{"id":618,"date":"2020-01-01T17:32:00","date_gmt":"2020-01-01T08:32:00","guid":{"rendered":"https:\/\/mobilus.xbiz.jp\/lab\/?p=618"},"modified":"2025-02-26T13:47:42","modified_gmt":"2025-02-26T04:47:42","slug":"top-5-reasons-for-failure","status":"publish","type":"post","link":"https:\/\/mobilus.co.jp\/lab\/chat-support\/top-5-reasons-for-failure\/","title":{"rendered":"\u3053\u3093\u306a\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u306f\u5931\u6557\u3059\u308b\u2026\u3088\u304f\u3042\u308b5\u3064\u306e\u30d1\u30bf\u30fc\u30f3\u3068\u306f"},"content":{"rendered":"\n<p>\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u306e\u52b9\u7387\u5316\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u305f\u3081\u306b\u6709\u52b9\u306a\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u30c1\u30e3\u30c3\u30c8\u3067\u3059\u304c\u3001\u5c0e\u5165\u3057\u3066\u307f\u305f\u3082\u306e\u306e\u3001\u3046\u307e\u304f\u6210\u679c\u304c\u51fa\u306a\u3044\u3068\u3044\u3046\u58f0\u3082\u805e\u304b\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5b9f\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u5c0e\u5165\u306e\u5931\u6557\u306b\u306f\u3044\u304f\u3064\u304b\u306e\u5171\u901a\u3059\u308b\u30d1\u30bf\u30fc\u30f3\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u3053\u3067\u306f\u3001\u4e3b\u8981\u306a5\u3064\u306e\u30d1\u30bf\u30fc\u30f3\u306b\u3064\u3044\u3066\u3001\u305d\u308c\u305e\u308c\u306e\u539f\u56e0\u3068\u7d50\u679c\u3092\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3>\u76ee\u7684\u30fbKPI\u304c\u306a\u3044<\/h3>\n\n\n\n<p>\u4ed6\u793e\u3067\u306e\u5c0e\u5165\u3084AI\u30d6\u30fc\u30e0\u3092\u7406\u7531\u306b\u300c\u3068\u308a\u3042\u3048\u305a\u3001\u30c1\u30e3\u30c3\u30c8\u3092\u5c0e\u5165\u3057\u3088\u3046\u300d\u3068\u3044\u3046\u5834\u5408\u306b\u8d77\u3053\u308a\u3084\u3059\u3044\u30d1\u30bf\u30fc\u30f3\u3002<\/p>\n\n\n\n<p>\u300c\u4f55\u306e\u305f\u3081\u306b(\u76ee\u7684)\u300d\u300c\u8ab0\u306e\u305f\u3081\u306b(\u60f3\u5b9a\u30e6\u30fc\u30b6\u30fc)\u300d\u300c\u3069\u3046\u8a55\u4fa1\u3059\u308b\u304b(KPI)\u300d\u304c\u4e0d\u660e\u306a\u307e\u307e\u5c0e\u5165\u3059\u308b\u305f\u3081\u3001\u8a55\u4fa1\u305d\u306e\u3082\u306e\u304c\u96e3\u3057\u304f\u306a\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u3057\u3066\u300c\u4f55\u306e\u305f\u3081\u306b\u3084\u3063\u3066\u3044\u308b\u304b\u308f\u304b\u3089\u306a\u3044\u300d\u3068\u3044\u3046\u7406\u7531\u3067\u3001\u6210\u679c\u306e\u51fa\u305b\u306a\u3044\u307e\u307e\u3001\u5931\u6557\u306b\u7d42\u308f\u308b\u3053\u3068\u304c\u591a\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3>\u554f\u3044\u5408\u308f\u305b\u304c\u8db3\u308a\u306a\u3044<\/h3>\n\n\n\n<p>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u8ce2\u3055\u306b\u81ea\u4fe1\u304c\u6301\u3066\u306a\u3044\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5bfe\u5fdc\u4e0a\u9650\u3092\u8d85\u3048\u308b\u554f\u3044\u5408\u308f\u305b\u304c\u5165\u3063\u3066\u3053\u306a\u3044\u304b\u4e0d\u5b89\u306a\u3069\u306e\u7406\u7531\u3067\u3001\u300c\u3072\u3068\u307e\u305a\u3001Web\u306e\u76ee\u7acb\u305f\u306a\u3044\u3068\u3053\u308d\u3067\u3072\u3063\u305d\u308a\u3068\u59cb\u3081\u3088\u3046\u300d\u300c\u5927\u3005\u7684\u306a\u544a\u77e5\u3092\u305b\u305a\u3001\u69d8\u5b50\u3092\u898b\u3088\u3046\u300d\u3068\u3044\u3046\u5834\u5408\u306b\u8d77\u3053\u308a\u3084\u3059\u3044\u30d1\u30bf\u30fc\u30f3\u3002<\/p>\n\n\n\n<p>\u5341\u5206\u306a\u554