{"id":7911,"date":"2023-02-28T13:30:39","date_gmt":"2023-02-28T04:30:39","guid":{"rendered":"https:\/\/mobilus.co.jp\/lab\/?p=7911"},"modified":"2023-02-28T13:36:19","modified_gmt":"2023-02-28T04:36:19","slug":"jdpower-report","status":"publish","type":"post","link":"https:\/\/mobilus.co.jp\/lab\/trend\/jdpower-report\/","title":{"rendered":"\u3010J.D. \u30d1\u30ef\u30fc 2022\u5e74\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30f3\u30bf\u30fc\u30b5\u30dd\u30fc\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fbSM\uff1c\u91d1\u878d\u696d\u754c\u7de8\uff1e\u3011\u304b\u3089\u8003\u3048\u308b\u3001\u9867\u5ba2\u3092\u300c\u5f85\u305f\u305b\u306a\u3044\u3053\u3068\u300d\u3078\u306e\u5bfe\u7b56"},"content":{"rendered":"\n<p>\u6628\u5e742022\u5e74\u79cb\u306bCS\uff08\u9867\u5ba2\u6e80\u8db3\u5ea6\uff09\u306b\u95a2\u3059\u308b\u8abf\u67fb\u30fb\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306e\u56fd\u969b\u7684\u306a\u5c02\u9580\u6a5f\u95a2\u3067\u3042\u308b\u682a\u5f0f\u4f1a\u793eJ.D. \u30d1\u30ef\u30fc \u30b8\u30e3\u30d1\u30f3\u304c\u300e2022\u5e74\u30ab\u30b9\u30bf\u30de\u30fc\u30bb\u30f3\u30bf\u30fc\u30b5\u30dd\u30fc\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fbSM\uff1c\u91d1\u878d\u696d\u754c\u7de8\uff1e\u300f\u3068\u3044\u3046\u8abf\u67fb\u7d50\u679c\u3092\u767a\u8868\u3057\u3001\u305d\u308c\u306b\u95a2\u3059\u308b\u30d7\u30ec\u30b9\u30ea\u30ea\u30fc\u30b9\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u540c\u30d7\u30ec\u30b9\u30ea\u30ea\u30fc\u30b9\u306b\u3088\u308b\u3068\u30012022\u5e74\u306e\u91d1\u878d\u696d\u754c\u5168\u4f53\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u7dcf\u5408\u6e80\u8db3\u5ea6\u306f\u3001\u524d\u56de\u8abf\u67fb\u3092\u5b9f\u65bd\u3057\u305f2021\u5e74\u3088\u308a\u30fc12\u30dd\u30a4\u30f3\u30c8\u306e\u4f4e\u4e0b\u3068\u306a\u3063\u305f\u305d\u3046\u3067\u3059\u3002\u672c\u8abf\u67fb\u3067\u306f<strong>\u300c\u30b5\u30dd\u30fc\u30c8\u6a5f\u80fd\u5225\u306b\u307f\u308b\u3068\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u306b\u3088\u308b\u5bfe\u5fdc\u304c\u5fc5\u8981\u306a\u300e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u300f\u3068\u300e\u30aa\u30da\u30ec\u30fc\u30bf\u306b\u3088\u308b\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\uff08\u4ee5\u4e0b\u3001\u300c\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u300d\uff09\u300f\u306b\u304a\u3044\u3066\u4f4e\u4e0b\u304c\u5927\u304d\u304f\u3001\u300e\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u300f\u306f\u524d\u5e74\u6bd4\uff0d20\u30dd\u30a4\u30f3\u30c8\u3001\u300e\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u300f\u306f\uff0d17\u30dd\u30a4\u30f3\u30c8\u3068\u306a\u3063\u305f\u300d\u3068\u89e3\u8aac<\/strong>\u3057\u3066\u3044\u307e\u3059\u3002\u91d1\u878d\u696d\u754c\u306b\u304a\u3051\u308b\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u3092\u4e2d\u5fc3\u3068\u3057\u305f\u6e80\u8db3\u5ea6