{"id":511,"date":"2019-12-31T10:36:10","date_gmt":"2019-12-31T01:36:10","guid":{"rendered":"https:\/\/mobilus.xbiz.jp\/lab\/?p=511"},"modified":"2025-02-26T13:48:11","modified_gmt":"2025-02-26T04:48:11","slug":"call-log-vs-chat-log","status":"publish","type":"post","link":"https:\/\/mobilus.co.jp\/lab\/chat-support\/call-log-vs-chat-log\/","title":{"rendered":"\u96fb\u8a71\u306e\u97f3\u58f0\u8a8d\u8b58\u3092\u8d85\u3048\u308b\u3001\u512a\u308c\u305f\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u306e\u5bfe\u8a71\u30ed\u30b0\u6d3b\u7528"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">\u9ad8\u4fa1\u306a\u96fb\u8a71\u306e\u97f3\u58f0\u8a8d\u8b58\u3001\u76ee\u7684\u6b21\u7b2c\u3067\u6210\u679c\u3092\u51fa\u305b\u306a\u3044\u3053\u3068\u3082<\/h3>\n\n\n\n<p>\u96fb\u8a71\u306e\u81ea\u52d5\u97f3\u58f0\u8a8d\u8b58\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u3068\u3063\u3066\u61a7\u308c\u306e\u30b7\u30b9\u30c6\u30e0\u306e\u7b46\u982d\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u306e\u767b\u5834\u3084\u6280\u8853\u7684\u306a\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u3063\u3066\u5229\u7528\u6599\u91d1\u3082\u4e0b\u304c\u3063\u3066\u304d\u305f\u3068\u306f\u3044\u3048\u3001\u305d\u308c\u3067\u3082\u307e\u3060\u696d\u754c\u3067\u306f\u9ad8\u4fa1\u306a\u30b7\u30b9\u30c6\u30e0\u306e\u3072\u3068\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4e3b\u306a\u5c0e\u5165\u76ee\u7684\u306f\u3001\u9867\u5ba2\u306e\u58f0\uff08VOC\uff09\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u56de\u7b54\u30fb\u611f\u60c5\u7b49\u306e\u5206\u6790\u306b\u3088\u308b\u5fdc\u5bfe\u54c1\u8cea\u306e\u5411\u4e0a\u3001\u30c6\u30ad\u30b9\u30c8\u30de\u30a4\u30cb\u30f3\u30b0\u306b\u3088\u308b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u7528\u3002\u305d\u306e\u4ed6\u3001\u9867\u5ba2\u306e\u767a\u8a71\u3092\u89e3\u6790\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u56de\u7b54\u5019\u88dc\u3084\u30ca\u30ec\u30c3\u30b8\u3092\u81ea\u52d5\u63d0\u6848\u3059\u308b\u3057\u304f\u307f\u3082\u3042\u308a\u3001\u30b5\u30dd\u30fc\u30c8\u52b9\u7387\u306e\u5411\u4e0a\u306b\u3082\u5229\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3060\u3001\u809d\u5fc3\u306e\u76ee\u7684\u304c\u4e0d\u660e\u78ba\u306a\u307e\u307e\u5b9f\u8a3c\u5b9f\u9a13\uff08PoC\uff09\u3067\u5c0e\u5165\u3055\u308c\u3001\u6210\u679c\u3092\u51fa\u305b\u305a\u306b\u7d42\u308f\u308b\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3082\u591a\u3044\u3088\u3046\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u3067\u3001\u826f\u8cea\u306a\u5bfe\u8a71\u30ed\u30b0\u304c\u5f97\u3089\u308c\u3084\u3059\u3044\u7406\u7531<\/h3>\n\n\n\n<p>\u4e00\u65b9\u3001\u9867\u5ba2\u3068\u306e\u30c1\u30e3\u30c3\u30c8\u5bfe\u8a71\u306f\u3001\u305d\u306e\u307b\u3068\u3093\u3069\u304c\u826f\u8cea\u306a\u30c6\u30ad\u30b9\u30c8\u3067\u5f97\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u96fb\u8a71\u53e3\u306e\u9867\u5ba2\u306f\u3001\u4f55\u5ea6\u3082\u8a00\u8449\u306b\u8a70\u307e\u3063\u305f\u308a\u3001\u8aac\u660e\u304c\u524d\u5f8c\u3057\u305f\u308a\u3059\u308b\u306e\u304c\u666e\u901a\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u305d\u3082\u305d