306a\u306e\u3067\u3059\u3002<\/strong><\/p>\n\n\n\n<h2>\u6700\u9069\u306a\u30c1\u30e3\u30cd\u30eb\u3078\u8a98\u5c0e\u3059\u308b\u300c\u30b9\u30de\u30fc\u30c8\u30fb\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u300d<\/h2>\n\n\n\n<p>\u9867\u5ba2\u3092\u6700\u9069\u306a\u30c1\u30e3\u30cd\u30eb\u306b\u8a98\u5c0e\u3059\u308b\u65b9\u6cd5\u304c\u300c\u30b9\u30de\u30fc\u30c8\u30fb\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u300d\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u307e\u3067\u306f\u3001FAQ\u3084\u30e1\u30fc\u30eb\u30d5\u30a9\u30fc\u30e0\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u96fb\u8a71\u306a\u3069\u69d8\u3005\u306a\u30c1\u30e3\u30cd\u30eb\u3092\u7528\u610f\u3057\u3066\u3001\u9867\u5ba2\u306b\u9078\u3093\u3067\u3082\u3089\u3063\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u300c\u30b9\u30de\u30fc\u30c8\u30fb\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u300d\u306f\u3001<strong>\u9867\u5ba2\u306e\u77e5\u308a\u305f\u3044\u3053\u3068\u306b\u5fdc\u3058\u3066\u6700\u9069\u306a\u30c1\u30e3\u30cd\u30eb\u3078\u8a98\u5c0e\u3057\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" loading=\"lazy\" width=\"1280\" height=\"720\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/12\/\u9867\u5ba2\u306e\u52b4\u529b\u3092\u4e0b\u3052\u308b.jpg\" alt=\"\u9867\u5ba2\u306e\u89e3\u6c7a\u52b4\u529b\u3092\u4e0b\u3052\u308b\" class=\"wp-image-4148\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/12\/\u9867\u5ba2\u306e\u52b4\u529b\u3092\u4e0b\u3052\u308b.jpg 1280w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/12\/\u9867\u5ba2\u306e\u52b4\u529b\u3092\u4e0b\u3052\u308b-800x450.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/12\/\u9867\u5ba2\u306e\u52b4\u529b\u3092\u4e0b\u3052\u308b-768x432.jpg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" 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alt=\"\u30b9\u30de\u30fc\u30c8\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u30a4\u30e1\u30fc\u30b8\" class=\"wp-image-4149\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/12\/\u30b9\u30de\u30fc\u30c8\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u30a4\u30e1\u30fc\u30b8.jpg 1280w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/12\/\u30b9\u30de\u30fc\u30c8\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u30a4\u30e1\u30fc\u30b8-800x450.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/12\/\u30b9\u30de\u30fc\u30c8\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u30a4\u30e1\u30fc\u30b8-768x432.jpg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/figure>\n\n\n\n<p>\u30b9\u30de\u30fc\u30c8\u30fb\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u306f\u3001Web\u30b5\u30a4\u30c8\u4e0a\u3067\u306e\u554f\u3044\u5408\u308f\u305b\u5c0e\u7dda\u3092\u4f5c\u308b\u30a4\u30e1\u30fc\u30b8\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4f8b\u3048\u3070\u3001\u30c1\u30e3\u30c3\u30c8\u5bfe\u5fdc\u3092\u671b\u3080\u9867\u5ba2\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u30c1\u30e3\u30c3\u30c8\u306a\u3069\u30ce\u30f3\u30dc\u30a4\u30b9\u5bfe\u5fdc\u3078\u8a98\u5c0e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u547c\u91cf\u306e\u591a\u3044\u624b\u7d9a\u304d\u306f\u3001AI\u3092\u6d3b\u7528\u3057\u3066\u81ea\u52d5\u53d7\u4ed8\u3067\u30b3\u30fc\u30eb\u30d0\u30c3\u30af\u4e88\u7d04\u3084\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3067\u4e00\u6b21\u5bfe\u5fdc\u3092\u884c\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u96fb\u8a71\u5bfe\u5fdc\u304c\u5fc5\u8981\u306a\u5185\u5bb9\u306f\u3001\u3053\u308c\u307e\u3067\u901a\u308a\u96fb\u8a71\u756a\u53f7\u3078\u7e4b\u304c\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>FAQ\u8a98\u5c0e\u3067\u5b8c\u7d50