{"id":591,"date":"2023-11-22T11:00:46","date_gmt":"2023-11-22T02:00:46","guid":{"rendered":"https:\/\/mobilus.xbiz.jp\/lab\/?p=591"},"modified":"2024-08-07T13:16:27","modified_gmt":"2024-08-07T04:16:27","slug":"chatbot-operator-roles","status":"publish","type":"post","link":"https:\/\/mobilus.co.jp\/lab\/chat-support\/chatbot-operator-roles\/","title":{"rendered":"\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u5c0e\u5165\u3059\u308b\u6d3b\u7528\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u3054\u7d39\u4ecb\uff5e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3068\u306e\u9023\u643a\u30d1\u30bf\u30fc\u30f3\uff5e"},"content":{"rendered":"\n

<\/p>\n\n\n\n

\uff1c2022\u5e747\u670820\u65e5\u21d22023\u5e7411\u670828\u65e5\u66f4\u65b0\uff1e<\/p>\n\n\n\n

\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u4e21\u65b9\u7528\u610f\u3067\u304d\u308b\u5834\u5408\u3001\u305d\u306e\u5f79\u5272\u5206\u62c5\u3092\u8003\u3048\u308b\u305f\u3081\u306b\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u304c\u3088\u304f\u3042\u308b\u8cea\u554f(FAQ)\u3067\u3069\u308c\u3060\u3051\u56de\u7b54\u3067\u304d\u308b\u304b<\/strong>\u3092\u898b\u308b\u306e\u304c\u4e00\u756a\u7c21\u5358\u3067\u3059\u3002<\/p>\n\n\n\n

\u9867\u5ba2\u306b\u5171\u901a\u3059\u308b\u4e00\u822c\u7684\u306aFAQ\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u304c\u6700\u3082\u5f97\u610f\u3068\u3059\u308b\u8cea\u554f\u3067\u3059\u3002\u4e00\u65b9\u300c\u79c1\u306e\u6ce8\u6587\u3057\u305f\u5546\u54c1\u306f\u3044\u3064\u5c4a\u304f\u306e\uff1f\u300d\u3068\u3044\u3063\u305f\u9867\u5ba2\u3054\u3068\u306b\u7570\u306a\u308b\u500b\u5225\u8cea\u554f\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5bfe\u5fdc\u306b\u5411\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\"\u3088\u304f\u3042\u308b\u8cea\u554f\u304c\u591a\u3044\u5834\u5408\u306f\u3001\u6bd4\u8f03\u7684\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u5bfe\u5fdc\u306b\u5411\u3044\u3066\u3044\u308b\"<\/figure>\n\n\n\n

\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306fFAQ\u306b\u56de\u7b54\u3059\u308b\u3060\u3051\u306f\u306a\u304f\u3001\u4f8b\u3048\u3070\u3001\u8cc7\u6599\u8acb\u6c42\u306b\u3064\u3044\u3066\u306e\u8cea\u554f\u3067\u3042\u308c\u3070\u3001\u305d\u306e\u307e\u307e\u540d\u524d\u3068\u4f4f\u6240\u3068\u96fb\u8a71\u756a\u53f7\u3092\u30d2\u30a2\u30ea\u30f3\u30b0\u3057\u3001\u53d7\u4ed8\u307e\u3067\u5b8c\u4e86\u3057\u3066\u3057\u307e\u3046\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\u3055\u3089\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u958b\u767a\u306b\u3088\u3063\u3066\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001\u30d1\u30b9\u30ef\u30fc\u30c9\u30ea\u30bb\u30c3\u30c8\u3084\u9867\u5ba2\u60c5\u5831\u306e\u7167\u4f1a\u3001\u6ce8\u6587\u30fb\u624b\u7d9a\u304d\u306e\u53d7\u4ed8\u306a\u3069\u306b\u3082\u5bfe\u5fdc\u3067\u304d\u308b\u3001\u9ad8\u5ea6\u306a\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3082\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\u307e\u305f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5bfe\u5fdc\u3067\u3082\u3001\u554f\u3044\u5408\u308f\u305b\u76ee\u7684\u306b\u5408\u3063\u305f\u62c5\u5f53\u306b\u76f4\u901a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u82e6\u60c5\u5bfe\u5fdc\u304c\u7d4c\u9a13\u8c4a\u5bcc\u306a\u5c02\u4efb\u62c5\u5f53\u306b\u76f4\u63a5\u3064\u306a\u3050\u3053\u3068\u3067\u3001\u6700\u3082\u52b9\u679c\u7684\u306a\u30af\u30ec\u30fc\u30e0\u51e6\u7406\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\"\u3088\u304f\u3042\u308b\u8cea\u554f\u3001\u500b\u5225\u5bfe\u5fdc\u8cea\u554f\u306e\u3046\u3061\u3001\u30dc\u30c3\u30c8\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u6700\u9069\u306b\u5206\u62c5\u3059\u308b\"<\/figure>\n\n\n\n