\u4f4e\u4e0b\u306e\u7406\u7531\u306b\u306f\u3001<strong>\u96fb\u8a71\u3084\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u306a\u3069\u306e\u6709\u4eba\u5bfe\u5fdc\u30b5\u30dd\u30fc\u30c8\u306e\u969b\u306e\u300c\u5f85\u3061\u6642\u9593\u300d\u304c\u95a2\u4fc2\u3059\u308b<\/strong>\u3088\u3046\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" loading=\"lazy\" width=\"572\" height=\"389\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2023\/02\/JDP1.jpg\" alt=\"\" class=\"wp-image-7912\"\/><\/figure>\n\n\n\n<p> Mobilus SupportTech Lab\u30672022\u5e74\u6625\u306b\u884c\u3063\u305f&lt;\u6d88\u8cbb\u8005\u306eLINE\u516c\u5f0f\u30a2\u30ab\u30a6\u30f3\u30c8\u306e\u5229\u7528\u52d5\u5411\u8abf\u67fb2022&gt;\u3067\u3082\u3001\u300c\u56de\u7b54\u307e\u3067\u5f85\u3066\u308b\u6642\u9593\u300d\u306f\u300c\uff15\u5206\u672a\u6e80\u300d\u306e\u56de\u7b54\u304c\u6700\u3082\u591a\u3044\u7d50\u679c\u3067\u3057\u305f\u3002 <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" loading=\"lazy\" width=\"628\" height=\"344\" src=\"https:\/\/mobilus.co.jp\/lab\/wp-content\/uploads\/sites\/4\/2023\/02\/JDP2.png\" alt=\"\" class=\"wp-image-7913\"\/><\/figure>\n\n\n\n<p>Mobilus\nSupportTech Lab\u306e\u8abf\u67fb\u306fLINE\u4e0a\u3067\u306e\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u306b\u3088\u308b\u3082\u306e\u3067\u3059\u304c\u3001web\u3067\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u3084\u96fb\u8a71\u3067\u306e\u30b5\u30dd\u30fc\u30c8\u3082\u542b\u3081\u3066\u3001\u300c\u6709\u4eba\u5bfe\u5fdc\u306f\u3059\u3050\u306b\u89e3\u6c7a\u3057\u3066\u3082\u3089\u3048\u308b\u300d\u3068\u601d\u308f\u308c\u308b\u3053\u3068\u304c\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002\u305d\u3057\u3066\u3001\u6709\u4eba\u5bfe\u5fdc\u3092\u5e0c\u671b\u3059\u308b\u4eba\u304c\u591a\u3051\u308c\u3070\u3001\u5b9f\u969b\u306e\u6709\u4eba\u5bfe\u5fdc\u7a93\u53e3\u3078\u306e\u554f\u3044\u5408\u308f\u305b\u306f\u96c6\u4e2d\u3057\u3001\u3069\u3046\u3057\u3066\u3082\u300c\u5f85\u3061\u6642\u9593\u300d\u306f\u9577\u304f\u306a\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2>\u904e\u53bb\u306e\u554f\u3044\u5408\u308f\u305b\u30c7\u30fc\u30bf\u3092\u628a\u63e1\u3057\u3001\u9700\u8981\u3092\u4e88\u6e2c\u3057\u305f\u3046\u3048\u3067\u30aa\u30da\u30ec\u30fc\u30bf\u30ea\u30bd\u30fc\u30b9\u3092\u6700\u9069\u5316\u3059\u308b <\/h2>\n\n\n\n<p>\u3053\u308c\u306f\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3001\u3064\u307e\u308a\u300e\u4eba\u7684\u8cc7\u7523(\u52b4\u50cd\u529b)\u7ba1\u7406\u300f\u3068\u547c\u3070\u308c\u308b\u8003\u3048\u65b9\u306b\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u306e\u30c4\u30fc\u30eb\u306f\u8907\u6570\u3042\u308a\u307e\u3059\u304c\u3001\u6700\u3082\u5927\u5207\u306a\u3053\u3068\u306f\u300e\u4eba\u7684\u8cc7\u7523\u306e\u6700\u9069\u5316\u300f\u3068\u3044\u3046\u8003\u3048\u65b9\u3067\u3059\u3002\u904e\u53bb\u306e\u554f\