\u3059\u308b\u5185\u5bb9\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u983b\u5ea6\u306e\u591a\u3044FAQ\u3092\u8868\u793a\u3057\u3066\u898b\u3064\u3051\u3084\u3059\u304f\u3059\u308b\u306a\u3069\u3067\u3059\u3002<\/p>\n\n\n\n<h2>\u5927\u4e8b\u306a\u3053\u3068\u306f\u300c\u5206\u304b\u308a\u3084\u3059\u3055\u300d\u3068\u300c\u5373\u6642\u53cd\u6620\u300d<\/h2>\n\n\n\n<p>\u30b9\u30de\u30fc\u30c8\u30fb\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u679c\u305f\u3059\u3079\u304d\u5f79\u5272\u306f\u3001<strong>\u300c\u9867\u5ba2\u3092\u6700\u5584\u306e\u30c1\u30e3\u30cd\u30eb\u3078\u8a98\u5c0e\u300d\u300c\u305d\u306e\u6642\u3005\u306e\u72b6\u6cc1\u306b\u3059\u3050\u306b\u5bfe\u5fdc\u300d<\/strong>\u3059\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u305f\u3081\u306b\u306f\u3001<strong>\u300c\u5206\u304b\u308a\u3084\u3059\u3055\uff1dVisibility\u300d<\/strong>\u3068<strong>\u300c\u5373\u6642\u53cd\u6620\uff1dSpeed\u300d<\/strong>\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u304c\u8ff7\u308f\u306a\u3044\u5206\u304b\u308a\u3084\u3059\u3055\u3002\u7a81\u7136\u306e\u547c\u91cf\u5897\u52a0\u306e\u969b\u3001\u30b7\u30b9\u30c6\u30e0\u4f1a\u793e\u3084\u60c5\u5831\u30b7\u30b9\u30c6\u30e0\u90e8\u9580\u306b\u5909\u66f4\u4f9d\u983c\u3092\u51fa\u3057\u3066\u3044\u308b\u3068\u5bfe\u5fdc\u3067\u304d\u307e\u305b\u3093\u3002\u30b9\u30d4\u30fc\u30c9\u304c\u5927\u4e8b\u3067\u3059\u3002<\/p>\n\n\n\n<h2>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u6d3b\u7528<\/h2>\n\n\n\n<p>\u30b9\u30de\u30fc\u30c8\u30fb\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u8003\u3048\u308b\u4e0a\u3067\u52b9\u679c\u7684\u306a\u306e\u304c\u300c\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u300d\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u3053\u308c\u307e\u3067\u306e\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306f\u91cd\u539a\u9577\u5927\u306a\u3082\u306e\u304c\u591a\u304f\u3001\u91cd\u539a\u9577\u5927\u306a\u30b7\u30b9\u30c6\u30e0\u3067\u306f\u300c\u8996\u899a\u7684\u306b\u308f\u304b\u308a\u3084\u3059\u3044\u3001\u305d\u306e\u6642\u3005\u306e\u5909\u5316\u306b\u5373\u6642\u5bfe\u5fdc\u3067\u304d\u308b\u300d\u30b9\u30de\u30fc\u30c8\u30fb\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u8003\u3048\u65b9\u306b\u306f\u5bfe\u5fdc\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<h3>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3068\u306f\uff1f<\/h3>\n\n\n\n<p>\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3068\u306f\u3001\u96fb\u8a71\u3067\u97f3\u58f0\u30a2\u30ca\u30a6\u30f3\u30b9\u306b\u5f93\u3063\u3066\u756a\u53f7\u3092\u30d7\u30c3\u30b7\u30e5\u3057\u3066\u9078\u629e\u3059\u308b IVR \uff08Interactive Voice Response\uff09\u3092\u30d3\u30b8\u30e5\u30a2\u30eb\u5316\u3057\u3066\u3001\u624b\u3067\u9078\u629e\u3059\u308b\u3053\u3068\u3067\u9032\u884c\u3059\u308b\u30a4\u30e1\u30fc\u30b8\u3067\u3059\u3002 <\/p>\n\n\n\n<p>\u3088\u304f\u3042\u308b\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u5f62\u5f0f\u306f\u3001\u96fb\u8a71\u3092\u304b\u3051\u308b\u3068\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u3067IVR\u304c\u958b\u59cb\u3057\u300c\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u3092\u3054\u5e0c\u671b\u306e\u65b9\u306f\u4e00\u756a\u3092\u62bc\u3057\u3066\u304f\u3060\u3055\u3044\u300d\u3068\u6d41\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5e0c\u671b\u3059\u308b\u3068SMS\u3067\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306eURL\u304c\u9001\u4ed8\u3055\u308c\u3001\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u304c\u8d77\u52d5\u3059\u308b\u6d41\u308c\u3067\u3059\u3002\u3053\u306e\u9593\u306f\u96fb\u8a71\u304c\u7e4b\u304c\u3063\u3066\u3044\u308b\u72b6\u614b\u306e\u305f\u3081\u3001\u901a\u8a71\u6599\u91d1\u3082\u304b\u304b\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" loading=\"lazy\" width=\"1280\" height=\"720\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/12\/\u4e00\u822c\u7684\u306aIVR.jpg\" alt=\"\" class=\"wp-image-4151\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/12\/\u4e00\u822c\u7684\u306aIVR.jpg 1280w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/12\/\u4e00\u822c\u7684\u306aIVR-800x450.