{"id":511,"date":"2019-12-31T10:36:10","date_gmt":"2019-12-31T01:36:10","guid":{"rendered":"https:\/\/mobilus.xbiz.jp\/lab\/?p=511"},"modified":"2025-02-26T13:48:11","modified_gmt":"2025-02-26T04:48:11","slug":"call-log-vs-chat-log","status":"publish","type":"post","link":"https:\/\/mobilus.co.jp\/lab\/chat-support\/call-log-vs-chat-log\/","title":{"rendered":"\u96fb\u8a71\u306e\u97f3\u58f0\u8a8d\u8b58\u3092\u8d85\u3048\u308b\u3001\u512a\u308c\u305f\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u306e\u5bfe\u8a71\u30ed\u30b0\u6d3b\u7528"},"content":{"rendered":"\n

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<\/p>\n\n\n\n

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\n
\"\u96fb\u8a71\u306e\u97f3\u58f0\u8a8d\u8b58\u30ed\u30b0\u3068\u30c1\u30e3\u30c3\u30c8\u306e\u5bfe\u8a71\u30ed\u30b0\u306e\u6bd4\u8f03\"
\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u3067\u306f\u3001\u96fb\u8a71\u306b\u6bd4\u3079\u3066\u7dba\u9e97\u306a\u5bfe\u8a71\u30ed\u30b0\u30c7\u30fc\u30bf\u304c\u5f97\u3089\u308c\u3084\u3059\u3044<\/strong><\/figcaption><\/figure><\/div>\n\n\n

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\u307e\u305a\u3001\u9867\u5ba2\u3068\u306e\u4e00\u9023\u306e\u30c1\u30e3\u30c3\u30c8\u5bfe\u5fdc\u30ed\u30b0\u4e0a\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u9867\u5ba2\u304b\u3089\u306e\u4e3b\u8981\u306a\u8cea\u554f\uff08Primary Question\uff1aPQ\uff09\u3068\u305d\u308c\u306b\u5bfe\u3059\u308b\u56de\u7b54\uff08Primary Answer\uff1aPA\uff09\u306e\u30bb\u30c3\u30c8\u3092\u6307\u5b9a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

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\u3053\u306e\u3088\u3046\u306b\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5bfe\u5fdc\u306e\u30ed\u30b0\u3092\u6d3b\u7528\u3057\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u5b66\u7fd2\u3055\u305b\u308b\u305f\u3081\u306e\u826f\u8cea\u306a\u6559\u5e2b\u30c7\u30fc\u30bf\u3092\u84c4\u7a4d\u3057\u3066\u3044\u304f\u3053\u3068\u3082\u3067\u304d\u307e\u3059*1\u3002<\/p>\n\n\n\n

AI\u3092\u6d3b\u7528\u3057\u305f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u56de\u7b54\u652f\u63f4\u3082<\/h3>\n\n\n\n

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\u3053\u3053\u6570\u5e74\u3067\u97f3\u58f0\u8a8d\u8b58\u306e\u7cbe\u5ea6\u3082\u5411\u4e0a\u3057\u3001\u8cbb\u7528\u9762\u3067\u3082\u4f7f\u3044\u3084\u3059\u304f\u306f\u306a\u3063\u3066\u304d\u3066\u3044\u307e\u3059\u304c\u3001\u305d\u308c\u3067\u3082\u9ad8\u3044\u8a8d\u8b58\u7cbe\u5ea6\u3092\u6c42\u3081\u308c\u3070\u3001\u88fd\u54c1\u540d\u3084\u5c02\u9580\u7528\u8a9e\u306e\u8f9e\u66f8\u767b\u9332\u3084\u500b\u5225\u30c1\u30e5\u30fc\u30cb\u30f3\u30b0\u304c\u5fc5\u8981\u3068\u306a\u308a\u3001\u5c0e\u5165\u306e\u30cf\u30fc\u30c9\u30eb\u306f\u73fe\u5728\u3067\u3082\u9ad8\u3044\u306e\u304c\u5b9f\u60c5\u3067\u3059\u3002<\/p>\n\n\n\n

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\n
\"\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u30c1\u30e3\u30c3\u30c8\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5bfe\u8a71\u30ed\u30b0\u3092\u4f7f\u3063\u305fAI\u306ePDCA\u5b66\u7fd2\"<\/figure><\/div>\n\n\n

*1 \u30e2\u30d3\u30eb\u30b9\u306e\u30c1\u30e3\u30c3\u30c8\u30b7\u30b9\u30c6\u30e0\u300c\u30e2\u30d3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300d\u306ePQPA\u6a5f\u80fd
*2 \u30e2\u30d3\u30eb\u30b9\u306e\u30c1\u30e3\u30c3\u30c8\u30b7\u30b9\u30c6\u30e0\u300c\u30e2\u30d3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300d\u306e\u81ea\u52d5\u56de\u7b54\u30b5\u30b8\u30a7\u30b9\u30c8\u6a5f\u80fd<\/p>\n\n\n\n

\u30e2\u30d3\u30eb\u30b9\u3067\u306f\u3001AI\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30c1\u30e3\u30c3\u30c8\u5bfe\u5fdc\u306e\u30ed\u30b0\u3092\u6d3b\u7528\u3057\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u5b66\u7fd2\u3055\u305b\u308b\u305f\u3081\u306e\u826f\u8cea\u306a\u6559\u5e2b\u30c7\u30fc\u30bf\u3092\u84c4\u7a4d\u3057\u3001\u81ea\u3089\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u8ce2\u304f\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u3067\u304d\u308b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u5b66\u7fd2\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u8a73\u3057\u304f\u306f\u30e2\u30d3\u30eb\u30b9\u307e\u3067\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002
\u304a\u554f\u3044\u5408\u308f\u305b\u30fb\u3054\u76f8\u8ac7\u30d5\u30a9\u30fc\u30e0<\/a><\/div><\/div><\/div>\n\n\n\n

<\/p>\n\n\n\n

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