f\u3044\u5408\u308f\u305b\u304c\u5165\u3063\u3066\u3053\u306a\u3044\u305f\u3081\u3001\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u6539\u5584\u3084AI\u306e\u8ffd\u52a0\u5b66\u7fd2\u3001\u5206\u6790\u3001\u5c0e\u5165\u52b9\u679c\u691c\u8a3c\u304c\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3>\u6a5f\u80fd\u30fb\u6027\u80fd\u304c\u8db3\u308a\u306a\u3044<\/h3>\n\n\n\n<p>\u6210\u679c\u304c\u51fa\u308b\u304b\u3082\u308f\u304b\u3089\u306a\u3044\u3057\u3001\u300c\u6a5f\u80fd\u3082\u30b7\u30f3\u30d7\u30eb\u3067\u3001\u4fa1\u683c\u3082\u624b\u3054\u308d\u306a\u30b7\u30b9\u30c6\u30e0\u3067\u307e\u305a\u306f\u8a66\u3057\u3066\u307f\u3088\u3046\u300d\u3068\u3044\u3046\u5834\u5408\u306b\u8d77\u3053\u308a\u3084\u3059\u3044\u30d1\u30bf\u30fc\u30f3\u3002<\/p>\n\n\n\n<p>\u9ad8\u5ea6\u306a\u30b7\u30ca\u30ea\u30aa\u3084AI\u306b\u3088\u308b\u81ea\u52d5\u5fdc\u7b54\u3001\u9867\u5ba2\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u306a\u3069\u306e\u62e1\u5f35\u6027\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u652f\u63f4\u6a5f\u80fd\u3001\u7d71\u8a08\u60c5\u5831\u30fbKPI\u51fa\u529b\u304c\u4e0d\u5341\u5206\u3067\u3001\u672c\u5c0e\u5165\u3067\u306f\u30b7\u30b9\u30c6\u30e0\u306e\u30ea\u30d7\u30ec\u30a4\u30b9\u306b\u306a\u3063\u3066\u3057\u307e\u3046\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u554f\u3044\u5408\u308f\u305b\u306e\u30a2\u30af\u30bb\u30b9\u96c6\u4e2d\u306b\u8010\u3048\u3089\u308c\u305a\u3001\u30b5\u30fc\u30d0\u30fc\u304c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class=\"wp-block-image\"><a href=\"https:\/\/go.mobilus.co.jp\/labDLlink\"><img decoding=\"async\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2020\/11\/\u30bb\u30eb\u30d5\u30c1\u30a7\u30c3\u30af\u30b7\u30fc\u30c8DL\u8cc7\u6599\u6848\u5185\u30d0\u30ca\u30fc.png\" alt=\"mobiVoice\" class=\"wp-image-3417\"\/><\/a><\/figure>\n\n\n\n<div class=\"wp-block-emanon-blocks-block-speech-bubble speech-bubble-left-aligned wp-block-emanon-blocks-block-speech-bubble-contact\" style=\"margin-bottom:48px\"><div 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href=\"https:\/\/www.transcosmos-cotra.jp\/chat-bot-failure\" target=\"_blank\">\u5931\u6557\u4e8b\u4f8b\u304b\u3089\u8003\u3048\u308b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u5c0e\u5165\u306e\u65b9\u6cd5<\/a> <\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u306e\u52b9\u7387\u5316\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u305f\u3081\u306b\u6709\u52b9\u306a\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc<\/p>\n","protected":false},"author":1,"featured_media":730,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_wp_rev_ctl_limit":""},"categories":[6,5],"tags":[50,52,35,36],"_links":{"self":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts\/618"}],"collection":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/comments?post=618"}],"version-history":[{"count":8,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts\/618\/revisions"}],"predecessor-version":[{"id":19470,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts\/618\/revisions\/19470"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/media\/730"}],"wp:attachment":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/media?parent=618"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/categories?post=618"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/tags?post=618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}