\u3082\u97f3\u58f0\u8a8d\u8b58\u3059\u308b\u9867\u5ba2\u306e\u767a\u8a71\u5185\u5bb9\u306e\u54c1\u8cea\u304c\u4f4e\u3044\u306e\u3067\u3059\u3002<br><\/p>\n\n\n\n<p>\u30c1\u30e3\u30c3\u30c8\u306e\u5834\u5408\u306b\u306f\u3001\u591a\u304f\u306e\u9867\u5ba2\u306f\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u9001\u4fe1\u524d\u306b\u5185\u5bb9\u3092\u78ba\u8a8d\u30fb\u4fee\u6b63\u3057\u307e\u3059\u3002\u3042\u308b\u7a0b\u5ea6\u5185\u5bb9\u304c\u307e\u3068\u307e\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u4f1d\u308f\u308b\u3068\u601d\u3063\u305f\u6642\u70b9\u3067\u9001\u4fe1\u30dc\u30bf\u30f3\u3092\u62bc\u3059\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30c1\u30e3\u30c3\u30c8\u3067\u306f\u3001\u3082\u3061\u308d\u3093\u3001\u96fb\u8a71\u306b\u7279\u6709\u306a\u300c\u3048\u30fc\u300d\u300c\u3042\u306e\u30fc\u300d\u3068\u3044\u3063\u305f\u30ce\u30a4\u30ba\u3082\u30ed\u30b0\u306b\u306f\u5165\u3063\u3066\u304d\u307e\u305b\u3093\u3002\u4e00\u90e8\u306e\u30bf\u30a4\u30d7\u30df\u30b9\u3084\u8aa4\u5909\u63db\u306f\u3042\u308a\u307e\u3059\u304c\u3001\u5168\u822c\u7684\u306b\u30ed\u30b0\u306e\u54c1\u8cea\u3068\u60c5\u5831\u5bc6\u5ea6\u304c\u9ad8\u3044\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u304c\u30c1\u30e3\u30c3\u30c8\u3067\u826f\u8cea\u306a\u5bfe\u8a71\u30ed\u30b0\u304c\u5f97\u3089\u308c\u308b\u7406\u7531\u3067\u3059\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/01\/call-log-vs-chat-log.jpg\" alt=\"\u96fb\u8a71\u306e\u97f3\u58f0\u8a8d\u8b58\u30ed\u30b0\u3068\u30c1\u30e3\u30c3\u30c8\u306e\u5bfe\u8a71\u30ed\u30b0\u306e\u6bd4\u8f03\" class=\"wp-image-515\" \/><figcaption class=\"wp-element-caption\"><strong>\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u3067\u306f\u3001\u96fb\u8a71\u306b\u6bd4\u3079\u3066\u7dba\u9e97\u306a\u5bfe\u8a71\u30ed\u30b0\u30c7\u30fc\u30bf\u304c\u5f97\u3089\u308c\u3084\u3059\u3044<\/strong><\/figcaption><\/figure><\/div>\n\n\n<p>\u3055\u3089\u306b\u3001\u30c1\u30e3\u30c3\u30c8\u30ed\u30b0\u306b\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5f8c\u51e6\u7406\u3067\u3064\u3051\u308b\u554f\u3044\u5408\u308f\u305b\u30ab\u30c6\u30b4\u30ea\u3001\u62c5\u5f53\u8005\u60c5\u5831\u3001\u5bfe\u5fdc\u6642\u9593\u306a\u3069\u306e\u69d8\u3005\u306a\u7d71\u8a08\u60c5\u5831\u304c\u3064\u3044\u3066\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306b\u30c1\u30e3\u30c3\u30c8\u5bfe\u5fdc\u3067\u306f\u3001\u826f\u8cea\u306a\u30c6\u30ad\u30b9\u30c8\u3068\u8c4a\u5bcc\u306a\u30e1\u30bf\u60c5\u5831\u306b\u3088\u308a\u3001\u7cbe\u7dfb\u306a\u5bfe\u8a71\u30ed\u30b0\u5206\u6790\u304c\u3057\u3084\u3059\u3044\u306e\u3067\u3059\u3002<\/p>\n\n\n<div class='related-post-container'><div class='related-post-heading'>\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u95a2\u9023\u8a18\u4e8b<\/div><a href='https:\/\/mobilus.co.jp\/lab\/trend\/speech-recognition\/' class='related-post-link'><div class='post-image'><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"385\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/10\/img_LabTop-1-800x385.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" style=\"width: 180px; height: auto;\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/10\/img_LabTop-1-800x385.