u3044\u5408\u308f\u305b\u6570\u3084\u5404\u30b3\u30f3\u30bf\u30af\u30c8\u30ea\u30fc\u30ba\u30f3\u306e\u30c7\u30fc\u30bf\u3092\u5143\u306b\u3001\u60f3\u5b9a\u554f\u3044\u5408\u308f\u305b\u6570\uff08\u547c\u91cf\u7dcf\u6570\uff09\u3084\u3001\u6700\u9069\u306a\u4eba\u54e1\u6570\u3068\u914d\u7f6e\u3092\u4e88\u6e2c\u3057\u3066\u5272\u308a\u51fa\u3057\u3001\u307e\u305f\u305d\u308c\u3089\u306e\u4e88\u6e2c\u30c7\u30fc\u30bf\u3092\u5143\u306b\u6642\u9593\u5e2f\u3084\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3001\u5bfe\u5fdc\u30b9\u30ad\u30eb\u306b\u5fdc\u3058\u305f\u30aa\u30da\u30ec\u30fc\u30bf\u306e\u30b7\u30d5\u30c8\u8abf\u6574\u3001\u30b7\u30d5\u30c8\u7ba1\u7406\u3092\u3059\u308b\u3053\u3068(=\u300e\u6700\u9069\u5316\u300f)\u3059\u308b\u3053\u3068\u3067\u3001\u554f\u3044\u5408\u308f\u305b\u3092\u3057\u3066\u304d\u305f\u304a\u5ba2\u3055\u307e\u3092\u300c\u5f85\u305f\u305b\u306a\u3044\u300d\u3053\u3068\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\uff08\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306b\u95a2\u3059\u308b\u8a73\u3057\u3044\u5185\u5bb9\u306f\u3001<a href=\"https:\/\/mobilus.co.jp\/lab\/trend\/workforce-management\/\">\u3053\u3061\u3089\u306e\u904e\u53bb\u8a18\u4e8b<\/a>\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\uff09<\/p>\n\n\n\n<h2>\u30b9\u30de\u30fc\u30c8\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3068\u3044\u3046\u8003\u3048\u65b9 <\/h2>\n\n\n\n<p>\u300c\u3059\u3050\u306b\u89e3\u6c7a\u3057\u305f\u3044\uff1d\u6709\u4eba\u5bfe\u5fdc\u3067\u554f\u3044\u5408\u308f\u305b\u300d\u3068\u306a\u3063\u3066\u3057\u307e\u3046\u3068\u3001\u6709\u4eba\u5bfe\u5fdc\u30c1\u30e3\u30cd\u30eb\u3078\u306e\u547c\u91cf\u304c\u5897\u52a0\u3057\u3066\u3057\u307e\u3044\u307e\u3059\u304c\u3001\u5834\u5408\u306b\u3088\u3063\u3066\u306f\u30dc\u30c3\u30c8\u306e\u65b9\u304c\u65e9\u304f\u3064\u306a\u304c\u308a\u89e3\u6c7a\u3067\u304d\u308b\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3057\u3001FAQ\u306e\u5185\u5bb9\u304c\u5145\u5b9f\u3057\u3066\u3044\u308c\u3070\u305d\u3053\u3067\u81ea\u5df1\u89e3\u6c7a\u306b\u81f3\u308b\u5834\u5408\u3082\u3042\u308b\u3067\u3057\u3087\u3046\u3002\u3067\u306f\u304a\u5ba2\u3055\u307e\u306f\u305d\u306e\u6642\u3005\u3067\u6700\u9069\u306a\u30b5\u30dd\u30fc\u30c8\u30c1\u30e3\u30cd\u30eb\u3092\u9078\u3076\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3057\u3087\u3046\u304b\uff1f\u5927\u5207\u306a\u306e\u306f\u300c\u201d\u9078\u3093\u3067\u3082\u3089\u3046\u201d\u304b\u3089\u201c\u8a98\u5c0e\u3059\u308b\u201d\u3068\u3044\u3046\u8003\u3048\u65b9\uff1d\u30b9\u30de\u30fc\u30c8\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u300d\u3068\u3044\u3046\u8003\u3048\u65b9\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30b9\u30de\u30fc\u30c8\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u306f\u3001\u307e\u305a\u306fweb\u4e0a\u3067\u554f\u3044\u5408\u308f\u305b\u5c0e\u7dda\u5165\u53