\u3053\u3093\u306a\u306b\u3042\u308b\uff01\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u9023\u643a\u30d1\u30bf\u30fc\u30f3<\/h3>\n\n\n\n

\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u9023\u643a\u3068\u3044\u3063\u3066\u3082\u3001\u5b9f\u306b\u69d8\u3005\u306a\u30d1\u30bf\u30fc\u30f3\u304c\u3042\u308a\u307e\u3059\u3002\u3059\u3079\u3066\u306b\u5171\u901a\u3059\u308b\u306e\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u305d\u308c\u305e\u308c\u306e\u5f97\u610f\u5206\u91ce\u3092\u751f\u304b\u3059\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n

1) \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3078\u306e\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3<\/h4>\n\n\n\n

\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u304c\u4e00\u6b21\u5bfe\u5fdc\u3068\u3057\u3066\u3001\u3088\u304f\u3042\u308b\u8cea\u554f\u306a\u3069\u81ea\u52d5\u5bfe\u5fdc\u304c\u53ef\u80fd\u306a\u554f\u3044\u5408\u308f\u305b\u306b\u56de\u7b54\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u306f\u96e3\u3057\u3044\u554f\u3044\u5408\u308f\u305b\u3001\u4f8b\u3048\u3070\u3001\u3053\u307f\u5165\u3063\u305f\u8cea\u554f\u3084\u76f8\u8ac7\u3001\u30af\u30ec\u30fc\u30e0\u306a\u3069\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u4e8c\u6b21\u5bfe\u5fdc\u3092\u884c\u3046\u30d1\u30bf\u30fc\u30f3\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\"FAQ\u306e\u56de\u7b54\u306a\u3069\u306e\u4e00\u6b21\u5bfe\u5fdc\"<\/figure><\/div>\n\n\n\n

2) \u6642\u9593\u3001\u76ee\u7684\u3001\u6761\u4ef6\u306b\u3088\u308b\u632f\u308a\u5206\u3051<\/h4>\n\n\n\n

\u55b6\u696d\u6642\u9593\u4e2d\u306f\u3059\u3079\u3066\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5bfe\u5fdc\u3001\u55b6\u696d\u6642\u9593\u5916\u306e\u307f\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u304c\u81ea\u52d5\u5bfe\u5fdc\u3092\u884c\u3046\u30d1\u30bf\u30fc\u30f3\u3002\u307e\u305f\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u9078\u629e\u3057\u305f\u554f\u3044\u5408\u308f\u305b\u306e\u76ee\u7684\u306b\u5fdc\u3058\u3066\u3001\u81ea\u52d5\u5bfe\u5fdc\u304c\u53ef\u80fd\u306a\u3089\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u6709\u4eba\u5bfe\u5fdc\u304c\u5fc5\u8981\u306a\u5834\u5408\u306b\u306f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u547c\u3073\u51fa\u3059\u30d1\u30bf\u30fc\u30f3\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\"\u6642\u9593\u3001\u76ee\u7684\u3001\u30c8\u30d4\u30c3\u30af\u306a\u3069\u3067\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u632f\u308a\u5206\u3051\"<\/figure><\/div>\n\n\n\n

3) \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5bfe\u5fdc\u306e\u4e8b\u524d\u30d2\u30a2\u30ea\u30f3\u30b0<\/h4>\n\n\n\n

\u3059\u3079\u3066\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5bfe\u5fdc\u3059\u308b\u3082\u306e\u306e\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u6bce\u56de\u805e\u304f\u3088\u3046\u306a\u6c7a\u307e\u308a\u304d\u3063\u305f\u8cea\u554f\u306f\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u304c\u4e8b\u524d\u306b\u30d2\u30a2\u30ea\u30f3\u30b0\u3057\u3001\u3059\u3079\u3066\u306e\u60c5\u5831\u304c\u305d\u308d\u3063\u305f\u6642\u70b9\u3067\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u9023\u643a\u3001\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u500b\u5225\u5bfe\u5fdc\u306e\u307f\u3092\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u884c\u3046\u30d1\u30bf\u30fc\u30f3\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\"\u30e6\u30fc\u30b6\u30fc\u306e\u5e0c\u671b\u3084\u554f\u984c\u306a\u3069\u306e\u60c5\u5831\u53ce\u96c6\"<\/figure><\/div>\n\n\n\n

4) \u76ee\u7684\u3084\u30ab\u30c6\u30b4\u30ea\u306b\u5fdc\u3058\u305f\u6700\u9069\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5272\u308a\u5f53\u3066<\/h4>\n\n\n\n