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/10\/img_LabTop-1-768x370.jpg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/10\/img_LabTop-1.jpg 1118w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/10\/img_LabTop-1-733x353.jpg 733w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2025\/10\/img_LabTop-1-544x262.jpg 544w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>\u97f3\u58f0\u8a8d\u8b58\u3068\u306f\uff1f\u4ed5\u7d44\u307f\u30fb\u6d3b\u7528\u4e8b\u4f8b\u304b\u3089\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u30fb\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8\u307e\u3067<\/div><\/a><\/div>\n\n\n<div class='related-post-container'><div class='related-post-heading'>\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u95a2\u9023\u8a18\u4e8b<\/div><a href='https:\/\/mobilus.co.jp\/lab\/voicebot\/ai-callcenter\/' class='related-post-link'><div class='post-image'><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"385\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/07\/lab_aicx-1-800x385.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" style=\"width: 180px; height: auto;\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/07\/lab_aicx-1-800x385.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/07\/lab_aicx-1-768x370.jpg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/07\/lab_aicx-1-733x353.jpg 733w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/07\/lab_aicx-1-544x262.jpg 544w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2024\/07\/lab_aicx-1.jpg 1118w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306eAI\u5c0e\u5165\u4e8b\u4f8b4\u9078\uff01\u81ea\u52d5\u5fdc\u7b54\u3084\u97f3\u58f0\u8a8d\u8b58\u306e\u6d3b\u7528\u3067\u52b9\u7387\u5316\u3084CX\u5411\u4e0a\u3078<\/div><\/a><\/div>\n\n\n<div class='related-post-container'><div class='related-post-heading'>\u3042\u308f\u305b\u3066\u8aad\u307f\u305f\u3044\u95a2\u9023\u8a18\u4e8b<\/div><a href='https:\/\/mobilus.co.jp\/lab\/trend\/voice-emotion-recognition\/' class='related-post-link'><div class='post-image'><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"406\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2023\/02\/contactcenter_voice-emotion-recognition-1-800x406.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" style=\"width: 180px; height: auto;\" srcset=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2023\/02\/contactcenter_voice-emotion-recognition-1-800x406.jpg 800w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2023\/02\/contactcenter_voice-emotion-recognition-1-768x390.jpg 768w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2023\/02\/contactcenter_voice-emotion-recognition-1-1600x812.jpg 1600w, https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2023\/02\/contactcenter_voice-emotion-recognition-1.jpg 