e3\u3092\u4f5c\u308b\u30a4\u30e1\u30fc\u30b8\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u7dca\u6025\u6027\u306f\u5c11\u306a\u3044\u3082\u306e\u306e\u30e6\u30fc\u30b6\u30fc\u5074\u306e\u78ba\u8a8d\u9805\u76ee\u3092\u5fc5\u8981\u3068\u3059\u308b\u554f\u3044\u5408\u308f\u305b\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30c1\u30e3\u30c3\u30c8\u306a\u3069\u30ce\u30f3\u30dc\u30a4\u30b9\u6709\u4eba\u5bfe\u5fdc\u3078\u8a98\u5c0e\u3057\u307e\u3059\u3002\u3053\u306e\u3068\u304d\u3001\u75c5\u9662\u3084\u30ec\u30b9\u30c8\u30e9\u30f3\u306e\u3088\u3046\u306b\u30c1\u30e3\u30c3\u30c8\u5f85\u3061\u4eba\u6570\u304c\u30c8\u30fc\u30af\u753b\u9762\u306b\u8868\u793a\u3067\u304d\u308c\u3070\u3001\u304a\u5ba2\u3055\u307e\u306e\u300c\u5f85\u305f\u3055\u308c\u305f\u611f\u300d\u3082\u8efd\u6e1b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002\u30b9\u30de\u30fc\u30c8\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u305f\u3081\u306b\u306f\u5404\u554f\u3044\u5408\u308f\u305b\u306e\u30c1\u30e3\u30cd\u30eb\u6bce\u306b\u5bfe\u5fdc\u3067\u304d\u308b\/\u3067\u304d\u306a\u3044\u306e\u5224\u65ad\u3068\u4e8b\u524d\u306e\u8a2d\u8a08\u304c\u5fc5\u8981\u306b\u306a\u308b\u305f\u3081\u3001\u3053\u3053\u3067\u3082\u3084\u306f\u308a\u5404\u30b3\u30f3\u30bf\u30af\u30c8\u30ea\u30fc\u30ba\u30f3\u306e\u5206\u6790\u304c\u91cd\u8981\u306b\u306a\u3063\u3066\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h2>\u6709\u4eba\u5bfe\u5fdc\u3092\u88dc\u3046\u305f\u3081\u306e\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u5bfe\u5fdc\u3084\u81ea\u52d5\u5316\u3082 <\/h2>\n\n\n\n<p>\u4eca\u56de\u554f\u984c\u3068\u306a\u3063\u3066\u3044\u305f\u6709\u4eba\u5bfe\u5fdc\u306e\u30ea\u30bd\u30fc\u30b9\u3092\u88dc\u3046\u305f\u3081\u306b\u306f\u3001\u30dc\u30c3\u30c8\u5bfe\u5fdc\u3068\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u3092\u69cb\u7bc9\u3057\u3066\u3001\u6709\u4eba\u5bfe\u5fdc\u6642\u9593\u306eAHT\u3092\u524a\u6e1b\u3059\u308b\u3053\u3068\u3082\u5927\u5207\u3067\u3059\u3002\u30dc\u30ea\u30e5\u30fc\u30e0\u304c\u591a\u3044\u5b9a\u578b\u578b\u306e\u624b\u7d9a\u304d\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u3092\u3057\u3066\u81ea\u52d5\u53d7\u4ed8\u306e\u307f\u3067\u624b\u7d9a\u304d\u5b8c\u4e86\u307e\u3067\u5c0e\u304f\u3053\u3068\u304c\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002\u307e\u305f\u5b9a\u578b\u578b\u306e\u624b\u7d9a\u304d\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3067\u4e00\u6b21\u5bfe\u5fdc\uff08\u30d7\u30ea\u30d2\u30a2\u30ea\u30f3\u30b0\uff09\u3092\u884c\u3044\u62c5\u5f53\u8005\u304c\u6298\u308a\u8fd4\u3057\u5bfe\u5fdc\u3092\u884c\u3046\u3088\u3046\u306b\u3059\u308b\u3068\u3001\u9867\u5ba2\u306e\u72b6\u6cc1\u3092\u4e88\u3081\u628a\u63e1\u3057\u305f\u3046\u3048\u3067\u5bfe\u5fdc\u3067\u304d\u308b\u305f\u3081\u3001\u30b9\u30e0\u30fc\u30ba\u306a\u554f\u984c\u89e3\u6c7a\u304c\u53ef\u80fd\u3067\u3059\uff08\u305d\u306e\u7d50\u679