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/12\/\u4e00\u822c\u7684\u306aIVR-768x432.jpg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><figcaption class=\"wp-element-caption\"><br><\/figcaption><\/figure>\n\n\n\n<p>\u96fb\u8a71\u3092\u304b\u3051\u3066\u3044\u308b\u306e\u306b\u3001\u30c6\u30ad\u30b9\u30c8\u3078\u8a98\u5c0e\u3055\u308c\u308b\u306e\u306f\u9762\u5012\u3060\u3068\u601d\u3046\u9867\u5ba2\u3082\u3044\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<h3>Web\u4e0a\u3067\u5b8c\u7d50\u3059\u308b\u30d3\u30b8\u30e5\u30a2\u30ebIVR\u306e\u4f7f\u3044\u65b9<\/h3>\n\n\n\n<p>\u96fb\u8a71\u3092\u304b\u3051\u308b\u524d\u306b\u3001Web\u306e\u4e16\u754c\u3067\u5b8c\u7d50\u3067\u304d\u308c\u3070\u3069\u3046\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" loading=\"lazy\" width=\"1280\" height=\"720\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/12\/Web\u306e\u4e16\u754c\u3067\u5b8c\u7d50\u3059\u308b\u30d3\u30b8\u30e5\u30a2\u30ebIVR.jpg\" alt=\"\" class=\"wp-image-4152\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/12\/Web\u306e\u4e16\u754c\u3067\u5b8c\u7d50\u3059\u308b\u30d3\u30b8\u30e5\u30a2\u30ebIVR.jpg 1280w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/12\/Web\u306e\u4e16\u754c\u3067\u5b8c\u7d50\u3059\u308b\u30d3\u30b8\u30e5\u30a2\u30ebIVR-800x450.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/12\/Web\u306e\u4e16\u754c\u3067\u5b8c\u7d50\u3059\u308b\u30d3\u30b8\u30e5\u30a2\u30ebIVR-768x432.jpg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" 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\u306a\u305c\u306a\u3089\u3070\u3001\u304a\u5ba2\u69d8\u306b\u306f\u8ff7\u308f\u305a\u3059\u3050\u306b\u96fb\u8a71\u3092\u3057\u3066\u307b\u3057\u3044\u304b\u3089\u3067\u3059\u3002 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IVR\uff5c\u554f\u3044\u5408\u308f\u305b\u3092\u3001\u6700\u9069\u306a\u30b5\u30dd\u30fc\u30c8\u30c1\u30e3\u30cd\u30eb\u306b\u8a98\u5c0e<\/div>\n          <div class=\"service-description\">Visual IVR\u306f\u3001\u554f\u3044\u5408\u308f\u305b\u5c0e\u7dda\u306e\u5165\u53e3\u306b\u30dc\u30bf\u30f3\u304bQR\u30b3\u30fc\u30c9\u3092\u914d\u7f6e\u3059\u308b\u3060\u3051\u3067\u3001\u96fb\u8a71\u306b\u96c6\u4e2d\u3057\u304c\u3061\u306a\u554f\u3044\u5408\u308f\u305b\u3092\u3001FAQ\u3084\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306a\u3069\u306e\u9069\u5207\u306a\u5bfe\u5fdc\u7a93\u53e3\u306b\u8a98\u5c0e\u3067\u304d\u307e\u3059\u3002<\/div>\n          <div class=\"service-logo\">\n            <div class=\"brand-left\">\n              <img decoding=\"async\" src=\"https:\/\/mobilus.co.jp\/wp-content\/uploads\/2021\/02\/cropped-fabicon-32x32.png\" alt=\"\u30e2\u30d3\u30eb\u30b9\u682a\u5f0f\u4f1a\u793e\">\n              <span class=\"service-brand-name\">\u30e2\u30d3\u30eb\u30b9\u682a\u5f0f\u4f1a\u793e<\/span>\n            <\/div>\n          <\/div>\n        <\/div>\n        <div class=\"service-decoration\"><\/div>\n      <\/div>\n    <\/a>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>\u7d66\u4ed8\u91d1\u7533\u8acb\u306e\u305f\u3081\u306b\u3001\u91d1\u878d\u6a5f\u95a2\u756a\u53f7\u3084\u652f\u5e97\u756a\u53f7\u554f\u3044\u5408\u308f\u305b\u304c\u6025\u5897\u3002 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