2000w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class='post-title'>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u97f3\u58f0\u8a8d\u8b58\u3084\u611f\u60c5\u5206\u6790\u306e\u6280\u8853\u9032\u5316\u3068\u30b3\u30fc\u30eb\u3067\u306e\u6d3b\u7528\u306e\u3055\u308c\u65b9<\/div><\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30c1\u30e3\u30c3\u30c8\u30ed\u30b0\u306b\u3088\u308b\u3001AI\u306ePDCA\u5b66\u7fd2\u304c\u53ef\u80fd\u306b<\/h3>\n\n\n\n<p>\u52a0\u3048\u3066\u5f37\u529b\u306a\u306e\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u9867\u5ba2\u306e\u5bfe\u8a71\u30ed\u30b0\u3092\u5229\u7528\u3057\u305f\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u5b66\u7fd2\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305a\u3001\u9867\u5ba2\u3068\u306e\u4e00\u9023\u306e\u30c1\u30e3\u30c3\u30c8\u5bfe\u5fdc\u30ed\u30b0\u4e0a\u3067\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u9867\u5ba2\u304b\u3089\u306e\u4e3b\u8981\u306a\u8cea\u554f\uff08Primary Question\uff1aPQ\uff09\u3068\u305d\u308c\u306b\u5bfe\u3059\u308b\u56de\u7b54\uff08Primary Answer\uff1aPA\uff09\u306e\u30bb\u30c3\u30c8\u3092\u6307\u5b9a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306ePQPA\u3092\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u30c7\u30fc\u30bf\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u306b\u53d6\u308a\u8fbc\u3080\u3053\u3068\u3067\u3001\u751f\u304d\u305f\u9867\u5ba2\u3068\u306e\u5bfe\u8a71\u5c65\u6b74\u304c\u3001\u305d\u306e\u307e\u307e\u30dc\u30c3\u30c8\u306e\u5b66\u7fd2\u30c7\u30fc\u30bf\u306b\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5bfe\u5fdc\u306e\u30ed\u30b0\u3092\u6d3b\u7528\u3057\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u5b66\u7fd2\u3055\u305b\u308b\u305f\u3081\u306e\u826f\u8cea\u306a\u6559\u5e2b\u30c7\u30fc\u30bf\u3092\u84c4\u7a4d\u3057\u3066\u3044\u304f\u3053\u3068\u3082\u3067\u304d\u307e\u3059*1\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">AI\u3092\u6d3b\u7528\u3057\u305f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u56de\u7b54\u652f\u63f4\u3082<\/h3>\n\n\n\n<p>\u307e\u305f\u3001\u9867\u5ba2\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u5185\u5bb9\u3092\u5373\u5ea7\u306b\u5206\u6790\u3001AI\u307e\u305f\u306f\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u5b66\u7fd2\u3055\u305b\u305f\u56de\u7b54\u3092\u81ea\u52d5\u3067\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u753b\u9762\u4e0a\u306b\u63d0\u6848\u3059\u308b\u3057\u304f\u307f\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3061\u3087\u3046\u3069\u3001\u97f3\u58f0\u8a8d\u8b58\u30b7\u30b9\u30c6\u30e0\u3067\u5b9f\u73fe\u3055\u308c\u3066\u3044\u308b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30ca\u30ec\u30c3\u30b8\u63d0\u6848\u3068\u540c\u3058\u3057\u304f\u307f\u3067\u3059\u3002\u305f\u3060\u3001\u30c1\u30e3\u30c3\u30c8\u30ed\u30b0\u306e\u54c1\u8cea\u306e\u9ad8\u3055\u3068\u540c\u3058\u7406\u7531\u304b\u3089\u3001\u9867\u5ba2\u306e\u96fb\u8a71\u3092\u97f3\u58f0\u8a8d\u8b58\u3057\u305f\u30c6\u30ad\u30b9\u30c8\u30d9\u30fc\u30b9\u3088\u308a\u3082\u7cbe\u5ea6\u306e\u9ad8\u3044\u63d0\u6848\u304c\u3067\u304d\u3084\u3059\u3044\u70b9\u304c\u5229\u70b9\u3067\u3059*2\u3002<\/p>\n\n\n\n<p>\u3053\u3053\u6570\u5e74\u3067\u97f3\u58f0\u8a8d\u8b58\u306e\u7cbe\u5ea6\u3082\u5411\u4e0a\u3057\u3001\u8cbb\u7528\u9762\u3067\u3082\u4f7f\u3044\u3084\u3059\u304f\u306f\u306a\u3063\u3066\u304d\u3066\u3044\u307e\u3059\u304c\u3001\u305d\u308c\u3067\u3082\u9ad8\u3044\u8a8d\u8b