c\u3001\u5bfe\u5fdc\u5de5\u6570\u304c\u524a\u6e1b\u3067\u304d\u3001\u30bb\u30f3\u30bf\u30fc\u306e\u4eba\u7684\u30ea\u30bd\u30fc\u30b9\u3092\u7bc0\u7d04\u3067\u304d\u308b\u3068\u3044\u3046\u30e1\u30ea\u30c3\u30c8\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\uff09\u3002\u96fb\u8a71\u3084\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u3067\u5bfe\u5fdc\u304c\u958b\u59cb\u3055\u308c\u305f\u5f8c\u3067\u3082\u3001\u305f\u3068\u3048\u3070\u672c\u4eba\u78ba\u8a8d\u30d7\u30ed\u30bb\u30b9\u306a\u3069\u5b9a\u578b\u696d\u52d9\u306e\u81ea\u52d5\u5bfe\u5fdc\u3092\u9593\u306b\u631f\u3093\u3067AHT\u3092\u524a\u6e1b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3001\u7dca\u6025\u6027\u304c\u9ad8\u3044\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306f\u3001\u300c\u5f85\u305f\u305b\u3089\u308c\u308b\u300d\u3053\u3068\u306b\u3088\u3063\u3066\u9867\u5ba2\u304b\u3089\u306e\u8a55\u4fa1\u304c\u4e0b\u304c\u308a\u3084\u3059\u3044\u305f\u3081\u3001\u3053\u308c\u307e\u3067\u901a\u308a\u76f4\u3050\u306b\u96fb\u8a71\u756a\u53f7\u3078\u7e4b\u304c\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u307e\u305f\u7a81\u767a\u7684\u306b\u5897\u3048\u305f\u554f\u3044\u5408\u308f\u305b\u306f\u3001\u81e8\u6642FAQ\u3092\u6700\u4e0a\u4f4d\u306b\u8868\u793a\u3057\u3066\u898b\u3064\u3051\u3084\u3059\u304f\u3057\u3066\u8a98\u5c0e\u3059\u308b\u306a\u3069\u3082\u6709\u52b9\u306a\u624b\u6bb5\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u554f\u3044\u5408\u308f\u305b\u3092\u3059\u308b\u304a\u5ba2\u3055\u307e\u306e\u76ee\u7684\u306f\u3001\u300c\u6709\u4eba\u5bfe\u5fdc\u306b\u3088\u308b\u30b5\u30dd\u30fc\u30c8\u3092\u3046\u3051\u308b\u3053\u3068\u300d\u3067\u306f\u306a\u304f\u300c\u30b9\u30e0\u30fc\u30ba\u306b\u554f\u984c\u89e3\u6c7a\u304c\u3067\u304d\u308b\u3053\u3068\u300d\u3067\u3059\u3002\u4e0a\u8a18\u306e\u3088\u3046\u306a\u30dd\u30a4\u30f3\u30c8\u3092\u3075\u307e\u3048\u308b\u3053\u3068\u3067\u6709\u4eba\u5bfe\u5fdc\u30c1\u30e3\u30cd\u30eb\u306e\u307f\u3078\u306e\u547c\u91cf\u524a\u6e1b\u306b\u3064\u306a\u3052\u300c\u5f85\u305f\u305b\u306a\u3044\u300d\u3092\u5b9f\u73fe\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>2023\u5e742\u6708\u73fe\u5728\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u754c\u306b\u304a\u3044\u3066\u306f\u30aa\u30da\u30ec\u30fc\u30bf\u4eba\u6750\u4e0d\u8db3\u304c\u6df1\u523b\u5316\u3057\u3066\u304a\u308a\u3001\u672c\u30ea\u30b5\u30fc\u30c1\u3067\u660e\u3089\u304b\u306b\u306a\u3063\u305f\u30de\u30a4\u30ca\u30b9\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u6709\u4eba\u30c1\u30e3\u30cd\u30eb\u30fb\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u306e\u300c\u4eba\u54e1\u5897\u52a0\u300d\u3067\u30ab\u30d0\u30fc\u3059\u308b\u306b\u306f\u9650\u754c\u304c\u3042\u308b\u3067\u3057\u3087\u3046\u3002\u672c\u30b3\u30e9\u30e0\u3067\u89e6\u308c\u305f\u300c\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u300d\u300c\u30b9\u30de\u30fc\u30c8\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u300d\u300c\u30cf\u30a4\u30d6\u30ea\u30c3\u30c9\u5bfe\u5fdc\u3084\u81ea\u52d5\u5316\u300d\u306e\u8003\u3048\u65b9\u3092\u3068\u308a\u3044\u308c\u305f\u9867\u5ba2\u5bfe\u5fdc\u306e\u6539\u5584\u3092\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4eca\u56de\u3054\u7d39\u4ecb\u3057\u305f\u3010J.D. \u30d1\u30ef\u30fc 