\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u304c\u4e8b\u524d\u306b\u30e6\u30fc\u30b6\u30fc\u306e\u554f\u3044\u5408\u308f\u305b\u76ee\u7684\u3084\u88fd\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u30ab\u30c6\u30b4\u30ea\u306a\u3069\u3092\u30d2\u30a2\u30ea\u30f3\u30b0\u3002\u305d\u306e\u4e0a\u3067\u3001\u76ee\u7684\u3084\u30ab\u30c6\u30b4\u30ea\u306b\u5408\u3063\u305f\u5c02\u4efb\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u547c\u3073\u51fa\u3059\u30d1\u30bf\u30fc\u30f3\u304c\u3042\u308a\u307e\u3059\u3002\u30af\u30ec\u30fc\u30e0\u306e\u5834\u5408\u306b\u306f\u3001\u30af\u30ec\u30fc\u30e0\u5c02\u9580\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u547c\u3073\u51fa\u3059\u30d1\u30bf\u30fc\u30f3\u3082\u542b\u307f\u307e\u3059\u3002<\/p>\n\n\n\n

\"\u6ce8\u6587\u30fb\u8fd4\u54c1\u62c5\u5f53\u3001\u30af\u30ec\u30fc\u30e0\u62c5\u5f53\u3078\u306e\u632f\u308a\u5206\u3051\"<\/figure><\/div>\n\n\n\n

5) \u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3088\u308b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u547c\u3073\u51fa\u3057<\/h4>\n\n\n\n

\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5bfe\u5fdc\u4e2d\u306b\u3001\u4f4f\u6240\u5909\u66f4\u3084\u30af\u30ec\u30b8\u30c3\u30c8\u30ab\u30fc\u30c9\u306e\u5909\u66f4\u306a\u3069\u3001\u6c7a\u307e\u308a\u304d\u3063\u305f\u624b\u7d9a\u304d\u53d7\u4ed8\u3092\u884c\u3046\u5834\u5408\u3001\u4f4f\u6240\u5909\u66f4\u30dc\u30c3\u30c8\u3084\u30af\u30ec\u30b8\u30c3\u30c8\u30ab\u30fc\u30c9\u5909\u66f4\u30dc\u30c3\u30c8\u3092\u547c\u3073\u51fa\u3057\u3001\u81ea\u52d5\u5fdc\u7b54\u306b\u5207\u308a\u66ff\u3048\u308b\u30d1\u30bf\u30fc\u30f3\u304c\u3042\u308a\u307e\u3059\u3002\u53d7\u4ed8\u7d42\u4e86\u5f8c\u306b\u306f\u3001\u518d\u5ea6\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5bfe\u5fdc\u306b\u623b\u3059\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\"\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u547c\u3073\u51fa\u3057\"<\/figure><\/div>\n\n\n\n

\u3044\u304b\u304c\u3067\u3057\u305f\u3067\u3057\u3087\u3046\u304b\uff1f\u4eca\u56de\u306e\u8a18\u4e8b\u3067\u306f\u300c\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5f79\u5272\u5206\u62c5\u3068\u9023\u643a\u30d1\u30bf\u30fc\u30f3\u300d\u306b\u3064\u3044\u3066\u89e6\u308c\u307e\u3057\u305f\u3002\u307f\u306a\u3055\u3093\u306e\u4f01\u696d\u306e\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u30b7\u30fc\u30f3\u3067\u3082\u6d3b\u7528\u3067\u304d\u308b\u5834\u9762\u3092\u63a2\u3057\u3066\u898b\u308b\u3053\u3068\u3092\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u6539\u5584\u306b\u5f79\u7acb\u3064\u8cc7\u6599\u3092\u63b2\u8f09\u3057\u3066\u3044\u307e\u3059<\/h2>\n\n\n\n
\nhttps:\/\/mobilus.co.jp\/lab\/report\/chatsupport-chatbot\/<\/a>\n<\/div><\/figure>\n\n\n\n
\n
\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u3001\u76ee\u7684\u3084\u73fe\u72b6\u306e\u304a\u554f\u5408\u305b\u72b6\u6cc1\u304b\u3089\u3001\u6700\u9069\u306a\u5f79\u5272\u5206\u62c5\u3084\u9023\u643a\u65b9\u6cd5\u3092\u8a2d\u8a08\u3059\u308b\u3053\u3068\u304c\u5fc5\u8981\u3067\u3059\u3002\u30e2\u30d3\u30eb\u30b9\u306b\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u30c1\u30e3\u30c3\u30c8\u306e\u9023\u643a\u304c\u53ef\u80fd\u306a\u30b7\u30b9\u30c6\u30e0\u958b\u767a\u5b9f\u7e3e\u3084\u3001\u5c0e\u5165\u4e8b\u4f8b\u3092\u591a\u6570\u6301\u3063\u3066\u3044\u307e\u3059\u3002\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u9023\u643a\u3092\u304a\u8003\u3048\u306e\u3068\u304d\u306f\u3001\u662f\u975e\u4e00\u5ea6\u3054\u9023\u7d61\u304f\u3060\u3055\u3044\u3002
\u304a\u554f\u3044\u5408\u308f\u305b\u30fb\u3054\u76f8\u8ac7\u30d5\u30a9\u30fc\u30e0<\/a><\/div><\/div><\/div>\n\n\n\n

<\/p>\n\n\n\n

\u95a2\u9023\u5916\u90e8\u30b5\u30a4\u30c8
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