58\u7cbe\u5ea6\u3092\u6c42\u3081\u308c\u3070\u3001\u88fd\u54c1\u540d\u3084\u5c02\u9580\u7528\u8a9e\u306e\u8f9e\u66f8\u767b\u9332\u3084\u500b\u5225\u30c1\u30e5\u30fc\u30cb\u30f3\u30b0\u304c\u5fc5\u8981\u3068\u306a\u308a\u3001\u5c0e\u5165\u306e\u30cf\u30fc\u30c9\u30eb\u306f\u73fe\u5728\u3067\u3082\u9ad8\u3044\u306e\u304c\u5b9f\u60c5\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30c1\u30e3\u30c3\u30c8\u5c0e\u5165\u306b\u3088\u3063\u3066\u3001\u591a\u304f\u306e\u30bb\u30f3\u30bf\u30fc\u304c\u97f3\u58f0\u8a8d\u8b58\u306b\u671f\u5f85\u3057\u3066\u304d\u305fVOC\u306e\u6d3b\u7528\u3084\u5206\u6790\u304c\u3088\u308a\u7c21\u5358\u306b\u3001\u3088\u308a\u7cbe\u7dfb\u306b\u3001\u3088\u308a\u4f4e\u30b3\u30b9\u30c8\u3067\u5b9f\u73fe\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img decoding=\"async\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/01\/chat-log-pdca-learning.png\" alt=\"\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u30c1\u30e3\u30c3\u30c8\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5bfe\u8a71\u30ed\u30b0\u3092\u4f7f\u3063\u305fAI\u306ePDCA\u5b66\u7fd2\" class=\"wp-image-516\" \/><\/figure><\/div>\n\n\n<p>*1 \u30e2\u30d3\u30eb\u30b9\u306e\u30c1\u30e3\u30c3\u30c8\u30b7\u30b9\u30c6\u30e0\u300c\u30e2\u30d3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300d\u306ePQPA\u6a5f\u80fd<br>*2 \u30e2\u30d3\u30eb\u30b9\u306e\u30c1\u30e3\u30c3\u30c8\u30b7\u30b9\u30c6\u30e0\u300c\u30e2\u30d3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300d\u306e\u81ea\u52d5\u56de\u7b54\u30b5\u30b8\u30a7\u30b9\u30c8\u6a5f\u80fd<\/p>\n\n\n\n<div class=\"wp-block-emanon-blocks-block-speech-bubble speech-bubble-left-aligned wp-block-emanon-blocks-block-speech-bubble-contact\" style=\"margin-bottom:48px\"><div class=\"speech-bubble-text\">\u30e2\u30d3\u30eb\u30b9\u3067\u306f\u3001AI\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u30c1\u30e3\u30c3\u30c8\u5bfe\u5fdc\u306e\u30ed\u30b0\u3092\u6d3b\u7528\u3057\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u5b66\u7fd2\u3055\u305b\u308b\u305f\u3081\u306e\u826f\u8cea\u306a\u6559\u5e2b\u30c7\u30fc\u30bf\u3092\u84c4\u7a4d\u3057\u3001\u81ea\u3089\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u8ce2\u304f\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u3067\u304d\u308b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u5b66\u7fd2\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u8a73\u3057\u304f\u306f\u30e2\u30d3\u30eb\u30b9\u307e\u3067\u3054\u76f8\u8ac7\u304f\u3060\u3055\u3044\u3002 <div style=\"margin-top: 8px\"><a rel=\"noreferrer noopener\" aria-label=\" (\u65b0\u3057\u3044\u30bf\u30d6\u3067\u958b\u304f)\" href=\"https:\/\/mobilus.co.jp\/cv\/contact\/\" target=\"_blank\">\u304a\u554f\u3044\u5408\u308f\u305b\u30fb\u3054\u76f8\u8ac7\u30d5\u30a9\u30fc\u30e0<\/a><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-create-block-cta-panel-block\">\n\t<div class=\"cta-panel --service\">\n\t\t<div class=\"head\">\n\t\t\t<div class=\"thumbnail --mobi-bot\">\n\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/mobilus2024\/img\/service\/index\/solutions_item_icon03.svg\" alt=\"MOBI BOT\">\n\t\t\t<\/div>\n\t\t\t<div class=\"texts\">\n\t\t\t\t<h3 