2022\u5e74\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u30b5\u30dd\u30fc\u30c8\u6e80\u8db3\u5ea6\u8abf\u67fb<sup>SM<\/sup>\uff1c\u91d1\u878d\u696d\u754c\u7de8\uff1e\u3011\u306e\u30d7\u30ec\u30b9\u30ea\u30ea\u30fc\u30b9\u306f\u3001<a href=\"https:\/\/japan.jdpower.com\/ja\/press-releases\/2022_Japan_Customer_Center_Support_Satisfaction_Study_Financial_Industry\">\u3053\u3061\u3089\u306e\u30ea\u30f3\u30af<\/a>\u3088\u308a\u3054\u89a7\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p>\u30e2\u30d3\u30eb\u30b9\u3067\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u5c0e\u5165\u3067\u5b9f\u73fe\u3059\u308b\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3068\u696d\u52d9\u52b9\u7387\u5316\u306b\u3064\u3044\u3066\u306e<strong>\u300cEBook\u300d<\/strong>\u3092\u516c\u958b\u3057\u3066\u3044\u307e\u3059\u3002\u4e0b\u8a18\u3088\u308a\u7121\u6599\u3067\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u304d\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-rich is-provider-mobilus-supporttech-lab-\u30e2\u30d3\u30eb\u30b9-\u30b5\u30dd\u30fc\u30c8\u30c6\u30c3\u30af\u30e9\u30dc\"><div class=\"wp-block-embed__wrapper\">\n<a href=\"https:\/\/mobilus.co.jp\/lab\/report\/chatsupport-chatbot\/\">https:\/\/mobilus.co.jp\/lab\/report\/chatsupport-chatbot\/<\/a>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>\u6628\u5e742022\u5e74\u79cb\u306bCS\uff08\u9867\u5ba2\u6e80\u8db3\u5ea6\uff09\u306b\u95a2\u3059\u308b\u8abf\u67fb\u30fb\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306e\u56fd\u969b\u7684\u306a\u5c02\u9580<\/p>\n","protected":false},"author":44,"featured_media":7915,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_wp_rev_ctl_limit":""},"categories":[17],"tags":[177,178,49,151,97],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts\/7911"}],"collection":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/comments?post=7911"}],"version-history":[{"count":5,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts\/7911\/revisions"}],"predecessor-version":[{"id":23224,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/posts\/7911\/revisions\/23224"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/media\/7915"}],"wp:attachment":[{"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/media?parent=7911"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/categories?post=7911"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mobilus.co.jp\/lab\/wp-json\/wp\/v2\/tags?post=7911"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}