class=\"title\">MOBI BOT<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"description\">\u56fd\u5185\u30b7\u30a7\u30a2No.1\u306eAI\u30c1\u30e3\u30c3\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300cMOBI BOT GenAI\uff08\u30e2\u30d3\u30dc\u30c3\u30c8 \u30b8\u30a7\u30f3\u30a8\u30fc\u30a2\u30a4\uff09\u300d\u306f\u3001RAG\u3084Vector Search\u306a\u3069\u591a\u5f69\u306aAI\u30fb\u30b7\u30ca\u30ea\u30aa\u578b\u3092\u3001\u696d\u52d9\u7279\u6027\u306b\u5408\u308f\u305b\u3066\u81ea\u7531\u306b\u7d44\u307f\u5408\u308f\u305b\u3089\u308c\u308b\u30d5\u30eb\u30d1\u30c3\u30b1\u30fc\u30b8\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002\u5c0e\u5165\u524d\u306e\u30a2\u30bb\u30b9\u30e1\u30f3\u30c8\u304b\u3089\u7a3c\u50cd\u5f8c\u306e\u5b9a\u7740\u652f\u63f4\u307e\u3067\u3001\u5c02\u4efb\u30c1\u30fc\u30e0\u304c\u4e00\u6c17\u901a\u8cab\u3067\u4f34\u8d70\u3059\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u6a5f\u80fd\u3082\u6a19\u6e96\u642d\u8f09\u3057\u3066\u3044\u307e\u3059\u3002<br>CRM\u3084\u57fa\u5e79\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u306f\u3082\u3061\u308d\u3093\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3067\u89e3\u6c7a\u304c\u96e3\u3057\u3044\u554f\u3044\u5408\u308f\u305b\u306f\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u300cMOBI AGENT\u300d\u3078\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u5f15\u304d\u7d99\u304e\u3001\u500b\u4eba\u60c5\u5831\u3092\u6271\u3046\u5834\u9762\u306f\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u300cSecurity Suite\u300d\u3068\u3082\u9023\u643a\u53ef\u80fd\u3002\u67d4\u8edf\u306a\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u306b\u3088\u308a\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u304b\u3089\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5bfe\u5fdc\u3001\u672c\u4eba\u78ba\u8a8d\u3092\u4f34\u3046\u624b\u7d9a\u304d\u307e\u3067\u3001\u3042\u3089\u3086\u308b\u9867\u5ba2\u63a5\u70b9\u306b\u30ef\u30f3\u30b9\u30c8\u30c3\u30d7\u3067\u5bfe\u5fdc\u3057\u307e\u3059\u3002<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"buttons\">\n\t\t\t\t\t\t\t<a href=\"\/lab\/report\/mobibot\/#form\" class=\"no-transform btn btn--download\">\n\t\t\t\t\t<span class=\"icon\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/lab\/wp-content\/themes\/emanon-business.1.6.1_2025\/emanon-business\/img\/common\/icon_cta_download.svg\" alt=\"\">\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\u30b5\u30fc\u30d3\u30b9\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a href=\"\/service\/bot\/\" class=\"no-transform btn btn--service\">\n\t\t\t\t\t<span class=\"icon\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/lab\/wp-content\/themes\/emanon-business.1.6.1_2025\/emanon-business\/img\/common\/icon_cta_service.svg\" alt=\"\">\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\u30b5\u30fc\u30d3\u30b9\u30da\u30fc\u30b8\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a href=\"\/case_list?service%5B%5D=bot&#038;search=1\" class=\"no-transform btn btn--case\">\n\t\t\t\t\t<span class=\"icon\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/lab\/wp-content\/themes\/emanon-business.1.6.1_2025\/emanon-business\/img\/common\/icon_cta_case.svg\" alt=\"\">\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\u95a2\u9023\u3059\u308b\u4e8b\u4f8b\u4e00\u89a7\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n<div class=\"wp-block-create-block-cta-panel-block\">\n\t<div class=\"cta-panel --service\">\n\t\t<div class=\"head\">\n\t\t\t<div class=\"thumbnail --mobi-agent\">\n\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/mobilus2024\/img\/service\/index\/solutions_item_icon02.svg\" alt=\"MOBI AGENT\">\n\t\t\t<\/div>\n\t\t\t<div class=\"texts\">\n\t\t\t\t<h3 class=\"title\">MOBI AGENT<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"description\">MOBI AGENT\uff08\u30e2\u30d3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u00ae\uff09\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3067\u306f\u89e3\u6c7a\u3067\u304d\u306a\u3044\u6642\u306b\u304d\u3081\u7d30\u3084\u304b\u306a\u9867\u5ba2\u5bfe\u5fdc\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002<br>\u751f\u6210AI\u9023\u643a\u306b\u3088\u308b\u69d8\u3005\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u652f\u63f4\u6a5f\u80fd\u3084\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u300cMOBI BOT\uff08\u30e2\u30d3\u30dc\u30c3\u30c8\u00ae\uff09\u300d\u3068\u306e\u9023\u643a\u306b\u3088\u3063\u3066\u3001\u5c11\u306a\u3044\u8ca0\u62c5\u3067\u904b\u7528\u3067\u304d\u307e\u3059\u3002\u300cMOBI AGENT\u300d\u306f\u696d\u7a2e\u554f\u308f\u305a\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u306f\u3058\u3081\u3001\u4f01\u696d\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u7a93\u53e3\u306a\u3069\u3055\u307e\u3056\u307e\u306a\u30e6\u30fc\u30b6\u30fc\u30b5\u30dd\u30fc\u30c8\u30b7\u30fc\u30f3\u3067\u6d3b\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"buttons\">\n\t\t\t\t\t\t\t<a href=\"\/lab\/report\/mobiagent\/#form\" class=\"no-transform btn btn--download\">\n\t\t\t\t\t<span class=\"icon\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/lab\/wp-content\/themes\/emanon-business.1.6.1_2025\/emanon-business\/img\/common\/icon_cta_download.svg\" alt=\"\">\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\u30b5\u30fc\u30d3\u30b9\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a href=\"\/service\/agent\" class=\"no-transform btn btn--service\">\n\t\t\t\t\t<span class=\"icon\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/lab\/wp-content\/themes\/emanon-business.1.6.1_2025\/emanon-business\/img\/common\/icon_cta_service.svg\" alt=\"\">\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\u30b5\u30fc\u30d3\u30b9\u30da\u30fc\u30b8\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a href=\"\/case_list?service%5B%5D=agent\" class=\"no-transform btn btn--case\">\n\t\t\t\t\t<span class=\"icon\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/lab\/wp-content\/themes\/emanon-business.1.6.1_2025\/emanon-business\/img\/common\/icon_cta_case.svg\" alt=\"\">\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\u95a2\u9023\u3059\u308b\u4e8b\u4f8b\u4e00\u89a7\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<p class=\"has-very-light-gray-background-color 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